Badges
55 Points
3 Years
User Activity
Over 3 years ago
Contributed a review of xMatters: Enabled us to meet our "lights out" goal and repurpose staff to do work of greater value
Projects
Over 3 years ago
Managed project to move IT Services Enterprise MonitoringManaged team and project to move IT Services Enterprise Monitoring (Event Management) from manual to automated system, including moving staff from 24x7x365 swivel chair monitoring to standard 9-5 work schedule.
Experience
Other Skills
ServiceNow Change Management, Google Cloud Platform, Google Workspace, xMattersFollowing
Reviews
Over 3 years ago
xMatters
About me
Higher Education for 20+ years. Experience managing multiple services/groups: Cloud Collaboration & Productivity Services; Event Management (Monitoring); Change Management; Infrastructure Analytics; Enterprise Reporting, Visualization & Analytics
Interesting Projects and Accomplishments
Over 3 years ago
