Badges
55 Points
7 Years
User Activity
Over 6 years ago
Contributed a review of Atlassian Confluence: Many people enjoy its zero learning-curve
Almost 7 years ago
Contributed a review of NICE CXone: Customer support is terrific. The team is personable, informed, and responsive.
About 7 years ago
Commented on A great tool to keep our documentation up to date, and invaluable for our support department.
A *slightly* faster procedure of replacing image is hovering over the image in the Attachments tab and clicking the Update icon. Then you specify your updated image. But you're right, there's no metadata to search across the entire CMS for an image. I assume the use case if…
About 7 years ago
As for styling, MindTouch allows you to use custom CSS that won't be overwritten by MT upgrades. So, if you feel the native styles are lacking, just add custom CSS.
About 7 years ago
Commented on Some of the valuable features include a WYSIWGY editor that generates HTML and CMS version control.
MindTouch is definitely the best editor for wysiwyg HTML authoring. While Wordpress is a free alternative, supporting Wordpress is not free. Nor does it offer the rich suite of professional editing tools professional writers appreciate.
Over 7 years ago
Contributed a review of NICE CXone: Some of the valuable features include a WYSIWGY editor that generates HTML and CMS version control.
Reviews
Almost 7 years ago
NICE CXone
Over 7 years ago
NICE CXone
Comments
About 7 years ago
Workforce Engagement Management
About 7 years ago
Workforce Engagement Management
About 7 years ago
Workforce Engagement Management
About me
Highly technical, principal technical programmer-writer successful at working in high pressure, quickly changing software engineering environments. Experienced in leading teams of writers at all experience levels to create documentation sets of the highest quality. Five years of experience teaching computer science. Over seventeen years of experience in technical publications and over thirteen years of senior and lead technical writing experience creating the full range of manual types: from user guides to online help systems, to API/SDK manuals in which I wrote code samples. Proficient reading Ruby, C, C++, C#, SQL, XML, Java, CSS, XSLT, and proficient coding in C# in the Visual C#.NET environment. Experience in UNIX, e-commerce, DITA, Docbook, XML, Agile, cloud applications, web services, networks, security, infrastructure protection, graphics applications, and document production tools, including PDF generators, SVN (a CMS) and Perforce. Experienced in multiple authoring environments including MindTouch, FrameMaker, XMetal, oXygen, XMLSpy, Camtasia, Microsoft Word, Visio, Robohelp, and Dreamweaver. Multiple titles published by Macmillan and New Riders. And for my creative writing, see georgeeckel.com.