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55 Points
7 Years
User Activity
About 7 years ago
Contributed a review of BMC Helix ITSM: The versatility and customizability of the product is what I like most
About 7 years ago
Answered a question: When evaluating .NET Development Services, what aspect do you think is the most important to look for?
Scalability and Modularity
Reviews
About 7 years ago
BMC Helix ITSM
Answers
About 7 years ago
.NET Development Services
About me
I have 9+ years of experience in IT industry working in diversified environments from development of web applications to customization and integration of IT Service Management Tools. For most part of my career I have worked on design, development, enhancement, maintenance, administration of Client-Server, and Web based applications using Microsoft ASP.Net/C#, MS SQL Server 2005/2008, HTML, CSS, AJAX, JavaScript and other related technologies. I am a Microsoft Certified Technology Specialist for ASP.NET Application Development with .NET Framework 3.5.
In the recent years I have also worked on an IT Service Management tool called BMC Remedy with primary proficiency in integrating BMC Remedy with various third party tools using Web Services and making necessary enhancements and customizations to the tool. I am also an ITIL V3 certified professional having a good knowledge on ITIL processes / framework.
I have good amount of experience in all phases of the Software Development Lifecycle including Requirements gathering, Design, Development, Testing and Deployment and excellent troubleshooting skills to identify and resolve issues that arise within the application.