Compare Alteryx vs Talend

Talend is an open source software vendor that provides data integration, data management, enterprise application integration and big data software and services. Headquartered in Redwood City, California, Talend has offices in North America, Europe and Asia, and an international network of technical and service partners. Customers include eBay, Virgin Mobile, Sony Online Entertainment, Deutsche Post and Allianz.

Sample Customers

Talend Data Management Platform

Accent Group, Acticall, Allianz Global Investors Distributors LLC, Car & Boat Media, Cdiscount.com

Talend Open Studio

Almerys, BF&M, Findus

Popular Solutions

Alteryx

21 reviews

Alteryx Designer

20 reviews

Talend Open Studio

16 reviews

Talend Data Management Platform

9 reviews

Talend Data Quality

2 reviews

Top Industries

Financial Services Firm

22%

Educational Organization

12%

Manufacturing Company

Computer Software Company

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
I used it every day for most of my day, developing different applications and ECLs, and I loved it. My background is...
Read full review of Alteryx »
Ajay Nayak
Senior Data Engineer at Baxter International Inc.
With Alteryx, we mostly fetch data from SQL, SQL server databases, and SharePoint. Some team members were doing the...
Read full review of Alteryx Designer »

Review 1 of 2

Jason Hale
Solution Architect at Waikato Regional Council
It used to be Talend Open Studio, and I've got a paid version that's fully supported by Talend. Now, it's called...
Read full review of Talend Open Studio »
Srinivas Mamidipalli
Senior Technical Manager at YASH Technologies
Our company uses the solution to provide data integration services for customers. Most of our implementations are...
Read full review of Talend Data Management Platform »
KrishnaBaddam
Presales Manager at Artha Solutions
Talend Data Fabric is more than just a typical integration tool; it's a comprehensive suite of tools that includes...
Read full review of Talend Data Fabric »
Anonymous User
IT Manager at a insurance company
Talend has different modules. Talend has Talend Data integration (DI), Talend Data Quality (DQ), Talend MDM, and...
Read full review of Talend Data Quality »
Anonymous User
IT Manager at a insurance company

Read full review of Talend Data integration »

Review 1 of 5

Customer Service

Kevin Anderson
Senior Strategic Sourcing ManagerSenior Strategic Sourcing Manager at a healthcare company
Most of the technical support we have used thus far has been internal.
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Himanshu Narang
Analyst at D. E. Shaw
I rate the technical support a six out of ten.
Read full review of Alteryx Designer »
Rithik Rai
Associate 3 at Goa Institute of Management
The product's technical support team reaches us in case of any issues. They contact us for surveys and feedback as...
Read full review of Alteryx Designer »
sroumi
President at a consultancy
I haven't needed technical support, but they seem to be very available to talk. The people that I spoke to in Alteryx...
Read full review of Alteryx »
Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
Alteryx support responds quickly, and my interactions with them have been good. I rate Alteryx nine out of 10.
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Theresa McLaughlin
Senior Capacity Planner at a financial services firm
They recently moved to a different support model. Initially, when we came to the product, the support was pretty...
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Nitin Kawale
Member Board Of Directors at Pattern
Alteryx is a user-friendly solution; its content is available everywhere to help users use its functions.
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Dominic Mutai
M&E Advisor at PATH
If I have an issue with Alteryx Designer, I can go online to get a resolution from the solution's community group. I...
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LeandroSodré
Data Governance Analyst at Data Meaning, Inc.
I have not contacted technical support. I called my colleagues for assistance.
Read full review of Alteryx Designer »
ZavedAhmed
Senior Business Associate at Tech Mahindra
I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully...
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Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
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Richard Fox
Director, Digital Experience & Media at Qdoba Restaurant Corporation
Grazitti Interactive is very responsive and very helpful.
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Alberto Guisande
Director at Decision Science
It is one of the most complete and great customer service that I experienced with a software company/ecosystem. The...
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JaimeDiaz
Master Data Senior Business Process Manager at a tech services company
I've not personally used technical support, however, we have a person on our team who is more of an expert on all of...
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Anonymous User
Business intelligence specialist at a energy/utilities company
Technical support is very good.
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Anonymous User
Senior Manager, Data Science and AI / ML Manager at a tech vendor
Alteryx support is good. I rate the support from Alteryx a four out of five.
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Anonymous User
Assistant Manager at a retailer
During COVID, they had on-call engineers for very good technical support. I would like to have that support again...
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Anonymous User
Consultant at a manufacturing company
I would rate the technical support of Alteryx a six out of ten. Recently the support has been facing attrition...
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Milind Shimpi
Experience Technocrat driving IT initiatives at WISDOMBOWL
I contacted customer support once or twice, and they were quick to respond. I would also rate them nine out of ten.
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Anonymous User
Solutions Engineer at a computer software company
I have not used support very much in the past. However, during the one or two cases when we had to use the support,...
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Anonymous User
Global People Analytics & Metrics Analyst at a manufacturing company
I would rate tech support five out of five. The team is willing to work with you and help with any difficulties.
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Ed Dallal
Founder, CEO, & President at Krystal Sekurity
I haven’t had to call tech support.
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Anonymous User
Manager at a computer software company
Alteryx Designer's technical support tend to avoid questions related to integrations.
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Anonymous User
Director, Innovation & Analytics at a tech services company
The technical support is good and professional but not always quick.
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Fillipe Tahim
Legal Coordinator at a transportation company
I haven't contacted technical support directly as we have a partner in Brazil who supports us with any doubts. Thus,...
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Anonymous User
Data Analytics Engineer at a tech services company
Technical support is okay and could be better. Sometimes, it takes about two to five days to hear an answer from the...
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Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
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Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
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Anonymous User
Team Lead- Supply Chain Advisory, New Energies at a energy/utilities company
We had a good experience with them. We are happy. I would rate them a four out of five.
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Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
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Review 1 of 30

