• 30 plus years of Information Technology (IT) customer relationship management experience.
Day-to-day operational management of LAN/WAN, Network Troubleshooting, Packet Analysis, Network Security, Wireless Network, Citrix Metaframe, VMware NSX 6.0-6.3.5,NSX-T 1.0-2.0, Cross-vCenter 5.5-6.5, vCenter 4.0-6.5, vSAN 5.5-6.5, vCloud Director 5.1-5.5, VMware Horizon View 6.2-7.2, VMware validated design 3.0-4.2 SDDC, vRops 6.5, vRA 6.2, Log Insight 4.5.0, Data Protection 6.0-6.1.5, vRNI 3.0-3.6, Palo Alto network firewall, Multi-site NSX design, NSX DR design, Multi-site Horizon View NSX design, NSX multi-tenant design, PowerCLI, PowerNSX, Arista Switches, VXLAN, VLAN, VPN, OSPF, BGP, LAN/WAN design, HP Insight Manager Administration, VEEAM Virtualization Manager Administration, McAfee E-Policy Orchestrator Administration, Netpro Change Auditor Administration, Mitel System Administration, Database manager, Windows Powershell, Enterprise-Wide rollouts, Upgrades and Wide scale IT moves, desktop, e-mail, & security technologies.
• Design and implement policies and corporate standards for delivery of IT Infrastructure hardware and services – resulting in improved business support and service offerings.
• IT staff management and team leader for group of seven technicians delivering second tier support to professional services consultants.
• Decisive, action oriented, results driven IT Infrastructure Project Management on large internal and client facing projects
• Record of averting IT crises and leading project teams to success on time and within budget completions.