Compare Acronis vs Cohesity

Acronis

Based on 193 reviews.

Cohesity

Based on 80 reviews.

Latest Research

Buyer's Guide

Acronis Cyber Protect vs. Cohesity DataProtect

December 2024

Cohesity DataProtect vs. Acronis Cyber Protect

Updated: December 2024

Buyer's Guide

Acronis Cyber Protect vs. Cohesity DataProtect

December 2024

Acronis Cyber Protect vs. Cohesity DataProtect

Updated: December 2024

Overview

Acronis International GmbH is a private Swiss company which provides data protection solutions worldwide. Acronis develops software for backup, disaster recovery, and secure file sharing and data access. Founded in 2003, the majority of Acronis' customers are small and medium-sized enterprises with several hundred employees. Acronis provides comprehensive backup and recovery solutions for both physical and virtual environments, Windows and Linux servers, as well as multiple hypervisors.

Information Not Available

Sample Customers

Acronis Cyber Protect

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

Acronis Cyber Protect Cloud

Zebra Systems

Acronis Cyber Infrastructure

Computol, dmi Networking

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Cohesity C4000 Series

Cisco, Kyriba, WHOA.com, Aller, Master

Cohesity C6000 Series

Cisco, Kyriba, WHOA.com, Aller, Master

Popular Solutions

Acronis Cyber Protect

22 reviews

Acronis Cyber Protect Cloud

30 reviews

Acronis Disaster Recovery

9 reviews

Cohesity DataProtect

16 reviews

Cohesity Data Cloud

1 reviews

Cohesity SpanFS

1 reviews

Top Industries

Computer Software Company

17%

Comms Service Provider

11%

Manufacturing Company

Real Estate/Law Firm

Educational Organization

42%

Financial Services Firm

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Stuart Grigor
Senior Manager Governance and Quality Assurance at Motus Car Rental
It is used as a backup for production services.
Read full review of Acronis Cyber Protect »
ManojAshok
Network Security Engineer at Peritas IT Solutions
Basically, our company consists of a small team, and we have partnered up with a lot of other companies, like...
Read full review of Acronis Cyber Cloud »
Anonymous User
President at a financial services firm
I got the software mainly for doing local and online backups, and then it comes with this security software included...
Read full review of Acronis Cyber Protect Home Office »
Anonymous User
Group CIO at a construction company
In our company, we wanted some backup copies to be in the cloud somewhere outside of our data centers and users,...
Read full review of Acronis Cyber Protect Cloud »
Zuhair Hasan
Manager, Information Technology Security at Nesma
It is used internally in my company. The main purpose of DLP is to have full visibility and control over endpoints...
Read full review of DeviceLock DLP »

Review 1 of 5

Giovanni Golinelli.
Hybrid IT Architect at Quanture Spa
We use not only DataProtect but also the platform and all the service subscriptions to manage both data protection...
Read full review of Cohesity DataProtect »
ManiKanta
Senior Engineer at American Express
We use Cohesity Helios. It provides robust security and manageability. We simply access their resources and data....
Read full review of Cohesity Data Cloud »
Stefan Motsch
Evangelist / CTO at FGNext / FGN GmbH
SpanFS, I assume you have it addresses the storage of not really hot data, so it's warm to cold data. It addresses...
Read full review of Cohesity SpanFS »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 4

