Compare Delphix vs Rubrik

Delphix

Based on 16 reviews.

Rubrik

Based on 103 reviews.

Sample Customers

Popular Solutions

Delphix

4 reviews

Rubrik

19 reviews

Rubrik Go

6 reviews

Top Industries

Financial Services Firm

29%

Computer Software Company

11%

Insurance Company

10%

Manufacturing Company

Computer Software Company

12%

Financial Services Firm

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pradeep Krishnan
Information System Manager at Tech Mahindra Limited
The current use case is to manufacture or generate synthetic data on the fly in different environments.
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Review 1 of 1

Boomchi Kumar
Director at Trace3
We use Rubrik Go for cloud databases and overall cyber resiliency.
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Ibrahim Hasan
Sales Manager at Beta Information Technology
Our customers primarily use Rubrik for secure backup, with a guarantee of ten million dollars in case of any attack...
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Review 1 of 2

Customer Service

Niaz Aziz
Projects Team Lead at Azeemi Technologies
The solution's technical support is good.
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Kevin Lang
Director of Federal Sales at a tech services company
Delphix support is second to none. Most of those guys have been around for 10 or 12 years.
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Maru Schitekat
Director at Nuevo Espacio TI
Technical support has been excellent.
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Anonymous User
IT Consultant at a tech services company
10 out of 10.
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Pradeep Krishnan
Information System Manager at Tech Mahindra Limited
The solution’s technical support is very good.
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Anonymous User
Product Owner & Scrum master at a financial services firm
I rate Delphix support eight out of 10. They are relatively responsive. Sometimes they don't respond as quickly as we...
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Mehmet-Melek
Quality Assurance Engineer at a financial services firm
We encountered a problem when we ran the POC process. We contacted support, the consultant opened a ticket and then...
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RIDWAAN Kaka
Database and Applications manager at AfroCentric Health
I believe that Delphix's support team is one of the best around. They are helpful and they don't walk away from a...
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Anonymous User
CTA\Owner at a tech services company
Delphix's technical support is fairly knowledgeable.
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Anonymous User
Information Technology Consultant at a computer software company
I rate the technical support a seven out of ten.
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Review 1 of 10

Graeme Dendy
Service manager at Datacentrix (Pty) Ltd
The solution's technical support team is pretty helpful and generally responds very quickly.
Read full review of Rubrik Go »
Srinivas-R
General Manager - IT Infrastructure / Security at The Himalaya Drug Company
The technical support is good. We have good contact, all the issues are resolved on time.
Read full review of Rubrik »
Allan Skeels
General Manager at Australian Payments Plus
My experience with customer service and support was very good. They were available to help with both deployment and...
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Matthew Vallandingham
Systems Administrator at Churchill Downs
We have had training sessions. We used customer support once, and they resolved the issue immediately.
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Anonymous User
Sr. Cloud Systems Engineer at a computer software company
I would rate their technical support at least a nine out of ten. The support is very good. Nobody's perfect but it's...
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Anonymous User
Domain Specialist infrastructure& platforms
The tech support is extremely helpful.
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AhmedSamir
Systems Consultant at a tech services company
To this point, we have had no experience with technical support.
Read full review of Rubrik Go »
Anonymous User
Enterprise Solutions Architect at a tech vendor
We have not had a need to contact technical support.
Read full review of Rubrik Go »
Chadd Blanchard
System Administrator at a manufacturing company
The vendor has world-class support, and some of the best support we have for our solutions. Rubrik support has been...
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Maan Othman
Senior System Engineer at a comms service provider
They are very impressive. Their support is good, and they are cooperative.
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Anonymous User
CTO at a tech services company
The solution's technical support is good, and they answer quickly and efficiently. However, to improve the support,...
Read full review of Rubrik Go »
Azam Abdoelbasier
SQL Server and MongoDB DBA at KVK
We contacted the technical support team for some technical questions, and the experience was very positive. They...
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Nathan Monk
Managing Consultant at a consultancy
Rubrik’s technical support has been phenomenal! They are extremely quick to respond and 99% of the time, they are...
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Anonymous User
Lead Storage and Backup Engineer at a computer software company
The technical support in India is excellent; they are quick to respond and resolve issues.
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Anonymous User
Vice President Information Technology at a tech services company
We faced no significant challenges while integrating Rubrik with our IT infrastructure. Their support team was...
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Anonymous User
Sr. Systems Engineer at a tech services company
Customer Service: Very good, almost a 10 out of 10. They are among the very best vendors we've worked with. Technical...
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Anonymous User
Solutions Engineer at a tech services company
The technical support is good, it's a free call home feature. If it's an urgent issue they will upgrade you to...
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Anonymous User
Solutions Architect at a insurance company
When updates are needed everything is done through the support. When we need to upgrade we call the support, open a...
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Anonymous User
Storage Administrator at a healthcare company
When we have run into issues, we've reached out to our support team at Rubrik and they've been very quick to respond....
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Shaik-Burhan
System Engineer at Tahaluf
The technical support is okay. We do not face many problems. We solve all our issues.
Read full review of Rubrik »
Maan Othman
Senior System Engineer at a comms service provider
The technical support is wonderful. Very cooperative and informative.
Read full review of Rubrik Go »
Anonymous User
Paralegal at a legal firm
In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are...
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Anonymous User
Senior Technology Architect at a comms service provider
If you have any issues with the software, then the Rubrik support is trained and responsive enough to get you...
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Anonymous User
Head of IT Infrastructure at a university
Five star rating: Calls are picked up and managed through constant communication to ensure a speedy resolution.
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Anonymous User
IT Manager at a manufacturing company
We have dealt with technical support in the past. In fact, we have three open cases right now. They've been pretty...
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Anonymous User
Administrator at a transportation company
Rubrik support is outstanding.
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Specialist2403
Infrastructure Specialist at a comms service provider
We have contacted technical support a couple of times and they are good. They are very responsive. Technically, they...
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Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
Any of the few customer issues were promptly solved by the support. We had internal training through videos offered...
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Anonymous User
Solutions Architect at a tech services company
Support is good now that they are done restructuring.
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Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
The level of technical support is very high in terms of the availability, skills and low time to solve issues.
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Review 1 of 30

Technical Support

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