Compare Forcepoint vs Hillstone Networks

Forcepoint

Based on 191 reviews.

Hillstone Networks

Based on 21 reviews.

Sample Customers

Forcepoint Next Generation Firewall

California Department of Corrections and Rehabilitation (CDCR)

Hillstone E-Series

Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO

Hillstone T-Series

University of Córdoba

Hillstone X-Series Data Center Firewalls

China Network Television (CNTV)

Hillstone CloudEdge

LinkTime

Hillstone A-Series

1. Google 2. Microsoft 3. Amazon 4. IBM 5. Cisco 6. Oracle 7. Intel 8. HP 9. Dell 10. Apple 11. Facebook 12. Twitter 13. LinkedIn 14. Netflix 15. Adobe 16. Salesforce 17. VMware 18. Samsung 19. Sony 20. Toshiba 21. Panasonic 22. LG 23. Nokia 24. Ericsson 25. Siemens 26. Philips 27. General Electric 28. Honeywell 29. BMW 30. Mercedes-Benz 31. Audi 32. Volkswagen

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Popular Solutions

Forcepoint Data Loss Prevention

21 reviews

Forcepoint Secure Web Gateway

15 reviews

Forcepoint Next Generation Firewall

11 reviews

Hillstone E-Series

5 reviews

Hillstone T-Series

1 reviews

Hillstone CloudEdge

1 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

Government

Computer Software Company

18%

Financial Services Firm

17%

Comms Service Provider

13%

Real Estate/Law Firm

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

OusaidAbaz
Security Network Architect at Inmac
We use it internally. We use it as a firewall. We use it just as a gateway.
Read full review of Forcepoint Next Generation Firewall »
SunilSharma10
Director of cyber security at GlobalLogic
I use the solution in my company to deal with the area of slowness when we activate a proxy.
Read full review of Forcepoint Secure Web Gateway »
Nataraj KS
CISO at V Guard Industries Ltd
We use it exclusively for data loss prevention.
Read full review of Forcepoint Risk Adaptive Protection for DLP »
David Overton
Sr. Director of Information Security & Enterprise Architecture at Childrens Home Society of Florida
There are several use cases that we use it for: * DLP purposes. * Multi-factor, step-up authentication. * In...
Read full review of Forcepoint ONE »
KrishnaChaitanya4
Manager at KPMG
We have different areas of DLP like drive, chat, email, network, and endpoint protection. We have different data...
Read full review of Forcepoint Data Loss Prevention »

Review 1 of 5

TahirMahmood
IT Manager at Zubair Feeds
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds

Read full review of Hillstone T-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
We are using Hillstone I-Series Server Breach Detection System to look for threats in our network, such as barriers...
Read full review of Hillstone I-Series Server Breach Detection System »
Albert-Wang
Technical Consultant at SiS Technologies
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »

