Contributed a review of ServiceNow Now Platform: Expensive, has a lot of limitations, and does not produce a return on investment

Contributed a review of ManageEngine ADSelfService Plus: Easy to deploy and enables agents to reset their passwords by themselves

Contributed a review of Jira: A reasonably stable solution with an easy setup phase

Contributed a review of Jira Align: Difficult to learn and forces you to rely on vendors, although it is stable and scalable