Our experience with Fortinet tech support has been very good overall. I have found response times slow on occasion but we are on 8x5 service package and all the tickets were coded as a priority 3 or 4 with 2 and 1 being the most critical. We had no delays when we indicated…

Clustering would be nice, but it does support VRAP for redundancy making core router upgrades simpler with no downtime. Stick the stable release in most cases there is little or no reason to move to the most recent version for core functions, so read the release notes and…

Yes, pretty much everything. Several variations of both including layer 2 VPN. All features can be run on the most basic device al the way to their 72 core router. Great forum too if you need details on set up problems