Compare Fortinet vs Securonix Solutions

Fortinet

Based on 1714 reviews.

Securonix Solutions

Based on 34 reviews.

Latest Research

Buyer's Guide

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

December 2024

Securonix Next-Gen SIEM vs. Fortinet FortiSIEM

Updated: December 2024

Buyer's Guide

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

December 2024

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

Updated: December 2024

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

Information Not Available

Sample Customers

Fortinet FortiSIEM

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

Securonix Next-Gen SIEM

Dtex Systems, Pfizer, Western Union, Harris, ITG

Securonix UEBA

Pfizer, McKesson, BNY Mellon, New York Life

Securonix SOAR

Intermountain Healthcare, Pfizer

Popular Solutions

Fortinet FortiGate

51 reviews

Fortinet FortiGate-VM

39 reviews

Fortinet FortiClient

28 reviews

Securonix Next-Gen SIEM

8 reviews

Securonix UEBA

0 reviews

Top Industries

Educational Organization

18%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

Financial Services Firm

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

David Carlson
CIO at Camco Mfg.
We're a manufacturing shop. So we have 500-700 users on FortiGate SWG and various devices on the manufacturing floor...
Read full review of Fortinet FortiGate SWG »
GaryRollie
Principal at Senior Solutions Engineer
We use FortiSASE for remote worker access and access to our corporate data centers.
Read full review of FortiSASE »
Anonymous User
Security Specialist at a manufacturing company
We have multiple environments. Some applications are in Oracle Cloud, some are in Azure, some are in GCP, and some...
Read full review of Fortinet FortiWeb »
Jim Morrill
Network admin at Penobscot Valley Hospital
The solution syncs with our active directory and allows configuration for two-factor authentication. We're using the...
Read full review of Fortinet FortiAuthenticator »
Anonymous User
Information Technology Infrastructure Manager at SVP
The solution is primarily used as a border firewall as well as for internal LAN segregation, internal IPv4 policy...
Read full review of FortiGate Next Generation Firewall (NGFW) »

Review 1 of 5

Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I run the intellectual property protection shop for the company and our primary use case is to monitor for DLP.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Executive Vice President,Global Head at a tech vendor
Securonix UEBA is used for lateral movement detection, ransomware detection, multiple malware detections, user...
Read full review of Securonix UEBA »

