Badges
75 Points
10 Years
User Activity
About 7 years ago
Answered a question: Cost Comparison between using CRM SAP vs Salesforce vs Pega
Hi thanks for your request. Each of the ERP CRM listed above has certain functionalities in common and comparing the cost between them will completely depends upon the need. Overall Salesforce and SAP CRM has CRM functionality and it is Tier 1 CRM product. Pega is not a…
Almost 9 years ago
Answered a question: Is Pega CRM more effective that Siebel CRM for a mid-size telecom operator that deals with ICT?
It all depends upon your current budget and skill set that is available within your team
PegaCRM - Fundamentally Pega is a strong and robust workflow management system than a good CRM system. Assuming if you are in the limit of certain budget, then you can consider…
Over 9 years ago
Answered a question: SharePoint Online VS. Jive - which is a better collaboration platform?
SharePoint - It can definitely do more than Jive and also has lot of
integration capability. In addition it can handle more client request and
can be customized easily to adapt into the clients platform as it is
portable etc., In addition the flexibility to interface…
Over 10 years ago
Answered a question: What are the pros and cons of MS dynamics vs. Salesforce CRM?
It depends upon what you want to achieve. As well I am certified Siebel Core consultant and have worked wih SFDC and MS Dynamics, still all the three caters various features unique in their own way. Having said that if the client is in favour of MS Dynamics then
Features…
Projects
Answers
Almost 9 years ago
CRM Customer Engagement Centers
Over 9 years ago
Enterprise Social Software
About me
Highly commended and experienced IT project management strategist known for expertise at designing and executing effective organizational initiatives, complemented with diverse experience in program management, integration, and enterprise applications implementation. Exemplify a unique blend of business acumen, problem identification and resolution skills, change management techniques, and solutions development aptitude. Thrive in establishing responsive teams that constantly deliver positive outcomes by aligning initiatives with business goals while driving efforts to improve service delivery and systems performance. Acknowledged for big-picture vision, leadership, and tenacity to successfully improve operations, execute smooth workflow, and accelerate efficiency.
Methodology
Requirements Analysis, Solution Architecture, Technology Selection, Business Process Reengineering (BPR), Change Management, Configuration, Outsourcing, Off-Shoring, Enterprise Application Integration (EAI), Enterprise Information Management (EIM), Business Continuity Planning (BCP), Business Intelligence (BI), Capability Maturity Model Integration (CMMI), Rational Unified Process (RUP), Open Work Bench tools
SAP CRM
SAP ECC 6.0, SAP CRM 4.60 / CRM 7.00, Function Modules, BDC, BAPI, BADI, IDOCS, Spool Generation, CRM Sales, IC Win/Web Client, Marketing and CRM Services, SAP CRM–Marketing–Campaign Management
SIEBEL CRM
Siebel Open UI, SIEBEL 8.x, 7.x Financial Services, Public Sector, ePharma, Call Centre Industry verticals, EAI, Workflow, Jscript, Email Response, Communication Management, Campaign & Event Management,
SFDC CRM (Sales Force.com)
Sales Force.com Development using Visualforce, Apex, S-controls, Triggers, Webservices, JavaScript, Ajax
Interesting Projects and Accomplishments
Almost 11 years ago