Compare Dell Technologies vs Insightsoftware

Dell Technologies

Based on 1591 reviews.

Insightsoftware

Based on 4 reviews.

Sample Customers

Magnitude

Unilever, HSBC, Independent Health, Imperial Tobacco, Comcast, Scotiabank

Popular Solutions

Dell Unity XT

25 reviews

Dell PowerEdge Rack Servers

84 reviews

VxRail

28 reviews

Longview Analytics

0 reviews

Top Industries

Educational Organization

18%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

14%

Recreational Facilities/Services Company

12%

Computer Software Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Derrick Brockel
Senior Manager of Operations at a comms service provider
We’re 90% virtualized. NetWorker is backing up all our VMs. Since NetWorker and VMware are Dell products, they...
Read full review of Dell NetWorker »
Steven McClendon
Data Center Server & Storage Administrator at a manufacturing company
I've used Dell SC Series at other companies as a good storage tier for servers for VMware and on HP UX servers as well.
Read full review of Dell SC Series »
Srikanth Purushothaman
DIRECTOR at Vellore Online Systems
We've used both Unity 380 and Unity 480. My experience is very good, and I never had a problem so far. It is running...
Read full review of Dell Unity XT »
Syed Shahid Hasan
Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm
Most replication products focus solely on replicating block data from production to your disaster recovery (DR) site....
Read full review of Dell RecoverPoint »
Hassen Trabelsi
IT Manager at Messer France
We use Dell PowerEdge Rack Servers for application servers, storage servers, or some hypervisor servers.
Read full review of Dell PowerEdge Rack Servers »

Review 1 of 5

Anonymous User
Lead Functional Consultant at a financial services firm

Read full review of Longview Analytics »

Review 1 of 1

Customer Service

Nick Hamilton
Enterprise IT Architect at ESTI Consulting Services
Technical support is good.
Read full review of Dell PowerPath »
MinaMagdy1
Senior System Engineer at a computer software company
Dell has 24/7 support for hardware replacement. In most regions, Dell EMC uses partners to deliver support. The...
Read full review of Dell PowerVault »
Sebastien Chene
Senior Business Development Manager at a comms service provider
I haven't contacted technical support yet. However, my customers are less satisfied than before with support.
Read full review of Dell PowerVault »
AdityaKumar3
Working Student at HELLA
Dell PowerScale's support is good.
Read full review of Dell PowerScale (Isilon) »
Naresh Ochani
Director at Newera Informatique pvt.ltd
My clients have been satisfied with the support from Dell PowerScale (Isilon).
Read full review of Dell PowerScale (Isilon) »
YannisAlexandris
Senior Technical Consultant at Amplus
Support is very good.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Head Of IT at a financial services firm
Dell EMC is actually one of the strategic vendors we work with, so they have quite a big presence at our bank. We...
Read full review of Dell Unity XT »
Sami Abughosh
Servers Senior Network Administrator at Dukat d.d.
I rate the technical support a three out of ten.
Read full review of Dell PowerEdge T »
Reviewer343234
Systems Engineer at Air France KLM
We are very happy with their support because we benefit from ProSupport. It includes the intervention on the data...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Senior Systems Administrator at a non-profit
Since the product is not on the front banner of Dell, the support may not be the best. We encountered some issues,...
Read full review of Dell NetWorker »
SySA43dmin
System Administrator
We have used them, but we need to renew the service.
Read full review of Dell NetWorker »
Owen Jackson
Senior IT Systems Engineer at a aerospace/defense firm
We have only used tech support to replace drives that have gone bad. But our experience has not been so good. The...
Read full review of Dell Unity XT »
Anonymous User
Infrastructure Specialist at a financial services firm
For the moment, the support is okay.
Read full review of VxRail »
Anonymous User
Data Center Admin at a educational organization
My company has used the technical support of the tool. I rate the technical support a ten out of ten.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
It system engineer at a consultancy
The enterprise support provided by Dell is good, especially the support for servers, which is an area where our...
Read full review of Dell PowerEdge Rack Servers »
Jitesh Rathod
Sr. Team Lead - IT at InfoStretch
Technical support is good.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Analista de Sistemas SR at a tech services company
The support from Dell EMC Avamar is good.
Read full review of Dell Avamar »
Anonymous User
Tech Specialist at a financial services firm
Technical support has superb response times and expertise.
Read full review of VNX [EOL] »
Anonymous User
Senior Storage Engineer
Customer support, when we have needed it, has been OK. We recently had some volume configuration issues related to...
Read full review of Dell XtremIO »
Anonymous User
Presales Engineer at a computer software company
I am very impressed by the simplicity of the solution. They have very good support system called CoPilot. Whenever I...
Read full review of Dell SC Series »
Slava Mislivets
Sr. Infrastructure Engineer at CSL Behring
I'm really pleased with the technical support because it's centralized. It's not just VxRail support, it's hardware...
Read full review of VxRail »
Anonymous User
Storage Analyst III at a energy/utilities company
When I need Dell EMC NetWorker support and there's a Dell EMC Data Domain issue, it's really easy to have support for...
Read full review of Dell NetWorker »
Anonymous User
System Engineer at a tech services company
Technical support is very good. I do use it from time to time and it's always excellent.
Read full review of Dell SC Series »
Anonymous User
CEO at a tech vendor
The technical support is excellent, including the remote support. The Dell support team utilizes some really good...
Read full review of Dell XR2 Rugged Server »
Lew Nix
Information Technology Manager at a non-tech company
Their support cases are all handed through the portal. The support contacts me when they need to do upgrades. It has...
Read full review of Dell Unity XT »
Flavio Araujo
Works
Very good.
Read full review of Dell Unity XT »
Steffen Seifer
System Engineer at a computer software company
We use Dell support for notebooks, servers, and storage. Overall, I would rate their support an eight out of ten.
Read full review of Dell PowerEdge Rack Servers »
Michel Desconnets
Responsable Infrastructure at a media company
Regarding Dell's support, we haven't needed it much recently, which is a positive sign. We haven't had many issues...
Read full review of Dell PowerEdge Rack Servers »
Shiraz Ahmed
Founder & CEO at Technomatters
I haven't had to contact support as of yet.
Read full review of Dell Avamar »
Leadoffsol67
Lead Offering Solution Architect Cloud and Workload
I haven't had a good experience with technical support. It takes them a very long time to resolve issues.
Read full review of Dell NetWorker »

Review 1 of 30

Anonymous User
Technology Lead Onsite at a tech services company
Customer Service: It's very good and quick. Technical Support: They're good and efficient.
Read full review of Longview Analytics »
Anonymous User
Sr. Project Manager at a tech services company
Customer Service: 8/10 - They are a very prompt and knowledgeable customer service support. Technical Support: 8/10.
Read full review of Longview Analytics »
Anonymous User
Lead Functional Consultant at a financial services firm
Customer Service: 6/10. Technical Support: 8/10.
Read full review of Longview Analytics »
Anonymous User
Sr. Business Analyst at Archer Daniels Midland Company
Customer Service: 9/10 as they are a very user friendly customer service team and they are always responsive and...
Read full review of Longview Analytics »

Review 1 of 4

Technical Support

No Data Available

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