Compare EnterpriseDB vs IBM

EnterpriseDB

Based on 11 reviews.

IBM

Based on 3169 reviews.

Overview

Information Not Available

International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

Sample Customers

EDB Ark

KT Corporation, Mariner, Ericsson

EDB Managed DBaaS Service

Ericson, Robobank, KT Corporation

EDB Postgres Enterprise Manager

Ericsson, KT Corporation, Clear Capital

EDB Backup and Recovery Tool

KT Corporation, ABN AMRO, Clear Capital,

EDB Postgres Replication Server

Ericsson CMS, KT Corporation

IBM ProtectTIER

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber

IBM Tivoli CDP for Files

Cyberian Data Protection

IBM Spectrum Protect

CERN, Einstein Healthcare, Nyherji, Allianz Australia, TZM, ABT Online, NCT, Kindred Healthcare Inc., Cobalt Iron, TransGrid, Baptist Health of Northeast Florida, Cash America, Piedmont Healthcare, RWGV, Arkansas Tech University, British Columbia Institute of Technology

IBM Spectrum Protect Plus

PT Wings Surya, Tectrade, State of Ohio

IBM Softek TDMF

Vision Solutions Double-Take

ABC Fine Wine & Spirits, Accessor Capital Management, Adventist Health, Alfa Bank, Alphawest Services, Ameristar Casinos, Ambrian Capital PLC

IBM InfoSphere Optim

Durham Police Department, Coca-Cola Enterprises Inc., Continental, KCE Electronics Public Company Limited, The University of Adelaide, Migros Zurich, COPROB

IBM Cloudant

Pearson, DHL, Adobe, Expedia, Samsung

IBM Db2 on Cloud

Owens-Illinois, KONE Corp., Cambridgeshire Fire and Rescue, Canon Europe, Delhaize America, Wimbledon

Popular Solutions

EDB Postgres Advanced Server

5 reviews

EDB Postgres Enterprise Manager

1 reviews

EDB Postgres Replication Server

0 reviews

IBM Turbonomic

14 reviews

IBM Security QRadar

22 reviews

IBM MQ

13 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

15%

Manufacturing Company

Government

Educational Organization

19%

Financial Services Firm

17%

Computer Software Company

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
There are no specific use cases associated with the product. For my personal use, I installed EDB Postgres Advanced...
Read full review of EDB Postgres Advanced Server »
Raghu Suthapalli
Associate Technical Architect at CES
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »
BharathKumar2
Database Administrator at Cartrack
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
Read full review of EDB Postgres Replication Server »

Review 1 of 3

Gustavo Rosello
Technological Infrastructure Manager at Mercado Argentino de Valores S.A.
Our budget at this moment is for IBM System Storage DS5000 Series, and even though I always prefer the top tools, it...
Read full review of IBM System Storage DS5000 Series »
SimonHiggins
Mainframe Technical Manager/Service Integration Lead at Saudi Business Machines
It's not the Db2 LUW, which is Linux, Unix, Windows. It's the mainframe. It's the active-active, high availability...
Read full review of IBM Db2 Database »
Suvajit Chakraborty
Manager, Digital Engineering at Harman International
In terms of data, when I started in 2018, the database for IBM ELM was around 200 to 300 weeks. Now, in 2023, it's...
Read full review of IBM Engineering Workflow Management »
Vinutha Gangadhara
Integration Manager at Infosys
I work for a manufacturing company. They use it for the B2B landscape. They use IBM Sterling Integrator for both the...
Read full review of IBM Sterling File Gateway »
Anonymous User
Senior Systems Engineer at a university
We use Turbonomic to evaluate all of our virtualized clusters. Initially, we were only using Turbonomic for our...
Read full review of IBM Turbonomic »

Review 1 of 5

Customer Service

BharathKumar2
Database Administrator at Cartrack
The support from EDB Postgres Replication Server has been very good.
Read full review of EDB Postgres Replication Server »
Laksiri Bala
DB Architect / Consultant at a tech vendor
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
Read full review of EDB Postgres Advanced Server »
Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
Read full review of EDB Postgres Advanced Server »
Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
Read full review of EDB Postgres Advanced Server »

