Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 1643 reviews.

Sample Customers

Popular Solutions

Dell Unity XT

21 reviews

Dell PowerEdge Rack Servers

89 reviews

VxRail

29 reviews

Top Industries

No Data Available

Educational Organization

19%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »
Paul Croteau
Senior Solution Architect at Rackspace
We are a very large customer of Dell EMC. We have several different deployments or installations. The biggest use...
Read full review of Dell PowerMax NVMe »

Review 1 of 5

Customer Service

No Data Available

Andreas Eberhard
Head of IT at Wild & Küpfer AG
The technical support is good, and I would give it a nine out of ten.
Read full review of VxRail »
Sanjeevan Sivapaleswararajah
Manager, Network Ict at a energy/utilities company
Technical support has effectively addressed most of the issues. Initially, when running tests, challenges arose,...
Read full review of DD Boost »
Ozgur Fakir
Senior Technology Consultant at GlassHouse
In my company, we handle the technical support on our side. We are an insured company for Dell also. We have about...
Read full review of Dell PowerProtect DD (Data Domain) »
TawfikOUKICHA
Cloud and Data Center Consultant at MUNISYS
While I don't deal with technical support, the feedback from our deployment team is that they are pretty good.
Read full review of Dell Avamar »
Anil Rahulwar
Storage Engineer at Movate
The tech support is good.
Read full review of Dell PowerScale (Isilon) »
SySA43dmin
System Administrator
We have used them, but we need to renew the service.
Read full review of Dell NetWorker »
Anonymous User
Engineer at a tech services company
EMC Support provides a high quality service, however I have encountered very few technical issues with this...
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Senior Account Manager at a tech services company
The customer support is very good.
Read full review of Dell NetWorker »
Anonymous User
Senior IT Analyst at a pharma/biotech company
We called them and put in a service ticket on the power supply issue. We tried a few things and then they sent us...
Read full review of Dell Unity XT »
Anonymous User
VDI SysAdmin/Engineer at a educational organization
I haven't had a need to call tech support. One of my coworkers has, and it seemed to go well. I was not the one who...
Read full review of VxRail »
HansThilen
System technician at Lidingö stad
When I need it, Dell provides good support. I'm satisfied with their support.
Read full review of Dell EqualLogic PS series »
Mohamed Abdel Salam
Senior Sells at Enterprise Sigma Technology
I have not experienced any disadvantages when it comes to customer service. The after-sales support is remarkable....
Read full review of Dell PowerEdge VRTX »
Anonymous User
IT Technical Manager at a insurance company
When we have any issues, we receive professional support. We get the optimal level of engineering support we require.
Read full review of Dell Avamar »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
We have only needed to utilize support services once or twice. We have not encountered any major issues....
Read full review of VxRail »
Anonymous User
Senior Solutions Architect at a healthcare company
They need to make it easier to get to higher levels of support.
Read full review of Dell PowerMax NVMe »
VPtech67
Vice President - Head of Technology at a financial services firm
We have an agreement. It's a critical mission service where the SLA says they have to recover the service within four...
Read full review of Dell PowerFlex »
Anonymous User
Network Administrator at a government
Technical support is much better now. They are responsive, and it is easy to get to the right person. They will blow...
Read full review of Dell Unity XT »
Anonymous User
Senior Manager of IT at a tech vendor
Dell's support works. Here in Israel, Dell works with a third party that handles the contact with the customer. I...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Project Manager at a financial services firm
My colleague did a firmware upgrade recently and that went well. I would say that was a good experience with tech...
Read full review of Dell Unity XT »
David Hammink
System Administrator at Reuter GmbH
Whenever a disk had a problem, EMC was right on top of it. In some instances, they called me before I even knew what...
Read full review of CLARiiON CX4 series [EOL] »
OlegIvanov
General Director at miromix unitedMiroMIX United
Dell's technical support had some challenges about two to three months ago. There were difficulties with using our...
Read full review of Dell PowerProtect DP (IDPA) »
JAEJUNG KIM
Managing Director at Insunginfo
The customer support is very fast and reliable.
Read full review of Dell SC Series »
Anonymous User
Network Admin at a university
So far, the technical support has been pretty good. We actually worked with a third-party who worked with Dell on the...
Read full review of VxRail »
Anonymous User
Deputy CIO at a insurance company
Dell EMC technical support is very good. I would rate them a 10 out of 10. They take you by the hand and walk you...
Read full review of Dell Unity XT »
Anonymous User
Sales Engineer at a tech services company
The support is still going through its growing pains right now, with the merger of the two organizations.
Read full review of Dell Unity XT »
Anonymous User
Senior Datacenter Consultant at a computer software company
It's been working fine and therefore we haven't used technical support that much. We use it when we expand the system...
Read full review of Dell ECS »
Ade Chandra
Presales Engineer at Adhilima Cipta
I am satisfied with the technical support for the solution. I rate the technical support an eight out of ten.
Read full review of Dell PowerFlex »
Nissim Bitto
Presale at a comms service provider
The customers like and appreciate Dell's technical support.
Read full review of Dell PowerStore »
Michel Taung
System Engineer for Business Solution Department at PT. Mastersystem Infotama
We've used technical support quite a bit and have always been satisfied with the level of support that they've...
Read full review of Dell Avamar »
Anonymous User
Head of Backup at a financial services firm
I would assess their support very positively. I have been working with them for several years, and I am very happy...
Read full review of Dell PowerEdge Rack Servers »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.