Compare Fortinet vs HashiCorp

Fortinet

Based on 1798 reviews.

HashiCorp

Based on 71 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

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Sample Customers

Popular Solutions

Fortinet FortiGate

54 reviews

Fortinet FortiGate-VM

33 reviews

Fortinet FortiClient

24 reviews

HashiCorp Terraform

21 reviews

HashiCorp Vault

10 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

Top Industries

Educational Organization

17%

Computer Software Company

14%

Comms Service Provider

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IgnitiusMolepo
Senior IP Network Defense at MTN
FortiGate Cloud is used for web application firewall, DDoS protection, intrusion prevention, and indicator of...
Read full review of Fortinet FortiGate Cloud »
Uri Harf
Technical Presales at A.G.A.S. מחשוב ותקשורת לעסקים
I use Fortinet FortiSwitch - Secure Access ( /products/fortinet-fortiswitch-secure-access-reviews ) hardware for...
Read full review of Fortinet FortiSwitch - Secure Access »
Yati Gharat
Chief Technology Officer at Litmus
We are a Managed Service Provider. We manage the services of multiple clients. We manage multiple technologies. We...
Read full review of Fortinet FortiAP »
Carlos Vitrano
Cloud security director at Medallia
We are covering cloud security posture management and run-time detection as well, so there are two flavors. It is...
Read full review of Lacework FortiCNAPP »
MohamedTalbi
Security Architect at Bouygues Telecom Mobile
FortiManager is used to facilitate the administration of FortiGate equipment. There are many features to automate...
Read full review of Fortinet FortiManager »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
My primary use case for HashiCorp Vault is secret management. I keep my secrets away from the cluster in Vault, which...
Read full review of HashiCorp Vault »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Boaz Katabazi
Network &Security Engineer at Natioanal Drug Authority Uganda
Customer support would be rated an eight out of ten.
Read full review of Fortinet FortiAnalyzer »
NdaweduaNeto
Information Engineer at Banco Millennium Atlântico
Customer service and support are good. Every time I have reached out to them, they have been responsive and helpful....
Read full review of FortiGate Next Generation Firewall (NGFW) »
IgnitiusMolepo
Senior IP Network Defense at MTN
We've encountered several issues before, like the web and firmware's lack of responsiveness for 50 minutes. The...
Read full review of FortiWeb Web Application Firewall (WAF) »
Furqan Ahmed
Network Engineer at Pronet
Technical support is very good.
Read full review of Fortinet FortiMail »
Wan Amaniina Wan Yahya
Senior Executive ICT at Razak School of Government
The technical support for the solution is very good. I rate the technical support an eight to nine out of ten.
Read full review of Fortinet FortiGuard »
Özden-Aydın
Technology Consultant at Netwiser
Technical support and customer service are good. I would rate them nine or ten out of ten.
Read full review of Fortinet FortiOS »
Abbad Talha
Project Manager at Saudi Arabian Military Industries (SAMI)
The technical support team generally responds well to users.
Read full review of Fortinet FortiToken »
Anonymous User
Technology Analyst at a government
The support is good.
Read full review of Fortinet FortiAP »
Anonymous User
Director, Infrastructure and Operations at a comms service provider
Their technical support is really bad. Their account support and product support are fine. I would rate their...
Read full review of Fortinet FortiSIEM »
Shaik Sayeed
Information Technology Solutions Manager at UBG
The technical support is very helpful. We had a very good experience with them.
Read full review of Fortinet FortiGate »
Anonymous User
Lead Architect at a computer software company
Their technical service is quite good. The application notes and the help on the web are quite good. I would rate...
Read full review of Fortinet FortiGate »
Mohamed Abdullah
Senior Security Engineer at crystal networks
Their technical support is very good.
Read full review of Fortinet FortiGate »
Anonymous User
Product Manager at a comms service provider
We have premium support from Fortinet and it is quite good.
Read full review of Fortinet FortiGate »
Anonymous User
Network Security Engineer at a tech company
There is no need to improve technical support.
Read full review of Fortinet FortiGate Cloud »
Anonymous User
Systems Administrator
Customer Service: Great - we’d give it a 10/10. Technical Support: 6/10 - as far as the techs go, they are...
Read full review of Fortinet FortiSIEM »
Lenos Jacob
Head of Customer Success at a tech services company
Technical support is fairly good. We are able to get our message through, they look into our issues and provide us...
Read full review of Fortinet FortiGate »
Rahool Sharma
Senior Network Consultant at Visionet Systems Inc.
I rate technical support at eight out of ten. Their support is helpful and effective.
Read full review of Fortinet FortiGate-VM »
Sorin Cucu
Owner at Ampec Data Service srl
I rate Fortinet support nine out of 10. We pay for a support contract that entitles us to dedicated resources for our...
Read full review of Fortinet FortiToken »
Adil Cullychurn
Tech Engineer at a financial services firm
Technical support for the solution is very good.
Read full review of Fortinet FortiOS »
Anonymous User
Account Manager at a tech services company
The technical support will reply quickly and everything will be okay. The customer care center of Fortinet is good....
Read full review of Fortinet FortiGate-VM »
Anonymous User
Asst. Network Security Engineer at a tech services company
The technical support is in need of improvement because sometimes it takes too long to resolve issues.
Read full review of Fortinet FortiNAC »
Yazan Mashal
Presales Manager at Rayat Group
Support from the engineering team has some weaknesses. Sometimes, they focus on closing tickets quickly or asking for...
Read full review of Fortinet FortiGate-VM »
Anonymous User
Chief Executive Officer at a tech services company
The partner support is quite low, and the end-user support is delayed at levels L2 and L3. L1 support is quick.
Read full review of Fortinet FortiGate-VM »
Dhsrms Fff
Team Leader Network & Security at Rogers Capital
The support for Fortinet is not very good, and so I tend not to contact them if I can avoid it. They are not good in...
Read full review of Fortinet FortiGate-VM »
Anonymous User
Network Security Manager at xtranet
I can rate their technical support as nine out of ten.
Read full review of Fortinet FortiMail Cloud »
Anonymous User
ICT Department at a energy/utilities company
Technical support is pretty good.
Read full review of Fortinet FortiSandbox »
Anonymous User
Network Security Engineer at Spectrotel
Technical support is very good. The people in support are excellent, and they know this product in and out. They are...
Read full review of Fortinet FortiSIEM »
Mak Kazemaini
Infrastructure and Cloud Architect at Vizion network
The Fortinet technical support is very good. It's a good team.
Read full review of Fortinet FortiManager »
BalvantPatel
Deputy General Manager at Meril Life Sciences Pvt. Ltd
I have no problems with Fortinet support.
Read full review of Fortinet FortiGate-VM »
Anonymous User
Technical Engineer - Technical Security at a tech services company
I would rate the Fortinet technical support a seven or eight out of ten. This would be improved with better regional...
Read full review of Fortinet FortiWAN [EOL] »

Review 1 of 30

Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »

Review 1 of 30

Technical Support

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