Compare Dynatrace vs Sysdig

Dynatrace

Based on 348 reviews.

Sysdig

Based on 12 reviews.

Latest Research

Buyer's Guide

Dynatrace vs. Sysdig Monitor

December 2024

Sysdig Monitor vs. Dynatrace

Updated: December 2024

Buyer's Guide

Dynatrace vs. Sysdig Monitor

December 2024

Dynatrace vs. Sysdig Monitor

Updated: December 2024

Sample Customers

Dynatrace

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Sysdig Monitor

SAP Concur, Goldman Sachs, Worldpay by FIS, Cisco, Experian, Home Office, Societe Generale, Sunrun. More here: https://sysdig.com/customers/

Popular Solutions

13 reviews

0 reviews

9 reviews

1 reviews

Top Industries

Educational Organization

41%

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

18%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Barry Pieper
Manager, Performance Engineering at Medica Health Plans
We're a health plan, a health insurer. We're not a big one, we have about a million members. We are growing through...
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Review 1 of 1

Peter Du
CISO at a recruiting/HR firm
We use Sysdig Secure to gain visibility into our runtime workloads. We use a whole bunch of security tools to scan...
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Md. Olid Hasan Bhuiyan
Site Reliability Engineer at ReliSource
During my undergraduate studies, I investigated how the frequency or order of actions within a specific system...
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Review 1 of 2

Customer Service

Mark McDonald
Infrastructure Engineering Lead at The Star Entertainment Group
The support has been exceptional.
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Richard Mitchell
DevOps Leader at a legal firm
Talking about Dynatrace as a company, the people I've spoken to have always been responsive. The support is always...
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Anonymous User
Senior System Engineer at a tech services company
Customer Service: I would rate customer service very good. Technical Support: I would rate technical support very good.
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Michael Akers
Monitoring Services Manager at Vitality Corporate Services Limited
The technical support is very good. They are always there and able to answer any query.
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Anonymous User
Senior Systems Administrator Leader/Performance Engineer at a tech services company
Customer Service: 10 out of 10 as they are great to work with. Technical Support: 9 out of 10, but it could be 10 out...
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Shikha Yadav
Senior Analyst APM at a manufacturing company
I have used technical support a lot of times, mostly for technical stuff. For example, on challenges that I am facing...
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Anonymous User
TitleICT management division director
Exceptional. Very quick replies (sometimes in the order of minutes), very professional.
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Anonymous User
Platform Engineer at a financial services firm
Technical support is awesome. I primarily do DC RUM, but all of that is in Poland, and they are phenomenal.
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Anonymous User
Specialist at a tech services company
Very good support.
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Anonymous User
System Engineer - SiteScope Owner and Tech Lead at a manufacturing company
We used technical support. We just start configuring the system and the initial installation. We had one issue when...
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Anonymous User
Sr. Technical Consultant at a computer software company
The solution offers pretty good training modules, documentation, and community platforms. We're quite satisfied with...
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Krishnan Swaminathan
Chief Delivery & Wellness Officer at Bahwan CyberTek
Technical support is fine. We have not had any issues.
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Anonymous User
Integration Architect at a financial services firm
The technical support is good.
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Anonymous User
Product Manager at a financial services firm
Currently, we get the vendor support directly. Their support is adequate.
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Anonymous User
Systems Admin
I have opened a couple tickets with technical support. I can't recall any of them off the top of my head, but I do...
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Anonymous User
Technology Lead at a marketing services firm
I have never had any issues, so I haven't had to contact them.
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Anonymous User
Senior Director at a financial services firm
As our adoption was in its infancy, we had the physical Dynatrace guardians, local from local areas, if you will, in...
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Anonymous User
Systems Administrator III at a retailer
Customer Service: It's great. Technical Support: I haven't had to use it a lot.
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Anonymous User
IT Specialist at a government
On a scale of one to ten, my experience working with the AppDynamics onsite people and offsite support is maybe a...
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Anonymous User
APM Platform Architect at a transportation company
Technical support is really great, and they're very quick. If they cannot fix it, they're very good about escalating...
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Anonymous User
Test Manager at a university
We're going through a proof of concept right now, so we work very closely. They're knowledgeable and we get the right...
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Anonymous User
IT Architect Specialist/Manager at a tech services company
I'm working directly with sales and engineers from Dynatrace. They have been very supportive. They are very...
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Anonymous User
Application Support Analyst
We used a guardian to begin with. He trained us and helped us quite a bit. I think we had him for about six months....
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Anonymous User
Gerente de Operaciones at a consultancy
Technical support has been really good. Truthfully, we seldom use it. However, when we use it, it's fast. It's...
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Abhiram Gandhe
Principal Architect at a computer software company
We regularly connect with the technical support and obtain input from them. They are nice to work with, so we have...
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Anonymous User
Manager of DevOps at a hospitality company
The technical support is excellent.
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Anonymous User
Sales Engineer at a computer software company
Support is great. You can go by email and things, but also by chat. There's a chat functionality inside of the...
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Anonymous User
Assistant Manager at a tech services company
It's high.
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Anonymous User
Middleware Engineer at a insurance company
Support is pretty good overall. Occasionally, you will get that support person who is not real responsive. However,...
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Anonymous User
Associate Director, Application Performance Management Solution Design & Engineering at a financial services firm
We are satisfied with the technical support.
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Review 1 of 30

Mario Simko
Observability team leader at SAP concour
We regularly reach out to them with any questions, even minor ones, as that's the support they offer us. I'm not sure...
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Miguel Angel Cuesta Bravo
System Administrator at Vermont Solutions
We have a direct contact with the support.
Read full review of Sysdig Secure »
Firat Y.
Security Consultant at a tech services company
The support team is awesome.
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Peter Du
CISO at a recruiting/HR firm
I would rate their customer service an eight out of ten purely because I have it in a proactive manner. I meet our...
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SunilKumar28
DevOps Specialist at a manufacturing company
They were well aware of our potential purchase, so their responsiveness was quite high. Even though the initial free...
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Dan185638
Global Information Security Officer at a tech services company
I rate Sysdig support 8 out of 10. We have an assigned Sysdig Solutions Architect who we meet with every 2 weeks. He...
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Anonymous User
Cybersecurity Sales Specialist at a outsourcing company
The technical support offered by the vendor is good. The technical support is very knowledgeable. I rate the...
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Anonymous User
IT Manager at a tech services company
Our technicians do not often ask for support, however, the support is okay. The questions they asked were handled...
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Anonymous User
Works at a tech company
Great. Always supportive and doing all they could to help out. Had a few calls and got to talk with an engineer about...
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Review 1 of 9

Technical Support

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