Four technicians in our company work within the active directory to look for compartmental behaviors associated with users and conduct analytics like clustering, grouping, and searching.
Head of cybersecurity at NOVARED SA
A fast and flexible solution for conducting analytics on large data sets
Pros and Cons
- "The solution is fast, flexible, and easy to use."
- "I would like improved downward integration with other tools such as McAfee and other GCP solutions."
What is our primary use case?
What is most valuable?
The solution is fast, flexible, and easy to use.
What needs improvement?
I would like improved downward integration with other tools such as McAfee and other GCP solutions.
For how long have I used the solution?
I have been using the solution for four years.
Buyer's Guide
Splunk User Behavior Analytics
December 2024
Learn what your peers think about Splunk User Behavior Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support is very good and answers my questions.
How was the initial setup?
The initial setup is easy.
What other advice do I have?
The solution works very well with large data sets.
I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a computer software company with 11-50 employees
Stable with good dashboards and a free demo version
Pros and Cons
- "The solution appears to be stable, although we haven't used it heavily."
- "I'm not aware of any lacking features."
What is our primary use case?
We do technical training and so we do training on the platform. We deploy it on our lab machines for students.
What is most valuable?
We're building some Splunk dashboards with it and it's useful.
We're currently monitoring students' log in, log out and verifying how they can collect the information. It's a good system for a learning environment.
We're not specifically using it, we're doing training on it.
The solution appears to be stable, although we haven't used it heavily.
You can use the demo version in order to try the solution for free.
What needs improvement?
I'm not aware of any lacking features.
For how long have I used the solution?
I've been using the solution for six years.
What do I think about the stability of the solution?
We don't generate enough data to know whether it's reliable or not.
That said, with the small usage that we do utilize, it's pretty stable.
How are customer service and support?
I've never dealt with technical support. I cannot rate their services or speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
We did not previously use a different solution before choosing Splunk.
How was the initial setup?
The initial setup is pretty straightforward. It's a couple of scripts you run. It's pretty easy.
What's my experience with pricing, setup cost, and licensing?
We simply use the free demo version of the product. We do not pay any licensing fees at this time.
What other advice do I have?
We're just end-users. We don't have a business relationship with Splunk.
I'm not sure what version of the solution we are on currently. I believe it's about a year and a half or so old.
This product is the easiest way to check if the work's correct.
It works well. It does what we need it to. I'd rate it a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Splunk User Behavior Analytics
December 2024
Learn what your peers think about Splunk User Behavior Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Global Engineer at a financial services firm with 10,001+ employees
Stable, with good automation capabilities, however, we want to be able to automate even more
Pros and Cons
- "The product is at the forefront of auto-remediation networking. It's great."
- "Currently, a lot of network operations need improvement. We still need people to handle incidents. Our vision is to leverage status and convert it directly from the network devices. It would be ideal if we could take action using APIs and API code and remove manual processes."
What is our primary use case?
We use the solution to feed telemetry data from the network into the collective for display-only. We haven't yet come to a point where we have decided on the process of the status for subsequent operational automation.
What is most valuable?
The automation is very good.
The product is at the forefront of auto-remediation networking. It's great.
The pricing of the solution is very reasonable.
What needs improvement?
Currently, a lot of network operations need improvement. We still need people to handle incidents. Our vision is to leverage status and convert it directly from the network devices. It would be ideal if we could take action using APIs and API code and remove manual processes.
For how long have I used the solution?
I've been using the solution for one year at this point.
What do I think about the stability of the solution?
The solution, from what I have witnessed, is stable. There aren't bugs or glitches. It doesn't crash or freeze. A company can rely on its performance.
What do I think about the scalability of the solution?
The scalability is pretty good. A company that wants to expand it out shouldn't have an issue doing so.
There's a handful of people on it at my organization. We have maybe ten users on it in total. They are mostly admins and engineers. We do have plans to continue to use the solution.
How are customer service and technical support?
Technical support has been adequate. We aren't blown away by amazing service, however, they do help if we need them to. I personally haven't had any direct contact with them.
Which solution did I use previously and why did I switch?
We didn't previously use a different product. We're rather new to automation and Splunk in general.
How was the initial setup?
The solution doesn't have a complex setup. It's rather straightforward.
If you are talking of simply spinning off a container, it's very easy.
The complexity should be on the workflow. It's also the most time-consiuming process. For example, how do you handle this incident? It has to be very careful to ensure you don't have false positives that could mistakenly trigger actions. That can to be the most costly mistake. Other than that, a lot of products you can acquire from open source.
What about the implementation team?
