Compare BeyondTrust vs HashiCorp

BeyondTrust

Based on 118 reviews.

HashiCorp

Based on 71 reviews.

Latest Research

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

March 2025

HashiCorp Vault vs. BeyondTrust Password Safe

Updated: March 2025

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

March 2025

BeyondTrust Password Safe vs. HashiCorp Vault

Updated: March 2025

Overview

BeyondTrust is an American company that develops, markets, and supports a family of privilege identity management and vulnerability management products for UNIX, Linux, Windows and Mac OS operating systems. BeyondTrust was originally founded in 2006 and provided Least Privilege Management software for the Microsoft Windows OS, before UNIX vendor Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.

Information Not Available

Sample Customers

BeyondTrust Endpoint Privilege Management

Aera Energy LLC, Care New England, James Madison University

BeyondTrust Privileged Remote Access

Horizon Beverage, Air Liquide, Gateway Bank of Florida

BeyondTrust Password Safe

Aera Energy LLC, Care New England, James Madison University

BeyondTrust DevOps Secrets Safe

Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite

BeyondTrust Remote Support

InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Popular Solutions

BeyondTrust Remote Support

3 reviews

BeyondTrust Endpoint Privilege Management

10 reviews

BeyondTrust Password Safe

11 reviews

HashiCorp Terraform

22 reviews

HashiCorp Vault

10 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

Top Industries

Computer Software Company

17%

Financial Services Firm

15%

Manufacturing Company

Government

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gary Jolley
PAM Architect at GCA
It is used primarily to adhere to SOC compliance and to provide what we call user/administrator segregation. We are...
Read full review of BeyondTrust Password Safe »
Hahn Rolf
CEO at MICRODYN AG
Normally, my customers use the solution with their internal service desk to support their employees, whether at their...
Read full review of BeyondTrust Remote Support »
Hahn Rolf
CEO at MICRODYN AG
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve...
Read full review of BeyondTrust Privileged Remote Access »
Prashant Uppuluri
Solution Architect at FVC
I have experience with BeyondTrust as a solution where I have deployed PasswordSafe, VRA, and other products in the...
Read full review of BeyondTrust Endpoint Privilege Management »
CyberSecurity33
Cyber Security Engineer at a recruiting/HR firm

Read full review of Leiberman RED Identity Management [EOL] »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
My primary use case for HashiCorp Vault is secret management. I keep my secrets away from the cluster in Vault, which...
Read full review of HashiCorp Vault »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Chella Chalapathi
Senior Technical Program Manager at Infosys
The support team who are interfacing with us, are excellent. They are on time for any response, but probably what I...
Read full review of BeyondTrust Remote Support »
Ali Hatamleh
Information Technology Operations Manager at Security management technology group
The technical support is very cooperative. Although I haven't faced any critical situations, the tickets for minor...
Read full review of BeyondTrust Password Safe »
Chase Cole
Sr. Systems Administrator at Rayburn Country Electric Cooperative, Inc.
The technical support has been okay. There have not been too many inquiries. I have asked questions from a developer...
Read full review of BeyondTrust Privileged Remote Access »
Lance Jones
Information Technology Operations Manager at a educational organization
I have used their support. Every time I've used it, they have been very useful and beneficial. It has not been one of...
Read full review of BeyondTrust Privileged Remote Access »
Charles Newman
Architect at a tech services company
Customer service and support are great!
Read full review of BeyondTrust Password Safe »
Muhammad Baber
System Administrator at Alghanim Industries
The technical support is very supportive. The support persons help us every time we ask them for help.
Read full review of BeyondTrust Endpoint Privilege Management »
Akash Jogbond
Team Lead at Foresight Software Solutions
I've used technical support in the past. The product was initially developed by Avecto. Then BeyondTrust purchased...
Read full review of BeyondTrust Endpoint Privilege Management »
Prashant Uppuluri
Solution Architect at FVC
When providing a license for BeyondTrust, a certain subscription support function is provided to end users based on...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Tech Support Manager at a retailer
Customer Service: 10++++ Technical Support: 10++++++
Read full review of BeyondTrust Remote Support »
Anonymous User
IAM Senior Solutions Architect at a tech services company
I used to work there. I know this stuff by heart, so I don't need to call them.
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Information Security & PreSales Officer at a tech services company
Until now, there hasn’t been local direct support in Australia, so any support has to be raised via email and there...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Application Specialist, Application Operation Digital Advisory & Application Services at a tech services company
I would rate the technical support as a nine out of 10. They are polite, quick, and good with follow-ups.
Read full review of BeyondTrust Remote Support »
Juma Alshehhi
System Administrator at MOI
The solution's technical support is good.
Read full review of BeyondTrust Endpoint Privilege Management »
StarTseng
Senior Technical Consultant at a tech services company
My support has come from the sales engineering team, not the support team, and I would rate the support at nine out...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Identity Management Consultant at a tech services company
Technical support is 7/10. They are generally good but in my experience slow to respond on product issues.
Read full review of Leiberman RED Identity Management [EOL] »
Anonymous User
Unit Manager | Management Systems and Automation at a tech services company
My company has contacted the solution's technical support. I rate the technical support an eight out of ten.
Read full review of BeyondTrust Remote Support »
Brenda Baloyi
Network Engineer at Wire Speed Systems`
Whenever we log a support ticket, the support persons respond very promptly. They are very quick.
Read full review of BeyondTrust Password Safe »
Anonymous User
AD System Administrator at a government
The technical support is through our vendor.
Read full review of BeyondTrust Password Safe »
Chris Derjany
Security Solutions Architect at a tech services company
I never had a problem for which I needed their technical support. The product is simple and easy to use. Our team is...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Cybersecurity Architect at a tech vendor
This product is backed up by excellent, very knowledgeable support.
Read full review of BeyondTrust Privileged Remote Access »
Owen Nunez
Security Engineer at Protego Trust Bank
We were down early Friday, and we tried to get a team to help us. It took a whole weekend. They need to be better at...
Read full review of BeyondTrust Password Safe »
Anonymous User
ICT Technology & Release Manager at a healthcare company
Technical support is always good when engaged. We do not need to contact often. We mainly engage to answer questions...
Read full review of BeyondTrust Remote Support »
Anonymous User
General Manager at a tech services company
The support for the solution is not very good, they could improve by being quicker.
Read full review of BeyondTrust DevOps Secrets Safe »
Anonymous User
Manager at a consultancy
The support that we have from BeyondTrust is good.
Read full review of BeyondTrust Password Safe »
Anonymous User
Presales manager at a security firm
Based on the feedback from my colleagues who have never complained about the technical support, I would say that the...
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Director CTO Office at a tech services company
I don't deal with technical support but I haven't heard any complaints. I think they're okay.
Read full review of BeyondTrust Remote Support »
PHILIP OLANIYAN
Relationship Manager at Snapnet Ltd
The technical support is very good.
Read full review of BeyondTrust Password Safe »
Clement
Security Analyst at Secland
The technical support is good. Their knowledge base is well-documented. I would rate the support as nine out of 10.
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Systems Administrator at CityServiceValcon
Support is very responsive and great to work with. It is not common to need support very often. The product does not...
Read full review of BeyondTrust Remote Support »
Prithivi R.
Lead consultant at Aujas cybersecurity
I rate BeyondTrust support an eight out of ten. We are still in the initial stage, so we are building servers and...
Read full review of BeyondTrust Privileged Remote Access »

Review 1 of 30

Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »

Review 1 of 30

Technical Support

No Data Available

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