Thobile Moeketsi's Professional Profile

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User Activity

3 months ago

Contributed a review of Microsoft Azure Synapse Analytics: Centralizing data with diverse source ingestion and insightful analytics

Over 2 years ago

Contributed a review of Cherwell Service Management: Having everything in one location has significantly improved our efficiency and reporting

Over 4 years ago

Answered a question: What makes a good ticketing system?

Ticketing system must have multiple ways of logging a ticket (self-service portal, email, direct ) It must be easy to navigate even for a non IT people It must support multiple workflows and SLA options It must be easy to customise to accommodate unique business needs It…

Almost 5 years ago

Contributed a review of Cherwell Service Management: Good dashboard and reporting functionality, but overall not very user-friendly