Compare Dell Technologies vs Telstra

Dell Technologies

Based on 1562 reviews.

Telstra

Sample Customers

Popular Solutions

Dell Unity XT

24 reviews

Dell PowerEdge Rack Servers

87 reviews

VxRail

27 reviews

Top Industries

Educational Organization

18%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Derrick Brockel
Senior Manager of Operations at a comms service provider
We’re 90% virtualized. NetWorker is backing up all our VMs. Since NetWorker and VMware are Dell products, they...
Read full review of Dell NetWorker »
Steven McClendon
Data Center Server & Storage Administrator at a manufacturing company
I've used Dell SC Series at other companies as a good storage tier for servers for VMware and on HP UX servers as well.
Read full review of Dell SC Series »
Srikanth Purushothaman
DIRECTOR at Vellore Online Systems
We've used both Unity 380 and Unity 480. My experience is very good, and I never had a problem so far. It is running...
Read full review of Dell Unity XT »
Syed Shahid Hasan
Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm
Most replication products focus solely on replicating block data from production to your disaster recovery (DR) site....
Read full review of Dell RecoverPoint »
Hassen Trabelsi
IT Manager at Messer France
We use Dell PowerEdge Rack Servers for application servers, storage servers, or some hypervisor servers.
Read full review of Dell PowerEdge Rack Servers »

Review 1 of 5

No Data Available

Customer Service

Arsalan Orayedh
Service Delivery Engineer at Gulf Air
Support, especially from the Middle East region, is very bad. Sometimes support is good, but it's usually bad.
Read full review of Dell NetWorker »
Stefan Ackelman
Infrastructure manager at a government
I rate Dell support nine out of 10. They've helped us get the platform running and perform remote upgrades. They've...
Read full review of Dell PowerEdge Rack Servers »
ManuelIglesias
Solutions Architect at Open group
Technical support is very nice. I think it's the best support that I have tested because I have some other solutions...
Read full review of VxRail »
Jorge Soto
Architect of solutions at Trendit
I rate Dell support seven out of 10.
Read full review of Dell PowerEdge Rack Servers »
Leo Pascubillo
Solutions Engineer at MDI
Technical support is good since they support us 24/7. I rate the technical support an eight to nine out of ten.
Read full review of PowerEdge C »
Palatla Srikanth
Lead Solution Architect at Avineon India Private Limited
The team supports us whenever we raise a query or call them.
Read full review of Dell PowerEdge XE Servers »
Enrique-Rodriguez
Lead Converged Infrastructure Engineer at a insurance company
VxRail's support is excellent. I would give them a nine out of ten.
Read full review of VxRail »
JohnDeavers
Senior Solutions Architect at ePlus Technology
I've never had a good experience with technical support.
Read full review of Dell PowerEdge M »
Carlos Andres Campo
VMware/ Storage Specialist at a energy/utilities company
The solution's technical support was fast.
Read full review of Dell Unity XT »
Eldad Ohana
System Administrator at Haaretz
If I had any issues at the beginning, it was dealt with in the presence of the integrator, and he fixed it. I have...
Read full review of Dell PowerStore »
Anonymous User
Sr. Storage Engineer at a consultancy
I have had pretty good support including being escalated to engineering very quickly, this could be considered a good...
Read full review of Dell XtremIO »
Wa Tar
0 at Osiham
The tool's support is good.
Read full review of Dell ECS »
Anonymous User
Senior Manager at a tech vendor
Technical support has gotten progressively worse. In the past 24 months, give or take, the amount of attention from...
Read full review of Dell Unity XT »
BenoitQuenet
Senior Consultant at a tech services company
The support is good.
Read full review of Dell SC Series »
John Lyons
Sales Engineer at a tech services company
Tech support for PowerMax was pretty good. They came out and set it up and did the install. That took a day. We did...
Read full review of Dell PowerMax NVMe »
Anonymous User
Senior Director, Engineering at a tech vendor
I am comfortable with the Dell technical support. I work with them all the time. We've had some issues with parts...
Read full review of Dell PowerStore »
Abdelrahman Mohamed
Senior Sales Engineer at a tech services company
The level of technical support depends on your SLA. You have, for example, next business day, full support, full...
Read full review of Dell PowerProtect DD (Data Domain) »
Joakim
Vmware Vsphere System Engineer at a retailer
We contacted them once about to test a VxRail solution. That was quick, and it was working, so it's hard to gauge...
Read full review of Dell PowerStore »
Anonymous User
Group manager at a government
During the installation phase, Dell's support services are top-notch. I rate the technical support a six or seven out...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT at a manufacturing company
Dell EMC, generally, is good from a technical support perspective. We really never have issues.
Read full review of Dell Unity XT »
Anonymous User
RSI
It was a little bit complicated at the beginning because there were two products. There was the software part, which...
Read full review of VxRail »
Anonymous User
Senior Systems Engineer - Storage Resource Management at a tech services company
The technical support is very good.
Read full review of Dell VPLEX »
Nissim Bitto
Presale at a comms service provider
The customers like and appreciate Dell's technical support.
Read full review of Dell PowerStore »
Duco Rob
Founder and CEO at Desktoptowork
Technical support for Compellent was a lot better because for Dell EMC the PowerStore is a new solution and they...
Read full review of Dell PowerStore »
Anonymous User
IT & Comm Infrastructure Operations at a financial services firm
Customer Service: Very good. Technical Support: Very good.
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
Systems Administrator at a computer software company
I presume that the product's technical support works since I haven't heard anything bad about them.
Read full review of Dell ECS »
Anonymous User
IT Specialist at a healthcare company
We do use technical support and it is always good.
Read full review of VNX [EOL] »
Anonymous User
Engineer at a logistics company
Customer Service: 4 out of 5. Technical Support: Technical Support: 3 Engineer Support: 5
Read full review of Dell AppSync »
Anonymous User
Senior System Engineer at a healthcare company
We haven't had to call technical support. It has been a pretty solid product.
Read full review of Dell Unity XT »
Jigar Acharya
VP - Engineering Operations at WPG Consulting
We've dealt with technical support and have found them to be helpful and responsive. We're satisfied with the level...
Read full review of Dell EqualLogic PS series »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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