Compare Dell Technologies vs INFINIDAT

Dell Technologies

Based on 1572 reviews.

INFINIDAT

Based on 3 reviews.

Sample Customers

Dell PowerVault

Dayco, FAW Foundry, University of Cambridge, Finder, Stadtwerke Pforzheim GmbH & Co.

Dell RecoverPoint

Regis Aged Care, Cap Atlantique, Lewisville Independent School District, EnvisionRxOptions, Bar Harbor Bank & Trust, Major Boutique Hotel Chain, Riverside Health System, Panduit

Dell Avamar

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Dell NetWorker

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Dell Data Protection Advisor

Nielsen, Trek Bicycle, Cal-Israel Credit Cards

Dell PowerProtect Data Manager

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics

Dell PowerProtect DP (IDPA)

Under Armour, Christian Brothers University, Presidio

INFINIDAT InfiniBox

TriCore Solutions

Popular Solutions

Dell Unity XT

24 reviews

Dell PowerEdge Rack Servers

85 reviews

VxRail

27 reviews

INFINIDAT InfiniBox

0 reviews

INFINIDAT InfiniGuard

0 reviews

Top Industries

Educational Organization

18%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Educational Organization

38%

Financial Services Firm

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Derrick Brockel
Senior Manager of Operations at a comms service provider
We’re 90% virtualized. NetWorker is backing up all our VMs. Since NetWorker and VMware are Dell products, they...
Read full review of Dell NetWorker »
Steven McClendon
Data Center Server & Storage Administrator at a manufacturing company
I've used Dell SC Series at other companies as a good storage tier for servers for VMware and on HP UX servers as well.
Read full review of Dell SC Series »
Srikanth Purushothaman
DIRECTOR at Vellore Online Systems
We've used both Unity 380 and Unity 480. My experience is very good, and I never had a problem so far. It is running...
Read full review of Dell Unity XT »
Syed Shahid Hasan
Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm
Most replication products focus solely on replicating block data from production to your disaster recovery (DR) site....
Read full review of Dell RecoverPoint »
Hassen Trabelsi
IT Manager at Messer France
We use Dell PowerEdge Rack Servers for application servers, storage servers, or some hypervisor servers.
Read full review of Dell PowerEdge Rack Servers »

Review 1 of 5

Jim Ganong
Supervisor, IT Operations at a insurance company
We're definitely a midsize enterprise. We have around 3000 employees — slightly more now. We're expanding quickly and...
Read full review of INFINIDAT InfiniGuard »
GianpaoloMazzola
Project Deployment at a tech services company
The primary use case for this product is high-performance storage.
Read full review of INFINIDAT InfiniBox »

