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it_user195528 - PeerSpot reviewer
COO/VP Operations & Software Exec at a tech services company with 51-200 employees
Consultant
Integrates into our software solution and allows us to quickly create/update templates
Pros and Cons
  • "The most valuable features are the ability for it to be integrated into our software solution and the AutoTag tool that allows us to quite quickly create and update the templates themselves."
  • "A lot of clients who want to use this don't have the technical background for the SQL portion of gathering the data. If Windward were to make a more user-friendly SQL extract front-end, that would help a lot of clients to leverage the application a lot more."

What is our primary use case?

The primary use for the solution is that we create legal agreements for our clients by using data within our database.

They're usually legal agreements, they could be negotiation documents, all about what's called right-of-way, which is asking people for use of their property for electrical lines and gas lines, etc. That's what it's used for across all of our client base. In terms of the number of templates we have, it has to be in the thousands, because of the number of clients that we support with the solution.

How has it helped my organization?

It's hard for me to say because we've had this product ever since we started our solution. We really could not have started our business, quite honestly, without a document generation engine like Windward. We couldn't have done it without it.

What is most valuable?

The ability for it to be integrated into our software solution and the AutoTag tool that allows us to quite quickly create and update the templates themselves.

Also, the ability for users to have design and layout control is very important because, as we all know, things change and regulations change, so they need to be able to modify things as the business changes.

What needs improvement?

We've been working with Windward and the executives over there over a number of years and they've been quite flexible and helpful with all of our challenges.

If I were to think of one thing - and this is really an opportunity, not something that's a deficiency - a lot of clients that want to use this don't have the technical background for the SQL portion of gathering the data. If Windward were to make a more user-friendly SQL extract front-end, that would help a lot of clients to leverage the application a lot more.

Buyer's Guide
Windward Core
January 2025
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For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Yes, we have encountered stability issues, but I think they were more when we were changing from one licensed product to another, and how we configured our system. We had some issues with the licensing, but that was resolved by Windward a long time ago.

What do I think about the scalability of the solution?

I have not seen any scalability issues, I have not seen a performance issues. Usually when we do, it has to do with the SQL portion of it.

How are customer service and support?

They are good. They give us the information we need to help troubleshoot where we are at.

Which solution did I use previously and why did I switch?

I don't believe we had another solution at the beginning. We started, and have stayed, with Windward.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It is absolutely worth the value. 

They have flexibility, depending on what you're looking for from a buying standpoint. The current pricing models are quite flexible, with the ability to use it on an as-needed basis, or to get a perpetual license that covers a customer that might have extensive needs. I think it's pretty good.

What other advice do I have?

We solely connect to our own solution database, our geoAMPS right-of-way database. We create PDF, Word, and Excel for the most part.

We did not consider building a custom solution because we wanted to be able to concentrate on our core business, which is supporting our customers. And we wanted to concentrate on their businesses, not on the document generation itself, so we looked for a third-party solution that concentrates on document creation.

In terms of advice to others who are considering this type of solution, first, really confirm what your volume is going to be, and pick the solution that best meets your volume needs. If you're close to the higher volume level, that's what you should pick because that will reduce any kind of interruptions.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
it_user831804 - PeerSpot reviewer
IT Manager Applications with 1,001-5,000 employees
Real User
Provides our users control over design/layout of reports, but document distribution capabilities would help
Pros and Cons
  • "The integration with MS Office is an advantage, creating a better user experience."
  • "The ability for users to have design and layout control is very important because it allows them control over the design and layout of their reports, without the help of IT."
  • "They should add a document distribution solution on top of the document generation capability. It should allow us to send the generated document to a certain recipient (e.g. customer contact’s email address) based on a business-rules management system. That system would allow the end-user to manage a relationship between a document template and its recipient."

What is our primary use case?

Document generation based on a structured format originating from different source applications, such as CRM, WMS, MES, and ERP systems.

How has it helped my organization?

End users receive the reports they dreamed of.

What is most valuable?

The integration with MS Office is an advantage, creating a better user experience.

In addition, the ability for users to have design and layout control is very important because it allows them control over the design and layout of their reports, without the help of IT.

What needs improvement?

They should add a document distribution solution on top of the document generation capability. It should allow us to send the generated document to a certain recipient (e.g. customer contact’s email address) based on a business-rules management system. That system would allow the end-user to manage a relationship between a document template and its recipient (email, fax, document repository, etc.).

