Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 1591 reviews.

Sample Customers

Popular Solutions

Dell Unity XT

25 reviews

Dell PowerEdge Rack Servers

84 reviews

VxRail

28 reviews

Top Industries

No Data Available

Educational Organization

18%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Derrick Brockel
Senior Manager of Operations at a comms service provider
We’re 90% virtualized. NetWorker is backing up all our VMs. Since NetWorker and VMware are Dell products, they...
Read full review of Dell NetWorker »
Steven McClendon
Data Center Server & Storage Administrator at a manufacturing company
I've used Dell SC Series at other companies as a good storage tier for servers for VMware and on HP UX servers as well.
Read full review of Dell SC Series »
Srikanth Purushothaman
DIRECTOR at Vellore Online Systems
We've used both Unity 380 and Unity 480. My experience is very good, and I never had a problem so far. It is running...
Read full review of Dell Unity XT »
Syed Shahid Hasan
Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm
Most replication products focus solely on replicating block data from production to your disaster recovery (DR) site....
Read full review of Dell RecoverPoint »
Hassen Trabelsi
IT Manager at Messer France
We use Dell PowerEdge Rack Servers for application servers, storage servers, or some hypervisor servers.
Read full review of Dell PowerEdge Rack Servers »

Review 1 of 5

Customer Service

No Data Available

CHAAN_BEARD
Snr Systems Engineer at Nutanix
The technical support for Dell PowerEdge T is terrible. Their support does not exist. We do it all ourselves because...
Read full review of Dell PowerEdge T »
Christian Schulte
Leiter IT at Deutsche reihenhaus ag
While Dell's technical support is readily available, navigating it to reach the right specialist can be quite...
Read full review of VxRail »
MirziyodMirsaatov
CEO at Top-IT Solutions Ltd
It's ok because we have our own support and our own distributors for the vendor's part.
Read full review of Dell PowerProtect DD (Data Domain) »
TawfikOUKICHA
Cloud and Data Center Consultant at MUNISYS
While I don't deal with technical support, the feedback from our deployment team is that they are pretty good.
Read full review of Dell Avamar »
SamuelThomas
Consultant at Key Information Technology L.L.C.
The solution provides excellent enterprise support. There is a small delay with the L3 connection, which I hope will...
Read full review of Dell PowerScale (Isilon) »
Vaidyanathan Swaminathan
Co-Founder at Tech RIdge Solutions
Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a...
Read full review of Dell CloudIQ »
Babawale Awojinrin
IT Operations Manager at Healthplus limited
The last company I worked in are Dell partners, so I seek help from them.
Read full review of Dell PowerProtect DP (IDPA) »
Abdul Rehman Abid
Manager Enterprise Solutions at Megaplus
The technical support from the Dell EqualLogic PS series is excellent.
Read full review of Dell EqualLogic PS series »
Tahir Shahid
Chief Consultant and Architect at Tahir Professional Services
With respect to the technical support, there is room for improvement. Because of the model that they are adopting,...
Read full review of Vblock [EOL] »
Anonymous User
Sr. Solutions Architect
Customer Service: Very nice Technical Support: Very experienced support engineers. I rate it very high.
Read full review of Dell RecoverPoint »
Anonymous User
Head of IT Division at a financial services firm
I rate Dell support eight out of 10. While we are generally satisfied with their service, we'd like more connections...
Read full review of Dell PowerEdge Rack Servers »
Mohammad Reza Ghazaei
Network manager at Farabi
I've never dealt with technical support in the past.
Read full review of Dell Unity XT »
ASHISH RAJ
Solution Architect at a comms service provider
The technical support is quite good. It's quite good. But I get help more quickly with VMware support because we have...
Read full review of Dell Vscale Architecture »
Vikas Chauhan
Director at i5 Concepts Private Limited
Their customer support is exceptional. They consistently provide timely and high-quality support, the response time...
Read full review of Dell PowerEdge T »
Anonymous User
Senior Engineering Manager at a media company
The technical support from Dell is satisfactory. There is always room for improvement in terms of response time and...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Data Center Architect at Iron Bow Technologies
Our customers have only had to use technical support for replacing drives and things like that. When they do, they...
Read full review of Dell Unity XT »
Saleh-Khakwani
Senior Technical Consultant at DWP Technologies
The solution's tech support team responds depending on the criticality of the problem. For a very critical issue,...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
System Administrator at a media company
We haven't needed to contact technical support.
Read full review of Dell PowerConnect Switches [EOL] »
Muhammad Sharfuddin
Solution Architect & Technical Team Lead at NDS
I'm very satisfied with the support that Dell provides. As soon you create a support ticket, someone immediately...
Read full review of Dell NetWorker »
OlegIvanov
General Director at miromix unitedMiroMIX United
Technical support is helpful. The Dell rep office in the country has many experienced techs. We also have a lot of...
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
System Administrator at a computer software company
Customer Service: Customer service does respond on time. Technical Support: Technical support is good.
Read full review of VNX [EOL] »
Anonymous User
Owner at a construction company
It is very good.
Read full review of Dell PowerProtect DD (Data Domain) »
Shawn-Kim
Senior Data Manager at Poninfo
The technical support is very good. They are quite helpful.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Technical Consultant at a tech services company
Technical support should be a lot better.
Read full review of Dell NetWorker »
Ashraf Ali
Senior Consultant at global brands
I have contacted them many times. The best thing about their support is that there is single support for software,...
Read full review of VxRail »
Anonymous User
Senior Associate - System Engineer at a financial services firm
Customer Service: I have worked with local EMC partners, I have had a positive experience. Technical Support: I did...
Read full review of Dell NetWorker »
Anonymous User
Senior Manager of IT at a tech vendor
Dell's support works. Here in Israel, Dell works with a third party that handles the contact with the customer. I...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Systems Engineer at a healthcare company
We've had to use very little tech support, but so far it has been fine. Mostly we had some assistance with it during...
Read full review of Dell Unity XT »
Adeel Akhtar
Team Lead IT Infrastructure & Datacenter at a financial services firm
If there are any issues, we just open a ticket and are connected with an engineer who helps us solve the problem.
Read full review of VxRail »
Anonymous User
Manager Cloud Operations at a tech vendor
The technical support is excellent. We have always had great support.
Read full review of Dell PowerMax NVMe »

Review 1 of 30

Technical Support

No Data Available

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