Customer Service

Bayu Jayasukma.
Cloud Product Specialist at PT. DATACOMM DIANGRAHA
The support has been consistently excellent. I did escalate an issue the customer was facing. Overall, everything has...
Read full review of Acronis Cyber Protect Cloud »
SeanWang
Security Consultant at Amazon Web Services
Support is okay. I am in an English region, so, for the technical support currently, I still have Mandarin supports,...
Read full review of Acronis Cyber Protect Cloud »
Fernando Solano
General Manager at S&T S.A.S:
The support from Acronis Backup Cloud is helpful.
Read full review of Acronis Cyber Protect Cloud »
Lahiru Rathnayake
Engineer - Systems & Security at a tech consulting company
The solution provides a support portal. I rate the support an eight out of ten.
Read full review of Acronis Cyber Protect Cloud »
RandeepPawar
Technical Director at Tecstaq
Acronis offer good support which is available 24 hours a day, seven days a week. As we are a gold partner, we are...
Read full review of Acronis Cyber Protect »
Gitesh Chavan
Enterprise Support Specialist at Team One Technologies Pvt. Ltd
Acronis Backup support could improve. The chat support that they have available is slow, they are not responsive....
Read full review of Acronis Cyber Protect »
MOHAMEDTALIB
Director at NVIT
Customer support needs improvement.
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Anonymous User
Works
Fast, responsive, overall good.
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Anonymous User
Desktop Support Manager at a government
Customer Service: Great. Technical Support: Average to poor.
Read full review of Acronis Cyber Protect »
Anonymous User
User Support at a tech services company
Customer Service: 6 out 10 Technical Support: 6 out 10
Read full review of Acronis Cyber Protect »
Sandeep Pathak
PreSales Engineer at Web Werks
The technical support is absolutely good.
Read full review of Acronis Disaster Recovery »
Anonymous User
Senior Security and Compliance Engineer at a retailer
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Acronis Cyber Protect »
Anonymous User
Head of Infrastructure & System Department at a integrator
Technical support isn't great. Out of five, I'd rate them at two. Most of the time when we contact technical support,...
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Applications Analyst IV
Technical support has been excellent.
Read full review of Acronis Cyber Protect »
Manuel Cortazar
Systems Manager at a outsourcing company
The knowledge is excellent from the support people. The only difficulty is regarding the support hours, because they...
Read full review of Acronis Cyber Protect »
Anonymous User
Director of Research & Development
Excellent. They have excellent tech support people. I wish all the companies were like them. I always get a live...
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
IT Manager at a tech services company
Up to now I didn't have to reach technical support for any kind of problem with Acronis because up to now I never had...
Read full review of Acronis Cyber Protect »
Anonymous User
Works at a hospitality company
We have not had occasion to contact technical support.
Read full review of Acronis Cyber Protect »
Anonymous User
Owner
They are very good on chat, which is what I use mostly.
Read full review of Acronis Cyber Protect »
Anonymous User
Technical Sales Advisor/Deploy Agent at a tech services company
Customer Service: I would give customer service a rating of 6.5/10. Technical Support: I would give technical support...
Read full review of Acronis Cyber Protect »
Anonymous User
Directeur service informatique at a comms service provider
Acronis Cyber Protect Cloud technical support is good.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Service Manager at a tech services company
The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response...
Read full review of Acronis Cyber Protect »
Anonymous User
Director at a tech services company
My team has interacted with them, and it has been fine. I don't interact with them myself.
Read full review of Acronis Cyber Protect »
Anonymous User
Business Development - Cloud&OTT Sales at a tech services company
I would give technical support a rating of 9/10.
Read full review of Acronis Cyber Protect Cloud »
Sharif Shaikh
Senior Operation Executive at a tech services company
The technical support is good.
Read full review of Acronis Cyber Protect »
Gamma Gabriel Atega
Product Manager at Midtown
I fix the problems by myself.
Read full review of Acronis Cyber Protect »
Yossi Carmel
IT Administrator at A.P. Moller - Maersk
I called technical support once or twice, I did not speak to them very much but they responded right away.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Technical Sales Advisor/Deploy Agent at a tech services company
Customer Service: It's very good. Technical Support: It's very good.
Read full review of Acronis Cyber Protect »
Anonymous User
Works
Outstanding. Their telephone support is wonderful, including their ability to take control of my computer and...
Read full review of Acronis Cyber Protect »
Anonymous User
Owner at a tech services company
They have local tech support, which is good.
Read full review of Acronis Cyber Protect Cloud »

