Compare Alteryx vs Boomi

Alteryx

Based on 109 reviews.

Boomi

Based on 45 reviews.

Sample Customers

Alteryx

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen

Boomi AtomSphere Data Catalog and Preparation

Sabre Holdings, Boston Biomedical, CompassionFirst Pet Hospital, West County Health Centers

Popular Solutions

Alteryx

21 reviews

Alteryx Designer

19 reviews

Boomi iPaaS

12 reviews

Boomi AtomSphere API Management

6 reviews

Boomi AtomSphere Master Data Hub

3 reviews

Top Industries

Financial Services Firm

22%

Educational Organization

11%

Manufacturing Company

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ajay Nayak
Senior Data Engineer at Baxter International Inc.
With Alteryx, we mostly fetch data from SQL, SQL server databases, and SharePoint. Some team members were doing the...
Read full review of Alteryx Designer »
Vivek Vaibhav
Manager at Bain & Company
We use the product for data transformation and analysis. We primarily use it for data preparation, analysis, and...
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Review 1 of 2

Tharun Gullapalli
Dell Boomi Developer at Infosys
We have some shell companies that send data from one organization to another. This data type will be coming to a...
Read full review of Boomi AtomSphere Master Data Hub »
Jason Hale
Solution Architect at Waikato Regional Council
We use the solution to maintain the state of the database in two different places. We run Events on one database and...
Read full review of Boomi AtomSphere API Management »
RamAlla
Senior Manager, Integration Operation at ManpowerGroup
We use Boomi for integration. I manage the Boomi team at my company.
Read full review of Boomi iPaaS »

Review 1 of 3

Customer Service

Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
I have not directly contacted Alteryx Designer's technical support team before. However, I have engaged with the...
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Shyam Pendyala
Manager, BI Platforms at Refinitiv, an LSEG Business at LSEG (London Stock Exchange Group)
The limited availability of resources and slower response times contribute to the challenges in troubleshooting and...
Read full review of Alteryx Designer »
Vivek Vaibhav
Manager at Bain & Company
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
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sroumi
President at a consultancy
I haven't needed technical support, but they seem to be very available to talk. The people that I spoke to in Alteryx...
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NagendraVuppala
Tax Manager at RSM
The customer service and support are good. I've found that if I post a question on the Alteryx Community, I usually...
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Sharath Chander
Business Transformation specialist at a tech consulting company
We have a special SME which is assigned by Alteryx to our organization. If we have any problem, we reach out to them...
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HisyamSuhaimi
Data Analytics Consultant at a tech vendor
Their technical support is good.
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Anonymous User
Solutions Engineer at a computer software company
I have not used support very much in the past. However, during the one or two cases when we had to use the support,...
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Anonymous User
Solutions Architect at a computer software company
I've only had one contact with technical support and they were very responsive.
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Anonymous User
Senior Manager, Data Science and AI / ML Manager at a tech vendor
Alteryx support is good. I rate the support from Alteryx a four out of five.
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Anonymous User
Data Analyst at a transportation company
I haven't contacted the technical support.
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Anonymous User
Director at a non-tech company
Technical support is very forthcoming in helping people out.
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Anonymous User
QA Validation at a pharma/biotech company
Technical support is very good. They get high marks. I would rate them a ten out of ten.
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JaimeDiaz
Master Data Senior Business Process Manager at a tech services company
I've not personally used technical support, however, we have a person on our team who is more of an expert on all of...
Read full review of Alteryx »
Christopher Peer
Senior Systems Analyst at Optum
We haven't contacted technical support; instead, we've been trying to find other ways to fix issues.
Read full review of Alteryx Designer »
Anonymous User
Business Intelligence Consultant at a computer software company
Technical support is 8/10: * Active community * Quick response from client service * International partners to help...
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AmitJain
Deputy Manager at Keppel
I did not contact the technical support at Alteryx directly. When we initially got the license, they had us talk to...
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Anonymous User
Co-Founder at a computer software company
The technical support is very supportive.
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Hisyam Ahmad Suhaimi
Data Analytics at Bank Islam Malaysia Berhad
The solution's technical support is okay. I posted a few queries and called up the support team for help. I felt that...
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Anonymous User
Practice Head, Analytics at a tech services company
The technical support from Alteryx is good. I rate the support from Alteryx a four out of five.
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Anonymous User
Project Manager at a university
We have not had any experience with customer service and support.
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Anonymous User
Solutions Consultant at a tech services company
The technical support has been very good. I'd rate it ten out of ten. We're quite satisfied with the level of service...
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Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
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Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
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Anonymous User
Consultant at a manufacturing company
I would rate the technical support of Alteryx a six out of ten. Recently the support has been facing attrition...
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Anonymous User
Team Lead- Supply Chain Advisory, New Energies at a energy/utilities company
We had a good experience with them. We are happy. I would rate them a four out of five.
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Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
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Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
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Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
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Theresa McLaughlin
Senior Capacity Planner at a financial services firm
They recently moved to a different support model. Initially, when we came to the product, the support was pretty...
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Review 1 of 30