Review 1 of 9

Siraj Hasan
Enterprise Archiect/ IBM & Redhat Business Development at Cancom
The customer service and support are very good. The support team is fast, responsive, and knowledgeable.
Read full review of Red Hat OpenShift on IBM Cloud »
Jared Ochieng
Information Technology Security Specialist at infoark
The solution's technical support is good.
Read full review of IBM Security Verify Access »
Alaeddin Awwad
Manager - Security Solutions at Mannai
IBM do a good job in terms of technical support.
Read full review of IBM Security Guardium Data Protection »
Nicholas Diesel
Solution Architect DC at a tech services company
We do not use their support. Everything is done in-house.
Read full review of IBM Turbonomic »
AltanAtabarut
Solution Consulting, Growth, Analytics at Akinon
Hard to contact and get any benefit.
Read full review of IBM SPSS Modeler »
Mohamed Jaffar
Lead at MOL-IT India Pvt. Ltd.
Technical support is very slow. They do not seem to understand the situations we encounter and their severity.
Read full review of IBM B2B Integrator »
Anonymous User
Application Systems Engineer at a financial services firm
We have engagement, whenever there is an issue we open a ticket with IBM, depending on the severity, whether it's...
Read full review of IBM BPM »
Anonymous User
Technology Analyst at a tech services company
I would give technical support a rating of 7/10.
Read full review of IBM InfoSphere Optim Test Data Management (TDM) »
Anonymous User
Head of IT Security, Governance and Compliance at a consumer goods company
I don't deal with IBM directly. Rather, I deal with our service provider and they deal with IBM.
Read full review of IBM Security QRadar »
Kudzanayi Manjera
Senior Services Engineer at KENAC COMPUTER SYSTEMS
IBM generally has very good technical support if we require it, but also we are supposed to be experts, so we do not...
Read full review of IBM Spectrum Protect Plus »
TonyNguyen
Senior Engineer at a computer software company
Tech support is knowledgeable. They've been quicker to respond than usual to my PMRs.
Read full review of IBM Datacap »
Anonymous User
Technical Services Manager at a tech services company
Customer Service: Second to none Technical Support: Second to none
Read full review of Vision Solutions Double-Take »
Anonymous User
Clinical Assistant Professor at a university
I do not have issues now but I used to use technical support when I worked at an office. They would always tell us,...
Read full review of IBM SPSS Modeler »
Anonymous User
SME at a energy/utilities company
I would rate the technical support as medium. I do not like the login process. It is not great. Getting an ID, and...
Read full review of IBM FileNet »
Shan Ahmed
System Analyst at Freelancer
We have used their support. There are some nodes that only a technical support rep is able to see if there is an...
Read full review of IBM Power Systems »
Nikitha Mohan
Technology Consultant at a financial services firm
The technical support is very good.
Read full review of IBM API Connect »
Sanjeev Nirala
Senior Technical Architect at Nagarro
The support is good. They try to resolve problems as quickly as possible.
Read full review of IBM MQ »
Savera-Menezes
Head of IT Infrastructure at a insurance company
The IBM technical support is excellent. When we had a hardware issue, they were able to fix it within the SLA period....
Read full review of IBM FlashSystem »
Anonymous User
Architect Software Test Engineer at MAS Global Consulting
The technical support is about average, I would rate it a 7/10.
Read full review of IBM Rational Performance Tester »
Anonymous User
IT Architect at a energy/utilities company
Internal service has been setup.
Read full review of IBM System Architect »
Gary Leighton
Principal Network Engineer at a comms service provider
It has generally been excellent, but not so as of late. I normally deal with the guys in Delaware, or until recently...
Read full review of IBM SevOne Network Performance Management (NPM) »
MohamedAfeilal
General Manager at New System Engineering
Unfortunately, we don't have local technical support in Morocco. We have only call support; we don't have access to...
Read full review of IBM Informix »
Anonymous User
IT Delivery Manager at a financial services firm
Average. No super-fast responses, no problems ultimately in resolving, and also no long, unresolved issues.
Read full review of webMethods.io »
Anonymous User
Senior Software Solution Architect at a computer software company
IBM offers PMR support. Customers can log into the IBM portal and they can create that PMR, and the IBM team, based...
Read full review of IBM B2B Integrator »
Anonymous User
Enterprise Solution Architect at a transportation company
I think that the support from IBM is very good for this solution. Usually, they answer very fast.
Read full review of IBM Integration Bus »
Anonymous User
IT Professional 3 Filenet Administrator at State of Nevada
Going forward, it could be made a little bit easier for the end user. We're a DB2 shop. Our implementation against...
Read full review of IBM FileNet »
Channu Kambalyal
Enterprise Architect, Mars Global Services at Mars Fishcare
We've dealth with technical support in the past and have been more than satisfied with their level of service. They...
Read full review of IBM Integration Bus »
Anonymous User
Enterprise Technical Leader at a tech services company
The support from Cisco is very good. I was with them as a company for 40 years.
Read full review of IBM Workload Automation »
Anonymous User
VP of IT Strategy at a financial services firm
It wasn't me that did it personally, but I would say good. We have a good relationship with IBM.
Read full review of IBM API Connect »
Anonymous User
Product owner at ING
We are happy with the technical support. We rolled this product out globally, so across 13 countries. We are a part...
Read full review of IBM Watson Studio »

Review 1 of 30

Technical Support

No Data Available

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