Compare Cohesity vs Veritas

Cohesity

Based on 80 reviews.

Veritas

Based on 301 reviews.

Latest Research

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup

October 2024

Veritas NetBackup vs. Cohesity DataProtect

Updated: October 2024

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup

October 2024

Cohesity DataProtect vs. Veritas NetBackup

Updated: October 2024

Buyer's Guide

Cohesity DataProtect vs. Veritas Backup Exec

October 2024

Cohesity DataProtect vs. Veritas Backup Exec

Updated: October 2024

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup Appliance

October 2024

Cohesity DataProtect vs. Veritas NetBackup Appliance

Updated: October 2024

Sample Customers

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Popular Solutions

16 reviews

1 reviews

1 reviews

25 reviews

10 reviews

Veritas NetBackup Appliance

19 reviews

Top Industries

Educational Organization

41%

Financial Services Firm

Computer Software Company

Government

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Giovanni Golinelli.
Hybrid IT Architect at Quanture Spa
We use not only DataProtect but also the platform and all the service subscriptions to manage both data protection...
Read full review of Cohesity DataProtect »
ManiKanta
Senior Engineer at American Express
We use Cohesity Helios. It provides robust security and manageability. We simply access their resources and data....
Read full review of Cohesity Data Cloud »
Stefan Motsch
Evangelist / CTO at FGNext / FGN GmbH
SpanFS, I assume you have it addresses the storage of not really hot data, so it's warm to cold data. It addresses...
Read full review of Cohesity SpanFS »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 4

RifkanHasan
Group Assistant, General Manager of IT at CIC
The appliance is mainly for our servers and file servers, and it’s very user-friendly and secure.
Read full review of Veritas NetBackup Appliance »
Sameer Pansare
Sr. Management Forensics and Tapes Expert Services. at Consilio
Our primary use case for this solution is preliminary data restoration from tape media, disaster recovery, or...
Read full review of Veritas Backup Exec »
Jayson Martin
Head IT Data Storage at a insurance company
We use the product for reporting, forecasting, and cost efficiency.
Read full review of Veritas Data Insight »
Andre Isaacs
ICT Director at SSA
We use Veritas NetBackup for disaster recovery and backup operations. It supports our disaster recovery strategies...
Read full review of Veritas NetBackup »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at Yapı ve Kredi Bankası AS
We use the solution as an enterprise product. We use it as a backup.
Read full review of Veritas Alta Data Protection »