Review 1 of 2

Customer Service

JavierSanchez
CSO at Nologin
Forti support is quite good.
Read full review of Fortinet FortiManager »
GagandeepSingh5
Network Security Engineer at Movate
The solution's technical support is the best. I rate the technical support a ten out of ten.
Read full review of Fortinet FortiGate Cloud »
MdZaman
IT manager at a agriculture
I haven't contacted technical support yet.
Read full review of Fortinet FortiGate Cloud »
Tushar Joshi
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company
Their support is great. I would rate them a five out of five.
Read full review of Fortinet FortiGate »
Khine Shein Win
Infrastructure Manager at a retailer
Technical support can be logged on Fortinet's support portal. Sometimes, they respond quickly, but there are delays...
Read full review of Fortinet FortiClient »
FirasHamdan
Information Technology Manager at Petra
Technical support is very good. They are easy to work with. We've been satisfied with the level of support.
Read full review of Fortinet FortiGate »
Thabo Molemele
Network Administrator at Furnmart
The solution's support team is excellent and efficient.
Read full review of Fortinet FortiGate-VM »
AhmedHassan4
Business Application Head at Alimtiaz Investment Group
The support from Fortinet FortiGate IPS is very responsive, and quick. I rate the support from Fortinet FortiGate IPS...
Read full review of Fortinet FortiGate IPS »
Rehan Khurram
Systems & Network Administrator at Giampaolo Group Inc.
We have not used the support from Fortinet FortiGate. We do all the support of the solution internally.
Read full review of Fortinet FortiGate »
Hector Santiago
Senior Technical Sales Engineer at Logicalis
When the case is unresolved, the following person takes time to get involved in the tickets. The information may be...
Read full review of Fortinet FortiAnalyzer »
Karina Llain
Head of systems and technology at Hotel Zuana Beach Resort
The technical support in my experience has been good.
Read full review of Fortinet FortiGate-VM »
Abdul Faheem
Global sales head at MEPCSA
We've never had to contact Fortigate's technical support, so I can't speak to their quality of service. If we have...
Read full review of Fortinet FortiGate-VM »
Anonymous User
Principal Cyber Security Architect at a comms service provider
Their technical support is quite good an informative. They also offer regional support which has been good. We are...
Read full review of Fortinet FortiOS »
Ted De Vos
President at simnet
We contact technical support almost daily. They have good support.
Read full review of Fortinet FortiGate »
OmerBaig
Solution Architect at AMBSAN TECHNOLOGIES
The support team is very effective.
Read full review of Fortinet FortiGate »
RafigFeizullayev
Head of Security systems department at Zerde Business Solutions
Any problems that our customers have, they first call me and I support them. If I can't solve a problem I create a...
Read full review of Fortinet FortiWeb »
reviewer861352
Assistant Director at a university
Technical support is good, but there are sometimes problems with reachability.
Read full review of Fortinet FortiEDR »
Olivier Desnoafa
Network consult at BPI France
Technical support was excellent. We bought the optional support, so we paid an additional fee. We had dedicated...
Read full review of Fortinet FortiManager »
Benison Shroffe
Assistant Manager - Network & Security at a financial services firm
We had some simple questions for the support and they were able to respond within a few hours. I was satisfied. I...
Read full review of Fortinet FortiGate »
Hend Barbary
Network Security Engineer at GAFI
The solution's technical support is good. When my company faced some problems with the product, I found the...
Read full review of Fortinet FortiWeb »
Tariq-Mahmood
Network and System Administrator at a tech services company
We had an issue with the solution and the support was very helpful. The technical team is knowledgeable and they have...
Read full review of Fortinet FortiMail »
Gilles Mousnier
Manager GIS at epfam
I never contacted them.
Read full review of Fortinet FortiGate »
Anonymous User
Head of Security at a tech company
Sometimes technical support is very slow, but sometimes they work very fast. So I will rate it 5/10.
Read full review of Fortinet FortiWeb »
Anonymous User
Manager BU Network/Security at a tech services company
The support is bad. Unfortunately, they are very late in responding to our requests. It takes too much time.
Read full review of Fortinet FortiADC »
Anonymous User
Technology Analyst at a government
The support is good.
Read full review of Fortinet FortiAP »
Flamur Prapashtica
Head of Security Management at Ipko Telecommunications
The Fortinet FortiMail team provided great support. On a scale of one to five, I'll give it the highest score, which...
Read full review of Fortinet FortiMail »
Prdctmangr67
Product Manager & System Engineer at a comms service provider
Technical support is good. I would rate them nine out of ten.
Read full review of Fortinet FortiOS »
Anonymous User
GM: Information Systems at a logistics company
We don't deal with Fortinet.
Read full review of Fortinet FortiGate »
Anonymous User
Senior Enterprise Network Engineer at a computer software company
The technical support team is good but since it is not very big it does not provide immediate response on errors or...
Read full review of Fortinet FortiSwitch - Secure Access »
Anonymous User
Network Security Engineer at a computer software company
For some initial issues. It's good, but not during the first year. FortiWeb could improve response time and...
Read full review of FortiWeb Web Application Firewall (WAF) »

