Compare Dynatrace vs Sysdig

Dynatrace

Based on 349 reviews.

Sysdig

Based on 12 reviews.

Latest Research

Buyer's Guide

Dynatrace vs. Sysdig Monitor

January 2025

Sysdig Monitor vs. Dynatrace

Updated: January 2025

Buyer's Guide

Dynatrace vs. Sysdig Monitor

January 2025

Dynatrace vs. Sysdig Monitor

Updated: January 2025

Sample Customers

Dynatrace

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Sysdig Monitor

SAP Concur, Goldman Sachs, Worldpay by FIS, Cisco, Experian, Home Office, Societe Generale, Sunrun. More here: https://sysdig.com/customers/

Popular Solutions

12 reviews

0 reviews

9 reviews

1 reviews

Top Industries

Educational Organization

42%

Financial Services Firm

14%

Computer Software Company

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

17%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anand_Kumar
Enterprise Architect at DXC Technology
There are three major things that I look for. The first is that it is undoubtedly tier one, as per Gartner. This...
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Review 1 of 1

Md. Olid Hasan Bhuiyan
Site Reliability Engineer at ReliSource
During my undergraduate studies, I investigated how the frequency or order of actions within a specific system...
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Dan185638
Global Information Security Officer at a tech services company
We use Sysdig for cloud and Kubernetes posture management, including Kubernetes workload security, image...
Read full review of Sysdig Secure »

Review 1 of 2

Customer Service

RaidHammouri
Presales Engineer at 2P - Perfect Presentation
We can reach out to them directly through chat services within the platform itself, or we can contact their partners...
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PankajSingh4
Senior Specialist at Qualitest
I consulted the Dynatrace technical support team one year ago and had a pleasant experience with the team. I'm rating...
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Gregor Liddell
Dynatrace Technical Consultant at Mediro ICT
The technical support is good.
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AndreCosta
Data Engineer Manager at Creditas
The technical support is quite good. There is also very good documentation on the solution if you need it. Overall,...
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Anonymous User
Consultant at Infosys Technologies Ltd
Whenever I reach out to technical support, they are helping us. There's no point at which I would say they're not...
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Anonymous User
Operations Level 1 at a manufacturing company
The technical support team is really good. We do have guardian services, the dedicated resource who works with us. We...
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Avinash Podisetti
Architect at Highmark
I would rate the technical support very well. They work with the inside their development teams to get us the best...
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Anonymous User
Platform Engineer at a financial services firm
Technical support is awesome. I primarily do DC RUM, but all of that is in Poland, and they are phenomenal.
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Anonymous User
Middleware Engineer at a insurance company
Support is pretty good overall. Occasionally, you will get that support person who is not real responsive. However,...
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Anonymous User
Associate Consultant at a computer software company
We have worked with their technical support team on a couple of specific areas, and I would rate them a four out of...
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Alex Bielecki
Cloud Practice Specialist at a tech services company
I am a partner, so I know people in technical support who I can contact.
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Anonymous User
Senior Software Engineer at a tech vendor
We had training from them and they're all been knowledgeable. I'm happy with the training that they provided. Their...
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Anonymous User
Platform Architect Senior at The PNC Financial Services Group, Inc.
When it's something technical support can fix, it is very good. When it is something they can't fix, and it is either...
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Bacha Khoperia
Senior System Administrator at Public Service Development Agency
We never had a problem, and we never had to create a case with Dynatrace. The company from which we buy this product...
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Anonymous User
Solutions director at a tech services company
We had several calls to their support organization, but we have had a very good response from them. Even the Mission...
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Anonymous User
IT Manager at a financial services firm
I have a very good team who are very good at this, so from my perspective, I would say is Dynatrace is one of the few...
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Anonymous User
Monitoring Engineer at a manufacturing company
Technical support was pretty good. They jumped on the call, and we spent some time with them in India, and issues...
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Anonymous User
Module Lead
Customer Service: 7/10. Technical Support: 7/10.
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Ruan Van Staden
Academic Application Support at a university
Every now and again, we contact technical because we have a few questions and they are very responsive and helpful....
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Luke Kabamba
Senior Solutions Architect at a tech services company
We didn't have to contact them because it was so great. The solution was taking care of itself. For example, if there...
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Anonymous User
Director Of Integration And Performance at a media company
From what I've seen, they're very knowledgeable and easy to work with.
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Anonymous User
Consultant at a tech services company
Customer Service: Customer service is good. Technical Support: Technical Support is very good.
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Anonymous User
Senior Specialist at a logistics company
I have not contacted any customer solution or support. Since we are still on the warranty period, we have still...
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Anonymous User
Senior Systems Engineer at a transportation company
We haven't used technical support.
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Anonymous User
Vice President at a financial services firm
We have used the problem management, which is available on the management support community site. We have used that.
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Anonymous User
IT Director at a insurance company
We have a guardian that helps us. He's knowledgeable and gives us the right answers.
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Anonymous User
Cloud Engineer at Clearsale
Their technical support is excellent.
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Anonymous User
Application Analyst at Farm Bureau Insurance Of Mi
Mike Ditmar is probably one of the best engineers that I have ever worked with. If he does not know the answer, he is...
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Anonymous User
System Engineer - SiteScope Owner and Tech Lead at a manufacturing company
We used technical support. We just start configuring the system and the initial installation. We had one issue when...
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Anonymous User
Supervisor Of Event Management And Monitoring at a insurance company
It's easier when you can get to a level-2. We've had guardians on site for a while. Because we've had guardians on...
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Review 1 of 30

Peter Du
CISO at a recruiting/HR firm
I would rate their customer service an eight out of ten purely because I have it in a proactive manner. I meet our...
Read full review of Sysdig Secure »
Firat Y.
Security Consultant at a tech services company
The support team is awesome.
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SunilKumar28
DevOps Specialist at a manufacturing company
They were well aware of our potential purchase, so their responsiveness was quite high. Even though the initial free...
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Mario Simko
Observability team leader at SAP concour
We regularly reach out to them with any questions, even minor ones, as that's the support they offer us. I'm not sure...
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Miguel Angel Cuesta Bravo
System Administrator at Vermont Solutions
We have a direct contact with the support.
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Anonymous User
Cybersecurity Sales Specialist at a outsourcing company
The technical support offered by the vendor is good. The technical support is very knowledgeable. I rate the...
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Anonymous User
Works at a tech company
Great. Always supportive and doing all they could to help out. Had a few calls and got to talk with an engineer about...
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Dan185638
Global Information Security Officer at a tech services company
I rate Sysdig support 8 out of 10. We have an assigned Sysdig Solutions Architect who we meet with every 2 weeks. He...
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Anonymous User
IT Manager at a tech services company
Our technicians do not often ask for support, however, the support is okay. The questions they asked were handled...
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Review 1 of 9

Technical Support

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