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How is customer service and technical support?

Very good.

How was the initial setup?

Straightforward.

What's my experience with pricing, setup cost, and licensing?

CapEx fits our requirements, OpEx is higher due to the 20% service and maintenance cost, where we normally pay 15%.

Which other solutions did I evaluate?

Several solutions.

What other advice do I have?

So far, we have only created a few templates in a pilot project: two for our foundry department and one for our quality control department. Our data source is a REST service call. Output in PDF format.

Our output performance requirements, when making our decision regarding a solution, were more than met by the product offerings.

We did not consider building a custom solution. Our vision and strategy are based on the use of commercial, off-the-shelf, standard, packaged solutions. If those do not exist or do not fulfil our requirements, we build our own solutions. In this case, there were multiple alternatives available.

Regarding advice, the success of the product hinges on training the key users in using all functions of the product.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Windward Core
January 2025
Learn what your peers think about Windward Core. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Web Specialist
Real User
Leaderboard
AutoTag allows our users to design templates based on their differing needs
Pros and Cons
  • "AutoTag is valuable because it integrates with MS Word and makes it easy for our users to create template documents and reports. It allows our users to design the templates based on differing needs."
  • "Is there any way to avoid AutoTag loading in Word/Excel each time? I need to use it from time to time - quite rarely. AutoTag affects performance of Word/Excel. I do not want to install/uninstall AutoTag each time I need it."

What is our primary use case?

Allow law firms to create template documents based on data drawn from our application. Allow bank users to create reports based on their debt portfolio

The template documents are all legal documents created during the collection process of a foreclosure file. We have developed a couple of dozen templates so far.

How has it helped my organization?

The templates used to have to be filled out individually for each file. We currently have over 5000 files active in our system, so this saves the user a lot of time.

What is most valuable?

AutoTag, because it integrates with MS Word and makes it easy for our users to create template documents and reports.

We have multiple banks using our system, and they all have different formatting needs. AutoTag allows our users to design the templates based on differing needs of the banks. So the ability Windward provides for users to have design and layout control is important.

What needs improvement?

I do not have enough experience with it to give an accurate answer. It works great compared to what he had, and the support we have received has been fantastic.

One thing I haven't found a way around so far: Is there any way to avoid AutoTag loading in Word/Excel each time? I need to use it from time to time - quite rarely. AutoTag affects performance of Word/Excel. I do not want to install/uninstall AutoTag each time I need it.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

Have not run into any issues.

How are customer service and technical support?

Excellent, to this point.

Which solution did I use previously and why did I switch?

Custom solution, as noted elsewhere in this review.

How was the initial setup?

It was straightforward, nothing complex.

Which other solutions did I evaluate?

We looked at a couple of others, although I do not remember the names.

What other advice do I have?

I have just started using the product within the last six months and would give it a rating of eight out of 10, currently.

We connect to a SQL database using JSON and output using Word, Excel, and PDF. Our output performance requirements, when making our solution decision, were integration with MS Office suite and the ability to create documents and reports. We did build a custom solution and it was very limited and restrictive.  We needed something with more options that integrated better with MS applications.

It is a good product, and I would not hesitate to recommend it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer192681 - PeerSpot reviewer
reviewer192681CEO/founder with 11-50 employees
Real User

Hi Paul;

First, thank you for the very nice review.

Your wish to turn AutoTag on/off, you can easily do that. In the registry go to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Word\Addins\AutoTag2013.Connect and set LoadBehavior to 0 to turn it off. And back to 3 to turn it on. (If you have 64-bit Office I think the key is HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\AutoTag2013.Connect.)

thanks - dave

See all 2 comments
.Net Developer - Data Analyst
Real User
Leaderboard
AutoTag integrates with MS Word tags, allowing dynamic TOC updates
Pros and Cons
  • "​Creating dynamic table of contents (TOC) based on dynamic data in different reports."
  • "Technical support is ​very good. They reply immediately and follow-up with any questions.​"
  • "​A useful, ​easy to use product, which has a lot of features for designing reports."
  • "​The tool does not support macOS documents."

What is our primary use case?

The primary use case is to create different reports.

We connect using SQL Server.

How has it helped my organization?

It saves our time in designing reports. It creates better layouts and performance. We already have more than 20 templates.

We output PDF and Word formats.

What is most valuable?

