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Cisco vs Verint

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Cisco
Based on 3327 reviews.
Verint
Based on 1 review.
Overview
Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.
Verint Systems is a Melville, New York-based analytics company which was founded in 2002. The company sells software and hardware products for security, surveillance, and business intelligence. In 1999, Comverse Infosys was combined with another division of Comverse focused on security and the communications interception market. In 2001, Verint expanded into video security by combining with Loronix Information Systems, Inc., which had been previously acquired by Comverse.
Sample Customers
Cisco Unified Contact Center Express
Aegean Motorway, BC Hydro, City of Biel, Houston Methodist, Linz AG, Logicalis, London Hydro, Pirelli, SickKids Foundation, Sony Corporation, Sony Marketing (Japan) Inc.
Cisco Unified Customer Voice Portal (Unified CVP)
Sony Marketing (Japan) Inc.
Cisco Webex Experience Management
HDFC, PUMA, Dessert School, Caratelane, MYA, Tata Steel, Titan, University of Essex, Voonik, Fasttrack, Yatra, Central, MakeMyTrip
Cisco Webex Contact Center
AON, Office Depot, American Red Cross
Verint Open CCaaS
Albelli, Carphone Warehouse, Conrad Electronic Benelux, Sears, Cheshire West and Chester Council, Tilburg University, North Ayrshire Council, Falkirk Council, City of San Francisco, City of Minneapolis
Verint IVR and Voice Self-Service
New York Life, Elavon, Technology Services Industry Association, VSP Vision Care, Tinker Federal Credit Union, St. James School in Stratford
Verint Messaging
Sprint, Hertz, Google, Air New Zealand, Audi, Hyatt, Alaska, Travelex
Popular Solutions
Top Industries
Educational Organization
21%
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
6%
Financial Services Firm
21%
Healthcare Company
11%
Computer Software Company
10%
Government
10%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 1
Technical Support
No Data Available
No Data Available
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