Review 1 of 2

Customer Service

Abdul Rehman Abid
Manager Enterprise Solutions at Megaplus
The technical support from Dell PowerStore has always been good, they respond quickly and you can reach them 24 hours...
Read full review of Dell PowerStore »
Farhan Ashraf
Presales Manager at NDS
The solution's technical support is good.
Read full review of VxRail »
Brian Ricci
President at Pinnacle Computer Services, Inc.
Technical Support is pretty good. We've received an email or a phone call. The higher the scale, the more expensive...
Read full review of Dell PowerStore »
Ahmed Azzouz
DELLEMC-VMWARE Solution Architect at SEE "Systems Engineering of Egypt"
Technical support is more than perfect. We are quite pleased with the level of support on offer.
Read full review of Dell PowerStore »
Sebastien Chene
Senior Business Development Manager at a comms service provider
I've never contacted the technical support team for Dell Avamar. I only contacted Dell support for another product,...
Read full review of Dell Avamar »
Alexander Zhuravel
Head of Network and Server infrastructure department at JSC Alfa Bank Ukraine
Our company contacted the technical support team of Dell. We only ask the tech support for hardware and...
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »
Anonymous User
System Engineer / Backup Admin at a government
Technical support for this solution is very good. They are nice people and whenever we need support, they turn up and...
Read full review of Dell NetWorker »
Anonymous User
Director of Computing, Biostatistics at a healthcare company
The technical support for the solution was really good. Dell offers support as a service while selling a product, so...
Read full review of Dell EqualLogic PS series »
ASHISH RAJ
Solution Architect at a comms service provider
The technical support is quite good. It's quite good. But I get help more quickly with VMware support because we have...
Read full review of Dell Vscale Architecture »
Anonymous User
Managing Partner at a computer software company
It's pretty good, there are two releases per year.
Read full review of Dell InTrust [EOL] »
Anonymous User
Network Storage Admin at a transportation company
We have only had to use technical support for firmware upgrades. They are helpful.
Read full review of Dell Unity XT »
James Lowey
CIO at a educational organization
I have worked pretty closely with their engineers over a number of years. They have implemented several different...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Storage Architect at a tech services company
All experiences with tech support have been positive. It was never problem with product itself, mostly configuration...
Read full review of VNX [EOL] »
Martin Gonzalez
Solution Administrator at Telcel
Dell EMC's technical support is pretty good.
Read full review of Dell PowerMax NVMe »
Anonymous User
System Administrator at a media company
Technical support tends to give conflicting advice on how to configure the product.
Read full review of Dell PowerConnect Switches [EOL] »
Alok Ranjan
Technical Lead at a comms service provider
In general cases, technical support is good. They're pretty responsive. But besides that, there have been some issues...
Read full review of VxRail »
Anonymous User
Principal Storage Engineer at a tech consulting company
Extremely good. EMC has been outstanding with support, especially when using their call-home utility ESRS.
Read full review of Dell XtremIO »
Rick Brandenstein
Solutions Architect at a tech services company
I think it's a well-established product, and everybody understands the functionality.
Read full review of Dell PowerProtect DD (Data Domain) »
VijayShankar
Senior Administrator/IT Systems & Cloud Operations at Etisalat
The solution's technical support is really good. Dell PowerMax NVMe's technical support is our benchmark with all...
Read full review of Dell PowerMax NVMe »
Don Hwata
Senior Systems Engineer at a marketing services firm
I haven't needed technical support and therefore cannot speak to how helpful or supportive they are.
Read full review of Dell RecoverPoint »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
We have only needed to utilize support services once or twice. We have not encountered any major issues....
Read full review of VxRail »
Anonymous User
VMware and Storage Engineer at a transportation company
Technical support was on a par with typical EMC. In other words, not the best and not the worst.
Read full review of VNX [EOL] »
Anonymous User
Senior Consultant at a tech company
With respect to technical support, sometimes you get a good technician or a good engineer, and you can get the...
Read full review of Dell Avamar »
Anonymous User
SE Infrastructure at a tech services company
The technical support for this solution is great. I would rate it a ten out of ten.
Read full review of VxRail »
Anonymous User
Senior Engineer at a tech company
Technical support generally is acceptable. Having to jump through hoops can sometime be frustrating. Especially when...
Read full review of Dell PowerEdge M »
Auke Van Der Linden
Web Design, IT & Organization of Art Events at Fluor Corporation
The customer service for this solution is very good. I would rate it an eight out of ten.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Network Administrator at a construction company
We've used the technical support. They've been great. They have a good system to alert you when there's an issue....
Read full review of Dell Unity XT »
SushilKumar1
Security Officer at Videocon Intelligent Security Private Limited
We haven't had good support help. They are not available and often not very well educated. It's very hard to get an...
Read full review of Dell PowerStore »
Ghayur Abbas
Manager Networks & Messaging Systems at TCS
Technical support is not very good from the India region but very good from the UK region or the USA. Initially, the...
Read full review of Dell PowerProtect DD (Data Domain) »
Md. Lyas Uddin Bhuiyan
Senior Manager at Express Systems Limited (ESL)
The local support in Dhaka is very good and we are happy with it.
Read full review of Dell PowerEdge Rack Servers »

Review 1 of 30

Jim Ganong
Supervisor, IT Operations at a insurance company
It's an Israeli company and its headquarters in the United States is located in the Boston area. I've actually been...
Read full review of INFINIDAT InfiniGuard »
Anonymous User
Presales Professional at a comms service provider
I would give the technical support a 10/10 rating.
Read full review of INFINIDAT InfiniBox »

Review 1 of 2

Technical Support

No Data Available

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