Compare Extreme vs Threat Stack

Extreme

Based on 153 reviews.

Threat Stack

Based on 8 reviews.

Sample Customers

ExtremeCloud IQ

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange

Threat Stack Cloud Security Platform

StatusPage.io, Walkbase, Spanning, DNAnexus, Jobcase, Nextcapital, Smartling, Veracode, 6sense

Popular Solutions

ExtremeCloud IQ

7 reviews

ExtremeWireless

11 reviews

ExtremeSwitching

10 reviews

Threat Stack Cloud Security Platform

0 reviews

Top Industries

Computer Software Company

14%

Government

10%

Manufacturing Company

Educational Organization

Computer Software Company

21%

Financial Services Firm

14%

Real Estate/Law Firm

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MURALI NIDAMANURI
Managing Director at VIPUN COGNITIVE SOLUTIONS PVT LTD.
Our primary use case for ExtremeSwitching is for costing, access networking, routing, and meeting network...
Read full review of ExtremeSwitching »
KristianLarsen
Senior Consultant at Mikla IT

Read full review of ExtremeCloud IQ »
LuisBrown
Chief Information Security Officer at a healthcare company
Our primary use case is routing. We are currently in the process of implementing the FabricOS here pretty soon, which...
Read full review of ExtremeRouting »
Jose Mota
IT specialist at FERCAM SpA

Read full review of ExtremeControl »
Bob Zhang
Network Engineer at Cliftons
We are a training company and supply wireless at venues for our customers and staff. It is used during meetings,...
Read full review of ExtremeWireless »

Review 1 of 5

Skyler Cain
Software Development Manager at Rent Dynamics
Our primary use case for Threat Stack comes from the fact that we are a smaller company and we don't have dedicated...
Read full review of Threat Stack Cloud Security Platform »

