Compare Clarity vs SAP

Clarity

Based on 2 reviews.

SAP

Based on 1475 reviews.

Sample Customers

SAP Digital Boardroom

Northern Gas Networks, ABeam Consulting, Kienbaum

Popular Solutions

Clarity [EOL]

0 reviews

SAP S/4HANA

54 reviews

SAP ERP

26 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

Top Industries

No Data Available

Educational Organization

17%

Manufacturing Company

12%

Computer Software Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bob Gill
Principle Architect at a tech services company

Read full review of Clarity [EOL] »

Review 1 of 1

Cirvesh-Daga
Director at T-Systems International GmbH

Read full review of SAP S/4HANA »
Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
SAP S/4HANA Cloud is an ERP solution. We use it in multiple industries to maintain their process flows for financial,...
Read full review of SAP S/4HANA Cloud »
Suresh Tanneeru
Vice President at Dataflix
Our company is a service, build, and innovation partner for SAP in India. We built one of the SAP modules in India....
Read full review of SAP HANA Enterprise Cloud »
A K 18
Director of Infrastructure at a university
HANA is used to analyze data quickly and build real-time dashboards, which allows us to track data live and monitor...
Read full review of SAP HANA »

Review 1 of 5

Customer Service

Bob Gill
Principle Architect at a tech services company
At this time, most folks with knowledge of this technology have transitioned to newer technology. Certant may revive...
Read full review of Clarity [EOL] »
Anonymous User
Founder, PPM Managing Director at a tech services company
Technical support is very efficient.
Read full review of Clarity [EOL] »

Review 1 of 2

AhmedHaridy
Managing Director at Emkan
The tool's technical support is fast.
Read full review of SAP IT Operations Analytics »
Kumar Saurav
Director - SAP BTP at Incture
With my previous company, I was also involved in the release and support team. We handled support and were recognized...
Read full review of SAP Mobile Platform »
Johny Segura
Regional Head of Digital Transformation at CUMBRA
SAP provides quick support when we need it.
Read full review of SAP HANA Enterprise Cloud »
Kumar Madhur
Service Delivery Project Manager at HCL Technologies
The support services are not good for SAP HCM. It could be faster.
Read full review of SAP HCM »
Rachid Amghari
Expert Technique & Solution Designer at Freelancer
SAP hybrid technical support is good. When we have an issue, we simply communicate with them and they provide us with...
Read full review of SAP Commerce Cloud »
Vishal Khare
IT manager at Electrolux Home Products
While I have never contacted technical support, my technical team has. Their level of service is fine. We have an...
Read full review of SAP Process Orchestration »
FranciscoSantos
Director at Pixel Studio PTY
I would rate customer service and support a four point five out of five.
Read full review of SAP Information Steward »
Ijlal Naqvi
Lead SAP Cloud Services at a computer software company
With SAP Business One, support is mostly delivered by partners. SAP doesn't deliver direct support. Established...
Read full review of SAP Business One »
Desmond Festus
Senior Officer ERP at Swakop Uranium
I rate my experience with customer service and support as excellent. The one time we reached out to them for issues,...
Read full review of SAP ERP »
ChiaraRomanelli
Cyber Security Consultant at Deloitte Risk Advisory
I would rate the technical support of the solution as seven out of ten.
Read full review of SAP SuccessFactors »
RAUL PAHUARA
Deputy IT Project Manager at Volcan Compania Minera SAA
For support, I have a local partner.
Read full review of SAP BW4HANA »
Anonymous User
Director - SAP Mid Market at a tech services company
The customer support is great and that enables us to assure our customers that the process will be a smooth one.
Read full review of SAP S/4HANA Cloud »
Anonymous User
Technical Lead at a tech services company
We usually use both the forum and the support group for SAP. As I mentioned, if there are some serious issues, we are...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Renaud Motuelle
SAP Technical Director at Key Performance Consulting
The technical support is okay, although it can be improved because sometimes it takes too long to get the correct...
Read full review of SAP BW4HANA »
Anonymous User
Central Procurement Head at a manufacturing company
We have our internal IT team. So, I have not got any technical support, I would rate it a zero.
Read full review of SAP Ariba Procurement »
NickFong
IT Manager at F&B Nutrition
When we want to raise a ticket on the SAP portal, the process takes a longer time, and there are many selections that...
Read full review of SAP S/4HANA »
Anonymous User
Database Expert at a financial services firm
As I mentioned above, the support is very, very good, especially so when working directly with the service reps. The...
Read full review of SAP Crystal Reports »
Andrew-Lim
Managing Director at Optus
I'm not aware of any major things for which we had to go back to Signavio. The whole platform just works. The issues...
Read full review of SAP Signavio Process Manager »
Anonymous User
Director at a tech vendor
We have less technical support because of the fewer resources in the region, but we don't have any issues at the...
Read full review of SAP S/4HANA »
Anonymous User
Associate Consultant at a consultancy
Technical support typically caters to us if any of the server systems are down. Otherwise, technical support,...
Read full review of SAP Data Services »
Anonymous User
Dashboards and Analytics
I haven't really had to use support. I didn't ask for support because the tool is easy to use. I don't know if...
Read full review of SAP Lumira »
Anonymous User
Business Intelligence Manager at a tech services company
Technical support has improved over the years. We get a good flow of regular information although it can be difficult...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Director, Global Operations at a pharma/biotech company
Responses for enhancements can be slow.
Read full review of SAP HCM »
RamyShaaban
Section Head at a energy/utilities company
We have a technical support contract with a subcontractor from SAP in the from of an SLA, a service-level agreement,...
Read full review of SAP HANA »
Anonymous User
Sap Hcm/Success Factors Consultant at a tech services company
Technical support is very good for things that are not urgent. When urgent problems occur, they are not handled very...
Read full review of SAP SuccessFactors »
Anonymous User
Enterprise Architect at a energy/utilities company
Very good.
Read full review of SAP Business Suite »
RajPatnaik
SAP Platform Advisory at a tech services company
There are different levels of support, with some requiring additional fees. I am not happy with any of the support I...
Read full review of SAP ERP »
Anonymous User
Finance Manager
We've had a good experience with customer support. They're active and we have an exclusive relationship manager to...
Read full review of SAP Analytics Cloud »
Suresh Yadav
Consultant at Astra Industrial Group
We've been working closely with SAP, which is the premier engagement team, and were auditing our systems. We've...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Manager Finance at a tech services company
I've never been in touch with technical support at all. I have no idea if they respond quickly or if they are...
Read full review of SAP HCM »

Review 1 of 30

Technical Support

No Data Available

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