Creating dynamic table of contents (TOC) based on dynamic data in different reports. We have different reports generated by users. After generating the report, the user will modify it and add some pages to it. Thus, we need to be able to update the table of contents.

In all other reporting tools, the table of contents is generated based on bookmarks of everything the user wants in the TOC. That means page numbers in the TOC generate at runtime and, if you modify the report, you can’t update the TOC. But AutoTag, follows same tags as Microsoft Word, and you can update the TOC any time after generating your report.

Designing different reports with a variety of features, such as a graph, TOC, using different conditions (like if, then, else, and loops), and layout controls, are essential in report designing.

What needs improvement?

The tool does not support macOS documents. 

AutoTag generates only Microsoft Office docs. If you try to generate a report on the macOS, you will get error. You can open a saved report on macOS but you can’t generate it directly on macOS.

I cannot suggest more improvements at this stage as I am a new user. 

For how long have I used the solution?

Trial/evaluations only.

What do I think about the stability of the solution?

We are using this tool in a pilot state. There are no issues at the moment.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Technical support is very good. They reply immediately and follow-up with any questions.

Which solution did I use previously and why did I switch?

We previously used C# codes for generating reports. Due to upgrading technology, we decided to use a better tool.

How was the initial setup?

The initial setup is straightforward.

Which other solutions did I evaluate?

We evaluated Intelledox, Stimulsoft, Crystal Reports, and DevExpress.

After evaluating different reporting tools and inquiring some Windward clients, we decided to opt for this tool. 

We did not consider building a custom solution.

What other advice do I have?

A useful, easy to use product, which has a lot of features for designing reports.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user198999 - PeerSpot reviewer
Java Developer at a tech services company with 51-200 employees
Consultant
Low learning curve. Has reduced our template development time.

What is most valuable?

  • There's less of a a learning curve than with other reporting tools and it has easy to design complex templates using the AutoTag Microsoft Office plugin.
  • I can use Microsoft Office standard features with templates. This has reduced template development time on coding, layouts and formatting.
  • We receive customer data in various formats and it is very convenient to pass the XML datasource to generate reports.
  • Easy to integrate with our company product using Javelin Server RESTful web-services API.

How has it helped my organization?

Reduced design time for complex templates.

What needs improvement?

  • Javelin Server improvements: the ability to change the datasource file path on run-time.
  • AutoTag improvements: does not support dynamically changing headers and footers on Microsoft Office Word templates.

For how long have I used the solution?

I've used it for four years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

10 out of 10 - excellent.

Technical Support:

10 out of 10 - excellent, promptly responded to all our queries communicating between the UK and the US.

Which solution did I use previously and why did I switch?

No solution was used previously.

How was the initial setup?

Setup was straightforward using Javelin Server (Setup using IIS7 & SQL DB) and AutoTag – Microsoft Office 2010.

What about the implementation team?

We implemented it in-house and we received support when required.

What was our ROI?

Excellent investment for reducing template designing cost. Could not provide percentage numbers.

What's my experience with pricing, setup cost, and licensing?

Day to day cost – None apart from development time for new template design.

Which other solutions did I evaluate?

We also evaluated Jaspersoft Report Designer.

What other advice do I have?

  • It's easy to use
  • Use standard Microsoft Office to design complex templates so you can utilize rich Microsoft Office formatting, layouts etc.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user200553 - PeerSpot reviewer
Business Analyst at a insurance company with 1,001-5,000 employees
Vendor
Customer service is very good. Very good ROI as well.

What is most valuable?

Out and IF tags

How has it helped my organization?

It was used to automatically generate documents/emails for printing and distribution. It would use an XML source passed by the system and then rendered into a static document.

What needs improvement?

Two that I found:

  1. Was limited by XML path restrictions. There were a couple of times I wanted to do something in the formulas which was prohibited by XML path but okay to do in Excel and the product is sold as being able to do whatever Excel can do in terms of formulas.
  2. The wiki is useful but it could be expanded so much more! I had to do so much translating from Excel -> Autotag where the wiki could have gone into more depth. Imagine something with more scope like the Microsoft Excel how to guides. Much more in depth and gives you various examples of how power Autotag can be.

For how long have I used the solution?

I've used it for two and a half years.

What was my experience with deployment of the solution?

Sometimes with the activation key.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Very good - I think they needed to be more up front of needing XYZ before you even submit as there was sometimes a bit and back and forth with questions around versions/correct XML etc.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

No previous solution used.

