The features I find most valuable about this solution is it helps us to automate all the provisioning activities on the platform. I like the integration with other applications or vendors.
Central Public Administration Business Presale Manager at a comms service provider with 501-1,000 employees
Helps us to automate all the provisioning activities on the platform and has good integration with other applications and vendors
Pros and Cons
- "I like the integration with other applications or vendors."
- "I would like it if they could provide their customers with more qualified support."
What is most valuable?
What needs improvement?
I think it is a very good solution because the technology is very consolidated with third parties. VMware is a top solution for virtualizing infrastructure. If I have to suggest to someone to use a cloud platform technologies, I would suggest VMware or OpenStack for infrastructure, because with VMware you have a perfect way to have support for your issues. You also have a consolidated technology. With OpenStack, you have a cloud public platform like Amazon Web Services, because OpenStack is based on AWS philosophy. It is open so you're sure that in the future you can use the platform without problems and without locking.
For how long have I used the solution?
I've been using this solution for about six months now.
How are customer service and support?
The technical team is quite capable of resolving issues. I would, however like it if they could provide their customers with more qualified support, like some training videos.
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vRealize Business for Cloud [EOL]
October 2024
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Which solution did I use previously and why did I switch?
I used vCloud before, which is another cloud solution of VMware. It is most useful for public cloud, because it works better in multi-tenant infrastructure, while vRealize is better for mono-tenant infrastructure. For instance, when you have a private cloud and you want to manage various virtual machines, a lot of infrastructure for only a customer, this is the better solution. If you are a cloud provider and want to use VMware technologies for your platform it's better to use vCloud.
How was the initial setup?
The initial setup was complex because they are a very important platform, but it wasn't so complex with respect to the community solutions. We used a consultant for the installation and deployment.
Which other solutions did I evaluate?
We did evaluate other options, but vRealize Business for Cloud turned out to be the best.
What other advice do I have?
I rate this solution a ten out of ten and I will highly recommend it to others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Datacenter TeamLeader at Crystal Neworks Egypt
A stable solution to assist with the billing and management of resources
Pros and Cons
- "The most valuable feature is the metering capability."
- "The knowledge base is not available for the engineers, which is something that needs to be improved."
What is our primary use case?
We are a solution integrator and this is one of the products that we implement for our customers.
This product is used by cloud providers to help manage their private and hybrid clouds. It is essentially a metering solution for VMware.
How has it helped my organization?
vRealize Business for Cloud integrates with the infrastructure and reports costs on resource usage.
What is most valuable?
The most valuable feature is the metering capability. It helps to bill clients on their usage of resources in the infrastructure.
What needs improvement?
The knowledge base is not available for the engineers, which is something that needs to be improved. The documentation can be improved, as well.
What do I think about the stability of the solution?
Stability-wise, this is a very good solution and we haven't heard about any problems with it from our customers.
What do I think about the scalability of the solution?
Scalability has been good enough for our customers.
How are customer service and technical support?
I have been in touch with technical support and find that they are good. We are satisfied with them.
How was the initial setup?
Installation and integration are simple. However, the configuration and setting up the schema is something that has to be discussed in-depth with the customer. In more complex cases, it takes a good understanding and longer to design a correct schema.
The deployment, once it is designed, only takes a couple of hours.
What other advice do I have?
My advice for anybody who is implementing this solution is to get as much information as possible from the vendor. It is important to understand it properly, in advance. If it is designed properly then you will get the best value because the scheme will be optimized.
Overall, this is a good solution and we have not had any problems, but I can't say that it is perfect because of the issues with the documentation and knowledge base.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: October 2024
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