Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 1625 reviews.

Sample Customers

Popular Solutions

Dell Unity XT

21 reviews

Dell PowerEdge Rack Servers

84 reviews

VxRail

29 reviews

Top Industries

No Data Available

Educational Organization

18%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
Paul Croteau
Senior Solution Architect at Rackspace
We are a very large customer of Dell EMC. We have several different deployments or installations. The biggest use...
Read full review of Dell PowerMax NVMe »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »

Review 1 of 5

Customer Service

No Data Available

Isaac Fisher
Chief Financial Officer at STL
We have been satisfied with technical support. They've been helpful and responsive.
Read full review of Dell NetWorker »
Muhammad Alihyder Bhuiyan
Head of IT Operations at NCC Bank PLC
We receive good technical support services from Dell whenever we create a ticket.
Read full review of Dell ECS »
Juan LuisNuñez
Engineering Director at MC Microcomputación
Working with Dell Support is really easy and reliable. In some cases, the response times could improve, but we...
Read full review of Dell RecoverPoint for Virtual Machines »
Gouranga Maiti
Sr. Project Manager -IT at ITC Ltd
Dell's support is nice.
Read full review of Dell XtremIO »
Md. Hamidul Haque Razu
Technical Support Manager at Genex Infosys Ltd.
We are satisfied with the customer support system. They offer a wide range of support models for customers such as...
Read full review of Dell PowerVault »
Gianpaolo-Mazzola
Presales Engineer at Project Informatica srl
The technical support by Dell PowerMax is satisfactory, however, there is room for improvement. Dell could be more...
Read full review of Dell PowerMax NVMe »
Vaidyanathan Swaminathan
Co-Founder at Tech RIdge Solutions
Technical support is somewhere around six or seven on a scale from one to ten. The challenge is that support is not...
Read full review of PowerEdge C »
Ermias Girma
System and Cloud Deployment Engineer at IE Network solutions
Support is good.
Read full review of Dell PowerProtect DD (Data Domain) »
AdityaKumar3
Working Student at HELLA
Dell PowerScale's support is good.
Read full review of Dell PowerScale (Isilon) »
Shawn-Kim
Senior Data Manager at Poninfo
The technical support is very good. They are quite helpful.
Read full review of Dell PowerScale (Isilon) »
Imad Awwad
Group IT Manager at a manufacturing company
I've personally never worked with technical support directly, however, it is my understanding that technical support...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Storage Admin at a healthcare company
Other than upgrades, I have not had to use tech support. When I have had to do upgrades, they have been responsive,...
Read full review of Dell Unity XT »
Anonymous User
Global Virtualization & Cloud Engineer III at a financial services firm
The customer support team for this solution are very good at responding to cases. I would rate them a nine out of ten.
Read full review of VxRail »
Bassam Fageer
Datacenter Administrator at Creative Solutions
Dell's technical support are quite helpful with straightforward issues, though they can be slow. However, they don't...
Read full review of Dell NetWorker »
Anonymous User
Ops Manager at a real estate/law firm
While the solution has reached its end of life many years ago, and we haven't had technical support in years, before,...
Read full review of Dell EqualLogic PS series »
Anonymous User
Senior Storage Engineer
Customer support, when we have needed it, has been OK. We recently had some volume configuration issues related to...
Read full review of Dell XtremIO »
Anonymous User
IT Technical Manager at a insurance company
When we have any issues, we receive professional support. We get the optimal level of engineering support we require.
Read full review of Dell Avamar »
Anonymous User
Quadria Rouen Agency Director at a computer software company
VxRail's technical support is very good.
Read full review of VxRail »
Klodian Maloku
Director of IT at Sigal
I am satisfied with their technical support.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Manager Information Technology at a real estate/law firm
I have not personally worked with the tech support, but the engineers who installed it have worked with EMC's...
Read full review of Dell Unity XT »
Tahir Shahid
Chief Consultant and Architect at Tahir Professional Services
With respect to the technical support, there is room for improvement. Because of the model that they are adopting,...
Read full review of Vblock [EOL] »
Anonymous User
Infrastructure and Operations Manager at a manufacturing company
Their support is good. I would rate them a 10 out of 10.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Data Protection Architect at a consultancy
We have not had to use tech support often, beyond the normal occasional drive, standard part replacement. The support...
Read full review of Dell Unity XT »
Yap Ming Cur
IT Manager at a pharma/biotech company
The Phone Home support is very good. It provides proactive troubleshooting and responds to end-customers like us. We...
Read full review of Dell SC Series »
Nick Goodman
Solutions Architect at a tech services company
Regarding Copilot - which is what they called their support, pre-Dell EMC - people have always had nothing but great...
Read full review of Dell SC Series »
Steffen Seifer
System Engineer at a computer software company
We use Dell support for notebooks, servers, and storage. Overall, I would rate their support an eight out of ten.
Read full review of Dell PowerEdge Rack Servers »
Syed Ali Wajahat
IT Solution Architect at a media company
The technical support for Dell PowerConnect Switches isn't comparable with Cisco, Dell, and other major vendors. Dell...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
IT Manager
On a scale from one to 10, I'd probably give EMC customer support an 11. It's been really good. We do have premium...
Read full review of Dell Unity XT »
Anonymous User
Architect
Dell support is responsive. They dispatch an engineer on-site to help us within their SLA plan. They are very good so...
Read full review of Dell PowerEdge Rack Servers »
Roshith Mele Areekkal
Deputy Secretary at Life Insurance Corporation of India
We don't have on-site support. We rely solely on their offline support. We receive on-site support upon upgradation....
Read full review of DD Boost »

Review 1 of 30

Technical Support

No Data Available

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