As an experienced IT Professional with 7 years’ management experience I have proven leadership in the architecture and operation of infrastructure systems, support and underlying facilities in large organisations. My sound knowledge of governance, risk and compliance of IT is complemented by my proven working experience developing service agreements and financial models for services and establishing, meeting and exceeding customer expectations. I have gained extensive experience providing leadership and supervision to professional, technical, production and administrative staff to meet organisational objectives and commitments and have been recognised for being a ‘Risk Champion’ in IT, providing inputs regarding risks and controls to the Enterprise Risk Committee.

ACHIEVEMENTS
► Wrote, implemented and managed a:
✔ “SAM” (Software Asset Management) policy.
✔ “Firewall Rule & Exception” policy.

AREAS OF EXPERTISE
▪ IT risk management.
▪ Information security management.
▪ Infrastructure architecture.
▪ IT operations management.
▪ Project management.

KEY STRENGTHS
▪ Responds quickly to changing situations & works well under pressure.
▪ Outstanding communication skills & experienced in presenting complex issues.
▪ Able to cope with ambiguity, contradiction, stress and uncertainty.
▪ Strong analytical skills.
▪ Attention to detail, planning, organisation and daily delivery requirements.
▪ Able to interact with other people at all levels of the organisation and from diverse backgrounds.
▪ Ability to relate well to others and establish good working relationships.
▪ Proven leadership skills involving managing, developing & motivating teams to achieve objectives.
▪ Ability to coordinate group projects and complex timelines.