Compare Clarity vs SAP

Clarity

Based on 2 reviews.

SAP

Based on 1484 reviews.

Sample Customers

SAP Digital Boardroom

Northern Gas Networks, ABeam Consulting, Kienbaum

Popular Solutions

Clarity [EOL]

0 reviews

SAP S/4HANA

62 reviews

SAP ERP

18 reviews

SAP BusinessObjects Business Intelligence Platform

9 reviews

Top Industries

No Data Available

Educational Organization

15%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bob Gill
Principle Architect at a tech services company

Read full review of Clarity [EOL] »

Review 1 of 1

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
SAP S/4HANA Cloud is an ERP solution. We use it in multiple industries to maintain their process flows for financial,...
Read full review of SAP S/4HANA Cloud »
PinakiGhosh
COO at Data Core Systems
Our existing customers who are on ECC are on-premises. They are migrating to SAP Cloud Platform, specifically on...
Read full review of SAP Cloud Platform »
A K 18
Director of Infrastructure at a university
HANA is used to analyze data quickly and build real-time dashboards, which allows us to track data live and monitor...
Read full review of SAP HANA »

Review 1 of 5

Customer Service

Bob Gill
Principle Architect at a tech services company
At this time, most folks with knowledge of this technology have transitioned to newer technology. Certant may revive...
Read full review of Clarity [EOL] »
Anonymous User
Founder, PPM Managing Director at a tech services company
Technical support is very efficient.
Read full review of Clarity [EOL] »

Review 1 of 2

Narasimhan Jayavel
Associate Consultant at Emerging Alliance
I've used technical support in the past. They are good.
Read full review of SAP HANA »
PradeepKumar22
Data Governance Lead at Centrient
The solution's technical support is quite good.
Read full review of SAP Master Data Governance »
Shreyas K M S
Systems Architect at NetApp
SAP has a portal where we can file trouble tickets and 24/7 call centers. We can log in or call them any time to get...
Read full review of SAP CRM »
AhmedHaridy
Managing Director at Emkan
Partners provide support and their cloud support is excellent. They respond immediately to requests. They have an...
Read full review of SAP S/4HANA »
Patrick Posch
Head of IT / ERP System at Innerio Heat Exchanger GmbH
We currently don't have direct support from SAP because they are outsourcing it to other consultants. However, we are...
Read full review of SAP ERP »
Bhuwan Ghosh
SAP SuccessFactors Consultant at NTT DATA Business Solutions Qatar
I would rate technical support a four out of five.
Read full review of SAP SuccessFactors »
Anonymous User
Senior Strategy Manager at a comms service provider
I have contacted technical support, they are generally very good.
Read full review of SAP BW4HANA »
Anonymous User
Business Intelligence Consultant at a tech services company
Customer Service: On a Scale of 1-5, I would give them 3. Technical Support: On a Scale of 1-5, I would give them 3.
Read full review of SAP Data Services »
Miguel Vargas
Software Engineer at a mining and metals company
I don't use the technical support provided for the solution since I prefer to use the web or the internet to search...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Business Analytics Consultant at a computer software company
I haven't had to reach out to anybody for technical support.
Read full review of SAP Lumira »
Anonymous User
Head of Data Delivery at a pharma/biotech company
SAP is a very big company that has billions of dollars in revenue. They always give you the best people if you pay....
Read full review of SAP Analytics Cloud »
Sateesh Nagabhiru
Senior Integration Engeneer at ATOS
I feel that the technical support is really good. For example, I experienced one situation with the Cloud Platform...
Read full review of SAP Cloud Platform »
Muralidhara H N
SAP Professional at a tech services company
Excellent.
Read full review of SAP Business All-in-One »
YogendraSingh
Head-IT/SAP at Barista Coffee Company Ltd.
Technical support is good. There's no need for them to be better or faster than they already are.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Director, SAP Security Consulting Services at a tech consulting company
Mid-range, it is not uncommon to file a technical support request and then have days pass before getting results....
Read full review of SAP Identity Management »
Anonymous User
Finance and Marketing Manager at a tech consulting company
The solution’s technical support is satisfactory.
Read full review of SAP Cloud Platform »
Anonymous User
Senior Integration Consultant at a consultancy
I have been in the market for more than 20 years, and I am happy with the support.
Read full review of SAP S/4HANA »
AndreasChorosis
VP of Finance Innovation at Delivery Hero
We have a strategic partnership — not only technical support or consulting product support. That means that every...
Read full review of SAP Signavio Process Intelligence »
Anonymous User
IT Controlling Specialist at a pharma/biotech company
I am in maintenance, so I have not contacted technical support. I can't say how many times we have had to contact...
Read full review of SAP Business Warehouse »
Ramasamy Telungupalayam
SAP Intelligent Enterprise Manager at Arram solutions ltd
We don't require that much support; it's all in the cloud and it's been pretty good. It's well supported I would say.
Read full review of SAP Analytics Cloud »
LIN WEN
Chief Executive Officer at AVIC software & Service
Technical support is pretty good. SAP doesn't respond immediately, but they deal with the most critical issues.
Read full review of SAP BW4HANA »
Anonymous User
SAP Technology Manager at a financial services firm
Customer support is good. It's very nice. There are no more issues with that. When I post SAP tickets that I mark as...
Read full review of SAP S/4HANA »
Anonymous User
Senior Consultant, Predictive Analytics at a tech services company
Have not needed as yet.
Read full review of SAP Predictive Analytics »
Anonymous User
Project Manager at a consultancy
We have contacted technical support, but usually, the response time is not optimal. They are average. When the...
Read full review of SAP Cloud Platform »
Anonymous User
Business Systems Lead at a retailer
The SAP technical support is pretty good.
Read full review of SAP Identity Management »
Anonymous User
Consultant at a tech vendor
Customer Service: 100% as no manual intervention is required once the solution is implemented. Technical Support: 100%.
Read full review of SAP Data Services »
Muhammad-Ismail
Operations Governance and Oversight at a consultancy
Their technical support is very good. They have a very good way of accessing the users and are able to easily put our...
Read full review of SAP Signavio Process Manager »
Anonymous User
Engagement Manager at a computer software company
I didn't have any experience with them because we had an internal IT team that used to support us. They might have...
Read full review of SAP SuccessFactors »
Rmegio Lawag
Technical Department Manager at Direcbusiness Technologies, Inc.
We have not really received any technical support from SAP HANA. I think that's also one thing that maybe SAP would...
Read full review of SAP HANA »
Anonymous User
Administrator at HCI
The support quality depends upon the solution and the nature of the problem. It depends on which platform you working...
Read full review of SAP S/4HANA »

Review 1 of 30

Technical Support

No Data Available

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