Compare BeyondTrust vs HashiCorp

BeyondTrust is an American company that develops, markets, and supports a family of privilege identity management and vulnerability management products for UNIX, Linux, Windows and Mac OS operating systems. BeyondTrust was originally founded in 2006 and provided Least Privilege Management software for the Microsoft Windows OS, before UNIX vendor Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.

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Sample Customers

BeyondTrust Password Safe

Aera Energy LLC, Care New England, James Madison University

BeyondTrust DevOps Secrets Safe

Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Popular Solutions

BeyondTrust Remote Support

1 reviews

BeyondTrust Endpoint Privilege Management

9 reviews

BeyondTrust Password Safe

11 reviews

HashiCorp Terraform

30 reviews

HashiCorp Vault

9 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

Government

Financial Services Firm

19%

Computer Software Company

15%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Marlin B Pohlman
Consultant at Visdom
We deploy it for customers as part of ISO 27001, 27701, and HITRUST. We do managed QMS. We go into a customer that is...
Read full review of BeyondTrust Endpoint Privilege Management »
Sean Rall
Lead Developer at a computer software company
It is remote support for our customers. We use it to connect to our clients. We have a lot of external customers who...
Read full review of BeyondTrust Privileged Remote Access »
Vinay Dabas
Senior Sales Engineer at ForgeRock
We use Password Safe to protect privileged identities and privileged access. The difference between any PAM and IM is...
Read full review of BeyondTrust Password Safe »
Justin Glasscock
Privilege Access Management Consultant at Integral Partners LLC
Remote Support allows the help desk and IT administrative personnel to connect to users' computers as well as kiosks,...
Read full review of BeyondTrust Remote Support »
Anonymous User
Software Consultant at a financial services firm
We are using BeyondTrust DevOps Secrets Safe for all the security, such as logins, minimum privileges, Safe, and VPN.
Read full review of BeyondTrust DevOps Secrets Safe »

Review 1 of 5

Marek Kubovic
Cloud and DevOps Architect at a tech services company
Our company uses the solution to deploy resources and infrastructure in Azure Cloud via the Azure DevOps pipelines....
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The solution's typical use case is machine-to-machine communication, particularly in environments where development...
Read full review of HashiCorp Vault »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Akash Jogbond
Team Lead at Foresight Software Solutions
I've used technical support in the past. The product was initially developed by Avecto. Then BeyondTrust purchased...
Read full review of BeyondTrust Endpoint Privilege Management »
Hahn Rolf
CEO at MICRODYN AG
Customer support used to be faster with chat options available. However, support now requires opening a ServiceNow...
Read full review of BeyondTrust Privileged Remote Access »
Muhammad Baber
System Administrator at Alghanim Industries
The technical support is very supportive. The support persons help us every time we ask them for help.
Read full review of BeyondTrust Endpoint Privilege Management »
Charles Newman
Architect at a tech services company
Customer service and support are great!
Read full review of BeyondTrust Password Safe »
Ben Masuku
Business Development Specialist at Wire Speed Systems`
Their support team is very responsive. They have experienced engineers and we have direct contact with them if we...
Read full review of BeyondTrust Remote Support »
Kazi Ibrahim Khalil
Senior Executive (Cyber Security) at SSL
Our company will be contacting the product's technical support soon.
Read full review of BeyondTrust Privileged Remote Access »
Lance Jones
Information Technology Operations Manager at a educational organization
I have used their support. Every time I've used it, they have been very useful and beneficial. It has not been one of...
Read full review of BeyondTrust Privileged Remote Access »
Chella Chalapathi
Senior Technical Program Manager at Infosys
The support team who are interfacing with us, are excellent. They are on time for any response, but probably what I...
Read full review of BeyondTrust Remote Support »
Marlin B Pohlman
Consultant at Visdom
So far, the technical support has been good. We haven't had problems with the support and we haven't needed it much.
Read full review of BeyondTrust Endpoint Privilege Management »
Gary Jolley
PAM Architect at GCA
The technical support and customer services are phenomenal. There were instances when we experienced outages during...
Read full review of BeyondTrust Password Safe »
Anonymous User
It Manager
Their customer support is very good. They are quick, knowledgeable, and helpful.
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
CTO Subject Matter Expert at a media company
We have not contacted technical support after the implementation was complete.
Read full review of BeyondTrust Remote Support »
Anonymous User
Identity and Governance Access Lead
Customer Service: Very good. Technical Support: Very good
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
PAM Architect at a comms service provider
The technical support is phenomenal. They were available even for middle-of-the-night outages during scheduled updates.
Read full review of BeyondTrust Password Safe »
MARK BRANDON
Sr VP fo Business Operations at Networking Technologies and Support, Inc.
I don't know of any interaction with technical support. I've never reached out to them in the past.
Read full review of BeyondTrust Remote Support »
Anonymous User
Teaching Assistant at a university
I am totally satisfied with the product's tech support.
Read full review of BeyondTrust Password Safe »
Star Tseng
Senior Technical Consultant at a tech services company
I would rate their technical support as a nine out of 10. I have a technical support contact in Singapore.
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Senior Professional at a tech company
Customer Service: Highly professional level. Technical Support: They provide high quality and timely support.
Read full review of BeyondTrust Remote Support »
Anonymous User
Senior Solutions Engineer at a tech services company
I would give technical support a rating of 10/10. They are 100% U.S. based in Austin Texas. Their guys are top notch.
Read full review of Leiberman RED Identity Management [EOL] »
Anonymous User
IAM Senior Solutions Architect at a tech services company
I used to work there. I know this stuff by heart, so I don't need to call them.
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Tech Support Manager at a retailer
Customer Service: 10++++ Technical Support: 10++++++
Read full review of BeyondTrust Remote Support »
Anonymous User
Information Security & PreSales Officer at a tech services company
Until now, there hasn’t been local direct support in Australia, so any support has to be raised via email and there...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Sr. Manager Cyber Security at a manufacturing company
Their support line is good. They're familiar with the product, and they have expertise with the product. So far, any...
Read full review of BeyondTrust Endpoint Privilege Management »
Prithivi R.
Lead consultant at Aujas cybersecurity
I rate BeyondTrust support an eight out of ten. We are still in the initial stage, so we are building servers and...
Read full review of BeyondTrust Privileged Remote Access »
Milos Tolpa
IT Engineer at FormatPC
The technical support is okay, although, for this region, it is a little bit tougher. They are expanding the market...
Read full review of BeyondTrust Remote Support »
Nestor Mauricio PenaTorres
Project Manager at a financial services firm
We had local support and nothing more.
Read full review of BeyondTrust Remote Support »
Anonymous User
Online Banking Product Development and Testing Manager at a financial services firm
Customer Service: 10 out of 10. They have great participation, knowledge, ownership and communication. Technical...
Read full review of BeyondTrust Remote Support »
StarTseng
Senior Technical Consultant at a tech services company
My support has come from the sales engineering team, not the support team, and I would rate the support at nine out...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
IT Specialist at a comms service provider
I would like to differentiate the implementation team and the technical support as they are two separate entities....
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
ICT Technology & Release Manager at a healthcare company
Technical support is always good when engaged. We do not need to contact often. We mainly engage to answer questions...
Read full review of BeyondTrust Remote Support »

Review 1 of 30

Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »

Review 1 of 30

Technical Support

No Data Available

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