Compare AvePoint vs Dell Technologies

AvePoint

Based on 18 reviews.

Dell Technologies

Based on 1653 reviews.

Sample Customers

AvePoint Cloud Backup

Swedish Match, Hydro, Mercury IT, Avepoint

Backup and Restore for SharePoint & Microsoft Office 365

Centers of Medicare & Medicaid Services, Bunker Holding Group

AvePoint Cloud Management

Hydro, Mercury IT, Bank of Hawaii

Popular Solutions

AvePoint Cloud Backup

8 reviews

Avepoint FLY

3 reviews

Backup and Restore for SharePoint & Microsoft Office 365

3 reviews

Dell Unity XT

17 reviews

Dell PowerEdge Rack Servers

90 reviews

VxRail

30 reviews

Top Industries

Computer Software Company

18%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Educational Organization

18%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
sumNERV offers AvePoint Cloud Backup fully managed as a service (MBaaS SaaS) to either end customers or MSP's...
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
My company uses it to migrate the mail process from the on-premises version of Microsoft Exchange Server to Microsoft...
Read full review of Avepoint FLY »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
With DocAve Backup, we are using one component in DocAve, which is the storage optimization parts. It's actually an...
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »

Review 1 of 3

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »
Paul Croteau
Senior Solution Architect at Rackspace
We are a very large customer of Dell EMC. We have several different deployments or installations. The biggest use...
Read full review of Dell PowerMax NVMe »

Review 1 of 5

Customer Service

Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We had some challenges with Google backups. The support rewrote the actual agent to improve this. AvePoint's support...
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
With other migration tools, the support team used to respond, but they never provided us with any suggestions or...
Read full review of AvePoint Cloud Backup »
Hendrik Belitz
Owner at Innovation through understanding
We do not contact AvePoint's support team directly. We receive the support from a reseller. They provide good...
Read full review of AvePoint Cloud Backup »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We are super happy with the customer service and support.
Read full review of Avepoint FLY »
Richard Banks
Microsoft 365 Product Manager at The Law Society
Technical support is very good. On a scale of 1 to 5, I would give it a 4.
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Marios Georgiou
Director at Diangle Solutions Limited
Mostly, the support is very knowledgeable, and everything is okay. I rate the technical support an eight out of ten.
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
The solution's technical support was good since they responded very promptly.
Read full review of Avepoint FLY »
Anonymous User
Owner at a tech services company
Technical support is excellent.
Read full review of AvePoint Cloud Backup »
Bartosz Czerek
Security Administrator at a tech services company
The technical support is okay. The support must work on its speed of response and overall competence.
Read full review of AvePoint Cloud Backup »
Sungjae Yun
Consultant at SPK
I have not experienced technical support with AvePoint Cloud Backup.
Read full review of AvePoint Cloud Backup »
ManojKumar23
Senior System Administrator at a computer software company
I haven't reached out to technical support. I've mostly done my own research and searched online for answers if I...
Read full review of Avepoint FLY »