What about the implementation team?

In-house.

What was our ROI?

Cannot comment accurately but it would be very good.

What other advice do I have?

Be sure that you trial it and it meets your needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Business Analyst at Towers Watson
Real User
We switched because Windward offered better maintenance.

What is most valuable?

Report server.

How has it helped my organization?

It just replaced a previous product we were using.

What needs improvement?

Ease of use.

For how long have I used the solution?

I've used Windward Autotag for four years.

What was my experience with deployment of the solution?

Confusing licensing agreement.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Their customer service is quite good.

Technical Support:

Their technical support is quite good.

Which solution did I use previously and why did I switch?

We did use a different solution and we switched because Windward offered better maintenance and upgrade path.

How was the initial setup?

The workstation deployment and license allocation was a pain, but the server component was easy. A salesman told us we could have concurrent usage license, that is also how the protection seems to work. Then they decided we could only buy named user licenses. Most of our user community used the product quite infrequently so we were far from impressed.

What about the implementation team?

We implemented it in-house.

What was our ROI?

Not easy to calculate, it replaced something that was written in house and was proving to be a pain to keep current.

What's my experience with pricing, setup cost, and licensing?

40 licenses for Autotag, plus a server and annual maintenance.

Which other solutions did I evaluate?

No other options were evaluated.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
COO33ca - PeerSpot reviewer
COO at a tech services company with 11-50 employees
Real User
Leaderboard
Allows our clients to maintain templates directly, but upgrades sometimes break elements
Pros and Cons
  • "Managing templates through MS Word, as non technical users can manage output."
  • "It needs better support for upgrades and more control over layout of elements. Upgrades tend to break existing output. Elements do not position where expected due to insertion of blank lines and page breaks. It takes time to fix these through trial and error."

What is our primary use case?

Generating PDF documents as well as Excel and Word documents, between 20 and 40 templates. The content of these documents is mainly for producing insurance quotes, policy, and claims documents. Data source is XML.

How has it helped my organization?

It means we can let our clients maintain the templates directly, without our involvement. Previously, it was very messy and clients were not happy with the costs of maintaining and updating templates.

What is most valuable?

Managing templates through MS Word, as non technical users can manage output.

Also, it is very important from a sales point of view for users to have design and layout control, as our clients don’t want to be locked into relying on technical staff to do changes.

What needs improvement?

It needs better support for upgrades and more control over layout of elements.  Upgrades tend to break existing output. Elements do not position where expected due to insertion of blank lines and page breaks. It takes time to fix these through trial and error.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Sometimes, but very rare.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Excellent.

Which solution did I use previously and why did I switch?

We previously used our own solution based on iText but wanted something easier for non-developers to use.

How was the initial setup?

Initial setup was in between straightforward and complex. We had to do quite a bit of work to migrate all templates into Windward format and to build an admin panel to let our clients access the templates to update them.

The main issues were because our clients' own Word templates, that they had been using for manual PDF generation, were not very well set up. For example, inconsistent use of styles, mixed use of tabs and spaces to line up elements, and in some cases, including massive images.

Which other solutions did I evaluate?

iText and Jaspersoft.

What other advice do I have?

We were looking for generation to average three to five seconds. Our main requirements, though, were being able to have non-developers create templates and generate Word and PDF formats.

To others who are looking into implementing Windward, the main advice would be to really simplify and clean up your Word templates first.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer192681 - PeerSpot reviewer
reviewer192681CEO/founder with 11-50 employees
Real User

Thank you for the nice review you wrote.

And your comment that an upgrade means the layout can change slightly is spot on. Microsoft does not document how Word lays out a document (it does not follow the DOCX spec exactly). So we are constantly working to improve and more closely match Word.

And improving the layout to more closely match Word means the layout changes. It changes for the better, but a change is a change.

And as Word keeps changing how it lays a document out (we have seen tables and textboxes move inches between different versions of Word), unfortunately as we evolve to match those changes, you will continue to see those differences.

Your advice at the end of your review was perfect - if you create clean templates, that follow our design guidelines, then you should not have any problems around this. It's in the complex layout where the DOCX spec is silent and Word can change substantially in a service pack, where this will bite you.

Again thank you for your nice review.

Buyer's Guide
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Updated: January 2025
Buyer's Guide
Download our free Windward Core Report and get advice and tips from experienced pros sharing their opinions.