Compare Checkmarx vs Sonar

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Sample Customers

Checkmarx One

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

Popular Solutions

Checkmarx One

17 reviews

Checkmarx Software Composition Analysis

8 reviews

Codebashing

3 reviews

SonarQube Server (formerly SonarQube)

20 reviews

SonarQube Cloud (formerly SonarCloud)

6 reviews

Top Industries

Financial Services Firm

21%

Computer Software Company

15%

Manufacturing Company

11%

Government

Financial Services Firm

16%

Computer Software Company

15%

Manufacturing Company

12%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Taniya Roy
I. T. Analyst at Tata Consultancy
We have been using the product for code-scanning purposes.
Read full review of Codebashing »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
The primary use case of Checkmarx SAST is application security, specifically static application security testing. It...
Read full review of Checkmarx SAST »
FernandoCarlos
Project Manager at Selfemployeed
We have integrated Checkmarx into all the company's development pipelines. We use it to scan more than 4,000...
Read full review of Checkmarx One »
Dmitriy Savin
VP Software Developer/Architect at a financial services firm
We use SCA for security scanning and routing. The replica is really good. It's supposed to measure vulnerabilities....
Read full review of Checkmarx Software Composition Analysis »

Review 1 of 4

Diego Moreo
Software Quality Coordinator at a retailer
We have SonarCloud integrated into our pipeline. It is used as a tool for checking code quality, clean code, bugs,...
Read full review of SonarQube Cloud (formerly SonarCloud) »
Mohit Bhatla
Senior Manager Product Engineering at GlobalLogic
My company is a product engineering company, and we work for different clients. The majority of the projects use...
Read full review of SonarQube Server (formerly SonarQube) »

Review 1 of 2

Customer Service

Rajiv
Practice Lead - Cyber Security at a tech vendor
We never had to contact the Checkmarx technical support team.
Read full review of Checkmarx One »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
Technical support is rated as an eight. There is room for improvement.
Read full review of Checkmarx SAST »
Pasindu Wijesinghe
Software Engineer Intern at Connex Information Technologies
The technical support is quick to respond.
Read full review of Checkmarx One »
AnanyaRoy
Risk Analyst at Deloitte
The solution's technical support is good. My company has been able to resolve issues related to the tool with the...
Read full review of Codebashing »
Dmitriy Savin
VP Software Developer/Architect at a financial services firm
The customer service and support were good.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Security Source Code Analyst at a tech services company
I would rate the technical support seven out of 10. When you first create a ticket you sometimes get questions that...
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Robert V. Jones
Founder at a tech company
The technical support is high quality. The support team is well versed in how best to configure, implement and...
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Anonymous User
Penetration Tester & Information Security Expert at a comms service provider
I found someone in the evening that logged in and answered my issues. They are responsive. I rate the support of...
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Anonymous User
Technical Lead at a tech services company
We have our own in-house team that manages a lot of issues that may come up on the solution. The thing is, security...
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Anonymous User
SRE Vice Group Manager at a tech services company
There is very good technical support. We have the support of two onsite engineers.
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Anonymous User
Director and Co-Founder at a tech services company
Their support is good. It has a good webpage with a lot of details.
Read full review of Checkmarx One »
Dodzi Kwame Agudogo
Senior Software Development Engineer at Stanbic Bank Ghana
I've never dealt with technical support. I can't speak to their responsiveness or level of knowledge.
Read full review of Codebashing »
Anonymous User
Cyber-Ark Consultant at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Checkmarx One »
Bus432Anly
Business Analyst at a tech services company
I have not needed the use of technical support.
Read full review of Checkmarx One »
Gustavo_Gonzalez
Technical Program Manager at a engineering company
From both customer support and technical support, the response is very swift (less than a day) and the technical...
Read full review of Checkmarx One »
Yafes Duygulutuna
Sr. Security Engineer at SugarCRM
I would give technical support a rating of 9/10.
Read full review of Checkmarx One »
Anonymous User
Information Security Architect at a tech services company
Their support is good. I had discussions with them multiple times. We are getting proper support.
Read full review of Checkmarx One »
Anonymous User
Procurement Analyst at a pharma/biotech company
The technical support we have experience was good but they could be faster.
Read full review of Checkmarx One »
Anonymous User
Security at a tech services company
We are just users of this solution. There is another team that interacts with them. They get technical support from...
Read full review of Checkmarx One »
Samuel Baguma
Senior Security Engineer at a pharma/biotech company
I was not in contact with technical support.
Read full review of Checkmarx One »
Anonymous User
Sr. Director Global Solutions Development at a energy/utilities company
The support from the vendor has been helpful. I rate the support from Checkmarx Software Composition Analysis a nine...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Penetration Tester & Information Security Expert at a comms service provider
I reached out to the integrator when I needed help, and he provided excellent support. He was customer-friendly,...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Sr. Director Global Solutions Development at a energy/utilities company
They provided some technical support during the installation. They clarified some questions and were very responsive.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Security test engineer at a tech vendor
I would give technical support a rating of 8/10.
Read full review of Checkmarx One »
Anonymous User
Frontend Developer at a tech services company
We don't directly work with the technical support team of Checkmarx Software Composition Analysis, because we have a...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Director at a tech services company
Our team works with them. Their sales engineering team as well as their pre-sales capabilities are very good. They're...
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Anonymous User
Senior Software Security Analyst at a financial services firm
Just four words for the technical support team: “Checkmarx team is awesome”.
Read full review of Checkmarx One »
CyberSecAn08987
Cyber Security Analyst at a tech vendor
Technical support for this solution is very effective. Each time we have had questions, the answers they provided...
Read full review of Checkmarx One »
Anonymous User
Penetration Tester & Information Security Expert at a comms service provider
The customer service and support are okay because the thing is, we spoke with the integrator, so we didn't reach...
Read full review of Checkmarx One »
Anonymous User
System Engineer at a tech vendor
Technical support is okay. We are mostly happy with the help we get. We can directly connect with them.
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Review 1 of 30