Review 1 of 11

MarcGaethofs
ICT manager at Thys Bouwprojecten
The technical support is fairly good. The team has certified and trained engineers. We contact them if we have an...
Read full review of Dell PowerEdge FX »
Anas Kunnathiyil
Senior Information Technology Specialist at Ultimate Motors
The support is fine.
Read full review of PowerEdge C »
A. Ahad Alam
Head Of Systems Group at NCCPL
Dell support is better. Basically, in our region, no physical resources required to prevent such things. We need to...
Read full review of Dell NetWorker »
Evans Chitando
Chief Business Technology Consultant at ITech Associates (Pty) Ltd
The technical support is quite good, especially coming from the speed of the technology and support that we received...
Read full review of Dell SC Series »
Jean Lukas Lloyd
Support Director at Redcomputo Ltda
We've found that technical support is a bit slow to respond. However they ask a lot of questions, and they try to...
Read full review of Dell PowerEdge VRTX »
Anonymous User
Senior Solutions Architect at a healthcare company
They need to make it easier to get to higher levels of support.
Read full review of Dell PowerMax NVMe »
Anonymous User
Pre-Sales and Technical Manager at a tech services company
I haven't dealt with support because I haven't had any problems with the equipment.
Read full review of Dell PowerProtect DD (Data Domain) »
Arnold Domacena
IT Infrastructure Manager at a energy/utilities company
The support for Dell EMC Unity XT is great.
Read full review of Dell Unity XT »
Anonymous User
Senior SAN Engineer
Customer Service: EMC's customer service is excellent. Technical Support: Their technical support is great. They have...
Read full review of VNX [EOL] »
SteveBauer
Senior IT Business Analyst at a pharma/biotech company
In most situations, tech support works really well. If there are technical logs that they can diagnose and actually...
Read full review of Dell Unity XT »
Alfredo Najera
Director of operations and projects at SERTEI Soluciones Informáticas
Their technical support is good. Sometimes, there is a delay in the replacement of the parts, but they are generally...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Professor at a university
I haven't used Dell's technical support much. Usually, when I have a problem, we search online for a solution....
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
IT Director at a manufacturing company
Dell's technical support is pretty good. I'd give them a ten out of ten.
Read full review of Dell PowerEdge Rack Servers »
Herzel Cohen
IT Infrastructure Manager at a real estate/law firm
Support is very good if we need it. If we have any problem with the equipment, the Dell team works with us to fix...
Read full review of Dell PowerEdge Rack Servers »
Md. Imranul Hoque
Customer Service Engineer, System engineer at Computer Services Ltd.
We offer support in Bangladesh and are a service provider. I have contacted technical support for their help. Their...
Read full review of Dell RecoverPoint »
Ramnesh Kumar
System Administrator at Lovely Professional University
Technical support is good. I can log complaints online through the portal and have engineers in line. I can also take...
Read full review of Dell SC Series »
Asher Suhail
Solutions/Systems Engineer
A nine out of 10.
Read full review of VNX [EOL] »
Anonymous User
Senior System Engineer at a computer software company
The support has been great. We haven't needed it much because the servers just work. But when we had issues, I called...
Read full review of Dell PowerEdge Rack Servers »
Shams K
Vmware Administrator at Intertech
My experience with the technical support for this product has been good.
Read full review of VxRail »
Ivanildo Miranda
Systems Engineer at A3 Infotech
We haven't used technical support for assistance. It has been running smoothly for several years now.
Read full review of Dell PowerVault »
Sai Survi
Manager at Hanvi Global Tech
We are satisfied with customer support.
Read full review of Dell Technologies Ruckus »
Carlos Pineda Sánchez
Infrastructure and Helpdesk Leader for Mexico, Chile and Colombia at a consultancy
The technical support team takes time to respond.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Lead Analyst at a financial services firm
The solution’s technical support is excellent.
Read full review of Dell Avamar »
Anonymous User
IT Server Admin at a tech services company
100%. They are very accommodating, and it is easy to contact them.
Read full review of Dell Unity XT »
Anonymous User
Data Center & IT Infrastructure Administrator at a financial services firm
They have been helpful and knowledgeable.
Read full review of Dell Unity XT »
Anonymous User
Senior Consultant Server & Storage
Customer Service: 10 of 10. Technical Support: 10 of 10.
Read full review of Dell PowerProtect DD (Data Domain) »
SunilKumar
Manager at Securetech
We have used Dell technical support. I rate the technical support team a six out of ten.
Read full review of Dell NetWorker »
Anonymous User
Cybersecurity Consultant at a tech services company
I have always found Dell very helpful.
Read full review of Dell ECS »
Anonymous User
IT Manager at a hospitality company
We have had a great experience with customer service and support. I rate them ten out of ten.
Read full review of Dell PowerEdge M »
Anonymous User
Senior Systems Consultant at a tech services company
Technical support for this product is excellent and I would rate them a ten out of ten. When you have questions, you...
Read full review of Dell SC Series »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.