Compare Datactics vs SAP

Datactics

SAP

Based on 1470 reviews.

Sample Customers

Datactics Data Quality Manager

Kana, Bank of Ireland, NHS, Snow & Rock, Philips Electronics

Datactics Labs

Mail Matters Ltd, Onesys (Pty) Ltd, Hong Kong Trade Development Council, John H. Lunn (Jewellers) Ltd

SAP Data Services

EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group

SAP Data Quality Management

AOK Bundesverband, Surgutneftegas Open Joint Stock Company, Molson Coors Brewing Company, City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International, Wªrth Group, Takisada-Osaka Co. Ltd., Coelba, R

SAP Information Steward

American Water, Graphic Packaging International, OSRAM Licht AG, Maxim Integrated

Popular Solutions

SAP S/4HANA

51 reviews

SAP ERP

28 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

Top Industries

No Data Available

Educational Organization

17%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
There are a lot of options for deploying S/4HANA. It depends on the industry and the customer's budget. It is usually...
Read full review of SAP S/4HANA »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
I work with SAP S/4HANA Cloud with two major clients: one in the UAE and one in UK. I already work with the...
Read full review of SAP S/4HANA Cloud »
JorgeSanz
Data Governance Senior Advisor at Abu Dhabi National Oil Company
My use cases are more in terms of data modeling.
Read full review of SAP PowerDesigner »
Anonymous User
Senior Risk & Compliance Manager at a tech company

Read full review of SAP Signavio Process Manager »

Review 1 of 5

Customer Service

No Data Available

Githinji Githogora
ICT Manager at Dawa Life Sciences
The solution's technical support is fine. They do help users to sort out the issues related to the solution. I rate...
Read full review of SAP ERP »
Anshuman Bansal
Head - SAP & Digital Transformation at a financial services firm
The support is very good.
Read full review of SAP S/4HANA »
Shylaraj AK
Senior Architect at a construction company
Technical support is the same as that provided by the cloud platform. We are a premier partner with a premium SAP...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Mirza Khurram
Chief Technology Innovation Officer at Popular Pipes Group
Improved technical support would significantly enhance our ability to address scalability challenges effectively.
Read full review of SAP Business One »
ChristopherOrilogbon
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
During implementation, we had some issues with the integration. We contacted SAP, and we were able to resolve them.
Read full review of SAP Ariba Procurement »
PremkishanChourasia
SAP Cloud Infra Architect at Syngenta
The speed and quality of resolving issues from customer support needs to improve.
Read full review of SAP S/4HANA »
Narayansingh Bhandari
Manager IT (SAP) at CLASSIC MARBLE COMPANY PRIVATE LIMITED
We have raised a couple of queries and received responses to all of them.
Read full review of SAP Analytics Cloud »
NAWAL SAXENA
SAP Project Manager at Saudi Cable Company
The technical support is very good. We have generated support tickets, and they have provided helpful advice and...
Read full review of SAP S/4HANA »
Arijit_Sarkar
Data Analytics Lead at a energy/utilities company
The solution's technical support is good, but they are currently not providing support for SAP BusinessObjects...
Read full review of SAP BusinessObjects Dashboards »
Camille Maitrot
Senior Manager , Team Leader Data Analytics at a tech services company
The technical support from SAP is average.
Read full review of SAP Analytics Cloud »
RamasamyTelungupalayam
Product Manager - ERP Analytics and BI at Haleon
Customer service and support are generally good, but not the best. I would rate them around seven or eight.
Read full review of SAP Analytics Cloud »
NarendraKumar1
Works at AG Consultancy & Apps. Lt.
Given its cloud-based nature, the level of support varies depending on the vendor.
Read full review of SAP Signavio Process Manager »
Vishal Khare
IT manager at Electrolux Home Products
While I have never contacted technical support, my technical team has. Their level of service is fine. We have an...
Read full review of SAP Process Orchestration »
George Mukira
ICT Consultant at Spring Training & Consulting
I think technical support is okay. They should be more focused on updating the knowledge transfer for people who have...
Read full review of SAP HANA »
Imran Hafeez
Manager IT at a educational organization
Technical support from SAP is very good, and I would rate it nine out of ten.
Read full review of SAP HCM »
NickFong
IT Manager at F&B Nutrition
When we want to raise a ticket on the SAP portal, the process takes a longer time, and there are many selections that...
Read full review of SAP S/4HANA »
Anonymous User
Associate Director - IS Project Management Office at a healthcare company
Customer Service: It's not great, but OK. Technical Support: It's not great, but OK.
Read full review of Sybase Afaria [EOL] »
Anonymous User
Partner at a recruiting/HR firm
So far, technical support has been good. Based on the priority of the ticket, we get issues resolved rather quickly....
Read full review of SAP SuccessFactors »
Prashant.Sharma
Delivery Manager at a tech services company
Technical support comes along with the license when you purchase a license. It is always there, which is good. I have...
Read full review of SAP ERP »
Anonymous User
Senior SAP HCM Consultant at a tech services company
SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays...
Read full review of SAP HCM »
Anonymous User
Service Delivery Manager at a agriculture
In general, their support is quite slow and requires a lot of follow-up to get what we need.
Read full review of SAP CRM »
Anonymous User
Senior Business Analyst at a comms service provider
I have not had any contact with technical support. We have our IT support desk who handles any issues by contacting...
Read full review of SAP SuccessFactors »
Anonymous User
BI Solution Architect at a manufacturing company
I rate SAP support seven out of 10. It's good but not at the expected level.
Read full review of SAP Analytics Cloud »
Anonymous User
Process Architecture Lead at a insurance company
The tech support has been very good so far. I have not actually had the need to use them much, which is good. The...
Read full review of SAP Signavio Process Manager »
StephanSiegwart
Process Engineer at Swissgrid
In most of the cases, technical support has been quite quick. Not always, but what I liked is that when I had a...
Read full review of SAP Signavio Process Manager »
Anonymous User
Business Objects Admin/Developer at a healthcare company
Customer Service: In a word, bad. Account reps constantly change and it’s impossible to find out who your current rep...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Muralidhara H N
SAP Professional at a tech services company
Excellent.
Read full review of SAP Business All-in-One »
Ehab-El Hagar
Chief Executive Officer at Asis
We were only demoing the product and therefore did not really use technical support.
Read full review of SAP Cloud Platform »
Anonymous User
SAP Business Objects Architect at a tech company
My personal experience with the SAP engineers is that they are very supportive and develop personal connections easily.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Andy Pan
BusinessObject Delivery Dev. at a government
I'm the administrator, and I haven't had any significant issues, so I don't usually need specific technical support....
Read full review of SAP BusinessObjects Business Intelligence Platform »

Review 1 of 30

Technical Support

No Data Available

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