Thank you Chris - I'm aware of CA training and our engineers have attended the sessions remotely. However I myself haven't taken one, but hope to find courses that are for Strategy folks as well.. Thanks, Ashish

Hi Orlee Thanks for your response. Based on my experience, users who are using CA for the first time, have to go through account search process via global search option. In my opinion, approved users should see list of all accounts they are have access to under the…