We basically use the solution for the connectors. There are some legacy platforms and the WSO2 provides a good amount of connectors. I'm able to integrate this quickly with those third-party platforms. There are some big mediations that are also required.
Vice President at Exzatech Consulting And Services Pvt Ltd.
Customizable, with good pricing and a good interface
Pros and Cons
- "The installation process is easy."
- "The customization can be a bit difficult."
What is our primary use case?
What is most valuable?
The link tool is good.
There is a good GUI tool where you can define all your requirements. It is very easy to use.
We are still exploring the entire solution. There are so many solutions, ESB solutions, and we are still learning.
The interface is very good.
The dashboard is excellent.
The reporting of the solution is very good.
The installation process is easy.
The pricing is okay.
We've found the technical support to be good so far.
The solution can scale well.
What needs improvement?
I will need some time to reflect on improvements as we are still exploring the product. Maybe in another two or three months, I'd have more insights.
The customization can be a bit difficult.
For how long have I used the solution?
I've only been using the solution for a month. It hasn't been that long just yet.
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January 2025
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What do I think about the stability of the solution?
The stability is very good. there are no bugs or glitches. It doesn't crash or freeze from what I have seen so far. It's reliable and the performance has been good.
What do I think about the scalability of the solution?
The scalability is good. It's possible to expand it if you need to.
How are customer service and support?
We haven't had any issues with the technical support. They seem to be helpful and responsive. We're satisfied with the level of service we are provided so far.
How was the initial setup?
On this solution, the installation is easy, however, customization, mostly due to the fact that there will be a good amount of customization and mediations, requires expertise. If the people who are implementing the solution have the right set of expertise they will be able to do it. If a novice user is attempting an implementation, they will need some training first.
What's my experience with pricing, setup cost, and licensing?
There is an open-source version, however, we have a subscription. Direct technical support is available when you are on a subscription plan. In the open-source version, you have community-level support where you will get support from the community.
Which other solutions did I evaluate?
We've also, as per the customer requirement, looked at Mule. We are comparing these two solutions together.
What other advice do I have?
We are a partner with the company.
We always use on-premises deployments as we only work with on-prem.
While I am still exploring the solution, I've so far been pretty satisfied with it. I'd rate it at a nine out of ten so far.
From my experience so far, I would recommend the solution to other users and companies. It's very customizable and the support is there if you need help. Of course, we are still in the design phase, and it is still early.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
A cost-effective solution that suits our needs, but the installation is challenging
Pros and Cons
- "The learning curve for this solution is very good."
- "I would like to see better documentation for the open-source version."
What is our primary use case?
Our primary use for this product is solution core integration. We recently used this for a project in the financial sector, where we were integrating different legacy systems and internal systems. This was a proof of concept project that has now been completed.
We have also used this solution for other elements, such as presenting management systems and as an API gateway host.
We are using the on-premise deployment model.
What is most valuable?
The learning curve for this solution is very good.
It is an open-source solution, so it is better in terms of cost.
What needs improvement?
We had some challenges with the installation of this solution. We were using the open-source version with no support, and I expect that if we had the paid version then this would have been fixed.
I would like to see better documentation for the open-source version.
For how long have I used the solution?
We have been using this solution for the past six months.
What do I think about the stability of the solution?
Considering the load we had at the time, which was low, it was stable.
What do I think about the scalability of the solution?
We expect that better documentation would help when it comes to scaling this solution.
Currently, the volume is low, with less than one hundred users.
How are customer service and technical support?
We did not have technical support, although we found that community support was good enough to fulfill our needs.
What about the implementation team?
The initial setup of this solution was simple.
What's my experience with pricing, setup cost, and licensing?
The open-source, unsupported version is available free of charge.
What other advice do I have?
My advice for anybody who is implementing this solution is to start with a proof of concept project. That will allow them to properly scale it or benchmark it for their internal capacity.
I would rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
WSO2 Enterprise Integrator
January 2025
Learn what your peers think about WSO2 Enterprise Integrator. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Solutions Architect at Middleware Solutions
Has good productivity but it is difficult to build a high availability platform
Pros and Cons
- "The productivity is the most valuable feature. It is very easy to write remediations."
- "The server is very specific and it is very difficult to get experience with it."
How has it helped my organization?
We use it to manage five of our vehicles. It's a data integration tool.
What is most valuable?
The productivity is the most valuable feature. It is very easy to write remediations.
What needs improvement?
The server is very specific and it is very difficult to get experience with it.
For how long have I used the solution?
I have been using WSO2 for two to three years.
What do I think about the stability of the solution?
The stability and scalability are normal. No issues with that.
How are customer service and technical support?
We have contacted their support and they were good but not perfect.
How was the initial setup?
The deployment took a few hours.
What's my experience with pricing, setup cost, and licensing?
It is possible to start with a free solution, and that's why it is a good starting point.
What other advice do I have?
It is a good solution. It has many integration components.
I would rate it a six out of ten. Not a ten because it's not so easy and it's a little difficult to deploy on a platform. It is difficult to build a high availability platform.
In the next release, it should be faster.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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