Compare Cofense vs Cornerstone OnDemand

Cofense

Based on 1 review.

Cornerstone OnDemand

Based on 43 reviews.

Sample Customers

Grovo

Chevron, Wal-Mart, TracFone, Wells Fargo, Six Flags, and DDB.

Cornerstone Learning

Advantage Sales and Marketing

Popular Solutions

Cofense Intelligence ThreatHQ

0 reviews

Cornerstone Learning

4 reviews

Grovo

0 reviews

Cornerstone HR Suite

2 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

14%

Insurance Company

Manufacturing Company

Educational Organization

60%

Comms Service Provider

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MohamedShaker
Sales Team Leader at ITVikings
We are integrators. We sell and implement this solution to our customers. We have about 10,000 people using this...
Read full review of Cofense Intelligence ThreatHQ »

Review 1 of 1

Vibha Mishra
Global L&D Lead at Tieto Sweden AB
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learning »
Vladimir Vasilev
Digital Lead at Baker Tilly
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Training Coordinator

Read full review of Grovo »

Review 1 of 5

Customer Service

MohamedShaker
Sales Team Leader at ITVikings
I would give technical support a 4 out of 5.
Read full review of Cofense Intelligence ThreatHQ »

Review 1 of 1

Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Adarsh Chacko
Technical Lead at HCL Technologies
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learning »
Gayathri Advani
Director at Apian Consultancy
The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.
Read full review of Cornerstone Learning »
Vibha Mishra
Global L&D Lead at Tieto Sweden AB
Customer service and support are very user-friendly and supportive. I rate them nine out of ten.
Read full review of Cornerstone Learning »
Vladimir Vasilev
Digital Lead at Baker Tilly
We've used technical support in the past. They are great. I have no complaints about the level of support on offer.
Read full review of Cornerstone Recruiting »
Vladimir Vasilev
Digital Lead at Baker Tilly
Technical support has been good overall.
Read full review of Cornerstone Learning »
Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
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Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learning »
mmaldonadoj
Manager, BO Transformation at a retailer
I did not contact the technical support team because, in this company, people from the operation talked with the...
Read full review of Cornerstone HR Suite »
Anonymous User
Consultant at a tech services company
I used the solution as a brand within a group. Our parent company had a shared services center that managed the...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Staff/ Specialty at a comms service provider
Customer Service: Top Notch! Technical Support: Top Notch!
Read full review of Grovo »
Anonymous User
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company
I would give technical support a rating of 7/10.
Read full review of Cornerstone Learning »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
Anonymous User
Talent Manager
Customer Service: AMAZING. AMAZING. AMAZING. It's a huge reason why we decided to go with Grovo. The support is...
Read full review of Grovo »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learning »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learning »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Anonymous User
Trainer at a paper AND forest products
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely...
Read full review of Cornerstone Learning »
Anonymous User
Training Coordinator
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Grovo »
Anonymous User
Sr manager of learning and development at a comms service provider
The technical support from Cornerstone Learning could improve. I rate the support from Cornerstone Learning a three...
Read full review of Cornerstone Learning »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learning »
Teguh Haryoko
Director at Acitya
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learning »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Senior Consultant at a tech services company
It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it...
Read full review of Cornerstone Learning »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learning »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
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Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
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Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
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Anonymous User
Senior Solution Specialist at a consultancy
There are certain support staff who are extremely knowledgeable and helpful and others who are not as good.
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Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
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Review 1 of 30

Technical Support

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