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55 Points
9 Years

User Activity

Over 9 years ago
Could you expand more on your statement: "They should provide CLI or some other deployment mechanism that improves productivity by avoiding duplicate efforts." We've always done upgrades via command line. Are you talking about deploying JIRA itself or new projects?
Over 9 years ago
Hi Malik, The pricing model is much better now - you pay per agent and (internal) collaborator on and all customers are free to use the Service Desk.
Over 9 years ago
Hi Malik, What sort of SLA are you looking to provide for development-centric projects? If more of a support focus, have you considered JIRA Service Desk, which has built-in SLA functionality? I'd give that a look to see if it meets your needs.

About me

I am a Software Engineering Manager in the healthcare industry specializing in SaaS and cloud-based web services for Natural Language Processing applications. I am a supporter of DevOps culture, tools and services, and am a strong evangelist for Agile and Lean development methodologies centering around rapid delivery of viable customer value. I encourage my teams to fail quickly, improve consistently and iterate regularly.

I am an evangelist for the Atlassian software stack and have successfully led the deployment its tools within an enterprise engineering organization covering a variety of workflows, team structures, team locations and engineering principles.

Specialities:

* Agile and Lean Software Development

* People Management

* Source Control Systems (SVN, git)

* Unix/Linux Systems Administration

* SDLC and team workflow tooling with the Atlassian stack (JIRA, Confluence, Stash, Bamboo, Crucible, FishEye, Crowd, HipChat)

* Java/J2EE, PHP, HTML/CSS, JavaScript, Perl

* Wordpress

* Web Development and Hosting

Presently Dabbling With:

* Python, Ruby, CSS Templating

* Configuration Management (salt, ansible)