Compare Alteryx vs Ataccama

Alteryx

Based on 113 reviews.

Ataccama

Based on 11 reviews.

Sample Customers

Popular Solutions

Alteryx

17 reviews

Alteryx Designer

20 reviews

Alteryx Designer Cloud

0 reviews

Ataccama ONE Platform

6 reviews

Ataccama DQ Analyzer

0 reviews

Ataccama Reference Data Manager [EOL]

0 reviews

Top Industries

Financial Services Firm

22%

Educational Organization

11%

Manufacturing Company

Computer Software Company

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
I used it every day for most of my day, developing different applications and ECLs, and I loved it. My background is...
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Ajay Nayak
Senior Data Engineer at Baxter International Inc.
With Alteryx, we mostly fetch data from SQL, SQL server databases, and SharePoint. Some team members were doing the...
Read full review of Alteryx Designer »
Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 3

JohnZacharkan
Senior Architect at SourcEdge
Some of the use cases for Ataccama ONE included data quality, identifying and mapping to Collibra, which was their...
Read full review of Ataccama ONE Platform »
Chuha Adequatov
Head of Regulatory Reference Data Management Division at Altynalmas JSC
We use Ataccama DQ Analyzer to analyze data migration from one source to another. We use it to clean up the data.
Read full review of Ataccama DQ Analyzer »
Anonymous User
Head of Data Analytics at a financial services firm

Read full review of Ataccama Reference Data Manager [EOL] »

Review 1 of 3

Customer Service

ZavedAhmed
Senior Business Associate at Tech Mahindra
I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully...
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Dominic Mutai
M&E Advisor at PATH
If I have an issue with Alteryx Designer, I can go online to get a resolution from the solution's community group. I...
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Vivek Vaibhav
Manager at Bain & Company
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
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Sergio Scorsoglio
Product Manager at Gruppo SCAI
While I rate the support highly, there are areas where they need to improve response time and overall competence.
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Himanshu Narang
Analyst at D. E. Shaw
I rate the technical support a six out of ten.
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sroumi
President at a consultancy
I haven't needed technical support, but they seem to be very available to talk. The people that I spoke to in Alteryx...
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Kevin Anderson
Senior Strategic Sourcing ManagerSenior Strategic Sourcing Manager at a healthcare company
Most of the technical support we have used thus far has been internal.
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Anonymous User
Manager, Transformation & Hyperautomation at a real estate/law firm
Technical support is quite powerful. I believe you must know how to take advantage of it, but I believe they have the...
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Vishalkumar1996
Assistant Manager at L&T Geostructure LLP
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
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Anonymous User
Senior Data Architect, Total Rewards Analytics and Insights at a retailer
We don't deal with technical support often. We typically have had other people to do that for us within our...
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Anonymous User
Solutions Sales and Design at a tech services company
I have not contacted Technical Support. I have a team of Alteryx experts, so we don't rely on other support.
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Anonymous User
Director at a non-tech company
Technical support is very forthcoming in helping people out.
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Anonymous User
Business Intelligence Consultant at a computer software company
Technical support is 8/10: * Active community * Quick response from client service * International partners to help...
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AmitJain
Deputy Manager at Keppel
I did not contact the technical support at Alteryx directly. When we initially got the license, they had us talk to...
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HisyamSuhaimi
Data Analytics Consultant at a tech vendor
Their technical support is good.
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Anonymous User
Solutions Architect at a computer software company
I've only had one contact with technical support and they were very responsive.
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Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
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Hisyam Ahmad Suhaimi
Data Analytics at Bank Islam Malaysia Berhad
The solution's technical support is okay. I posted a few queries and called up the support team for help. I felt that...
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AnshumanSingh
Vice President --Analytics & Digital Transformation at Polestar Solutions & Services India Pvt Ltd
I rate the technical support an eight out of ten.
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Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
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Richard Fox
Director, Digital Experience & Media at Qdoba Restaurant Corporation
Grazitti Interactive is very responsive and very helpful.
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Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
Read full review of Alteryx Designer Cloud »
Anonymous User
Associate Solutions Analyst at a healthcare company
I haven’t had to use technical support, as far as actually speaking to people, but I have used Alteryx Community to...
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Anonymous User
Director at a tech services company
The support is very good overall. We are satisfied with their level of service. They are knowledgeable and responsive.
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Anonymous User
QA Validation at a pharma/biotech company
Technical support is very good. They get high marks. I would rate them a ten out of ten.
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Anonymous User
Technology Sales & Cybersecurity Professional at a computer software company
We are sometimes in touch with Alteryx technical support. If I had to evaluate them, the waiting times are not long,...
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Anonymous User
Director, Innovation & Analytics at a tech services company
The technical support is good and professional but not always quick.
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Anonymous User
Analytics Manager at a tech services company
The solution is very stable, so we don't use technical support a lot. When we had to use it, it was very good. We're...
Read full review of Alteryx Designer »
Christopher Peer
Senior Systems Analyst at Optum
We haven't contacted technical support; instead, we've been trying to find other ways to fix issues.
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Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
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Review 1 of 30

Ashwani Tyagi
Data analyst at a tech vendor
Our IT security team manages technical issues.
Read full review of Ataccama ONE Platform »
Gazi Salauddin
Senior Associate at Cognizant
I would rate the support that they provide seven out of ten.
Read full review of Ataccama ONE Platform »
JohnZacharkan
Senior Architect at SourcEdge
Customer service was excellent, and I would give it a ten out of ten. MetLife worked with senior developers who made...
Read full review of Ataccama ONE Platform »
Aparna Kumari
Data Scientist at HSBC
The experience with their support team has been satisfactory. Whenever we reached out to them with inquiries or...
Read full review of Ataccama ONE Platform »
IvanIvanov21
Expert Data Quality Management at a financial services firm
We have the customer support, but there is no particular assigned support facility for us.
Read full review of Ataccama ONE Platform »
Anonymous User
Data Risk Senior Manager, COO Business Risk at a financial services firm
The technical support is pretty good.
Read full review of Ataccama ONE Platform »
Anonymous User
Senior Architect at a construction company
Customer Service: Not rated because we never have been a registered user.Technical Support: Ataccama has a user forum...
Read full review of Ataccama DQ Analyzer »
Anonymous User
Head of Data Analytics at a financial services firm
Customer Service: On a scale of 1-5 (5 being the best), I would give it a 5 On a scale of 1-5 (5 being the best), I...
Read full review of Ataccama Reference Data Manager [EOL] »

Review 1 of 8

Technical Support

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