Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 1659 reviews.

Sample Customers

Popular Solutions

Dell Unity XT

16 reviews

Dell PowerEdge Rack Servers

93 reviews

VxRail

30 reviews

Top Industries

No Data Available

Educational Organization

18%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »
Paul Croteau
Senior Solution Architect at Rackspace
We are a very large customer of Dell EMC. We have several different deployments or installations. The biggest use...
Read full review of Dell PowerMax NVMe »

Review 1 of 5

Customer Service

No Data Available

Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
The support was good.
Read full review of PowerEdge C »
MinaMagdy1
Senior System Engineer at a tech vendor
Dell has 24/7 support for hardware replacement. In most regions, Dell EMC uses partners to deliver support. The...
Read full review of Dell PowerVault »
Brian Ricci
President at Pinnacle Computer Services, Inc.
My experience with the support team has been straightforward. Your first call with the support team is a lucky draw....
Read full review of Dell PowerEdge M »
ITmanager10038
IT Infrastructure & Data Center Operation Engineer at Ministry of Communications and Information Technology (MCIT), Egypt
The Unity technical support is very good.
Read full review of Dell Unity XT »
Mohamed El-Sherbini
IT Manager at Mada Insurance
I am satisfied with the tool's support team. They know what they are doing.
Read full review of DD Boost »
Anonymous User
Systems Engineer at a tech services company
Technical support is good. Overall we've been satisfied with their service.
Read full review of DD Boost »
Haim Iluz
Data Center Manager at a comms service provider
The technical support can be slow at times.
Read full review of Dell PowerStore »
Anonymous User
Deputy Head of IT Service at a government
I would give technical support a rating of 3/10.
Read full review of Vblock [EOL] »
Anonymous User
Partners
Good and knowledgeable.
Read full review of Dell PowerEdge M »
Paulo Henrique Cruz Da Silva
Arquiteto de infraestrutura at Raizen
Technical support has been very good. We're very satisfied with the level of support they give us.
Read full review of VxRail »
Wa Tar
0 at Osiham
The tool's support is good.
Read full review of Dell ECS »
Robert Lopez-Portillo
Director of Enterprise Infrastructure at a financial services firm
We have really good support for our data center and compute.
Read full review of Dell PowerMax NVMe »
Juan-Buitrago
Senior Financial Executive at a consultancy
The solution's technical support is better than what VMware offers, especially when you want to change to an...
Read full review of Dell APEX »
Anonymous User
Division of Administration at a government
The technical support is good. I had a few minor difficulties understanding some of the advice being offered because...
Read full review of Dell PowerScale (Isilon) »
Abbas Dagher
Regional Key Account Manager at ACT
The technical support is good. It's better than others, but if they are not familiar with the problem, they have to...
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Senior Information Technology Manager at a retailer
The technical support has been very supportive when we have had to call and ask for their assistance, especially...
Read full review of Dell PowerMax NVMe »
Anonymous User
Business Manager at a tech services company
Eight out of 10, when I used to work. However, after Dell acquisition, I have no clue.
Read full review of Dell Avamar »
WalterMHLONGO1
Executive Manager, IT Operations
Technical support of Dell EMC ECS is fine as long as you are paying your licensing for both software and hardware. If...
Read full review of Dell ECS »
Anonymous User
IT Engineer at a financial services firm
The technical support for this solution is ok, but I have seen better. They are not the best. At times they have...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Tech Specialist at a financial services firm
Technical support has superb response times and expertise.
Read full review of VNX [EOL] »
Md. Shohel Rawshan Sarker
Manager at Mutural Trust Bank
Technical support is really good. I needed to do an upgrade. The network engineer gave us the total possibility to...
Read full review of Dell PowerEdge M »
Lubabalo Ntoni
Data Centre Systems Engineer at Dube TradePort
Technical support is good.
Read full review of VxRail »
Anonymous User
Enterprise Architect at a healthcare company
The customer service for this solution is excellent. We received assistance with a four-hour response time. I would...
Read full review of Dell PowerMax NVMe »
Cees Rhebergen
Technical Consultant at KPN IT Solutions - Trusted Services
I have not needed technical support. Until now I don't need technical support.
Read full review of Dell VxBlock System »
Anonymous User
Principal at Austin Tovey Ltd
I haven't used the technical support.
Read full review of VxRail »
Anonymous User
It system engineer at a consultancy
The enterprise support provided by Dell is good, especially the support for servers, which is an area where our...
Read full review of Dell PowerEdge Rack Servers »
Ivanildo Miranda
Systems Engineer at A3 Infotech
We haven't used technical support for assistance. It has been running smoothly for several years now.
Read full review of Dell PowerVault »
Anonymous User
Head of Infrastructure at a cloud solution provider
I would rate them a seven out of ten. I find that when I put in a ticket, they come back and ask me questions that I...
Read full review of Dell PowerEdge Rack Servers »
Vikas Chauhan
Director at i5 Concepts Private Limited
Their customer support is exceptional. They consistently provide timely and high-quality support, the response time...
Read full review of Dell PowerEdge T »
Nicolas Kubik
Director De Red at a comms service provider
Recently, delays with spare parts and the availability of specialists have become problematic. Previously, we had...
Read full review of Dell PowerEdge M »

Review 1 of 30

Technical Support

No Data Available

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