Compare Enghouse Interactive vs SAP

Enghouse Interactive

SAP

Based on 1461 reviews.

Sample Customers

Syntellect CosmoCom

Helly Hansen, PlaceMakers, Scottish Borders Council, Spotless Group Limited, Affinion International, Green Mountain Energy, Metro Bank, MobilePeople

SAP Business Communications Manager

Kaeser Kompressoren

Popular Solutions

SAP S/4HANA

50 reviews

SAP ERP

31 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

Top Industries

No Data Available

Educational Organization

17%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
There are a lot of options for deploying S/4HANA. It depends on the industry and the customer's budget. It is usually...
Read full review of SAP S/4HANA »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
I work with SAP S/4HANA Cloud with two major clients: one in the UAE and one in UK. I already work with the...
Read full review of SAP S/4HANA Cloud »
JorgeSanz
Data Governance Senior Advisor at Abu Dhabi National Oil Company
My use cases are more in terms of data modeling.
Read full review of SAP PowerDesigner »
Anonymous User
Senior Risk & Compliance Manager at a tech company

Read full review of SAP Signavio Process Manager »

Review 1 of 5

Customer Service

No Data Available

Zonaid Zonaid
SAP Associate Consultant FICO at Fusion Infotech Limited
Technical support is very helpful and I rate it an eight out of ten.
Read full review of SAP S/4HANA Cloud »
Atakan Köycü
Co-Founder at Negzel Teknoloji A.Ş.
I've contacted technical support in the past when we found some errors in the product. Their support is based on a...
Read full review of SAP Process Orchestration »
TarunPanchal
Sr. SAP System Admin at a tech vendor
The technical support from SAP is really good every time.
Read full review of SAP Business One »
Daniela Heyne
IT- Process Manager at a retailer
We had three or four tickets, but they were answered quickly. If the customer service and support couldn't answer,...
Read full review of SAP Signavio Process Manager »
Anandha Krishna
Senior Architect at iQM
The customer service and support are very good. There are options for SAP called RISE with SAP. You can make a note...
Read full review of SAP S/4HANA »
AjayKumar7
Manager, Business Analytics, BI Lead at a consultancy
Previously, SAP's direct support was good, but it so no good now. Previously, they had direct support from SAP, but...
Read full review of SAP BW4HANA »
Ramakrishna Potluri
Head of IT & Business Applications, Dangote Refinery at Dangote Industries Limited
Whenever we have an issue with SAP SuccessFactors they respond. SAP SuccessFactors has a well-structured support...
Read full review of SAP SuccessFactors »
Abdelghani Khaatib
Executive Director at TEDCO HOLDING
Technical support is great.
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Worksoft Certify Consultant at a manufacturing company
The technical support has been good overall. We do handle a lot internally, however, we don't have any issues with...
Read full review of SAP CRM »
Anonymous User
Software Engineer at a manufacturing company
Their technical support is very good. The response time depends on how critical the problem is. They do give a proper...
Read full review of SAP Process Orchestration »
Anonymous User
Partner at a recruiting/HR firm
So far, technical support has been good. Based on the priority of the ticket, we get issues resolved rather quickly....
Read full review of SAP SuccessFactors »
Fabrizio Grisoni
SAP Strategic Enterprise Architect at Danieli & C. Officine Meccaniche SpA
I rate the support a six out of ten. It takes the support team a long time to respond to some queries.
Read full review of SAP Mobile Platform »
Samuel Kowontan
BI Analytic at Uac Of Nigeria PLC
I haven’t claimed support services as of now, but the online resources are really useful for small queries.
Read full review of SAP Analytics Cloud »
Anonymous User
Information Technology Manager at a engineering company
Technical support is knowledgeable and helpful.
Read full review of SAP BW4HANA »
Anonymous User
Lead Consultant at a computer software company
I do not have experience with SAP technical support.
Read full review of SAP S/4HANA »
Rex Martin Abrasaldo
Member of SAP Production Support Team at Maxicare Healthcare Corporation
I have not yet experienced technical support.
Read full review of SAP Analytics Cloud »
Anonymous User
Sr. Manager - SAP Authorization & Complaince at a pharma/biotech company
I have used their technical support. It is through tickets that we raise any issues to global support of SAP. There...
Read full review of SAP Access Control »
Anonymous User
IT Advisor at a non-tech company
SAP does not have support, but it is being managed by partners within the industry. The partner that you choose can...
Read full review of SAP Business ByDesign »
Anonymous User
Associate Director - IS Project Management Office at a healthcare company
Customer Service: It's not great, but OK. Technical Support: It's not great, but OK.
Read full review of Sybase Afaria [EOL] »
Anonymous User
Database Administrator/Application Manager at a financial services firm
I have never contacted tech support for help.
Read full review of SAP Crystal Reports »
Fabian Giraldo
SAP ABAP Consultant, SAP Data Services Consultant at Freelancer
The technical support team is timely and responsive.
Read full review of SAP Information Steward »
YogendraSingh
Head-IT/SAP at Barista Coffee Company Ltd.
Technical support is very good. We are satisfied with them so far.
Read full review of SAP Mobile Secure »
LIN WEN
Chief Executive Officer at AVIC software & Service
Technical support is pretty good. SAP doesn't respond immediately, but they deal with the most critical issues.
Read full review of SAP BW4HANA »
Anonymous User
Senior SAP SYBASE/SQL SERVER DBA at a financial services firm
The experts on Sybase IQ were very few in number, but they were really knowledgeable.
Read full review of SAP IQ »
Anonymous User
Solution Architect at a tech services company
The free version has a time limitation, even for version 4.2. After a certain period, the first level of technical...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Peter Vlekkekn
Team leader and Data / Information Architect at a tech services company
We've never contacted SAP's technical support. I don't have any direct experience with them.
Read full review of SAP PowerDesigner »
Joe Fernandes
Asst. Senior IT Manager at a retailer
The technical support from SAP is good. If we have any problems, we can use their ticketing system and they're able...
Read full review of SAP NetWeaver Business Warehouse »
Suresh Yadav
Consultant at Astra Industrial Group
We've been working closely with SAP, which is the premier engagement team, and were auditing our systems. We've...
Read full review of SAP S/4HANA Cloud »
Anonymous User
BI/BO Hana Application Consultant at a manufacturing company
Technical support for SAP BusinessObjects Business Intelligence Platform is okay, but it depends on the priority...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Data Architect/Data Scientist
I did not use the paid support.
Read full review of SAP PowerDesigner »

Review 1 of 30

Technical Support

No Data Available

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