Thank you for the review. We’ve taken your feedback to support backup for Nutanix, which will be available in any of our future versions. For any updates or queries, you can reach our team through vembu-support@vembu.com.

Thank you for your feedback. Good to know that our product has met all your backup requirements. For any updates or queries, you can reach our team through vembu-support@vembu.com.

Thank you for the feedback. Good to know that our product has met all your backup requirements.  We have improved the Vembu BDR Suite user interface for the best user experience and added more APIs, which will be available in our next release v5.0. For any updates or…

Thank you for the feedback We now provide a basic multi-tenancy feature in the Vembu BDR Suite. We are working on comprehensive multi-tenancy features to address requirements like you've mentioned, which we plan to release after our upcoming release - Vembu BDR Suite v5.0.…

Thank you for your feedback. Good to know that our product works well and has met your backup requirements Regarding the feature request: 1) Disable the Windows Optimizer during backup - We are working on a feature that will allow you to run a custom script to stop/start…

Thank you for your feedback We will forward your suggestion to our team on improving the dashboard. We are also working on improving the reports that will be available in our next release - Vembu BDR Suite v5.0 scheduled in December 2020. For further updates, please get in…

Thank you for your feedback. We are currently working on improving the reports and will be available in our next release - Vembu BDR Suite v5.0 scheduled in December 2020. For further updates, please get in touch with our team through vembu-support@vembu.com.

Thank you for your feedback. We will forward your suggestion regarding cloud backup solutions to our management for consideration. For any queries, please get in touch with our team through vembu-support@vembu.com.

Thank you for the feedback Regarding the full backup scheduling policies, we will add this feature to our roadmap. The backup performance would impact due to various factors such as network, availability of backup server resources, etc. So we suggest that you have enough…

Thank you for the feedback Your request for the feature to have only the latest full backup in your site (hard-drive) is added to our Roadmap. However, you can currently achieve this requirement by choosing the backup to tape option that allows you to archive full backups…

Thank you for your feedback Regarding the RHEV VM Backup, upon review of our communications to you, we couldn't find any mention of Vembu supporting Agentless backup for RHEV VM backup, instead, we have recommended only Vembu Client Agent-based backups for each VM. Maybe…

Thank you for the feedback The issue you had with the restoration and restoring files with accentuated characters in the path has been fixed in our latest version Vembu BDR Suite v4.2.0. Regarding Pricing & Licensing, we have priced our product much affordable and…

Thank you for the feedback. We are glad that Vembu BDR Suite has met your expectations and worked well for your environment. Further, if you have any queries you can reach us through vembu-support@vembu.com

Thank you for the feedback, Waqar We are currently working on improving the stability of our backup server by separating the resource utilization of different modules. So each module (backup, processing the backup data, retention, etc.) runs on a separate machine with just…

Thank you for the feedback, Chukwu. We are glad that Vembu BDR Suite has met your expectations and worked well for your environment. For further updates or queries, please get in touch with our team through vembu-support@vembu.com.

Thank you for the feedback, Ben. We have noted down your suggestions on UI. We are already working on improving the UI in our upcoming release to give you a better user experience. For further updates & queries, you can reach us through vembu-support@vembu.com

Thank you for your feedback. We have passed along your feedback to our Head of Support. We'll make sure your future interactions with our technical support team are better. For any queries, please get in touch with our team through vembu-support@vembu.com.

Thank you for your feedback, Forrest. Glad to hear that Vembu BDR Suite works well for your environment We regret the inconvenience you had with technical support. We have taken this feedback to our Head of Support. Time taken to resolve an issue may sometimes be…

Thank you for the insightful review you have given us. We are glad that Vembu BDR Suite has met your expectations and worked well for your environment. For further updates or queries, please get in touch with our team through vembu-support@vembu.com

Thank you for your feedback, Assad We regret the inconvenience you faced with the existing backup jobs when upgrading the backup server. Until our previous release, we were using our proprietary CBT to perform Hyper-V incremental backup. In v4.1, we updated the driver…

Thank you for the feedback We regret the inconvenience you had with technical support. We have taken this to our Head of Support. We will make sure we deliver a better support experience with faster responses. We would like to mention that our support team operates 24/7…

Thank you for the feedback, ArtGrasso We understand that you had issues with our lack of phone support and we regret the inconvenience caused. We would like to mention that our support team operates 24/7 over email and our First Response Time (FRT) SLA is less than 30…

Hi Bobby Thank you for your feedback. Regarding your experience in delayed customer support, we’ve taken it to the notice of our Support team and we will make sure we provide timely support and create a better experience for you. Further, we would like to let you know…

Hi Blake Thank you for your feedback. Based on your suggestion, we’ve taken the “granular scheduling” as a feature request and added to our roadmap. Based on the number of customer requests we receive, we'll prioritize the feature on the roadmap if required. Also, the…

Hi Tim Thanks for your review and we appreciate the good words about us. Although our forte is Backup, we are working on major use cases involving Replication and High Availability. That would ideally make us as good as Veeam in upcoming releases. Further, Vembu uses…

Hi Thanks for your review, Jonathan. We understand that without on-call support you found it difficult when you had issues. But we have been delivering email support for more than 60,000 businesses across the globe, out of which 70% of our customers are from North…

Hi Stuart Thank you for the valuable feedback. We're glad that Vembu BDR Suite has met your expectations. About the feedback on our support, I'd like to mention that our team operates 24/7. In rare cases, some critical issues are escalated to the development team for…

Hi Hasni Thank you for your feedback. About the Tape & Cloud backups, we’ve made a similar decision in v3.9.1 by introducing multiple editions. You will now find features (like Tape and Cloud) distributed across editions so that it’s easier for customers to purchase only…

Hi Dan Thank you for your feedback. Good to know that our product was helpful. I would like to let you know that we are currently working on improving the email reporting feature that you’ve mentioned. Kindly look forward to the same in any of our upcoming releases. With…

Hi Richard Thank you for your valuable feedback. We are glad that Vembu BDR Suite works well for your environment. Further, I would like to let you know that the compression ratio completely depends on the characteristics of the source data & it may vary from 30% to 70%.…

Hi Thank you for your feedback. Your suggestions have been noted down and forwarded to our Engineering Team. Also, I would like to mention that you will be able to replicate backup data & database dump to another site using Vembu OffsiteDR. Further, if you have any…

Hi Rajkumar Thank you for your feedback. It's great to know that Vembu BDR Suite works well for your environment. With regards to your suggestion, normally agent removal process triggered from BDR server will remove the agent on the source host & its related database…

Hi Richard Thank you for your valuable feedback. Good to know that our product was helpful. With regards to the feedback on our support team, we will make sure you get to know the proper schedule when accessing the Teamviewer session. For updates or queries, you can always…

Hi Thank you for your feedback. I would like to instate the fact that Vembu has a wide client base that's spread across 100+ countries all over the world, hence we use a neutral accent that can be understood by the majority of people around the world. However, we regret…

Hi Thank you for the feedback you have given us. With regards to the improvement that you have mentioned, from v4.0 Vembu gives an option to enable Offline Licensing with which the Vembu BDR Server can go without connecting to Vembu Portal till your license expires. Only…

Hi Dennis Thank you for the valuable feedback you have given us. We are glad that Vembu BDR Suite has met your expectations and worked well for your environment. As you mentioned, to get assistance on deleting the replication job, kindly contact our support team through…