Review 1 of 5

Customer Service

Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I haven't had to call tech support. I can't speak to how helpful or responsive they are.
Read full review of Cohesity DataProtect »
Andreas Kuncoro
Product Specialist at Mitra Sistematika Global
The product's technical support is quite good. It is available 24/7 and has a high response rate, although it...
Read full review of Cohesity DataProtect »
ManiKanta
Senior Engineer at American Express
The solution's technical support team is very responsive. Their technical account managers proactively monitor the...
Read full review of Cohesity DataProtect »
Giovanni Golinelli.
Hybrid IT Architect at Quanture Spa
The customer service and support are fast and professional, and we have a dedicated support colleague who acts as a...
Read full review of Cohesity DataProtect »
Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I personally haven't dealt with technical support in the past, however, one of my colleagues has. My understanding is...
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Manager at a logistics company
I did not use the support from the vendor.
Read full review of Cohesity DataProtect »
Anonymous User
Works
Extremely fast response both to email and phone, very knowledgeable.
Read full review of Cohesity DataProtect »
Anonymous User
Solution Architect at a computer software company
I haven't had any experience with them.
Read full review of Cohesity C4000 Series »
Anonymous User
Systems Administrator at a media company
Customer service is amazing. Replies within the hour and resolution usually within four to six hours. Some...
Read full review of Cohesity DataProtect »
Anonymous User
Computer Systems Architect at a construction company
Their technical support team program is good.
Read full review of Cohesity DataProtect »
Anonymous User
Network Administration Supervisor at a insurance company
We have had a few support tickets, which have been dealt with quickly and appropriately. We did have one ticket where...
Read full review of Cohesity DataProtect »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
Support has been great. The response time has been very quick. I have even received responses on the weekend.
Read full review of Cohesity DataProtect »
Anonymous User
Chief Technology Officer at a computer software company
They are good. They may have been stretched a little bit recently, and they have been a little bit slower to react...
Read full review of Cohesity SpanFS »
Anonymous User
Lead HANA DBA at a manufacturing company
The support quality is commendable – upon opening a ticket, a responsive and capable team promptly assists. However,...
Read full review of Cohesity DataProtect »
Anonymous User
Technology Analyst at a computer software company
We are happy with the Support provided by Cohesity for the issues we've come across.
Read full review of Cohesity DataProtect »
Anonymous User
Chief Technology Officer at a computer software company
The technical support is just awesome. They are top notch. There were a couple of bugs that we came across on some...
Read full review of Cohesity Data Cloud »
Anonymous User
Systemmanager at a financial services firm
The support is awesome. They are very fast, competent and friendly.
Read full review of Cohesity DataProtect »
Panav D Sharma
Quality Engineer II at Cvent
The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming.
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Engineer
They are a great help on performance issues and minor bugs.
Read full review of Cohesity DataProtect »
JohnBowling
IT Manager - Storage & Backup at a healthcare company
We lack an easy way to access the data without involving a developer. For their part, Cohesity has provided talented...
Read full review of Cohesity DataProtect »
Anonymous User
Network Engineer at Sky Lakes Medical Center
I’ve had many experiences with Cohesity support. They clearly keep support a primary concern and I’ve never had a bad...
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Architect at a manufacturing company
My experience with support is mixed. There are times where the response and resolution are quick but at times, there...
Read full review of Cohesity DataProtect »
Anonymous User
President at a computer software company
I have never contacted technical support. I am not in tech support.
Read full review of Cohesity Data Cloud »
Anonymous User
Manager of Information Services Infrastructure Team at a healthcare company
Customer Service: Excellent! Technical Support: Very good
Read full review of Cohesity DataProtect »
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
We do not have experience with technical support, so I am not in a position to guage it.
Read full review of Cohesity DataProtect »
Joshua Van Camp
Network Administration Supervisor at a comms service provider
Support has been very good - particularly in the last 6 months. They seem to have grown the support organization as...
Read full review of Cohesity DataProtect »
Anonymous User
Works at a financial services firm
So far so good, a few little issues, nothing dramatic but support was able to help. Their support site already...
Read full review of Cohesity DataProtect »
Anonymous User
Systems Engineering Manager at a legal firm
They have excellent technical support. I give them high marks for that. They all seem to know the product well and be...
Read full review of Cohesity DataProtect »
Anonymous User
Director of Information Systems at Community Hospital
I have not had to call them yet, but we have heard great things.
Read full review of Cohesity DataProtect »
Anonymous User
Cloud Solution Architect at a university
As far as I can remember, my team did not face many issues with the solution's technical support.
Read full review of Cohesity DataProtect »

