Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 1572 reviews.

Sample Customers

Popular Solutions

Dell Unity XT

24 reviews

Dell PowerEdge Rack Servers

86 reviews

VxRail

27 reviews

Top Industries

No Data Available

Educational Organization

18%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Derrick Brockel
Senior Manager of Operations at a comms service provider
We’re 90% virtualized. NetWorker is backing up all our VMs. Since NetWorker and VMware are Dell products, they...
Read full review of Dell NetWorker »
Steven McClendon
Data Center Server & Storage Administrator at a manufacturing company
I've used Dell SC Series at other companies as a good storage tier for servers for VMware and on HP UX servers as well.
Read full review of Dell SC Series »
Srikanth Purushothaman
DIRECTOR at Vellore Online Systems
We've used both Unity 380 and Unity 480. My experience is very good, and I never had a problem so far. It is running...
Read full review of Dell Unity XT »
Syed Shahid Hasan
Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm
Most replication products focus solely on replicating block data from production to your disaster recovery (DR) site....
Read full review of Dell RecoverPoint »
Hassen Trabelsi
IT Manager at Messer France
We use Dell PowerEdge Rack Servers for application servers, storage servers, or some hypervisor servers.
Read full review of Dell PowerEdge Rack Servers »

Review 1 of 5

Customer Service

No Data Available

Scott Yoshimura
Lead Technical Product Manager at United Services Automobile Association
I would rate support for this solution a three out of ten. Considering how much we use PowerFlex Manager, it can only...
Read full review of Dell PowerFlex »
Ermias Girma
System and Cloud Deployment Engineer at IE Network solutions
I have had a very positive experience with Dell's technical support. The support team is responsible, provides...
Read full review of Dell Data Protection Advisor »
Mohamed-Mousa
IT manager at CNE
Their support is excellent, but here I'm referring to all our Dell products, because I haven't had to contact them...
Read full review of Dell PowerEdge Rack Servers »
Peter Dannefalk
Recovery Specialist at Conapto
I rate Dell support nine out of 10. We have not needed much support from Dell since the solution has been working well.
Read full review of Dell PowerStore »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
The response time needs to be improved. Recently when an issue arises, if you are level two or level three, it will...
Read full review of Dell Storage Resource Manager »
DanielArregui
Technological Infrastructure Project Engineer at Sinetcom SA
The customer service and support is good, but at times I have wanted more involvement from the people that are giving...
Read full review of Dell NetWorker »
Mike Bellemans
Project manager at Sopraco NV
I haven't contacted the tool's support yet.
Read full review of Dell PowerEdge M »
Evans Chitando
Chief Business Technology Consultant at ITech Associates (Pty) Ltd
The technical support is quite good, especially coming from the speed of the technology and support that we received...
Read full review of Dell SC Series »
MinaMagdy1
Senior System Engineer at a computer software company
Dell has 24/7 support for hardware replacement. In most regions, Dell EMC uses partners to deliver support. The...
Read full review of Dell PowerVault »
Robert Heij
jSenior system engineer at H&R Buisness IT Solutions
The solution's technical support is satisfactory. I rate the technical support a nine out of ten.
Read full review of Dell PowerConnect Switches [EOL] »
OlegIremashvili
Senior System Engineer at UGT
We haven't had any issues in which we needed to contact their technical support.
Read full review of CloudArray [EOL] »
Jody Harrison
Director at a university
The solution’s technical support is pretty good. Sometimes, you have to go back and forth with the technical support...
Read full review of Dell PowerStore »
HansThilen
System technician at Lidingö stad
When I need it, Dell provides good support. I'm satisfied with their support.
Read full review of Dell EqualLogic PS series »
Rajsudheer-Dangeti
Sr Private Cloud Engineer at a pharma/biotech company
Technical support is critical for us. Once you contact support, there may be a follow-on of vendors that will pitch...
Read full review of Vblock [EOL] »
Lei Wang
Manager of Storage Engineering at a financial services firm
The technical support is good.
Read full review of Dell PowerMax NVMe »
Anonymous User
System Engineer at a computer software company
Dell support is great, with us, at least. We have direct contact with Dell, so whenever we have a question, they are...
Read full review of Dell PowerEdge Rack Servers »
Carlos Pineda Sánchez
Infrastructure and Helpdesk Leader for Mexico, Chile and Colombia at a consultancy
The technical support team takes time to respond.
Read full review of Dell PowerProtect DD (Data Domain) »
Matthieu Enders
Ingénieur système at a media company
Their support is very good. I would rate them an eight out of ten. They can be more reactive when sending parts. The...
Read full review of Dell PowerEdge Rack Servers »
MuathAlhwetat
SAN and UNIX Administrator at a comms service provider
Technical support for this solution was great. They are very quick to respond.
Read full review of Dell Avamar »
Shahab Vahdatian
Technical Specialist at Pouyan Pardazesh Tehran Co
Our company handles software issues but uses technical support for hardware replacements. Due to sanctions in Iran, I...
Read full review of Dell Unity XT »
Anonymous User
Solution architect at a tech services company
From my perspective as a vendor, the technical support has been fine.
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Technical Team Lead at a tech services company
We have not called support for three years. The technical documentation is good, so I would give it a rating of 9/10....
Read full review of Dell RecoverPoint »
Anonymous User
Director of Computing, Biostatistics at a healthcare company
The technical support for the solution was really good. Dell offers support as a service while selling a product, so...
Read full review of Dell EqualLogic PS series »
Sebastian Banica
CEO at Kontron Services Romania
The Dell customer support is responsive.
Read full review of Dell PowerStore »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
As a very big company and as a partner, we have a particular kind of access to support. We have a dedicated global...
Read full review of Dell PowerStore »
Kalle Pihelgas
Infrastructure Engineer at a financial services firm
I haven't had much contact with Dell customer support, but I would rate their professional support probably an eight.
Read full review of Dell PowerEdge Rack Servers »
Ahmed-AZZAM
Pre-Sales Manager at ACS
Technical support is pretty good. We are pleased with their level of support.
Read full review of Dell Avamar »
Anonymous User
Director of Information & Technology Services at a non-profit
The technical support is very good, DELL is known for their great support.
Read full review of VxRail »
Anonymous User
Head of Professional Solutions at a tech services company
Dell support is fine. It's on an expert level. They are well aware of all the technical to-do's with the product....
Read full review of VxRail »
Anonymous User
Senior Systems Engineer - Storage Resource Management at a tech services company
The technical support is very good.
Read full review of Dell VPLEX »

Review 1 of 30

Technical Support

No Data Available

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