There were a few of us that were tained specifically for the implementation. There were a number of us to speed up the process in order to get automation happening quickly for hte company.
What's my experience with pricing, setup cost, and licensing?
The solution isn't overly expensive. It's quite affordable. It's not the priciest option on the market. I'm not sure of the exact cost as its not an aspect of the solution I directly deal with.
What other advice do I have?
We're simply customers. We don't have a business relationship with Splunk.
We're using the latest version of the solution. I'm not sure of the exact version number.
I'd recommend the solution to other companies.
On a scale from one to ten, I'd rate it at a seven. If the cost was more reasonable, I might rate it a bit higher. It's not too expensive, but it could always be better.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CISO at a financial services firm with 201-500 employees
Professional technical team but I would like to see a more user-friendly interface
Pros and Cons
- "The solution is definitely scalable."
- "In the future I would like to see simplified statistics and analytical threats."
What is our primary use case?
Our main use of this solution is threat intelligence and we are very satisfied with it, as it is exactly what we need in our situation.
What needs improvement?
In the future I would like to see simplified statistics and analytical threats, as well as a more user-friendly interface for dashboards.
For how long have I used the solution?
I have been using Splunk User Behaviour Analytics for two years now.
What do I think about the stability of the solution?
I think the solution is very stable.
What do I think about the scalability of the solution?
The solution is definitely scalable, because we currently have 1000 users in our company and we plan to increase.
How are customer service and technical support?
I am really satisfied with their technical support. The technicians are very professional.
What's my experience with pricing, setup cost, and licensing?
The licensing costs is around 10,000 dollars.
What other advice do I have?
I will rate this product a seven out of ten, and I would definitely recommend it to others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Manager at a financial services firm with 201-500 employees
Enables searching through a lot of data, but pricing is problematic - you can't budget for it
Pros and Cons
- "The most valuable feature is the ability to search through a large amount of data."
What is our primary use case?
Threat hunting is our primary use case.
How has it helped my organization?
It hasn't really improved the way our organization functions. It has been neutral.
We have, however, seen a decrease in the mean time to detect threats, by about 15 to 20 percent. We can do more hunting so we can find stuff quicker, but we had other tools that could also do that. It's not bad. It's fine.
What is most valuable?
The most valuable feature is the ability to search through a large amount of data.
What needs improvement?
The feature set isn't too bad as is. My biggest complaint is the way they do pricing.
What do I think about the stability of the solution?
It is fairly stable.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and technical support?
I don't like their support.
Which solution did I use previously and why did I switch?
Our previous solution was a really limited version of what Splunk is. Splunk is the number-one leader in this area, so we went with it. It works. But it's the pricing model which is the problem. And you really don't understand upfront how bad the pricing model is until you get stuck with it.
How was the initial setup?
The initial setup was complex. There were a lot of moving pieces. It took a lot to get it going.
What about the implementation team?
We did not use an integrator or consultant.
What was our ROI?
There's a reason everyone is using other tools to reduce the cost of using Splunk. The ROI is not great, that's why. But once you already have all your data in it, if you have so much already invested in the infrastructure, it's hard to leave it, so you do other stuff to reduce the cost.
What's my experience with pricing, setup cost, and licensing?
Pricing is the problem with Splunk. You can never know the pricing for next year. Every single time you adjust to something new, the price goes up. It's impossible to truly budget for it. It goes up constantly. You can plan for 2x and it will be 3x. You only find out in the long run.
What other advice do I have?
I wouldn't buy Splunk because of the cost, because you can't budget for it. You think you can and then you find out later you can't.
The company is still using it, but they're adding other pieces in to reduce the cost of Splunk. They're spending money to buy another product to pre-process so then they can save money on it.
We've been improving and the maturity's pretty great. This is just one small piece in the overall platform. And the overall platform, from a cybersecurity maturity perspective, is doing well. If you look at it from that perspective, it's had a positive impact, it has not been a drag.
The product itself is a seven out of ten. It's somewhat efficient, if you have the right staff and if everything's working properly. You have to have at least one person do care and feeding at the backend to make sure the infrastructure's working.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Operations Center Manager
Enables us to look at data rapidly to make a decision
Pros and Cons
- "Because of some of the visualizations that we utilize, we are able to understand strange, unusual traffic on our networks."
- "The initial setup was complex because some of the configurations that we required needed customization."
What is our primary use case?
We use this product to support our operations.
How has it helped my organization?
Because of some of the visualizations that we utilize, we are able to understand strange, unusual traffic on our networks.
What is most valuable?
Being able to look at data rapidly to make a decision.
We have seen a measurable decrease in the mean time to detect and respond to threats. We are now 40 percent or more effective or faster.
