Compare BeyondTrust vs HashiCorp

BeyondTrust is an American company that develops, markets, and supports a family of privilege identity management and vulnerability management products for UNIX, Linux, Windows and Mac OS operating systems. BeyondTrust was originally founded in 2006 and provided Least Privilege Management software for the Microsoft Windows OS, before UNIX vendor Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.

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Sample Customers

BeyondTrust Password Safe

Aera Energy LLC, Care New England, James Madison University

BeyondTrust DevOps Secrets Safe

Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Popular Solutions

BeyondTrust Remote Support

3 reviews

BeyondTrust Endpoint Privilege Management

10 reviews

BeyondTrust Password Safe

11 reviews

HashiCorp Terraform

25 reviews

HashiCorp Vault

10 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

Government

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gary Jolley
PAM Architect at GCA
It is used primarily to adhere to SOC compliance and to provide what we call user/administrator segregation. We are...
Read full review of BeyondTrust Password Safe »
Hahn Rolf
CEO at MICRODYN AG
Normally, my customers use the solution with their internal service desk to support their employees, whether at their...
Read full review of BeyondTrust Remote Support »
Hahn Rolf
CEO at MICRODYN AG
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve...
Read full review of BeyondTrust Privileged Remote Access »
Prashant Uppuluri
Solution Architect at FVC
I have experience with BeyondTrust as a solution where I have deployed PasswordSafe, VRA, and other products in the...
Read full review of BeyondTrust Endpoint Privilege Management »
CyberSecurity33
Cyber Security Engineer at a recruiting/HR firm

Read full review of Leiberman RED Identity Management [EOL] »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
My primary use case for HashiCorp Vault is secret management. I keep my secrets away from the cluster in Vault, which...
Read full review of HashiCorp Vault »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Himanshu-Pandey
Senior Manager at Accenture
The customer service is excellent. They are responsive to severity issues immediately, however, coordination could...
Read full review of BeyondTrust Remote Support »
Ali Zeeshan Hasnain
Associate Security Engineer at a security firm
I've dealt with technical support in the past, and they are quite good. When I had a critical case, they were...
Read full review of BeyondTrust Password Safe »
Gary Jolley
PAM Architect at GCA
I used their email support, which is very good.
Read full review of BeyondTrust Endpoint Privilege Management »
Marlin B Pohlman
Consultant at Visdom
So far, the technical support has been good. We haven't had problems with the support and we haven't needed it much.
Read full review of BeyondTrust Endpoint Privilege Management »
SteveJenovai
Sr Technical Product Manager (Sr. Consultant at Computronix) at Computronix
Technical support is pretty solid. There's probably a little bit of room for improvement, however, we can get help...
Read full review of BeyondTrust Privileged Remote Access »
Muhammad Baber
System Administrator at Alghanim Industries
The technical support is very supportive. The support persons help us every time we ask them for help.
Read full review of BeyondTrust Endpoint Privilege Management »
Sorin Hrincu
PAM SecOps Team Manager at a tech vendor
We have regularly scheduled calls with a technical account representative every two weeks, and we are in constant...
Read full review of BeyondTrust Privileged Remote Access »
Adhiseshan Gunasekaran
Technical Lead at a financial services firm
I would rate technical support as nine out of ten. Technical support is really good. If we need help, we contact...
Read full review of BeyondTrust Password Safe »
Anonymous User
Identity and Governance Access Lead
Customer Service: Very good. Technical Support: Very good
Read full review of BeyondTrust Endpoint Privilege Management »
Kevin Baldwin
PC Technician at Cape Fear Community College
We rarely need support for anything, but when we do, they are on it and always helpful.
Read full review of BeyondTrust Remote Support »
Anonymous User
Information Security & PreSales Officer at a tech services company
Until now, there hasn’t been local direct support in Australia, so any support has to be raised via email and there...
Read full review of BeyondTrust Endpoint Privilege Management »
D4T
Director Information Security at Coho Data
Support has been very very good.
Read full review of BeyondTrust Password Safe »
Anonymous User
Systems Administrator at CityServiceValcon
Support is very responsive and great to work with. It is not common to need support very often. The product does not...
Read full review of BeyondTrust Remote Support »
Anonymous User
IT Support Specialist at Graham Partners
We have had to reach out only one time to Bomgar customer service. It had a pleasant, speedy resolution.
Read full review of BeyondTrust Remote Support »
Anonymous User
Identity Management Consultant at a tech services company
Technical support is 7/10. They are generally good but in my experience slow to respond on product issues.
Read full review of Leiberman RED Identity Management [EOL] »
Anonymous User
IT Specialist at a comms service provider
I would like to differentiate the implementation team and the technical support as they are two separate entities....
Read full review of BeyondTrust Privileged Remote Access »
Clement
Security Analyst at Secland
The technical support is good. Their knowledge base is well-documented. I would rate the support as nine out of 10.
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
ICT Technology & Release Manager at a healthcare company
Technical support is always good when engaged. We do not need to contact often. We mainly engage to answer questions...
Read full review of BeyondTrust Remote Support »
Anonymous User
Enterprise Service Desk Systems Manager at a manufacturing company
The only time we had to work with them was for the initial setup. Their professional support helped us out with that....
Read full review of BeyondTrust Remote Support »
Anonymous User
Head of Communications at Stadt Winterthur
We deal with a person from the vendor to handle our maintenance, and we never have to contact technical support...
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Teaching Assistant at a university
I am totally satisfied with the product's tech support.
Read full review of BeyondTrust Password Safe »
Anonymous User
Windows Enterprise Engineer at a comms service provider
I haven't really dealt with technical support. I recall the team having to reach out during implementation and, as I...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Information Security Manager at a financial services firm
With the exception of Macs, technical support is very helpful.
Read full review of Leiberman RED Identity Management [EOL] »
Anonymous User
Presales manager at a security firm
Based on the feedback from my colleagues who have never complained about the technical support, I would say that the...
Read full review of BeyondTrust Privileged Remote Access »
Faraz Abbasi
Security Engineer at Dig8Labs
The response time and the responsiveness, the level of support that they provide, is tremendous. I have worked on the...
Read full review of BeyondTrust Endpoint Privilege Management »
CyberSecurity33
Cyber Security Engineer at a recruiting/HR firm
Customer Service: I would give a 9/10. Whenever I have had any questions or issues with licenses or renewals, the...
Read full review of Leiberman RED Identity Management [EOL] »
Anonymous User
Online Banking Product Development and Testing Manager at a financial services firm
Customer Service: 10 out of 10. They have great participation, knowledge, ownership and communication. Technical...
Read full review of BeyondTrust Remote Support »
Anonymous User
Configuration Specialist at a pharma/biotech company
I would say it's better than most.
Read full review of BeyondTrust Remote Support »
Anonymous User
Desktop Support Specialist at a educational organization
Their technical support is top notch, although we have only used them a little. This product just works. I wish we...
Read full review of BeyondTrust Remote Support »
Hiren Mistry
Cybersecurity Architect
I didn't like it at all, but that was about two years ago. I'm not on the site anymore. I was the architect, and...
Read full review of BeyondTrust Password Safe »

Review 1 of 30

Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »

Review 1 of 30

Technical Support

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