Review 1 of 30

MihaiAlexandru
Unemployed at a manufacturing company
We've never used technical support. I can't speak to how helpful they are if there are issues.
Read full review of Veritas Data Insight »
PramodTalekar
Storage & Backup Engineer at Evolent Health
I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with...
Read full review of Veritas NetBackup Appliance »
Daniel Ogola
Cloud Architect at Technology Associates Limited
Support is outsourced through a third-party vendor. I presume they should be excellent. It's a South African company,...
Read full review of Veritas Alta SaaS Protection »
Sameer Pansare
Sr. Management Forensics and Tapes Expert Services. at Consilio
The technical support services are good.
Read full review of Veritas Backup Exec »
Masood Hussain
System Administrator at Hidada
The support we have received from Veritas NetBackup has been very good.
Read full review of Veritas NetBackup »
Anonymous User
IT Network Analyst at a manufacturing company
I have never used technical support personally just yet. The previous administrator had to for a couple of different...
Read full review of Veritas Backup Exec »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf
We are satisfied with the technical support for this solution.
Read full review of Veritas NetBackup »
RoberGhattas
Pre-Sales Technical Engineer at Kolaly technology
Technical support for this solution is good, and I haven't and any problems with them.
Read full review of Veritas Backup Exec »
Vuong Doan
Storage and Backup Engineer at a tech vendor
Almost all issues can be resolved by experience admins, even though some really difficult problems have to be raise...
Read full review of Veritas NetBackup »
Anonymous User
Sr Solutions Architect at a computer software company
I'd give the technical support team a B to a B+. They've always been good.
Read full review of Veritas NetBackup »
Anonymous User
Director
When I worked at Veritas I was technical support, so I know their processes quite well. I don't know if they've...
Read full review of Veritas Alta SaaS Protection »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Due to sanctions, my customers are often unable to use support from the original companies. I have not had any...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. they are fast and very helpful. We are satisfied with their level of service.
Read full review of Veritas NetBackup »
Anonymous User
Backup Administration Engineer at a financial services firm
Technical support runs the gamut depending on where your call lands. US based support out of MN or FL is generally...
Read full review of Veritas NetBackup »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I have been satisfied with the support.
Read full review of Veritas NetBackup »
Anonymous User
Presales Engineer at a tech services company
Not being an end-user, I have not had experience with technical support.
Read full review of Veritas NetBackup »
Anonymous User
IT Consultant at a tech services company
Their technical support is average. Not perfect and not bad.
Read full review of Veritas NetBackup »
Anonymous User
IT Specialist at a energy/utilities company
The few times that I had to contact technical support had been a bit cumbersome. You had to keep calling and you just...
Read full review of Veritas Backup Exec »
Anonymous User
Executive Head Cloud Services at a comms service provider
They have always been good.
Read full review of Veritas Backup Exec »
Mohammad Sajid
Analyst - Microsoft Technologies at a energy/utilities company
We have had a lot of trouble with tech support.
Read full review of Veritas Backup Exec »
Anonymous User
Solution architect at a tech services company
Global support is not enough to solve any problem. Local teams are ready to solve the problem.
Read full review of Veritas NetBackup »
M Amin Anwar
Sr. Technical Support Consultant at a computer software company
The technical support could improve.
Read full review of Veritas Access Appliance »
AbhishekKumar2
IT Team Leader at a financial services firm
With technical support, it feels like they aren't well trained and it takes forever to get answers out of them. We've...
Read full review of Veritas NetBackup Appliance »
Rafael Bennacchio
Data Protection and Risk IT Specialist at a tech services company
I would give technical support a rating of a six and a half out of 10.
Read full review of Veritas Backup Exec »
Anonymous User
Business Development Manager/Consultant at a tech services company
9/10
Read full review of Veritas Enterprise Vault »
Ahmed Sabry
Team Leader at a financial services firm
Technical support could be improved, the knowledge base is quite low and it's complicated to deal with them.
Read full review of Veritas NetBackup Appliance »
Edmilson Carames Bueno
Deputy Manager at DDS Informatica
The technical support is very good. Veritas is one of the best at providing technical support.
Read full review of Veritas Backup Exec »
SysA560465
Systems Analyst at a comms service provider
Their support is pretty good.
Read full review of Veritas NetBackup »
Nuno Maia
Backup administrator at a government
The support for Veritas Desktop and Laptop Option has not been so good because of the engineers, obviously. Veritas...
Read full review of Veritas Desktop and Laptop Option »
M Amin Anwar
Sr. Technical Support Consultant at a computer software company
The technical support is okay although we sometimes get caught in the crossover between shifts and our case gets...
Read full review of Veritas System Recovery »

Review 1 of 30

Technical Support

No Data Available

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