What needs improvement?
I would like a bit more flexibility on how to configure it. It is still a little locked down, as compared to some open source offerings.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is pretty scalable.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
We invested in this solution because our previous way of doing business was not scalable.
How was the initial setup?
The initial setup was complex because some of the configurations that we required needed customization.
What about the implementation team?
We used an integrator for the deployment. They did a pretty good job and continue to help support the product.
Some of the customization is a bit tedious. You really need an integrator to help you out.
What was our ROI?
The solution has increased staff productivity by around 20 percent.
What's my experience with pricing, setup cost, and licensing?
There are additional costs associated with the integrator.
Which other solutions did I evaluate?
We currently have a blended environment of ELK, ELK Stack, Elasticsearch, and Splunk.
What other advice do I have?
It helps us make decisions faster.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at Hayyan Horizons
An intuitive solution with excellent integration capabilities
Pros and Cons
- "The solution is extremely scalable. Our customers are regularly scaling up after installing Splunk."
- "They should work to add more built-in correlation searches and more use cases based on worldwide customer experiences. They need more ready-made use cases."
What is our primary use case?
We primarily use this solution for security.
What is most valuable?
The solution offers good searching and allows for easy creation of dashboards and reports. It's intuitive and not very difficult. You just need to learn the SPL, Search Processing Language, in Splunk. This also helps you to clear more advanced use cases.
Integration is very easy as well. It's quite good. If you want to add more devices and solutions, or other technologies for monitoring, it's easily done in Splunk, with all its firewalls, its switches, and network devices.
What needs improvement?
They can improve the licensing scheme. They are moving from perpetual to term licensing, which is not good. That is an area they need to improve.
On the network monitoring side, if they can have additional features, similar to other solutions like QRadar. They need to add a feature similar to network behavior analytics.
If Splunk is able to add some of those features then the solution will be like perfect.
I think they could have a built-in user behavior analytics engine, and more advanced artificial intelligence features as well. One bad feature on the solution is the network and the behavior of anomaly detection. Their machine learning is good, but I think they can improve on that as well.
They should work to add more built-in correlation searches and more use cases based on worldwide customer experiences. They need more ready-made use cases.
For how long have I used the solution?
I've been using the solution for four years.
What do I think about the stability of the solution?
The solution is very stable; it's very good.
What do I think about the scalability of the solution?
The solution is extremely scalable. Our customers are regularly scaling up after installing Splunk.
How are customer service and technical support?
Technical support is average. It's not bad, but it's not excellent either.
How was the initial setup?
The initial Setup is straightforward. It's pretty simple to set it up. You just have to configure it.
Deployment took about a month, including forming configurations and customizations. For just the setup, it's only about five days of implementation.
What's my experience with pricing, setup cost, and licensing?
Right now, they have two licensing models, a perpetual license and a term license with an annual subscription. Splunk decided that they would stop the perpetual licensing model, which means that customers will need to buy a subscription going forward.
What other advice do I have?
We use the on-premises deployment model of the solution.
The more types of clusters you have feeding into Splunk, the better the results you have. If you have a customer environment in which you have diverse solutions and technologies, which cater to a large network of applications you are able to inject more value for the customer. One of the key lessons from using Splunk is to have adequate hardware and pre-plan the implementation. It is reasonably balanced, in terms of how much it uses a CPU and the amount of memory it needs.
It's important that you start with good infrastructure when you implement Splunk, or you may run into issues.
Also, make sure to have trained people working on the solution. Otherwise, it will be a waste of investment.
I would rate the solution nine out of ten. I would recommend the solution to others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. CyberSecurity Solutions Architect at a security firm with 11-50 employees
Good support, stable, and provides good security
Pros and Cons
- "This is a good security product."
- "The price of Splunk UBA is too high."
What is our primary use case?
We are a cybersecurity vendor and Splunk is the main product that we work with. We are predominantly a Splunk shop. We sell security solutions, so our primary use case for Splunk UBA is security.
What is most valuable?
This is a good security product.
What needs improvement?
The price of Splunk UBA is too high.
For how long have I used the solution?
I have been working with Splunk UBA at this company for the past year.
What do I think about the stability of the solution?
Everything that Splunk does is great, as far as stability.
What do I think about the scalability of the solution?
Scalability is excellent on all Splunk products that I've dealt with.
How are customer service and support?
The technical support is excellent.
What other advice do I have?
The biggest lesson that I have learned from working with this product is that it is priced high, and you can achieve much of what it does through other methods. That combination makes it hard to sell.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Splunk User Behavior Analytics Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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