Compare Dell Technologies vs Insightsoftware

Dell Technologies

Based on 1658 reviews.

Insightsoftware

Based on 4 reviews.

Sample Customers

Magnitude

Unilever, HSBC, Independent Health, Imperial Tobacco, Comcast, Scotiabank

Popular Solutions

Dell Unity XT

16 reviews

Dell PowerEdge Rack Servers

92 reviews

VxRail

30 reviews

Longview Analytics

0 reviews

Top Industries

Educational Organization

18%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

13%

Computer Software Company

10%

Recreational Facilities/Services Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »
Paul Croteau
Senior Solution Architect at Rackspace
We are a very large customer of Dell EMC. We have several different deployments or installations. The biggest use...
Read full review of Dell PowerMax NVMe »

Review 1 of 5

Anonymous User
Sr. Business Analyst at Archer Daniels Midland Company

Read full review of Longview Analytics »

Review 1 of 1

Customer Service

Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
Typically, issues are escalated to me, and I deal with problems on my own. However, I have been in touch with...
Read full review of Dell NetWorker »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
I have been satisfied with the technical support.
Read full review of DD Boost »
Farhan Ashraf
Presales Manager at NDS
The solution's technical support is good.
Read full review of VxRail »
Shrikant Teggi
Sr. Area Technical Manager at National Support Manager
Technical support was absolutely supportive. Whenever we faced any issues, we logged a call with Dell and immediately...
Read full review of Dell PowerProtect DD (Data Domain) »
Serdar De
IT Manager at ÜÇGE Shopfitting & Design
I take support from a local third-party support firm in Turkey. We do not have local Dell technical support. The...
Read full review of Dell PowerFlex »
Ali Yazıcı
IT Service Manager at Kuveyt Turk Participation Bank
The technical support is very good and we are satisfied with it.
Read full review of VMAX [EOL] »
Mario Castillo
Jefe de IT at Asociación de Azucareros de Guatemala
The solution is not that easy to use, but Dell's support is great.
Read full review of Dell Data Protection Advisor »
Anil Rahulwar
Storage Engineer at Movate
The tech support is good.
Read full review of Dell PowerScale (Isilon) »
Systemarchi67
Systems Architect at Tebicom SA
Technical support for the solution is good.
Read full review of Dell Unity XT »
Juan LuisNuñez
Engineering Director at MC Microcomputación
We haven't had to raise support tickets often. Initially, we try to solve issues using the knowledge base. Our...
Read full review of Dell OpenManage Enterprise »
Mirza Rahim
Team Leader : IT Infrastructure and Service Delivery at United Energy Pakistan Ltd
We have had a good experience with customer service and support. I rate them an eight out of ten.
Read full review of Dell NetWorker »
Iñigo Loiarte
Director at ComyMedia
I would rate technical support at eight out of ten.
Read full review of Dell Unity XT »
Anonymous User
Enterprise Architect Infrastructure at a engineering company
Extremely good. We usually receive on shore support when we have issues, which is always a plus as there is no “lost...
Read full review of Vblock [EOL] »
Jin Park
Manager at a healthcare company
I would rate the support for this solution a seven out of ten. The quality of support depends on the agent you deal...
Read full review of Dell PowerScale (Isilon) »
Mohammad Salman
Manager of Customer Services
The technical support was good, especially for upgrading, which we did four times. It was straightforward and easy.
Read full review of Dell XtremIO »
Abhishek Mangal
Automation Consultant at a computer software company
I have not contacted technical support because, as consultants, we are not hands-on, and haven't had any reason to...
Read full review of Moogsoft »
Anonymous User
Associate Specialist at a tech services company
I've never contacted technical support. I know a lot about the product myself, and I know people that I can talk to...
Read full review of Dell Data Protection Advisor »
Rob Morc
Responsable arwuitectura at a transportation company
Their support is very good.
Read full review of Dell PowerStore »
Anonymous User
Systems Engineer Senior at a healthcare company
I never had any issues with support on the storage array.
Read full review of Dell XtremIO »
Anonymous User
Product Owner at a financial services firm
I rate Dell support seven out of 10. Sometimes, it's a 10, but other times it's a five. The support is good, but it...
Read full review of Dell PowerFlex »
MD-MONIRUZZAMAN
Assistant Vice President at a financial services firm
The support from the local partner was good, and we required minimal support from Dell. The administration of the...
Read full review of Dell XtremIO »
Asim Sinha
Senior SAN Administrator at a manufacturing company
The technical support is okay. It's not bad.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Backup Systems Engineer at Nordstrom, Inc.
Like any other company, many of the support calls go to places on the other side of the world. It is sometimes...
Read full review of Dell Avamar »
Anonymous User
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Customer service and support need improvement in terms of response time.
Read full review of Moogsoft »
Shuhrat Tursunov
Head of Information Security at Bank Eskhata
With the technical support team of Dell PowerStore, my company faces certain language barriers.
Read full review of Dell PowerStore »
Adalberto Filho
Storback at storback
Dell EMC support is good.
Read full review of Dell NetWorker »
Marcos Palmiro
Infrastructure and Capacity Architecture Specialist at Claro Brasil
It's very good. They do proactive monitoring, and if something goes wrong, they come and solve the issue without us...
Read full review of Dell VMAX All Flash »
rrukhaiyar573
Technical Manager at a recreational facilities/services company
The tool's support is good but they can do better.
Read full review of Dell PowerMax NVMe »
Jigar Acharya
VP - Engineering Operations at WPG Consulting
We've dealt with technical support and have found them to be helpful and responsive. We're satisfied with the level...
Read full review of Dell EqualLogic PS series »
PAOLO JONATHAN
Senior Infrastructure Engineer at CROSSWORLD SOLUTIONSTECHNOLOGIES COROPORATION
I'm not the one who interacted with them directly. One of my teammates has been interacting with them. To get the...
Read full review of Dell Encryption Enterprise [EOL] »

Review 1 of 30

Anonymous User
Technology Lead Onsite at a tech services company
Customer Service: It's very good and quick. Technical Support: They're good and efficient.
Read full review of Longview Analytics »
Anonymous User
Lead Functional Consultant at a financial services firm
Customer Service: 6/10. Technical Support: 8/10.
Read full review of Longview Analytics »
Anonymous User
Sr. Project Manager at a tech services company
Customer Service: 8/10 - They are a very prompt and knowledgeable customer service support. Technical Support: 8/10.
Read full review of Longview Analytics »
Anonymous User
Sr. Business Analyst at Archer Daniels Midland Company
Customer Service: 9/10 as they are a very user friendly customer service team and they are always responsive and...
Read full review of Longview Analytics »

Review 1 of 4

Technical Support

No Data Available

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