Badges
55 Points
6 Years
User Activity
Over 2 years ago
Answered a question: What project management/portfolio management program would you recommend?
Jira is what we currently use and I have no complaints about it at all.
Almost 3 years ago
Replied to Willem Lambrechts What is the best customer onboarding software to work with Temenos T24 (an integrated core banking solution)?
@Willem Lambrechts you mean your middleware makes direct integration obsolete… that is kind of the point of middleware.
Almost 3 years ago
Answered a question: What advice do you have for others considering Oracle Service Cloud?
Does it scale the same way your company does?
It’s great for small- to medium-size companies but struggles out-of-the-box with big companies (e.g., for >5k logged-in users).
Almost 3 years ago
Answered a question: What is the best customer onboarding software to work with Temenos T24 (an integrated core banking solution)?
@Ahmed Essam,
Wouldnt you just use Temenos infinity?
About 6 years ago
Contributed a review of Oracle Fusion Service: It allowed us to shorten the time to resolve issues and facilitate multiple concurrent avenues of contact for customers.
Experience
Following
Reviews
About 6 years ago
Oracle Fusion Service
Answers
Over 2 years ago
Project Portfolio Management
Almost 3 years ago
CRM Customer Engagement Centers
Almost 3 years ago
CRM Customer Engagement Centers
About me
Oracle CX Certified Implementation Specialist with over 9 years of designing, implementing, and managing CRM solutions for omi-channel contact centers
