Compare Altair vs Alteryx

Altair

Based on 28 reviews.

Alteryx

Based on 113 reviews.

Latest Research

Buyer's Guide

Altair RapidMiner vs. Alteryx

April 2025

Alteryx vs. Altair RapidMiner

Updated: April 2025

Buyer's Guide

Altair RapidMiner vs. Alteryx

April 2025

Altair RapidMiner vs. Alteryx

Updated: April 2025

Sample Customers

Altair RapidMiner

PayPal, Deloitte, eBay, Cisco, Miele, Volkswagen

Altair Knowledge Studio

HSBC, MBNA, US Ban Corp, MasterCard Worldwide, Invesco, Citi Bank, ATB Financial, PayPal, Bajaj Finserv

Altair Monarch

MasterCard

Altair Panopticon

BlackRock, Nasdaq, Citadel, Citi, Imagine Software, Deutsche Bank, FIS, HSBC, Morgan Stanley

Alteryx

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen

Alteryx Designer Cloud

Vodafone, Stanford University, Nike, Ericsson, Samsung, Intel, Google, Thmson Reuters, Honeywell, Dow, Deloitte, Barclays

Popular Solutions

Altair RapidMiner

9 reviews

Altair Knowledge Studio

1 reviews

Altair Monarch

1 reviews

Alteryx

16 reviews

Alteryx Designer

20 reviews

Alteryx Designer Cloud

0 reviews

Top Industries

Financial Services Firm

25%

Manufacturing Company

11%

Comms Service Provider

Insurance Company

Financial Services Firm

22%

Educational Organization

10%

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Leo Sundararaj
Account Manager at JegaSure
I used Altair Knowledge Studio ( /products/altair-knowledge-studio-reviews ) mainly for data preparation and creating...
Read full review of Altair Knowledge Studio »
VictorSantos
Professor at Instituto Superior de Contabilidade e Administraçao de Coimbra
I am a teacher at Coimbra Business School where I use Altair RapidMiner ( /products/altair-rapidminer-reviews ) to...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The primary use case of Altair Monarch ( /products/altair-monarch-reviews ) was data extraction. I used it to process...
Read full review of Altair Monarch »

Review 1 of 3

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
I used it every day for most of my day, developing different applications and ECLs, and I loved it. My background is...
Read full review of Alteryx »
Ajay Nayak
Senior Data Engineer at Baxter International Inc.
With Alteryx, we mostly fetch data from SQL, SQL server databases, and SharePoint. Some team members were doing the...
Read full review of Alteryx Designer »
Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 3

Customer Service

Gopi Manoj Vuyyuru
Technical Support Team Lead at HCLTech
I never needed to contact RapidMiner's technical support team. I followed their blogs and support articles when I...
Read full review of Altair RapidMiner »
Lionel Der Krikorian
Fondateur- Data Scientist - Analyste certifié sur RapidMiner at LDK 360
I use the community website for support. I have had several problems, and the community has always answered my...
Read full review of Altair RapidMiner »
Laurence Moseley
Emeritus Professor of Health Services Research at University of South Wales
I have not contacted technical support. I've only used the user forum.
Read full review of Altair RapidMiner »
Andrey Alfiansyah
Executive Director at a philanthropy
RapidMiner technical support offers so much information. I feel that they've been helpful.
Read full review of Altair RapidMiner »
Rohini Kram
Data Scientist at a wireless company
The technical support for RapidMiner is fantastic.
Read full review of Altair RapidMiner »
Scott Wu
0 at ChangXin Memory Technologies, Inc.
I reached out to support through either the support portal or community support.
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have not needed to use the support from RapidMiner. It is easy to use and my students do not need it.
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The support for Altair Monarch is prompt and satisfactory. Although I seldom needed to contact support because the...
Read full review of Altair Monarch »
Aziz Lazraq
Professor at Mines Rabat
Whenever I have a problem, I try to solve it myself. One time when I had a problem with deep learning, I tried to get...
Read full review of Altair RapidMiner »
Anonymous User
Project Engineer at a engineering company
I was only in touch with technical support for a licensing issue, and it worked out fine. I have no complaints.
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have never contacted technical support. Any time that I have had an issue, I have tried to solve it myself. One...
Read full review of Altair RapidMiner »
VictorSantos
Professor at Instituto Superior de Contabilidade e Administraçao de Coimbra
I have not encountered any problems with Altair RapidMiner technical support. Registration and add-ons have been...
Read full review of Altair RapidMiner »
Anonymous User
Pre Post Sales Engineer at a wholesaler/distributor
Normally I use the community for support, and don't make contact with customer service. I have some friends who are...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The support from Altair is seamless. They have a dedicated Data Analytics support team, and we can raise tickets for...
Read full review of Altair Knowledge Studio »
RajivSharma
Senior Product Manager at CustomerXps Software
In terms of technical support, whenever we face issues, the first place we go to are online forums or the solution's...
Read full review of Altair RapidMiner »
Anonymous User
Senior Manager at a consultancy
It's a little difficult to assess what RapidMiner support is like on average. We are partners, so the support is...
Read full review of Altair RapidMiner »
Anonymous User
Senior Community Manager at a tech vendor
Superb.
Read full review of Altair RapidMiner »