Review 1 of 5

Customer Service

Anwar Sleem
Regional Director at Ceitcon
I would give their technical support a rating of seven or eight out of ten.
Read full review of Forcepoint Next Generation Firewall »
Atul-Vats
Consultant at a tech vendor
The customer support is outstanding.
Read full review of Forcepoint Data Loss Prevention »
AtulVats
Information Security Consultant at a tech services company
Forcepoint's technical support is very good - they help you the moment you log the ticket. They're much more helpful...
Read full review of Forcepoint Data Loss Prevention »
Shanaka Guruge
Consultant - Cybersecurity at a tech services company
I've contacted support many times. I cannot say they are excellent support. That said, quite often, I get some good...
Read full review of Forcepoint Secure Web Gateway »
Dino R
System Administrator at a insurance company
The solution's technical support team is quite responsive and provides consistent support.
Read full review of Forcepoint Next Generation Firewall »
Shamirhan Sulaiman
Director Market Growth and Development at a tech services company
Being the distributor for Forcepoint, we have our own engineers to cover from day zero to day two in terms of...
Read full review of Forcepoint Secure Web Gateway »
Mohamed Farouk Zyada
PS & Technical Manager at a tech services company
Technical support is good outside Egypt.
Read full review of Forcepoint Next Generation Firewall »
AlexOgbalu
Director at LiveFromSpace Limited
I rate Forcepoint support six out of 10. It depends on if you get support from the Indian or European side. Overall,...
Read full review of Forcepoint Data Loss Prevention »
Deepak Nagar
Manager, Strategic Alliances at Softcell Technologies Limited
The technical team was good. The support persons had good expertise about the product.
Read full review of Forcepoint Secure Web Gateway »
AmgadYousry
Head of Infrastructure at a tech services company
I would rate Forcepoint's technical support as a nine out of ten.
Read full review of Forcepoint Secure Web Gateway »
Rupesh Kolhapurkar
Manager at Reliance Industries Ltd
I have used Forcepoint's technical support, and I feel that it is average.
Read full review of Forcepoint Secure Web Gateway »
Nayef Hamzeh
IT Manager at cmc
We obtain support from the local partner, rather than from Forcepoint directly.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Works at a financial services firm
Customer Service: Customer service is at an extremely high level. Technical Support: The technical support has...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Security Specialist at a energy/utilities company
The technical support for this solution is great. We have a support contract and we can create a ticket when...
Read full review of Forcepoint Next Generation Firewall »
Yasir Zubair
Senior Manager - ICT Technical at CNS Engineering
We have been very satisfied with the customer service.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Consultant at a financial services firm
The customer support is far from perfect but it's okay.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Cyber Security Consultant and Technical Manager at a tech services company
We've had mixed results with technical support. Some issues are resolved quickly, and other issues have taken roughly...
Read full review of Forcepoint Data Loss Prevention »
Robson Giovanelli Silva
CIO at Content-ti
I've found the technical support to be helpful and responsive. They are good overall.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Product Manager at a computer software company
Technical support can give a good solution for issues but it can take a lot of time to receive it. They could improve...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
General Manager - Consulting & AMS at a tech services company
We've been pleased with the level of support on offer. Technical support has been great.
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Shared Information Security Officer at a university
The sales staff promised more than they can deliver, but the technical staff is excellent.
Read full review of Forcepoint ONE »
Anonymous User
Senior Security Engineer at a healthcare company
I have used their support quite a bit. They are outstanding. I've been able to call them at any time that I'm here...
Read full review of Forcepoint ONE »
Anonymous User
Regional Solutions Manager at a tech services company
I have been in contact with technical support and they are great. Every time I call for assistance, they always help....
Read full review of Forcepoint Secure Web Gateway »
IsmailMohammed
Information Security Engineer at a tech services company
We also use Symantec and since they've moved to Broadcom, their technical support is terrible. The customer base has...
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Senior Security Consultant at a integrator
Customer Service: 2 out of 10 Technical Support: 6 out of 10
Read full review of Forcepoint Secure Web Gateway »
Badrul Hisyam Jamil
IT Manager at a financial services firm
The tool's support does not provide urgent solutions when we face issues.
Read full review of Forcepoint Data Loss Prevention »
Sasikumar P
Sr. Manager - IT at Durr India
I used the support a couple of times and they were good. I rate the support from Forcepoint Data Loss Prevention a...
Read full review of Forcepoint Data Loss Prevention »
Muhammad Bahgat
Senior IT Security at ALEXBANK
Technical support is very responsive. They are helpful and knowledgeable.
Read full review of Forcepoint Email Security [EOL] »
AJEETKUMAR
Senior Lead- Technical at a computer software company
Technical support is always good with providing a solution and understanding the issues. They are able to resolve the...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Technical Support Specialist Networks at a tech services company
We've never had a negative experience with customer support. They have always been quickly available. I can't...
Read full review of Forcepoint Next Generation Firewall »

Review 1 of 30

TahirMahmood
IT Manager at Zubair Feeds
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
Albert-Wang
Technical Consultant at SiS Technologies
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
TahirMahmood
IT Manager at Zubair Feeds
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »

Review 1 of 16

Technical Support

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