Diego Moreo
Software Quality Coordinator at a retailer
I have not used their technical support or dealt directly with their customer service.
Read full review of SonarQube Cloud (formerly SonarCloud) »
Rashedul Khan
Senior Software Engineer at Cimsolutions
I have not used the support often. I rate SonarCloud an eight out of ten.
Read full review of SonarQube Cloud (formerly SonarCloud) »
Yash Brahmani
Devops Engineer at BNP Paribas
We do contact them based on the project team requirement. We contact them if they have to set up any specific kind of...
Read full review of SonarQube Server (formerly SonarQube) »
Uzma Noreen
Head of Infrastructure & Compliance & Cloud at TEO
We have received instant replies from the support but not actual answers. We contacted support regarding upgrading...
Read full review of SonarQube Cloud (formerly SonarCloud) »
Wang Dayong
Senior Software Engineering Manager at Hill
I just use our internal IT to get support for SonarQube. That is enough for me.
Read full review of SonarQube Server (formerly SonarQube) »
Huzaifa Asif
Cloud Engineer | Solution Architect at Respond.io
I find the support to be effective. Upon reaching out to them, they responded promptly, actively engaged in...
Read full review of SonarQube Cloud (formerly SonarCloud) »
Evgen Gulak
Head of IT Security Department at a energy/utilities company
We search Google for solutions to any problems we may face.
Read full review of SonarQube Server (formerly SonarQube) »
NamNguyen11
CTO at FPT Telecom
We don't have a support license for SonarQube. We currently use the open-source community, which provides us with...
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Devops Engineer at a healthcare company
Good.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Web Developer/DevOps Engineer
It is open source so I don't try to rely on their technical support.
Read full review of SonarQube Server (formerly SonarQube) »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support could be better. If we request support, it's a little bit delayed, and it's not consistent on email.
Read full review of SonarQube Server (formerly SonarQube) »
Hilman Tehrani
Information Technology Technical Architect at a insurance company
With the use of community version, we already have utilized and carried out our needs to fulfil application security...
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Senior Software Developer at a tech vendor
I had no direct contact with tech support by myself, but I haven't heard any complaints about it going around either....
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Lead Engineer at a healthcare company
Since we're using the open-source components, we use web searches and online resources. Once you get a little used to...
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Software Developer at a tech services company
6.5/10.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Senior Technical Architect at a tech services company
We have used technical support in the past but not recently. I would rate the support from SonarQube a four out of five.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Lead Engineer at a healthcare company
They do have a lot of information on their website for the parts that they're offering free. We don't have licensing...
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Project Manager at a manufacturing company
When we purchased the license, they actually charged an additional amount for the support. Therefore, we haven't...
Read full review of SonarQube Server (formerly SonarQube) »
ErnestoGonzalez
Backend Architect at Sngular
I have not used the support.
Read full review of SonarQube Server (formerly SonarQube) »
Anuja S
Program Manager at a computer software company
I have not needed to use technical support.
Read full review of SonarQube Server (formerly SonarQube) »
Hilman Tehrani
Information Technology Technical Architect at a insurance company
We have contacted support but it's not mandatory operating support and takes some time to get a reply.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Senior Product Manager at a financial services firm
SonarQube needs to improve its support model. They do not work 24/7, and they do not provide weekend support in case...
Read full review of SonarQube Server (formerly SonarQube) »
Sirish Reddy
Technology Manager at Publicis Sapient
We had to contact technical support back several years ago because we had an issue with one of the new SQL plugins...
Read full review of SonarQube Server (formerly SonarQube) »
Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
We have had no need to contact technical support.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Security at a tech services company
I don't have experience with SonarQube support because we do it all ourselves.
Read full review of SonarQube Server (formerly SonarQube) »
Elham-Gharegozloo
Senior System Analyst at a tech services company
Because of the sanctions in our country, we cannot contact technical support directly.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Works
Beyond listening, customer service is doing everything in one's power to efficiently and accurately serve each customer.
Read full review of SonarQube Server (formerly SonarQube) »
Kiran Gujju
Cyber Security Architect (USDA) at a government
The technical support is very good. When a product is good, we don't use them as regularly.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Founder at a tech services company
We didn't contact them.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
SW Automation Team Leader at a tech services company
They have very good documentation at the SonarQube site; during inquiries on possible purchases, the SonarSource team...
Read full review of SonarQube Server (formerly SonarQube) »

Review 1 of 30

Technical Support

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