Compare Fortinet vs Securonix Solutions

Fortinet

Based on 1690 reviews.

Securonix Solutions

Based on 33 reviews.

Latest Research

Buyer's Guide

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

October 2024

Securonix Next-Gen SIEM vs. Fortinet FortiSIEM

Updated: October 2024

Buyer's Guide

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

October 2024

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

Updated: October 2024

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

Information Not Available

Sample Customers

Fortinet FortiSIEM

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

Securonix Next-Gen SIEM

Dtex Systems, Pfizer, Western Union, Harris, ITG

Securonix UEBA

Pfizer, McKesson, BNY Mellon, New York Life

Securonix SOAR

Intermountain Healthcare, Pfizer

Popular Solutions

Fortinet FortiGate

50 reviews

Fortinet FortiGate-VM

38 reviews

Fortinet FortiWeb

22 reviews

Securonix Next-Gen SIEM

8 reviews

Securonix UEBA

0 reviews

Top Industries

Educational Organization

18%

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

David Carlson
CIO at Camco Mfg.
We're a manufacturing shop. So we have 500-700 users on FortiGate SWG and various devices on the manufacturing floor...
Read full review of Fortinet FortiGate SWG »
GaryRollie
Principal at Senior Solutions Engineer
We use FortiSASE for remote worker access and access to our corporate data centers.
Read full review of FortiSASE »
Anonymous User
Information Technology Infrastructure Manager at SVP
The solution is primarily used as a border firewall as well as for internal LAN segregation, internal IPv4 policy...
Read full review of FortiGate Next Generation Firewall (NGFW) »
Anonymous User
Security Specialist at a manufacturing company
We have multiple environments. Some applications are in Oracle Cloud, some are in Azure, some are in GCP, and some...
Read full review of Fortinet FortiWeb »
Jim Morrill
Network admin at Penobscot Valley Hospital
The solution syncs with our active directory and allows configuration for two-factor authentication. We're using the...
Read full review of Fortinet FortiAuthenticator »

Review 1 of 5

Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I run the intellectual property protection shop for the company and our primary use case is to monitor for DLP.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Executive Vice President,Global Head at a tech vendor
Securonix UEBA is used for lateral movement detection, ransomware detection, multiple malware detections, user...
Read full review of Securonix UEBA »