Sivanandam Krishnan
Practice Lead at GainInsights Solutions
I'm relying more on the community rather than the support team. Generally, the support team is available for the...
Read full review of Talend Open Studio for MDM »
Rahul Sahay
Data Architect at Prolifics
Talend support is good. We have an account manager who has been very responsive. Everything is driven by an SLA, so...
Read full review of Talend Data Fabric »
Azhagarasan Annadorai
Founder at Unknown.University
Talend has a support portal and we can get access to the support portal. The initial process could be a little...
Read full review of Talend Open Studio »
Archan Chatterje
Consultant at Keyrus
We contact support frequently, and they are great. I haven't had a bad experience yet.
Read full review of Talend Data Management Platform »
AaronRumley
Software Engineer at Huron Consulting Group Inc.
I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and...
Read full review of Talend Open Studio »
Jean-Luc Trescases
Consultant at Prolyx
I have contacted technical support on occasion. It's great because you have the support and you have the community as...
Read full review of Talend Data Management Platform »
Manoj KumarNagarajan
Developer at a tech services company
The technical support team are very supportive and respond quickly based on the severity of the ticket we raise.
Read full review of Talend Data integration »
Ali Abdelhafez
Data Management Manager at BBI
We have no support since we use the open-source version.
Read full review of Talend Data integration »
Anonymous User
Developer
Customer Service: Excellent Technical Support: Excellent
Read full review of Talend Data Quality »
Anonymous User
Expert Consultant CRM at a tech services company
I have not used the support from Talend Open Studio.
Read full review of Talend Open Studio »
Shanthan Kakulavaram
Software Developer at a tech consulting company
Technical support is good. I would give it a nine out of ten.
Read full review of Talend Data Quality »
Krishna Ghanta
Managing Partner at Vertiv
Technical support is average. I would rate them 3.5 out of 5.
Read full review of Talend Data Management Platform »
Anonymous User
Senior Data Engineer at a tech services company
The customer support is one of the biggest issues I have with the product. The support itself is not always very...
Read full review of Talend Open Studio »
Anonymous User
Chief Data Architect at Lucid Technologies & Solutions
Customer Service: I have not used customer service that much. Technical Support: Being open source, technical support...
Read full review of Talend Open Studio »
Anonymous User
IT Manager at a tech services company
Customer Service: N/A Technical Support: N/A
Read full review of Talend Data Management Platform »
Irshad Ahamed
Assistant Manager at a tech services company
We have contacted their technical support. It's good. We have a Talend expert in-house who handles most of the...
Read full review of Talend Open Studio »
Shahzad Ghori
Senior Manager MI & BI (Senior Vice President) at Faysal Bank Limited
We have never received responses to our queries from the company, so we are totally unsatisfied with the support.
Read full review of Talend Open Studio »
Olfa Boudakim
BI developer at a comms service provider
As it's open-source, there is no commercial support. We just use the forums and ask the community when we need help.
Read full review of Talend Open Studio »
Karthik Babu
Senior Consultant at a tech services company
I have not needed the technical support.
Read full review of Talend Data Quality »
Christopher Hafer
Integration Engineer II at a university
I've had no problems with tech support - they're willing to work with me as an advanced user to figure out solutions.
Read full review of Talend Data Management Platform »
Martin Stufi
CEO at Solutia, s.r.o.
We have never used any kind of support from Talend, as a vendor. All of the problems that we have encountered, we...
Read full review of Talend Open Studio »
Peter Birksmith
(2IC) Senior System Analyst at a insurance company
Support tends to be good for the usual types of issues, but once a problem gets more complex and deeply into the nuts...
Read full review of Talend Open Studio »
Anonymous User
Systems Integration Specialist at a university
I really haven't reached out to technical support. I've been just doing it on my own, going through forums, blogs,...
Read full review of Talend Data Management Platform »
Kpasha Pasha
Data Engineer at Pharos Analytics Lab
I haven't communicated with the solution's technical support since one can quickly grab any information from the...
Read full review of Talend Open Studio »
MAHMOUD MOHAMMED ABDELAZIZEITA
Software Engineer at Higher Colleges of Technology
I did not contact Talend technical support.
Read full review of Talend Data Management Platform »
Badrakh V
Information System Architect at Astvision
We have not been in contact with technical support. Any problems that we have had so far, we have been able to solve...
Read full review of Talend Open Studio »
Anonymous User
Head of Data at a insurance company
They've been good.
Read full review of Talend Open Studio »
Dries Nuyts
Data Consultant at a tech vendor
My experiences with support have been quite good. I’ve never had issues which weren’t resolved, or where I had the...
Read full review of Talend Data Quality »
Matej Špik
Senior System Administrator at a tech company
We have contacted their technical support. They are great. They offer very professional help. If I need some...
Read full review of Talend Open Studio »
Anonymous User
Senior Enterprise Information Architect at a transportation company
To be frank, at the beginning, it was very, very difficult. Now, I think that Talend understands what our challenges...
Read full review of Talend Data Fabric »

Review 1 of 30

Technical Support

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