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55 Points
9 Years

User Activity

Over 6 years ago
vMware is much closer to virtual, as opposed to simple hardware swapping.
Over 9 years ago
Over 9 years ago
Support line. And answer the phone calls.

About me

Troubleshooting is my strength. I have an innate understanding of technology from the circuit board up through all 7 layers of the OSI model. My skills in some areas are dominant, masking that I really enjoy helping people.

Fixing things creates a more productive environment, making daily activities more productive. My career choice and commitment are centered on making a more productive environment, through technology. I strive to keep the customer-service disposition.

Specialties are Load-balancing with F5 Local Traffic Manager (LTM), Security firewalls of many types esp. Cisco, Juniper, and Checkpoint.

More: access-control lists (ACLs); troubleshooting connectivity with switches, routers, and dynamic routing protocols (EIGRP, OSPF, BGP).