Review 1 of 2

Customer Service

Pravin Mandlik
Director - Sales & Marketing at Syscraft Technologies LLP
We expect a little skillset from the partner as well. However, if we raise the ticket, it becomes much easier, and we...
Read full review of Fortinet FortiGate SWG »
MuhammadHaris
Technical Lead at Lemon Commuications
I'm not sure if there is a local person in Pakistan. Whenever I try to contact support, there is always a delay and I...
Read full review of Fortinet FortiGate-VM »
AbdulHannan
Network Security Engineer at Pronet
During our deployments and while providing support, we often rely on Fortinet's technical support engineers. They...
Read full review of Fortinet FortiMail Cloud »
Ajeet Singh
Network Engineer at Apollo Hospitals Enterprise Ltd
The technical support, we are taking from SNS team. Whenever the SNS team is talking on any ticket, they may get help...
Read full review of Fortinet FortiAnalyzer »
Sikhumbuzo Mthombeni
National Pre-Sales and Architecture Manager at a computer software company
I work with Fortinet support on a regular basis. In terms of support, Fortinet is one of the better vendors. However,...
Read full review of Fortinet FortiToken »
Javed Hashmi
Chief Technology Officer at Future Point Technologies
The support services are often outsourced to specific regions, resulting in varying levels of technical expertise....
Read full review of Fortinet FortiAnalyzer »
Charity Kimotho
Information Technology Technician at Smoothtel & Data Solutions Ltd
The technical support team is responsive and offers both phone and email support options. However, we typically find...
Read full review of Fortinet FortiNAC »
Shehzad Ali
Information Security and Compliance Officer at Carnation
We don’t usually have any reason to contact the support team because we have experts on our payroll. However, the...
Read full review of Fortinet FortiPortal »
KRISTOF Laenen
Senior Network Engineer at KLC bvba
The technical support services are quite good.
Read full review of Fortinet FortiADC »
Michael Antola
President at Highlands Computer Technologies, LLC
Fortinet's technical support has been pretty good.
Read full review of Fortinet FortiGate Cloud »
Seth Kumar
Manager-IT Infrastructure at a wellness & fitness company
We are not very pleased with the support. It could be better.
Read full review of Fortinet FortiOS »
Abdul-MuminIddrisu
CCO at Oduma Solutions Ltd
We have contacted the support a number of times and they were helpful.
Read full review of Fortinet FortiSIEM »
Taimoor Khan
Network Operations Engineer at Inara Technologies
Technical support is good. They offer very accurate solutions. We learn a lot from them. We're happy with their level...
Read full review of Fortinet FortiGate »
Ralf Sooth
CEO at a tech services company
The support of Fortinet for their products is great. The same is true for the Fortinet VPN client. There are a lot of...
Read full review of Fortinet FortiClient »
Yassir Ali
Network and Security Engineer at ONB
I did not use the support from Fortinet FortiWeb.
Read full review of Fortinet FortiWeb »
Anonymous User
Senior Network & Security Solution Architect Consultant at Corenet Inc
Fortinet technical support requires a little bit of effort to improve their services. The level of services is based...
Read full review of Fortinet FortiClient »
Vincent Gonzales
Senior Network & Security Engineer at a tech services company
We have been satisfied with the technical support.
Read full review of Fortinet FortiOS »
Anonymous User
Information Security Officer at a aerospace/defense firm
We have used their technical support as well as their customer service. They've always got back to us in a timely...
Read full review of Fortinet FortiSIEM »
SajidKhan
Senior Network Security Engineer at Qatar Datamation Systems
The customer service and support team are excellent.
Read full review of Fortinet FortiOS »
Anonymous User
Senior Security Consultant
Customer Service: Customer service is sufficient. Technical Support: The tech support is not excellent; this is where...
Read full review of Fortinet FortiGate »
Anonymous User
Lead Cybersecurity Analyst at a consultancy
We've never had any technical issues on the solution and have never had to reach out to technical support. However,...
Read full review of Fortinet FortiGate-VM »
Mohamed Talbi
Network and Security Engineer at Neurones
Support is good. Occasionally we reach out if we have troubleshooting issues, and they are always helpful.
Read full review of Fortinet FortiExtender »
Anonymous User
Viznet BiliÅim Hizmetleri
I am Fortinet expert, but L4 support is working very well.
Read full review of Fortinet FortiWeb »
Ahmed Mahmoud
Technology Consultant Team Head at Ignite Solutions
This solution is so stable that we have not had any problems and never needed to contact technical support.
Read full review of Fortinet FortiNAC »
RimvydasSlapsinskas
Network Security Specialist at a tech services company
I have been in contact with technical support through the support portal. The support was fast and they took an...
Read full review of Fortinet FortiMail Cloud »
Anonymous User
Network Support at a pharma/biotech company
The product itself is very good, and although I have extensive experience with Fortinet, I have not sought much...
Read full review of Fortinet FortiToken »
Bruno Barretto
IT Analyst at Comdados
Technical support is good.
Read full review of Fortinet FortiGate »
Srinivas Shankar
Infosec Engineer - Lead at a tech vendor
Even though here and there there are some problems with the solution, whenever we address the issues with the...
Read full review of Lacework »
Anonymous User
Lead Program Manager at a computer software company
We were not getting proper support from Fortinet. That's the reason we had to phase out FortiGate.
Read full review of Fortinet FortiGate »
Anonymous User
Firewall Engineer at a marketing services firm
There are some problems that support cannot give you a logical reason as to why it happened. For example, I had a...
Read full review of Fortinet FortiGate »

