Compare Fortinet vs HashiCorp

Fortinet

Based on 1763 reviews.

HashiCorp

Based on 71 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

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Sample Customers

Popular Solutions

Fortinet FortiGate

52 reviews

Fortinet FortiGate-VM

39 reviews

Fortinet FortiClient

29 reviews

HashiCorp Terraform

25 reviews

HashiCorp Vault

10 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

Top Industries

Educational Organization

18%

Computer Software Company

14%

Financial Services Firm

Comms Service Provider

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IgnitiusMolepo
Senior IP Network Defense at MTN
FortiGate Cloud is used for web application firewall, DDoS protection, intrusion prevention, and indicator of...
Read full review of Fortinet FortiGate Cloud »
Yati Gharat
Chief Technology Officer at Litmus
We are a Managed Service Provider. We manage the services of multiple clients. We manage multiple technologies. We...
Read full review of Fortinet FortiAP »
SherifAbdelrahman
IT Director at Rabbit Mart
I use it for retail business. We are using the FortiSwitch solution for our voice switches and access points as well.
Read full review of Fortinet FortiSwitch - Secure Access »
Carlos Vitrano
Cloud security director at Medallia
We are covering cloud security posture management and run-time detection as well, so there are two flavors. It is...
Read full review of Lacework FortiCNAPP »
MohamedTalbi
Security Architect at Bouygues Telecom Mobile
FortiManager is used to facilitate the administration of FortiGate equipment. There are many features to automate...
Read full review of Fortinet FortiManager »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
My primary use case for HashiCorp Vault is secret management. I keep my secrets away from the cluster in Vault, which...
Read full review of HashiCorp Vault »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Taimoor Khan
Network Operations Engineer at Inara Technologies
Technical support is very helpful and responsive. Every time we open a ticket, they help us and make sure it's resolved.
Read full review of Fortinet FortiManager »
FrançoisNolin
Cybersecurity architect at Alithya
Technical support has been excellent. They are fantastic.
Read full review of Fortinet FortiClient »
Sachin Vinay
Assistant Manager-Networks at Amrita
The technical support has been good. We've found them to be helpful and responsive.
Read full review of Fortinet FortiClient »
Director_45785
Director at Innate technology
The customer services is good but sometimes they are unresponsive.
Read full review of FortiWeb Web Application Firewall (WAF) »
Ubeyd Kara
Founder at Prosight
I rate Fortinet's support a seven out of ten. We had to open several tickets due to the firmware bugs. We don't have...
Read full review of Fortinet FortiGate »
Mahesh Patel
Sr. Corporate Marketing Executive at a tech services company
I get technical support from Fortinet and my reseller. It's fine. I never have any issues with support.
Read full review of Fortinet FortiGate IPS »
Daniel Coleman
CEO/CTO at Eunoia Design
I have contacted Fortinet support once or twice, but not for FortiAnalyzer. Some of my clients had a problem with...
Read full review of Fortinet FortiAnalyzer »
Yati Gharat
Chief Technology Officer at Litmus
Their technical support is good. I would rate them a 9 out of 10. They are very responsive.
Read full review of Fortinet FortiAP »
KENNETH OBONYO
Pre sale engineer at Harnssen Group Limited
The technical support for this product is very good; they always respond to us quickly when we raise issues.
Read full review of Fortinet FortiGate IPS »
Omar Cancino
Technical Director at AXIOBASE
Technical support for me is okay and I don't have any problems with them. I have no complaints.
Read full review of Fortinet FortiADC »
PrideChieza
Network Security Engineer at ZOL Zimbabwe
We've been in touch with Fortinet's technical support. We haven't been in touch in terms of the deployment of the...
Read full review of Fortinet FortiSwitch - Data Center »
Anonymous User
Vice President Global Technology Infrastructure Automation at a financial services firm
Fortinet is good, however, as they get into security analytics, while their support is okay, sometimes it requires...
Read full review of Fortinet FortiSOAR »
Anonymous User
CIO at a manufacturing company
We work through our supplier for support. We've shared our findings and issues, and there was some initial...
Read full review of Fortinet FortiEDR »
TunjiGbola
It manager at MMA2
I rate the technical support a seven out of ten because I don't use them often.
Read full review of Fortinet FortiGate SWG »
Anonymous User
Senior NetOps Engineer at a tech services company
Customer Service: It's very good, I've never had any problems with customer service. Technical Support: It's very...
Read full review of Fortinet FortiGate »
Clement Johnson
Chief Executive Officer at Clemtech LLC
Their support is very good. I actually had a briefing with them today concerning a very large government project that...
Read full review of Fortinet FortiClient »
Leandro Birri
Responsable de Ingenieria at a tech services company
Technical support is good.
Read full review of Fortinet FortiGate-VM »
Olivier Desnoafa
Network consult at BPI France
Technical support was excellent. We bought the optional support, so we paid an additional fee. We had dedicated...
Read full review of Fortinet FortiManager »
Rupsan Shrestha
Technical Presales Engineer at Dristi Tech Pvt.ltd
I have contacted technical support, but not particularly regarding Fortinet FortiAnalyzer. I have only contacted them...
Read full review of Fortinet FortiAnalyzer »
Anonymous User
System Administrator at a computer software company
The Fortinet technical support is awesome. They're handling my problem quickly and doing it well.
Read full review of Fortinet FortiGate »
Anonymous User
Senior Network Security Architect at a retailer
Customer Service: The only complaint I have is that they wouldn’t issue a license until they had the check in their...
Read full review of Fortinet FortiSIEM »
Bola Ogundiran
Network consultant at Juniper Solutions Ltd
The solution's technical support could be better.
Read full review of Fortinet FortiNAC »
Anonymous User
Pre-Sales Engineer at a tech services company
I would give technical support a rating of 10/10.
Read full review of Fortinet FortiAuthenticator »
Aziz-Ahmed
Group IT Manager at Direct Remit Limited
The solution's technical support is quite good.
Read full review of Fortinet FortiGate IPS »
MartinYu
Senior Network Consultant at a tech services company
I cannot comment on tech support as I have not had dealings with it.
Read full review of Fortinet FortiClient »
Riasat Ali
Group Head of IT at a maritime company
We have good access to the portal, and the information can be pulled from there. The department is also helpful. Our...
Read full review of Fortinet FortiManager »
Anonymous User
Technical Lead at a tech services company
The technical support is very good. We're quite satisfied with the level of support we receive. We find them to be...
Read full review of Fortinet FortiGate »
Martins Zipp
Consultant at SKYE AS
Fortinet support is very responsive. I would rate their support as eight out of ten.
Read full review of Fortinet FortiGate IPS »
Anonymous User
Director at a comms service provider
Their technical support is quite good. The product itself is quite simple to use, and there have been very few times...
Read full review of Fortinet FortiToken »
Emmanuel Munisi
IT Field Engineer at Double Click Company
We did not have to contact technical support.
Read full review of Fortinet FortiOS »

Review 1 of 30

Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »

Review 1 of 30

Technical Support

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