Compare Dell Technologies vs Telstra

Dell Technologies

Based on 1636 reviews.

Telstra

Sample Customers

Popular Solutions

Dell Unity XT

22 reviews

Dell PowerEdge Rack Servers

91 reviews

VxRail

29 reviews

Top Industries

Educational Organization

19%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
Paul Croteau
Senior Solution Architect at Rackspace
We are a very large customer of Dell EMC. We have several different deployments or installations. The biggest use...
Read full review of Dell PowerMax NVMe »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »

Review 1 of 5

No Data Available

Customer Service

Babawale Awojinrin
IT Operations Manager at Healthplus limited
The last company I worked in are Dell partners, so I seek help from them.
Read full review of Dell PowerProtect DP (IDPA) »
Abdul Rehman Abid
Manager Enterprise Solutions at Megaplus
I rate technical support from Dell Unity XT a nine out of ten.
Read full review of Dell Unity XT »
YannisAlexandris
Senior Technical Consultant at Amplus
Support is very good.
Read full review of Dell PowerScale (Isilon) »
Ryan Dave Brigino
Software Engineer at Es'hailSat
We have contacted Dell support many times. Usually, we contact them about faulty hardware. We are satisfied. They've...
Read full review of Dell PowerEdge VRTX »
Atif Pervaiz
Senior System Engineer at Atlas Security
Dell provides support within four hours, and they always fulfill their promises.
Read full review of Dell PowerScale (Isilon) »
Siddhesh Sawant
Sr. Customer Support Engineer at Magnamious Systems Pvt. Ltd.
Dell tech support has been good. They have some problems with the smaller rollouts, such as laptops and other...
Read full review of Dell vSAN Ready Nodes »
Chea Thoya
Business Unit Head - Enterprise Compute and Business Resiliency at Konvergenz
The support from the vendor was quick.
Read full review of Dell NetWorker »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
I have been satisfied with the technical support.
Read full review of DD Boost »
SamuelThomas
Consultant at Key Information Technology L.L.C.
The customer service is excellent.
Read full review of Dell VxBlock System »
Ali Yazıcı
IT Service Manager at Kuveyt Turk Participation Bank
The technical support is very good and we are satisfied with it.
Read full review of VMAX [EOL] »
Adams Rasheed
Information Technology Manager at a energy/utilities company
I admire EMC for their technical support. In general, they are very responsive, and in this case, it is no different....
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
IT Manger at a construction company
I encountered issues a few times, and they resolved them within the time frame.
Read full review of Dell PowerEdge Rack Servers »
Hussein Harb
Director at mindIT
I would rate technical support an eight out of ten. We have never had a problem with technical support. There are a...
Read full review of Dell PowerEdge Rack Servers »
Herzel Cohen
IT Infrastructure Manager at a real estate/law firm
Support is very good if we need it. If we have any problem with the equipment, the Dell team works with us to fix...
Read full review of Dell PowerEdge Rack Servers »
Lew Nix
Information Technology Manager at a non-tech company
Their support cases are all handed through the portal. The support contacts me when they need to do upgrades. It has...
Read full review of Dell Unity XT »
MohamedDakn
General Manager responsible for IT Infrastructure and Operations at a financial services firm
Our experience with customer and technical support has been very good. For example, in one instance we had a problem...
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Chief Technology Officer at a tech services company
I think the customer support at Dell is adequate, at least when it comes to their server support team. Some other...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Desktop Support Engineer at a computer software company
The technical support is quite good. they are helpful and responsive and we are satisfied with the level of support...
Read full review of Dell Avamar »
Anonymous User
Director of Exploitation at a security firm
Technical support is very good.
Read full review of VNX [EOL] »
Marcos Palmiro
Infrastructure and Capacity Architecture Specialist at Claro Brasil
It's very good. They do proactive monitoring, and if something goes wrong, they come and solve the issue without us...
Read full review of Dell VMAX All Flash »
Anonymous User
Director of Information Technology at a logistics company
It takes a week for Dell's frontline support to find a solution or we have to escalate it with somebody above them.
Read full review of Dell PowerProtect DP (IDPA) »
Anonymous User
Deputy Manager at a tech services company
The technical support is good but could be better.
Read full review of VxRail »
Anonymous User
Co-Founder at a tech services company
I did not contact Dell support for this Dell EMC PowerStore solution but I have contacted them before for other...
Read full review of Dell PowerStore »
Anonymous User
Senior Systems Administrator at a non-profit
Since the product is not on the front banner of Dell, the support may not be the best. We encountered some issues,...
Read full review of Dell NetWorker »
Eric Meiser
Senior Consultant at SoftEd Systems
In the beginning, we had to put in a lot of requests with their technical support. Now, we have fewer tickets. The...
Read full review of VxRail »
Shehan Attapattu
head of presales at a tech services company
Support is okay. We don't use it frequently as our engineers can manage well. Only when they can't handle a problem,...
Read full review of Dell Avamar »
Anonymous User
IT & Comm Infrastructure Operations at a financial services firm
Customer Service: Very good. Technical Support: Very good.
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
Storage Solutions Architect at a healthcare company
Technical support has been good and responsive. They know how to fix an issue.
Read full review of Dell Unity XT »
Anonymous User
Commvault & EMC Networker, Avamar Backup Administrator at a tech services company
Our company has availed tech support, they are quite helpful and efficient. The maximum turnaround time I have...
Read full review of Dell Avamar »
Parimal Sardar
Senior Manager - SBR Technical Services at Reliance Industries Ltd
Dell PowerMax NVMe's tech support is good.
Read full review of Dell PowerMax NVMe »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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