Review 1 of 30

Ibrahim Albalawi
SOC Leader at a tech consulting company
Most of the time, their support is very good, but sometimes, we had to escalate the issues. Sometimes, we opened a...
Read full review of Securonix Next-Gen SIEM »
Pavan Lingam
Cyber Security - Consultant at LTI - Larsen & Toubro Infotech
I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and...
Read full review of Securonix Next-Gen SIEM »
NELSON COIMBRA DA SILVA
Cyber Security Sales Engineer Manager at a comms service provider
Since I work in the sales team, I didn't need technical support. My role is mainly focused on discussing and selling...
Read full review of Securonix Next-Gen SIEM »
Andres Fuentes
SOC Analyst at ComWare S.A
I would rate their support at 8.5 to nine out of 10. Sometimes it has taken a little while because the investigation...
Read full review of Securonix Next-Gen SIEM »
Mohammed Nadeem Rais
Lead - Cyber Security at NMC Healthcare
Securonix is generally regarded for its strong customer service and support, which is a critical factor in ensuring...
Read full review of Securonix Next-Gen SIEM »
Indrajit Ghosh
Cyber Security Consultant at LTI - Larsen & Toubro Infotech
Technical support is good, but sometimes we face delays with responses. I would rate technical support as nine out of...
Read full review of Securonix Next-Gen SIEM »
Sudhakaran Krishnan
Consultant at LTI - Larsen & Toubro Infotech
The technical support is fine. I would rate them as eight out of 10.
Read full review of Securonix Next-Gen SIEM »
Sebastian Velazquez
Cyber Intelligence Supervisor at a tech services company
Support is an area for improvement because it takes a little time for them to attend to tickets. And regarding more...
Read full review of Securonix Next-Gen SIEM »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
I haven't contacted the technical support since we have a strong in-house team.
Read full review of Securonix Next-Gen SIEM »
Rafael-Barrios
Cybersecurity SE at a tech vendor
I have had to call support three or four times, and I would rate them a ten out of ten.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Executive Vice President,Global Head at a tech vendor
As platinum partners, we have excellent technical support. We have had no issues.
Read full review of Securonix UEBA »
Anonymous User
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company
Technical support is terrible. they are very bad. They are not helpful or responsive, and we were quite disappointed...
Read full review of Securonix Next-Gen SIEM »
Yi Liu
Principal Member of Technical Staff at AT&T
On a scale of one to ten, I'll give Securonix tech support a ten. They're extremely knowledgeable, they're able to...
Read full review of Securonix UEBA »
Jeanpierre Soto Salvatierra
Head of Cybersecurity at a tech services company
The support is excellent. At the service level, they attend to us quickly. We have a post-sale person who follows up...
Read full review of Securonix Next-Gen SIEM »
Ishika Garg
Senior Security Consultant at LTI - Larsen & Toubro Infotech
Their support has improved it a lot, They do support us or they do reply to us, but they need to be very fast. They...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Leader - Investigations, Insider Threat at a tech services company
Technical support is excellent.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
SVP Insider Threat at a financial services firm
Technical support is fairly good. I meet with them on a weekly basis. I give them any concerns, issues, use-case...
Read full review of Securonix Next-Gen SIEM »
Edward Ruprecht
Lead Cyber Security Engineer at a insurance company
Their technical support has been pretty helpful. We have a lot of direct contacts with some of the higher-level...
Read full review of Securonix Next-Gen SIEM »
Amit Chopra
CEO/Executive Director at Iconic Engines
We work with a lot of vendors and a lot of companies, but the support that we have gotten from Securonix, from their...
Read full review of Securonix Next-Gen SIEM »
Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I would give them a ten out of ten on technical support. In the past, we did have some issues with their technical...
Read full review of Securonix Next-Gen SIEM »
Sanjay-Kulkarni
Manager Security Operation Center at a tech services company
The technical support is okay.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Cyber Security Analyst at a retailer
Their support was pretty good. We didn't have any issues there. They were pretty fast. Anytime we had downtime or any...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Security Specialist at a tech vendor
We are not raising any questions with customer service or support.
Read full review of Securonix Next-Gen SIEM »
Mohamad Ammar
Services Sales Consultant at Alpha
Technical support for Securonix is good. I rate the technical support an eight out of ten. I don't give a ten out of...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective....
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
I deal with their tech support on an almost daily basis. I would give it a 6 out of 10.
Read full review of Securonix UEBA »
GarySingh
Cyber Security Team Lead at Avalara
In the initial setup itself we needed to dive deep into this. We had some deep technical questions and we were lucky...
Read full review of Securonix Next-Gen SIEM »
Francesco Andre Castro Montoya
Security Developer at a tech consulting company
We have had some slightly delayed response times from technical support, but it is nothing out of the ordinary.
Read full review of Securonix Next-Gen SIEM »

Review 1 of 28

Technical Support

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