The tool helps us to monitor the services provided to customers as a cloud provider. The product is a monitoring solution that helps customers pay for their utilization of services.
Datacenter TeamLeader at Crystal Neworks Egypt
A stable solution that helps to monitor the services provided to customers
Pros and Cons
- "The tool helps us to monitor the services provided to customers as a cloud provider. The product is a monitoring solution that helps customers pay for their utilization of services."
- "The product needs some investment in configuration. I would like to see better and more optimized configuration in the tool's future releases."
What is our primary use case?
What needs improvement?
The product needs some investment in configuration. I would like to see better and more optimized configuration in the tool's future releases.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
I would rate the product's stability an eight out of ten.
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vRealize Business for Cloud [EOL]
October 2024
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What do I think about the scalability of the solution?
I would rate the solution's scalability a ten out of ten.
How are customer service and support?
The product's support is good
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's deployment is easy. The deployment speed depends on the network's speed and the target environment. The tool's maintenance can be handled by a single person.
What about the implementation team?
We did the product's deployment in-house.
What's my experience with pricing, setup cost, and licensing?
The product is a cost-effective solution.
What other advice do I have?
I would rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Datacenter TeamLeader at Crystal Neworks Egypt
A stable solution to assist with the billing and management of resources
Pros and Cons
- "The most valuable feature is the metering capability."
- "The knowledge base is not available for the engineers, which is something that needs to be improved."
What is our primary use case?
We are a solution integrator and this is one of the products that we implement for our customers.
This product is used by cloud providers to help manage their private and hybrid clouds. It is essentially a metering solution for VMware.
How has it helped my organization?
vRealize Business for Cloud integrates with the infrastructure and reports costs on resource usage.
What is most valuable?
The most valuable feature is the metering capability. It helps to bill clients on their usage of resources in the infrastructure.
What needs improvement?
The knowledge base is not available for the engineers, which is something that needs to be improved. The documentation can be improved, as well.
What do I think about the stability of the solution?
Stability-wise, this is a very good solution and we haven't heard about any problems with it from our customers.
What do I think about the scalability of the solution?
Scalability has been good enough for our customers.
How are customer service and technical support?
I have been in touch with technical support and find that they are good. We are satisfied with them.
How was the initial setup?
Installation and integration are simple. However, the configuration and setting up the schema is something that has to be discussed in-depth with the customer. In more complex cases, it takes a good understanding and longer to design a correct schema.
The deployment, once it is designed, only takes a couple of hours.
What other advice do I have?
My advice for anybody who is implementing this solution is to get as much information as possible from the vendor. It is important to understand it properly, in advance. If it is designed properly then you will get the best value because the scheme will be optimized.
Overall, this is a good solution and we have not had any problems, but I can't say that it is perfect because of the issues with the documentation and knowledge base.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: October 2024
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