Compare Fortinet vs HashiCorp

Fortinet

Based on 1735 reviews.

HashiCorp

Based on 69 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

Information Not Available

Sample Customers

Popular Solutions

Fortinet FortiGate

51 reviews

Fortinet FortiGate-VM

41 reviews

Fortinet FortiClient

30 reviews

HashiCorp Terraform

27 reviews

HashiCorp Vault

9 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

Top Industries

Educational Organization

18%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IgnitiusMolepo
Senior IP Network Defense at MTN
FortiGate Cloud is used for web application firewall, DDoS protection, intrusion prevention, and indicator of...
Read full review of Fortinet FortiGate Cloud »
Yati Gharat
Chief Technology Officer at Litmus
We are a Managed Service Provider. We manage the services of multiple clients. We manage multiple technologies. We...
Read full review of Fortinet FortiAP »
SherifAbdelrahman
IT Director at Rabbit Mart
I use it for retail business. We are using the FortiSwitch solution for our voice switches and access points as well.
Read full review of Fortinet FortiSwitch - Secure Access »
Carlos Vitrano
Cloud security director at Medallia
We are covering cloud security posture management and run-time detection as well, so there are two flavors. It is...
Read full review of Lacework FortiCNAPP »
MohamedTalbi
Security Architect at Bouygues Telecom Mobile
FortiManager is used to facilitate the administration of FortiGate equipment. There are many features to automate...
Read full review of Fortinet FortiManager »

Review 1 of 5

KishoreKumar1
Architect at Accenture
The solution's typical use case is machine-to-machine communication, particularly in environments where development...
Read full review of HashiCorp Vault »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
The primary use case for Terraform is the deployment of infrastructure as a code, creating pipelines, and deploying...
Read full review of HashiCorp Terraform »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Sameer Ghewade
Manager, Information Technology at Parag Milk Foods Ltd
The technical support services are good.
Read full review of Fortinet FortiDDoS »
Borey Soen
Networks & Securities solutions Supervisor at a manufacturing company
I have experience contacting the technical support for Fortinet FortiManager. I'm giving the team an eight out of ten...
Read full review of Fortinet FortiManager »
Yasir Obaid
Managing Director at Technometrics Limited
We are a value-added reseller. The technical support primarily is coming from Fortinet because we are in the process...
Read full review of Fortinet FortiGate-VM »
Zachary Wheeler
President / CEO at Secure Solutions Center LLC
We always opt for 24/7/365 support, and as a result, the phones are answered quickly. We're getting the level two and...
Read full review of Fortinet FortiWLM »
Chee Yuen Yap
Technical Director at Infosyte Sdn Bhd
You'll likely get the correct answer if you reach out to the right person or ask the right question. Sometimes, the...
Read full review of Fortinet FortiGate SWG »
Suraj Reddy
Senior Associate Manager at a tech services company
Fortinet's technical support is hands-on and provides a good service.
Read full review of Fortinet FortiManager »
Philimon Kaitano
Network Manager at a tech company
The technical support is good, but they take a long time to respond and resolve the issues.
Read full review of Fortinet FortiGate »
Anonymous User
Director of Business Development
I would rate technical support as a seven out of 10.
Read full review of Fortinet FortiGate-VM »
Mohammed Subhan
Consultant at AEC
Technical support is very good. they are quite helpful and responsive.
Read full review of Fortinet FortiWeb »
AhmedNatil
Security Manager at Alternative Solutions
Support has an overall lack of knowledge. We have opened many tickets for support but they don't even answer them.
Read full review of Fortinet FortiManager »
Anonymous User
IT Infrastructure Engineer at a tech company
I rate technical support 5/5.
Read full review of Fortinet FortiMail »
Anonymous User
Technical Lead at a government
The support has been responsive in my experience.
Read full review of Fortinet FortiGate-VM »
Anonymous User
Technical Consultant at a tech services company
Customer Service: The level of customer service is bad because support is very pathetic. Technical Support: Support...
Read full review of Fortinet FortiGate »
Nhlanhla Nhlapo
Security Engineers at SARS
I rate the technical support a seven out of ten.
Read full review of Fortinet FortiMail »
Monzurul Karim Khan
Managing Director at a tech vendor
The technical support is good.
Read full review of Fortinet FortiWLM »
Renan Ruivo
IT Infrastructure at 4 Seniors Brasil
The tech support is good. I don't have any complaints. We have a lot of experience interacting with them and more...
Read full review of Fortinet FortiWLM »
Consultant76
Security Engineer at a real estate/law firm
We have been using technical support. Their response and resolution times are good.
Read full review of Fortinet FortiGate »
Anonymous User
CISO at a financial services firm
I have no complaints with the technical support.
Read full review of Fortinet FortiSIEM »
Mike-Robinson
Owner at Mar Consulting Services
Phenomenal. Fortinet's technical support is outstanding.
Read full review of Fortinet FortiWLM »
Ranjit Kumar Sriramoju
Tech Security & Networking Support Lead at a venture capital & private equity firm
My experience with technical support was good.
Read full review of Fortinet FortiGate-VM »
Anonymous User
Network and Communications Manager at a financial services firm
Technical support is great. They are able to look at their patches and offer quick responses. We even have an account...
Read full review of Fortinet FortiMail »
JoelGaari
Network Communication Solutions Manager at IT Solutions NV
In terms of technical support, it depends on your license. From my experience, they have been available at any time...
Read full review of Fortinet FortiWLM »
Rupsan-Shrestha
Associate Pre Sales at a tech vendor
I am satisfied with all of the support for this solution. They have great documentation that is well written of...
Read full review of Fortinet FortiGate-VM »
Yash Rana
Manager IT at OTE
Technical support is awful. Their online response time is not prompt. They should not respond after four or five...
Read full review of Fortinet FortiClient »
Anonymous User
Systems Administrator
Customer Service: Great - we’d give it a 10/10. Technical Support: 6/10 - as far as the techs go, they are...
Read full review of Fortinet FortiSIEM »
Anonymous User
IT Engineer at a aerospace/defense firm
The technical support is good.
Read full review of Fortinet FortiGate »
Huthaifa Smadi
Group Senior Network Administrator at a tech services company
The support from the company is very good when we have to use it — may be to solve an issue more quickly. As an elite...
Read full review of Fortinet FortiMail »
Maverick Rogacion
Network Administrator at a tech company
The technical support team is knowledgeable but the response time can be improved.
Read full review of Fortinet FortiWLM »
Gamal Al-Hamzah
Network Engineer at LinkTech
We like the Fortinet technical support and how they have responded in the past.
Read full review of Fortinet FortiGate »
Anonymous User
CEO
Poor.
Read full review of Fortinet FortiGate »

Review 1 of 30

Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »

Review 1 of 30

Technical Support

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