Review 1 of 30

Giovanni Golinelli.
Hybrid IT Architect at Quanture Spa
The customer service and support are fast and professional, and we have a dedicated support colleague who acts as a...
Read full review of Cohesity DataProtect »
Andreas Kuncoro
Product Specialist at Mitra Sistematika Global
The product's technical support is quite good. It is available 24/7 and has a high response rate, although it...
Read full review of Cohesity DataProtect »
Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I haven't had to call tech support. I can't speak to how helpful or responsive they are.
Read full review of Cohesity DataProtect »
BrnG
Architect - infra at Ørsted Services
The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the...
Read full review of Cohesity DataProtect »
Anonymous User
Systemmanager at a financial services firm
The support is awesome. They are very fast, competent and friendly.
Read full review of Cohesity DataProtect »
Bill Huff
Chief Technology Officer at The Collective Group, LLC
I have had a positive experience with the tech support provided by the vendor. Their ability to access the system...
Read full review of Cohesity DataProtect »
Anonymous User
Works
Extremely fast response both to email and phone, very knowledgeable.
Read full review of Cohesity DataProtect »
Anonymous User
Director of Information Systems at Community Hospital
I have not had to call them yet, but we have heard great things.
Read full review of Cohesity DataProtect »
Anonymous User
Sr. Infrastructure Specialist at a energy/utilities company
Customer support from our local team has been great. There is lots of expertise and a general willingness to help....
Read full review of Cohesity DataProtect »
Anonymous User
Solutions Architect at a tech services company
I rate Cohesity support eight out of 10. I haven't had any issues. I guess it depends on who you talk to and what...
Read full review of Cohesity DataProtect »
Casper Van Vliet
Senior Consultant at a tech services company
They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the...
Read full review of Cohesity DataProtect »
Anonymous User
Chief Technology Officer at a computer software company
They are good. They may have been stretched a little bit recently, and they have been a little bit slower to react...
Read full review of Cohesity SpanFS »
Anonymous User
Technology Analyst at a computer software company
We are happy with the Support provided by Cohesity for the issues we've come across.
Read full review of Cohesity DataProtect »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
The tech support is fantastic. Even when I e-mail on the weekends I get responses within 20 minutes, tops. If I call,...
Read full review of Cohesity DataProtect »
Anonymous User
Advisor Architect at a insurance company
I would say Cohesity support is somewhere in between good and very good. But, of course, it depends on which region...
Read full review of Cohesity DataProtect »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Technician at nuskin
So far support has been amazing.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a healthcare company
Customer Service: Customer support is excellent. Technical Support: Technical support for the product has been very...
Read full review of Cohesity DataProtect »
Michele Fumagalli
Backup Administrator at Bper Banca Spa
The tech support team is good. We only have international support, so the timetable is not easy for us, and we have...
Read full review of Cohesity DataProtect »
Anonymous User
Senior Information Technology Manager at a tech vendor
Customer Service: 10 out of 10. Technical Support: 10 out of 10.
Read full review of Cohesity DataProtect »
Drew Nelson
Senior Director Of Operations at Purple Communications, Inc
The technical and engineering teams that I have worked with have been heavily involved throughout the whole process...
Read full review of Cohesity Data Cloud »
Anonymous User
Solutions Architect
I have not had a good experience with support.
Read full review of Cohesity DataProtect »
Eduardo Pardo
Global Infrastructure Architect at Finning International Inc
Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten...
Read full review of Cohesity DataProtect »
Anonymous User
Lead HANA DBA at a manufacturing company
The support quality is commendable – upon opening a ticket, a responsive and capable team promptly assists. However,...
Read full review of Cohesity DataProtect »
Anonymous User
Cloud Solution Architect at a university
As far as I can remember, my team did not face many issues with the solution's technical support.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Engineering Manager at a legal firm
They have excellent technical support. I give them high marks for that. They all seem to know the product well and be...
Read full review of Cohesity DataProtect »
Anonymous User
Datacenter Management at a tech services company
Superior!
Read full review of Cohesity DataProtect »
StewartSJ3
Network Engineer at a healthcare company
Customer Service and Support are top notch. Each issue we've thrown at them has been answered and addressed quickly....
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Manager at a logistics company
I did not use the support from the vendor.
Read full review of Cohesity DataProtect »
Anonymous User
Director, Administrative & Residential Information Technology at a university
Customer Service: 10 Technical Support: 10
Read full review of Cohesity DataProtect »

Review 1 of 30

Technical Support

No Data Available

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