Compare Canonical vs Platform9

Canonical

Based on 140 reviews.

Platform9

Sample Customers

Ubuntu Linux

Samsung, eBay, AT&T, Walmart, Cisco, Time Warner Cable, Bloomberg, Best Buy, Dell, Intel, Microsoft, Ericsson, Orange, Wells Fargo

Platform9 Managed OpenStack

Mutuelle des Motards, IDenTV, PubMatic, The Richards Group

Popular Solutions

Ubuntu Linux

27 reviews

Anbox Cloud

1 reviews

Canonical Bazaar

0 reviews

Top Industries

Computer Software Company

13%

University

Manufacturing Company

Educational Organization

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Bahattin Yetismis
CTO at BE1 consultancy
We use the solution as a backend production server. We run our Docker containers on Ubuntu. We mainly use it for...
Read full review of Ubuntu Linux »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

No Data Available

Customer Service

Mohanakrishnan Gopalakrishnan
Partner at Yushu
There is a lot of support available on the internet. Getting solutions is not difficult. People tend to use Google to...
Read full review of Ubuntu Linux »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We have an excellent experience with support from Canonical. They provide great support, and our experience with the...
Read full review of Anbox Cloud »
Viktor Dolyna
DevOps Engineer at Integrity
We don't need the support. We can easily find answers on the internet.
Read full review of Ubuntu Linux »
SAMUELMWANGI
Director at Calidad Systems Limited
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
Anonymous User
Human Resources Manager at a outsourcing company
We have support, but only use it on rare occasions. They respond well to customer care. When we raise a ticket with...
Read full review of Ubuntu Linux »
Mac Wang
Project Manager at Realnux
I don't know of any free technical support that is available. We get support from the knowledge base or from the...
Read full review of Ubuntu Linux »
Anonymous User
Lead Linux Administrator at a financial services firm
Ubuntu has a lot of resources, either online or books, and there's a huge community that helps users to get through...
Read full review of Ubuntu Linux »
Anonymous User
Head, Information Systems and Technology at a tech services company
Because the version we are running is the community version, we are on our own. We rely on information available in...
Read full review of Ubuntu Linux »
Anonymous User
Head of Security at a computer software company
The solution is open source and has no technical support.
Read full review of Ubuntu Linux »
Anonymous User
IT Infra Head at a consumer goods company
We have not had to contact Linux Support.
Read full review of Ubuntu Linux »
Anonymous User
Founder and CEO at a tech services company
I didn´t have to ask for technical support. Their documentation solved my problems.
Read full review of Ubuntu Linux »
Buddy Parker
Founder at Element Flux
I haven't used technical support at all. I have always used stack overflow.
Read full review of Ubuntu Linux »
Mariusz Czarnecki
CEO at SoniqSoft JRMM sp. z o.o. s.k.
I have never used their support. I am technical support.
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »
Bernard Bassil
System Manager at a educational organization
We don't use any external support. The documentation is very useful with any kind of issues and we easily find a...
Read full review of Ubuntu Linux »
Florent ADODO
IT Assistant at Hotel 2 Fevrier
The technical support has been very responsive. Additionally, they have forums and chats as alternatives.
Read full review of Ubuntu Linux »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
I deployed the product myself.
Read full review of Ubuntu Linux »
Anonymous User
NOC Manager at a comms service provider
I have never had occasion to contact technical support.
Read full review of Ubuntu Linux »
Hoveran Gao
Director of Linux Platform Software Institute at a consumer goods company
The technical support is okay. We do not have to get in touch with them often but when you need them the support is...
Read full review of Ubuntu Linux »
Valon Balidemaj
Information Technology System Administrator at a outsourcing company
Canonical does not provide us with technical support for the solution.
Read full review of Ubuntu Linux »
Anonymous User
Senior System Administrator at a financial services firm
We don't pay for technical support so we can't use it in Turkey.
Read full review of Ubuntu Linux »
Sergio Ferreira
Executive Director at Dynamic Tomorrow
I've never had to use their technical support, so that just shows how good the product is.
Read full review of Ubuntu Linux »
Anonymous User
Senior Engineer - Cloud and datacenter at a media company
I have not used Ubuntu technical support directly. I've mostly used the community and documents available.
Read full review of Ubuntu Linux »
Anonymous User
IT Administrator at a tech services company
I've never used technical support. I use askubuntu.com which is free and it is great!
Read full review of Ubuntu Linux »
Anonymous User
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at Koleksiyon
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »
Anonymous User
Director, CTO, Co-Founder at a tech services company
We have not required canonical support. There is a good online community for support issues which may arise and, as...
Read full review of Ubuntu Linux »
Anonymous User
IT Manager at a retailer
Customer Service: Not applicable. Technical Support: Not applicable.
Read full review of Ubuntu Linux »
Anonymous User
Founder at a tech services company
In our experience with customer service we have definitely been satisfied.
Read full review of Ubuntu Linux »
Anonymous User
Project Manager at a comms service provider
I have never used technical support. I only use research on the internet.
Read full review of Ubuntu Linux »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.