Review 1 of 1

Customer Service

Ilham Fareed
Head of Enterprise Networking at Connex Information Technologies
Technical support is very good; they respond promptly when we open a case. We don't need to request technical support...
Read full review of ExtremeCloud IQ »
Manik Chavan
Assistnat Professor in Computer Science and Engineering Department at Walchand College of Engineering
We get assistance from a third party. We can ask for assistance from them or Extreme.
Read full review of ExtremeCloud IQ »
Bharath Poovaiah
Business Head at a tech services company
We have had good experiences with respect to support.
Read full review of ExtremeCloud IQ »
MericDinc
Network division director at Toptal telecommunication company
ExtremeSwitching has the best after-sales technical support. Sometimes, when we face problems, we create a case, and...
Read full review of ExtremeSwitching »
Sydney-Reynolds
Account Executive at +OneX
I rate Extreme support 10 out of 10. We get support from Dubai and third-line support from Boston.
Read full review of ExtremeCloud IQ »
Seungho Yang
Network Engineer at KOREAN AIR
The vendor support is good for ExtremeWireless. If I were to rate it from one to ten, I would give it nine points.
Read full review of ExtremeWireless »
Anonymous User
CEO
Eight out of 10.
Read full review of ExtremeCloud IQ »
Cris Jovellanos
Co-Owner at Xtreme Works, Inc.Xtreme Works, Inc.
Technical support for this solution is very good.
Read full review of ExtremeManagement »
Santosh Khargotre
Senior Project Manager at CITS
The technical support is good.
Read full review of ExtremeSwitching »
Dawid Królica
Owner at Sebitu
Their customer support is exceptional, ensuring that when you make a call, you can expect to be served within just a...
Read full review of ExtremeCloud IQ »
Wael Awni
Management Board Member and Network Engineer at NewLogics
We have not had any experience with customer service and support.
Read full review of ExtremeAnalytics »
Anonymous User
Windows/Mac Network Administrator at a tech company
Customer Service: Customer service has been great. Any issues I have had were answered quickly and we were able to...
Read full review of ExtremeCloud IQ »
Anonymous User
CIO at a construction company
I haven't had any reason to contact them.
Read full review of ExtremeCloud IQ »
Eduardo Castillo
Pre-sales manager at RETO Industrial S.A. de. C.V.
Usually, their technical support is good. Sometimes, they take more time than expected to respond to tickets, which...
Read full review of ExtremeManagement »
Anonymous User
Jr. IT Engineer at a real estate/law firm
Customer Service: Customer service meets expectations however there is room for improvement. Sometimes the...
Read full review of ExtremeCloud IQ »
Anonymous User
Systems Administrator at a non-tech company
Customer Service: Top notch. I haven't had to deal with support very often, but the few times that I have they've...
Read full review of ExtremeCloud IQ »
Anonymous User
Engineering infrastructure manager at a financial services firm
Technical support is very good, especially when you compare it to other vendors we have here.
Read full review of ExtremeRouting »
Cris Jovellanos
Co-Owner at Xtreme Works, Inc.Xtreme Works, Inc.
The technical support services are good.
Read full review of ExtremeWireless »
Anonymous User
Level 3 Support Technician at a real estate/law firm
Customer Service: 3 out of 5, depending on the technician you get some want to troubleshoot over email other will...
Read full review of ExtremeCloud IQ »
Anonymous User
Director of Technology at Central Catholic High School
Customer Service: I'm very pleased with the level of customer service and Aerohive's attention to customer concerns....
Read full review of ExtremeCloud IQ »
Anonymous User
Manager - IT Infrastructure at a non-tech company
Customer Service: Customer Service is excellent! I have had no reason to give them less than a 10 on a post ticket...
Read full review of ExtremeCloud IQ »
Anonymous User
ICT manager at a tech services company
Customer Service: They send us some demo devices upfront our decision taking. It came with extensive pre-sales...
Read full review of ExtremeCloud IQ »
Anonymous User
IT Director at a educational organization
The support is superb.
Read full review of ExtremeWireless »
Anonymous User
Product manager at a tech services company
The technical support from Extreme Networks is perfect. If we have an issue then there's always very quick response...
Read full review of ExtremeWireless »
Anonymous User
Jr Support Technician at a government
I don't have any experience with their technical support.
Read full review of Extreme VDX [EOL] »
Anonymous User
Consultant at a educational organization
We've never had to reach out to technical support.
Read full review of Extreme VDX [EOL] »
Anonymous User
ICT Network Manager at a non-tech company
We don't go directly to the vendor. Rather, we get our technical support from a third party, and they have been good...
Read full review of ExtremeCloud IQ »
Wael Awni
Management Board Member and Network Engineer at NewLogics
When I tested the solution's on-premises technical support, I was not happy with it. For the cloud solution, I didn't...
Read full review of ExtremeCloud IQ »
Evert Ruiten
Senior Pre-sales consultant at Businesscom BV
We have had no issues with technical support.
Read full review of ExtremeCloud IQ »
Anonymous User
Vice President Operations at a non-profit
Customer Service: The customer service has been great. We had a few questions when configuring Radius. When we...
Read full review of ExtremeCloud IQ »

Review 1 of 30

Anonymous User
Security Architect at a tech services company
I used the technical support on limited occasions. They were timely and quickly got me to resolution.
Read full review of Threat Stack Cloud Security Platform »
Eric Cohen
Sr. Director Information and Security for PureCloud at Genesys Telecommunications Laboratories
We have used Threat Stack's technical support and they've been great. We contact Threat Stack and we hear back pretty...
Read full review of Threat Stack Cloud Security Platform »
Anonymous User
Director of Security at Eventbrite
The technical support is excellent. We email them very frequently. I don't what they would call this level of...
Read full review of Threat Stack Cloud Security Platform »
Kevin Johnson
Lead Security SRE at InVision
Tech support is fantastic. We're a very advanced shop. We're not patting ourselves on the back, it's just that we...
Read full review of Threat Stack Cloud Security Platform »
Skyler Cain
Software Development Manager at Rent Dynamics
It's hard for me to evaluate their technical support because I've only had one issue and it was just a question on...
Read full review of Threat Stack Cloud Security Platform »
Vincent Romney
Director of Information Security at Younique, LLC
Their technical support is very good. I have found them to be extremely responsive and accurate. They've been...
Read full review of Threat Stack Cloud Security Platform »
Cloudstronaut
IT Engineer at a consultancy
The technical support is really very good.
Read full review of Threat Stack Cloud Security Platform »

Review 1 of 7

Technical Support

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