Compare Fortinet vs HashiCorp

Fortinet

Based on 1781 reviews.

HashiCorp

Based on 71 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

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Sample Customers

Popular Solutions

Fortinet FortiGate

51 reviews

Fortinet FortiGate-VM

34 reviews

Fortinet FortiClient

25 reviews

HashiCorp Terraform

22 reviews

HashiCorp Vault

10 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

Top Industries

Educational Organization

18%

Computer Software Company

14%

Comms Service Provider

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IgnitiusMolepo
Senior IP Network Defense at MTN
FortiGate Cloud is used for web application firewall, DDoS protection, intrusion prevention, and indicator of...
Read full review of Fortinet FortiGate Cloud »
Yati Gharat
Chief Technology Officer at Litmus
We are a Managed Service Provider. We manage the services of multiple clients. We manage multiple technologies. We...
Read full review of Fortinet FortiAP »
SherifAbdelrahman
IT Director at Rabbit Mart
I use it for retail business. We are using the FortiSwitch solution for our voice switches and access points as well.
Read full review of Fortinet FortiSwitch - Secure Access »
Carlos Vitrano
Cloud security director at Medallia
We are covering cloud security posture management and run-time detection as well, so there are two flavors. It is...
Read full review of Lacework FortiCNAPP »
MohamedTalbi
Security Architect at Bouygues Telecom Mobile
FortiManager is used to facilitate the administration of FortiGate equipment. There are many features to automate...
Read full review of Fortinet FortiManager »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
My primary use case for HashiCorp Vault is secret management. I keep my secrets away from the cluster in Vault, which...
Read full review of HashiCorp Vault »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Slawomir Napiorkowski
Architect at IT Systems and Solutions sp. z o.o.
The technical support team is helpful.
Read full review of Fortinet FortiAuthenticator »
Jared Carmouche
Senior Cyber Security Engineer at a tech services company
We rarely have to call the support team for this product. When we do call, support is usually pretty good.
Read full review of Fortinet FortiAuthenticator »
Robert Croteau
Director of Enablement at Avesha
Lacework support is awesome. They get right back to me. The account guys are also superresponsive.
Read full review of Lacework FortiCNAPP »
Michael Antola
President at Highlands Computer Technologies, LLC
Fortinet's technical support has been pretty good.
Read full review of Fortinet FortiGate Cloud »
Syarul Idzuddin Adzmi
Operation Director at Digital Pulse Sdn Bhd
The solution's technical support was helpful and responsive. I rate the technical support an eight out of ten.
Read full review of FortiWeb Web Application Firewall (WAF) »
Adriaan Boshoff
Network and Security Engineer at RaytonCOrp
I utilized the technical support services once, and I received a prompt response.
Read full review of Fortinet FortiAnalyzer »
MuhammadJahangir
Senior Manager Tech Compliance at Qenta Inc.
Customer service is good. It's not extraordinary yet not bad either. I would rate them a seven out of ten.
Read full review of FortiGate Cloud-Native Firewall (FortiGate CNF) »
Gaurav Amar
Deputy Vice present at PVR Ltd
The response from the technical support team has always been excellent. I rate the technical support a nine out of ten.
Read full review of Fortinet FortiGate SWG »
Harshama Silva
Senior Manager at ITX360 (Pvt) Ltd
Fortinet technical support is very responsive and helpful, and I would rate them a nine out of ten.
Read full review of Fortinet FortiOS »
Russell
Information Security Engineer at a insurance company
The support is quite good. We encountered an issue when attempting to integrate Alerting Channels. Specifically, we...
Read full review of Lacework FortiCNAPP »
Dolf Krikke
Senior Network Architect at INISI b.v.
The technical support is excellent. I have never encountered any problems with FortiAnalyzer, but the issues we faced...
Read full review of Fortinet FortiAnalyzer »
Sisay Assefa
Senior Specialist, IT Security at Ethiopia Commodity Exchange
The support from Fortinet FortiWeb is good, but they could improve their response time.
Read full review of Fortinet FortiWeb »
Mauricio Lazaro
Director/Owner at Miodesk
I have never used technical support from the vendor.
Read full review of Fortinet FortiGate »
Jim Morrill
Network admin at Penobscot Valley Hospital
Their support is great, but it also depends on who you get for support. From the support perspective, they can help...
Read full review of Fortinet FortiGate »
JeroenRamaker
IT Manager at Church of Scientology International
I have minimal direct experience with Fortinet customer support as I usually find solutions online. However, in my...
Read full review of Fortinet FortiGate IPS »
Bola Ogundiran
Network consultant at Juniper Solutions Ltd
The solution's technical support could be better.
Read full review of Fortinet FortiNAC »
Sadiq Mbiyu
Tecnical manager at Watronix Information Technology Ltd
I would say we enjoy some local support around where I am currently. I wouldn't speak for everybody, but currently,...
Read full review of Fortinet FortiGate Cloud »
Mike-Robinson
Owner at Mar Consulting Services
The tech support with Fortinet is phenomenal.
Read full review of Fortinet FortiClient »
Rahool Sharma
Senior Network Consultant at Visionet Systems Inc.
Technical support is helpful and responsive. Whenever we need any support, they are there to help us. I would rate...
Read full review of Fortinet FortiClient »
Anonymous User
Firewall Engineer at a marketing services firm
The technical support has been very good. They are responsive and helpful. I would recommend this support to anyone...
Read full review of Fortinet FortiSwitch - Data Center »
Anonymous User
Firewall Engineer at a marketing services firm
There are some problems that support cannot give you a logical reason as to why it happened. For example, I had a...
Read full review of Fortinet FortiGate »
MahmoodAbdollahi
Senior Network Engineer at Dejpaad
I do not have access to technical support. In Iran, we have sanctions, and so we cannot get support.
Read full review of Fortinet FortiAnalyzer »
AhmedAli5
Director of IT at Royal M Group
FortiMonitor's technical support is very helpful.
Read full review of FortiMonitor »
Anonymous User
Network Enginner at a comms service provider
I haven't used technical support.
Read full review of Fortinet FortiGate-VM »
Anonymous User
Support Engineer at a manufacturing company
We've only had a few issues and everything was solved very fast. We are satisfied with the level of support on offer.
Read full review of Fortinet FortiGate IPS »
Ahmed Mahmoud
Technology Consultant Team Head at Ignite Solutions
This solution is so stable that we have not had any problems and never needed to contact technical support.
Read full review of Fortinet FortiNAC »
Siraj Moosakoya
Senior Network Administrator at Tawasul telecom
Technical support is okay. Compared to Palo Alto, they need to improve a bit. Palo Alto is better. The first-level...
Read full review of Fortinet FortiOS »
Anonymous User
Information security officer at a financial services firm
Fortinet support is very good.
Read full review of Fortinet FortiWeb »
Anonymous User
CIO at a comms service provider
With new companies, like ours, support is very good. Our team has been engaged with the same people for all the...
Read full review of ShieldX »
Guy DEKESSUEDEM
HEST manager at ALTT CONTROL PLUS
I did not contact the tool's technical support team because it is very strong and stable.
Read full review of Fortinet FortiGate »

Review 1 of 30

Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »

Review 1 of 30

Technical Support

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