Pratibimb Dwivedi
Director at HumanAI
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Berniem Elfrink
Solutions Architect at DXC Technology
I have had no issues with the product to contact the technical support team.
Read full review of Boomi iPaaS »
Hari Kathireshan
Sr PHP Developer at GE
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Manoj Satpathy
Assistant consultant at vvolve management consultants
The solution's technical support is good. The solution's technical support is customer-friendly. The solution's...
Read full review of Boomi AtomSphere API Management »
Srija Vadem
Data Integration Engineer at Hathority
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi AtomSphere Master Data Hub »
Berniem Elfrink
Solutions Architect at DXC Technology
We have a tight relationship with Boomi. We get support from Boomi then pass it on to our clients. The support they...
Read full review of Boomi iPaaS »
Subhajit Bhattacharjee
Lead Consultant at Itcinfotech
The customer support is quite good. We have a hotline for immediate support and an email ID to communicate with...
Read full review of Boomi iPaaS »
John Posthuma
Director of DPA at Partou
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi AtomSphere Master Data Hub »
Ajit Handa
IT Manager at Global Shipping & Logistics LLC (GSL)
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi AtomSphere Master Data Hub »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Ankur_Agarwal
associate director at Nagarro
The technical support is rated around 6.5 to seven out of ten. It lacks clarity on how to reach out, write emails, or...
Read full review of Boomi AtomSphere Flow »
Anonymous User
CTO at a healthcare company
I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount...
Read full review of Boomi iPaaS »
Xiaoqing Zou
Integration developer at Blackwoods
I've had positive experiences with the tech support team. They respond quickly, especially with the initial response...
Read full review of Boomi iPaaS »
Anonymous User
Architect at a recreational facilities/services company
The technical support services are good in terms of diverse community support. However, there could be better...
Read full review of Boomi iPaaS »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Technical Architect at a media company
The Boomi community is very good. They are very useful and insightful. It's a great place to get information and to...
Read full review of Boomi AtomSphere API Management »
Anonymous User
Senior architect at a tech vendor
Boomi AtomSphere API Management’s technical support is good.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Specialist - Enterprise Integration at a tech services company
Technical support was good.
Read full review of Boomi iPaaS »
RamAlla
Senior Manager, Integration Operation at ManpowerGroup
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Venkat Mylavarapu
Dell Boomi Integration Architect at Saidni
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »
Anonymous User
Digital Challenger at a tech services company
Because I don't use Boomi myself, I have never been in contact with them directly for any technical issues. The...
Read full review of Boomi iPaaS »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at Appisoft
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Supervisor, Application Development & Integration at RSM US LLP
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
Our relationship with Dell Boomi technical support is very good and we go to them when needed. However, we have a lot...
Read full review of Boomi iPaaS »
Anonymous User
CTO at a computer software company
The technical support is good, both the direct support from the company and the community support as well.
Read full review of Boomi iPaaS »
Anonymous User
System Analyst / Programmer at a logistics company
I would give technical support a rating of 8/10.
Read full review of Boomi iPaaS »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi iPaaS »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi iPaaS »

Review 1 of 30

Technical Support

No Data Available

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