Compare Delphix vs Rubrik

Delphix

Based on 16 reviews.

Rubrik

Based on 103 reviews.

Sample Customers

Popular Solutions

Delphix

4 reviews

Rubrik

19 reviews

Rubrik Go

7 reviews

Top Industries

Financial Services Firm

27%

Computer Software Company

12%

Insurance Company

10%

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

11%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pradeep Krishnan
Information System Manager at Tech Mahindra Limited
The current use case is to manufacture or generate synthetic data on the fly in different environments.
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Review 1 of 1

Boomchi Kumar
Director at Trace3
We use Rubrik Go for cloud databases and overall cyber resiliency.
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Ibrahim Hasan
Sales Manager at Beta Information Technology
Our customers primarily use Rubrik for secure backup, with a guarantee of ten million dollars in case of any attack...
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Review 1 of 2

Customer Service

Kevin Lang
Director of Federal Sales at a tech services company
Delphix support is second to none. Most of those guys have been around for 10 or 12 years.
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Niaz Aziz
Projects Team Lead at Azeemi Technologies
The solution's technical support is good.
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Maru Schitekat
Director at Nuevo Espacio TI
Technical support has been excellent.
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Anonymous User
CTA\Owner at a tech services company
Delphix's technical support is fairly knowledgeable.
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Anonymous User
IT Consultant at a tech services company
10 out of 10.
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Anonymous User
Product Owner & Scrum master at a financial services firm
I rate Delphix support eight out of 10. They are relatively responsive. Sometimes they don't respond as quickly as we...
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Anonymous User
Information Technology Consultant at a computer software company
I rate the technical support a seven out of ten.
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Pradeep Krishnan
Information System Manager at Tech Mahindra Limited
The solution’s technical support is very good.
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RIDWAAN Kaka
Database and Applications manager at AfroCentric Health
I believe that Delphix's support team is one of the best around. They are helpful and they don't walk away from a...
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Mehmet-Melek
Quality Assurance Engineer at a financial services firm
We encountered a problem when we ran the POC process. We contacted support, the consultant opened a ticket and then...
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Review 1 of 10

JoseRodriguez6
Services Manager at TCO Latam
While the technical support services are generally effective, there have been instances where we needed to escalate...
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Boomchi Kumar
Director at Trace3
The solution’s technical support is very good.
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Josua Taljaard
General Manager Commercial / Business Unit Manager Commercial at Datacentrix (Pty) Ltd
I would rate its customer service and support six out of ten.
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Matthew Gill
Senior Network System Engineer at a insurance company
While this might not count as a "tool," the support methodology with Rubrik is really interesting. When we need to do...
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Nathan Monk
Managing Consultant at a consultancy
Rubrik’s technical support has been phenomenal! They are extremely quick to respond and 99% of the time, they are...
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Burak Ustun, M.S.
Senior Engineer, System & Networking
10 out of 10.
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Anonymous User
IT Manager at a manufacturing company
We have dealt with technical support in the past. In fact, we have three open cases right now. They've been pretty...
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Anonymous User
Director and Co-Founder at a tech services company
Customer Service: 10/10. Never seen support like it. Technical Support: The best of the best. Rubrik's investment in...
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Grant Hendricks
Systems Architect at Cardtronics
Rubrik has the best vendor support that I've dealt with. They're probably the best. They're the most knowledgeable,...
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Maan Othman
Senior System Engineer at a comms service provider
They are very impressive. Their support is good, and they are cooperative.
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Lee Apps
Cloud Services Manager at Tecala Group
Our experience with technical support has been really good. Feature requests are predominantly what we're asking for,...
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Anonymous User
Ecosystem Solution Architect Lead for UK, Ireland, Arfica at a consultancy
The times I've worked with them, the customer service and support were just a little bit slow, but they're still very...
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Matthew Vallandingham
Systems Administrator at Churchill Downs
We have had training sessions. We used customer support once, and they resolved the issue immediately.
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Edward Poll
Head of IT Infrastructure at Cranfield University
We used the support services a couple of times early on, because we were quite early adopters. They were fantastic....
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Anonymous User
Solutions Architect at a insurance company
When updates are needed everything is done through the support. When we need to upgrade we call the support, open a...
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Anonymous User
Vice President Information Technology at a tech services company
We faced no significant challenges while integrating Rubrik with our IT infrastructure. Their support team was...
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Sam Kemp
Enterprise Architect at SH Data Technologies
Customer service is top notch, which I am usually pretty disappointed in. So far it's the best I've seen for a tech...
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Anonymous User
Lead Storage and Backup Engineer at a computer software company
The technical support in India is excellent; they are quick to respond and resolve issues.
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Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
The level of technical support is very high in terms of the availability, skills and low time to solve issues.
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Anonymous User
Computer Operations Specialist at a retailer
The solution's technical support team is very responsive and proactive.
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Dileep Thakur
Senior Manager (Backup & Restore) at Pnb housing
We submit a support request and promptly receive an email from the annual support team. Overall, I find the support...
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Anonymous User
Paralegal at a legal firm
In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are...
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Azam Abdoelbasier
SQL Server and MongoDB DBA at KVK
We contacted the technical support team for some technical questions, and the experience was very positive. They...
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Anonymous User
Assistant Vice President at a financial services firm
I have found Rubrik's technical support to be extremely knowledgeable and easily accessible.
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SANTHAKUMAR Govindan
Senior Manager at a manufacturing company
The technical support is generally good. While their knowledge is good, I find there is a bit too much dependency on...
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Anonymous User
Lead Support Engineer at a financial services firm
The technical support is excellent.
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Anonymous User
Storage Administrator at a healthcare company
When we have run into issues, we've reached out to our support team at Rubrik and they've been very quick to respond....
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Specialist2403
Infrastructure Specialist at a comms service provider
We have contacted technical support a couple of times and they are good. They are very responsive. Technically, they...
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Maan Othman
Senior System Engineer at a comms service provider
The technical support is wonderful. Very cooperative and informative.
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Shaik-Burhan
System Engineer at Tahaluf
The technical support is okay. We do not face many problems. We solve all our issues.
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Review 1 of 30

Technical Support

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