Review 1 of 30

Andres Fuentes
SOC Analyst at ComWare S.A
I would rate their support at 8.5 to nine out of 10. Sometimes it has taken a little while because the investigation...
Read full review of Securonix Next-Gen SIEM »
Indrajit Ghosh
Cyber Security Consultant at LTI - Larsen & Toubro Infotech
Technical support is good, but sometimes we face delays with responses. I would rate technical support as nine out of...
Read full review of Securonix Next-Gen SIEM »
NELSON COIMBRA DA SILVA
Cyber Security Sales Engineer Manager at a comms service provider
Since I work in the sales team, I didn't need technical support. My role is mainly focused on discussing and selling...
Read full review of Securonix Next-Gen SIEM »
Sudhakaran Krishnan
Consultant at LTI - Larsen & Toubro Infotech
The technical support is fine. I would rate them as eight out of 10.
Read full review of Securonix Next-Gen SIEM »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
I haven't contacted the technical support since we have a strong in-house team.
Read full review of Securonix Next-Gen SIEM »
Pavan Lingam
Cyber Security - Consultant at LTI - Larsen & Toubro Infotech
I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and...
Read full review of Securonix Next-Gen SIEM »
Ibrahim Albalawi
SOC Leader at a tech consulting company
Most of the time, their support is very good, but sometimes, we had to escalate the issues. Sometimes, we opened a...
Read full review of Securonix Next-Gen SIEM »
Rafael-Barrios
Cybersecurity SE at a tech vendor
I have had to call support three or four times, and I would rate them a ten out of ten.
Read full review of Securonix Next-Gen SIEM »
Sebastian Velazquez
Cyber Intelligence Supervisor at a tech services company
Support is an area for improvement because it takes a little time for them to attend to tickets. And regarding more...
Read full review of Securonix Next-Gen SIEM »
Mohammed Nadeem Rais
Lead - Cyber Security at NMC Healthcare
Securonix is generally regarded for its strong customer service and support, which is a critical factor in ensuring...
Read full review of Securonix Next-Gen SIEM »
Amit Chopra
CEO/Executive Director at Iconic Engines
We work with a lot of vendors and a lot of companies, but the support that we have gotten from Securonix, from their...
Read full review of Securonix Next-Gen SIEM »
Yi Liu
Principal Member of Technical Staff at AT&T
On a scale of one to ten, I'll give Securonix tech support a ten. They're extremely knowledgeable, they're able to...
Read full review of Securonix UEBA »
Ishika Garg
Senior Security Consultant at LTI - Larsen & Toubro Infotech
Their support has improved it a lot, They do support us or they do reply to us, but they need to be very fast. They...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Executive Vice President,Global Head at a tech vendor
As platinum partners, we have excellent technical support. We have had no issues.
Read full review of Securonix UEBA »
Anonymous User
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company
Technical support is terrible. they are very bad. They are not helpful or responsive, and we were quite disappointed...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
SVP Insider Threat at a financial services firm
Technical support is fairly good. I meet with them on a weekly basis. I give them any concerns, issues, use-case...
Read full review of Securonix Next-Gen SIEM »
Edward Ruprecht
Lead Cyber Security Engineer at a insurance company
Their technical support has been pretty helpful. We have a lot of direct contacts with some of the higher-level...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
I deal with their tech support on an almost daily basis. I would give it a 6 out of 10.
Read full review of Securonix UEBA »
Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I would give them a ten out of ten on technical support. In the past, we did have some issues with their technical...
Read full review of Securonix Next-Gen SIEM »
GarySingh
Cyber Security Team Lead at Avalara
In the initial setup itself we needed to dive deep into this. We had some deep technical questions and we were lucky...
Read full review of Securonix Next-Gen SIEM »
Jeanpierre Soto Salvatierra
Head of Cybersecurity at a tech services company
The support is excellent. At the service level, they attend to us quickly. We have a post-sale person who follows up...
Read full review of Securonix Next-Gen SIEM »
Francesco Andre Castro Montoya
Security Developer at a tech consulting company
We have had some slightly delayed response times from technical support, but it is nothing out of the ordinary.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Leader - Investigations, Insider Threat at a tech services company
Technical support is excellent.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective....
Read full review of Securonix Next-Gen SIEM »
Mohamad Ammar
Services Sales Consultant at Alpha
Technical support for Securonix is good. I rate the technical support an eight out of ten. I don't give a ten out of...
Read full review of Securonix Next-Gen SIEM »
Sanjay-Kulkarni
Manager Security Operation Center at a tech services company
The technical support is okay.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Cyber Security Analyst at a retailer
Their support was pretty good. We didn't have any issues there. They were pretty fast. Anytime we had downtime or any...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Security Specialist at a tech vendor
We are not raising any questions with customer service or support.
Read full review of Securonix Next-Gen SIEM »
Bavan Balakrishnan
Security Architect at XVE Security
Customer support is rated around seven to eight out of ten. The support system requires creating support requests,...
Read full review of Securonix Next-Gen SIEM »

Review 1 of 29

Technical Support

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