Compare Clarity vs SAP

Clarity

Based on 2 reviews.

SAP

Based on 1484 reviews.

Sample Customers

SAP Digital Boardroom

Northern Gas Networks, ABeam Consulting, Kienbaum

Popular Solutions

Clarity [EOL]

0 reviews

SAP S/4HANA

62 reviews

SAP ERP

22 reviews

SAP BusinessObjects Business Intelligence Platform

11 reviews

Top Industries

No Data Available

Educational Organization

17%

Manufacturing Company

12%

Computer Software Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bob Gill
Principle Architect at a tech services company

Read full review of Clarity [EOL] »

Review 1 of 1

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
SAP S/4HANA Cloud is an ERP solution. We use it in multiple industries to maintain their process flows for financial,...
Read full review of SAP S/4HANA Cloud »
PinakiGhosh
COO at Data Core Systems
Our existing customers who are on ECC are on-premises. They are migrating to SAP Cloud Platform, specifically on...
Read full review of SAP Cloud Platform »
A K 18
Director of Infrastructure at a university
HANA is used to analyze data quickly and build real-time dashboards, which allows us to track data live and monitor...
Read full review of SAP HANA »

Review 1 of 5

Customer Service

Bob Gill
Principle Architect at a tech services company
At this time, most folks with knowledge of this technology have transitioned to newer technology. Certant may revive...
Read full review of Clarity [EOL] »
Anonymous User
Founder, PPM Managing Director at a tech services company
Technical support is very efficient.
Read full review of Clarity [EOL] »

Review 1 of 2

PinakiGhosh
COO at Data Core Systems
There is significant room for improvement in SAP's support, as getting answers from them can be challenging....
Read full review of SAP S/4HANA Cloud »
Tejas Raj
Manager at Capgemini
In the last three years, I'm not sure how IQ support is, but before that, there were very few technical experts...
Read full review of SAP IQ »
Anshuman Bansal
Head - SAP & Digital Transformation at a financial services firm
The technical support is as you would expect and could be improved.
Read full review of SAP ERP »
Narasimhan Jayavel
Associate Consultant at Emerging Alliance
I've used technical support in the past. They are good.
Read full review of SAP HANA »
Martin Gregor
DWH, BI & Big Data consultant / developer /modeler - independent contractor at Freelancer
At some point, we had an issue with the abbreviation file and we couldn't solve it on our side. We had to connect to...
Read full review of SAP PowerDesigner »
Sajith Morais
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta
In the support team, we normally have access to the support portal in SAP Business One. At the first level, we can...
Read full review of SAP Business One »
AzimSyed
Territory Manager at a tech services company
The technical support is very good.
Read full review of SAP S/4HANA »
Srivatsav Andra
SAP BW/4HANA Specialist at a government
The organization has a support team responsible for day-to-day operations. A third-party vendor provides support for...
Read full review of SAP BW4HANA »
Mohamed Nabih
Head Of Information Technology at OSHCO group
The technical support from SAP ERP is very good. I used technical support a few times over two years because of the...
Read full review of SAP ERP »
Devang_Shah
Leadership-SAP Operations and Technologies- Global Delivery Hub at a wholesaler/distributor
SAP's technical support is very good, depending on your contract. It's based on the support contract; if there's...
Read full review of SAP Process Orchestration »
Ercan Kocak
Head of Presales at Felece
The technical support is very good. It is better than SAP Hybris. The response time is very good.
Read full review of SAP CRM »
Anonymous User
Consultant (SAP Integration) at a consultancy
It is technical support with SAP, so everyone can make their own guess.
Read full review of SAP Process Orchestration »
Anonymous User
Head of IT Asia at a manufacturing company
Our company has global support from SAP. They are responsive and do what we need.
Read full review of SAP Master Data Governance »
TimReule
Process Manager at a wholesaler/distributor
To this point, I think that we have only had one real problem. It was with the Single sign-On, and it worked almost...
Read full review of SAP Signavio Process Manager »
Anonymous User
Manager - Business Intelligence, Business Relationship Manager at a manufacturing company
We are satisfied with the technical support.
Read full review of SAP ERP »
Anonymous User
SAP Data Sevices Consultant at a tech services company
On some other tools, I have been in touch with SAP support. With this particular solution, we've only had...
Read full review of SAP Information Steward »
Anonymous User
SAP Jam Consultant
Technical support is good. Product manuals are good to excellent as well.
Read full review of SAP Jam »
Anonymous User
Enterprise Services Platforms Head at a energy/utilities company
The SAP support has been good.
Read full review of SAP SuccessFactors Learning »
Anonymous User
Principal Consultant at a financial services firm
I would rate technical support average to good.
Read full review of SAP SuccessFactors »
EricMellahn
Business Process Manager at Chal tec
We only have email support and I would say that it is good.
Read full review of SAP Signavio Process Manager »
JobiJ
Account executive at Cisco
The quality of technical support from SAP can be rated as eight out of ten.
Read full review of SAP S/4HANA »
Anonymous User
Senior SAP HCM Consultant at a tech services company
SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays...
Read full review of SAP HCM »
Anonymous User
Works at a computer software company
The support from SAP Process Orchestration is very helpful.
Read full review of SAP Process Orchestration »
Nizar Debss
Senior Consultant at Fair Trade company
We haven't had direct contact with technical support but some of our clients use them. We tend to provide the support...
Read full review of SAP Business One »
Mauro Del Quondam
IT Development Director at Lottomatica SpA
We have only used support a few times for some minor issues, such as the production system blockage, and our...
Read full review of SAP ERP »
Anonymous User
Lead Consultant at a retailer
We have been happy with the technical support from SAP.
Read full review of SAP S/4HANA »
Anonymous User
HRS Professional at a financial services firm
Customer support needs improvement because it is a weakness. Support is offshore so you deal with people in other...
Read full review of SAP SuccessFactors »
Anonymous User
Senior System Analyst at a energy/utilities company
Customer Service: Satisfactory. Technical Support: 6 out of 10
Read full review of SAP ERP »
Anonymous User
Director/ Entrepreneur/ SAP CRM Functional
Customer Service: Customer service was good. Technical Support: We never used technical support.
Read full review of SAP Hybris PCM »
AlmiroRocha
Information Technology Infrastructure Manager at a comms service provider
We have used the technical support team once, and their service was very good.
Read full review of SAP NetWeaver »

Review 1 of 30

Technical Support

No Data Available

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