Review 1 of 17

Nitin Kawale
Member Board Of Directors at Pattern
Alteryx is a user-friendly solution; its content is available everywhere to help users use its functions.
Read full review of Alteryx »
Ayinde Hammed
BI Developer at Cndro LLC
I have not used the support. There is a helpful online community where we can search for answers to our questions.
Read full review of Alteryx »
Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
I have not directly contacted Alteryx Designer's technical support team before. However, I have engaged with the...
Read full review of Alteryx Designer »
LeandroSodré
Data Governance Analyst at Data Meaning, Inc.
I have not contacted technical support. I called my colleagues for assistance.
Read full review of Alteryx Designer »
Shyam Pendyala
Manager, BI Platforms at Refinitiv, an LSEG Business at LSEG (London Stock Exchange Group)
The limited availability of resources and slower response times contribute to the challenges in troubleshooting and...
Read full review of Alteryx Designer »
Madhu Srinivasan
Principal Consultant at a financial services firm
I didn't have much experience with Alteryx support.
Read full review of Alteryx Designer »
Anamita Anuva
Graduate Assistant at a university
I haven't had a chance to deal with the tech support due to the fact that mostly whenever things went wrong with...
Read full review of Alteryx »
Himanshu Narang
Analyst at D. E. Shaw
I rate the technical support a six out of ten.
Read full review of Alteryx Designer »
Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
Read full review of Alteryx Designer Cloud »
Anonymous User
Technology Sales & Cybersecurity Professional at a computer software company
We are sometimes in touch with Alteryx technical support. If I had to evaluate them, the waiting times are not long,...
Read full review of Alteryx »
Anonymous User
Team Lead- Supply Chain Advisory, New Energies at a energy/utilities company
We had a good experience with them. We are happy. I would rate them a four out of five.
Read full review of Alteryx »
Anonymous User
Data Analyst at a transportation company
I haven't contacted the technical support.
Read full review of Alteryx »
Anonymous User
Assistant Manager at a retailer
During COVID, they had on-call engineers for very good technical support. I would like to have that support again...
Read full review of Alteryx »
Anonymous User
Data Analytics Engineer at a tech services company
Technical support is okay and could be better. Sometimes, it takes about two to five days to hear an answer from the...
Read full review of Alteryx »
Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
Read full review of Alteryx »
ArqumKhalid
Business Intelligence & Data Analyst at a non-tech company
The technical support is very good.
Read full review of Alteryx »
Anonymous User
QA Validation at a pharma/biotech company
Technical support is very good. They get high marks. I would rate them a ten out of ten.
Read full review of Alteryx »
Allan Kirszberg
Coordenador Financeiro at Icatu
Technical support is good.
Read full review of Alteryx »
Anonymous User
Global People Analytics & Metrics Analyst at a manufacturing company
I would rate tech support five out of five. The team is willing to work with you and help with any difficulties.
Read full review of Alteryx »
Anonymous User
Software Engineer at a computer software company
I have not contacted Alteryx customer service or technical support as I have been able to find solutions through...
Read full review of Alteryx »
Anonymous User
Director at a non-tech company
Technical support is very forthcoming in helping people out.
Read full review of Alteryx »
Fabio Doro
Technical Director at a tech services company
Support is very good. They even go beyond what is expected of the basic support for the product itself. Often we see...
Read full review of Alteryx »
Anonymous User
Director, Innovation & Analytics at a tech services company
The technical support is good and professional but not always quick.
Read full review of Alteryx »
Anonymous User
Practice Head, Analytics at a tech services company
The technical support from Alteryx is good. I rate the support from Alteryx a four out of five.
Read full review of Alteryx »
Anonymous User
Director, Innovation & Analytics at a tech services company
Team members have contacted technical support for troubleshooting purposes. The technical support is sufficient.
Read full review of Alteryx »
Anonymous User
Manager II - Data Analytics & Automation at a financial services firm
We haven't needed to engage with Alteryx Designer's technical support yet. We're at an early stage of implementation...
Read full review of Alteryx Designer »
Nitish Mahajan
Software Developer at a comms service provider
Whenever I encounter an issue, I usually find all my questions answered in the Alteryx community. The community...
Read full review of Alteryx Designer »
Anonymous User
Associate Solutions Analyst at a healthcare company
I haven’t had to use technical support, as far as actually speaking to people, but I have used Alteryx Community to...
Read full review of Alteryx »
Anonymous User
Consultant at a manufacturing company
I would rate the technical support of Alteryx a six out of ten. Recently the support has been facing attrition...
Read full review of Alteryx »
Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
Read full review of Alteryx »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.