Compare Fortinet vs Securonix Solutions

Fortinet

Based on 1735 reviews.

Securonix Solutions

Based on 34 reviews.

Latest Research

Buyer's Guide

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

January 2025

Securonix Next-Gen SIEM vs. Fortinet FortiSIEM

Updated: January 2025

Buyer's Guide

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

January 2025

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

Updated: January 2025

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

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Sample Customers

Fortinet FortiSIEM

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

Securonix Next-Gen SIEM

Dtex Systems, Pfizer, Western Union, Harris, ITG

Securonix UEBA

Pfizer, McKesson, BNY Mellon, New York Life

Securonix SOAR

Intermountain Healthcare, Pfizer

Popular Solutions

Fortinet FortiGate

51 reviews

Fortinet FortiGate-VM

41 reviews

Fortinet FortiClient

30 reviews

Securonix Next-Gen SIEM

8 reviews

Securonix UEBA

0 reviews

Top Industries

Educational Organization

18%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Computer Software Company

18%

Financial Services Firm

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IgnitiusMolepo
Senior IP Network Defense at MTN
FortiGate Cloud is used for web application firewall, DDoS protection, intrusion prevention, and indicator of...
Read full review of Fortinet FortiGate Cloud »
Yati Gharat
Chief Technology Officer at Litmus
We are a Managed Service Provider. We manage the services of multiple clients. We manage multiple technologies. We...
Read full review of Fortinet FortiAP »
SherifAbdelrahman
IT Director at Rabbit Mart
I use it for retail business. We are using the FortiSwitch solution for our voice switches and access points as well.
Read full review of Fortinet FortiSwitch - Secure Access »
Carlos Vitrano
Cloud security director at Medallia
We are covering cloud security posture management and run-time detection as well, so there are two flavors. It is...
Read full review of Lacework FortiCNAPP »
MohamedTalbi
Security Architect at Bouygues Telecom Mobile
FortiManager is used to facilitate the administration of FortiGate equipment. There are many features to automate...
Read full review of Fortinet FortiManager »

Review 1 of 5

Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I run the intellectual property protection shop for the company and our primary use case is to monitor for DLP.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Executive Vice President,Global Head at a tech vendor
Securonix UEBA is used for lateral movement detection, ransomware detection, multiple malware detections, user...
Read full review of Securonix UEBA »

Review 1 of 2

Customer Service

MOHAN SUKUMAR
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
The tool's vendor support is poor.
Read full review of Fortinet FortiMail »
Thabo Molemele
Network Administrator at Furnmart
The solution's support team is excellent and efficient.
Read full review of Fortinet FortiGate-VM »
Soufiane Bouha
Network Security Engineer at MTDS
Whenever we reach out to Fortinet, they give a response in time. Till now, we have had positive interactions. We...
Read full review of Fortinet FortiSandbox »
Ishtiaq Haider
VP Sales/Pre Sales at Comstar - Information Systems Associates Ltd.
The technical support team is good, but we haven't reached out to them on our own.
Read full review of FortiGate Next Generation Firewall (NGFW) »
Marcio-Santos
Ceo & Creative Director at Redstout
We are working with Fortinet's gold partner. We can easily communicate with them to raise tickets. The consultants...
Read full review of Fortinet FortiSwitch - Secure Access »
Michael Vlahakis
Founder at Digivalue
They supported us in many of our projects when we needed the expertise to configure the devices properly according to...
Read full review of Fortinet FortiGate »
Mostafa Nawar
Senior Network & Security Engineer at TransIT
Technical support is great. I called them twice in the last month and they were very helpful and responsive.
Read full review of Fortinet FortiGate IPS »
TiagoSilva
Security coordinator at a tech consulting company
The support is good. We need to raise specific tickets for specific problems. If we have any issues, the team helps...
Read full review of Fortinet FortiGate IPS »
Bernard Otieno
Technical Engineer at Harnssen Group Limited
The support from Fortinet FortiGate IPS is good. I rate the support from Fortinet FortiGate IPS an eight out of ten.
Read full review of Fortinet FortiGate IPS »
Andras Solt
Head Of Security at Groupama
We have had to contact technical support. They have been helpful and responsive.
Read full review of Fortinet FortiMail »
Samvel Gevorgyan
Founder and Managing Director at CYBER GATES
The support takes one to two days to respond.
Read full review of Fortinet FortiMail »
Mahesh Patel
Sr. Corporate Marketing Executive at a tech services company
I get technical support from Fortinet and my reseller. It's fine. I never have any issues with support.
Read full review of Fortinet FortiGate IPS »
Ehab.Fawzy Mohamed
Chief Engineer at Hilton Worldwide
Technical support is good. On a scale from one to five, I would give technical support a five.
Read full review of Fortinet FortiGate »
Bikram Singh
IT Manager at SAI Systems
I've used support many times. There are two aspects. One is reaching them and the second is getting support. So...
Read full review of Fortinet FortiClient »
Anonymous User
IT Management at a marketing services firm
I've never used technical support directly from Fortinet. The last time I needed support, I contacted our partner. He...
Read full review of Fortinet FortiGate SWG »
Mohamed Talbi
Network and Security Engineer at Neurones
The technical support is very good when I work with them. In reality, I give them seven or eight-out-of-ten. This is...
Read full review of Fortinet FortiManager »
Lloyd Fearn
Technical Lead at a tech services company
We have had no issues to date.
Read full review of Fortinet FortiOS »
Anonymous User
Director of Business Development
I would rate technical support as a seven out of 10.
Read full review of Fortinet FortiGate-VM »
Anonymous User
Network Security Manager at xtranet
I can rate their technical support as nine out of ten.
Read full review of Fortinet FortiMail Cloud »
Anonymous User
Security Technical Manager at a tech services company
The solution's technical support is good. If you want to deal with the issues from the tool of other vendors,...
Read full review of Fortinet FortiSIEM »
Lawrence Leung
Section Head, Enterprise Solutions & SI Management at HGC Global Communications Limited
The support from Fortinet FortiAnalyzer is good.
Read full review of Fortinet FortiAnalyzer »
Anonymous User
Information security officer at a financial services firm
Fortinet support is very good.
Read full review of Fortinet FortiWeb »
Anonymous User
Network Engineer at a tech services company
Technical support will open cases if there is an issue.
Read full review of Fortinet FortiClient »
Mahmoud Salaheldin
Security Unit Manager at EEMC
We face some challenges with Fortinet. Each time we use the technical support, we run into the same problem. We open...
Read full review of Fortinet FortiSandbox »
Anonymous User
Head Of Technology at a tech consulting company
I am familiar with technical support and they're very responsible. I haven't had any issues with them so far.
Read full review of Fortinet FortiGate »
SyedImran
Tech Specialist, Client Network DeliveryTech at AT&T
Technical support was amazing.
Read full review of Fortinet FortiManager »
Anonymous User
IT Support
I haven't used tech support.
Read full review of Fortinet FortiClient »
RimvydasSlapsinskas
Network Security Specialist at a tech services company
I have been in contact with technical support through the support portal. The support was fast and they took an...
Read full review of Fortinet FortiMail Cloud »
Anonymous User
Multinational Business Consultant at a comms service provider
Fortinet has local support in our country, and it's really good.
Read full review of Fortinet FortiGate IPS »
Enayat Galsulkar
Senior Information Security Consultant at Future Telecom
Their support is very bad. The product is good, but the support is very bad. Their support should be on par with the...
Read full review of Fortinet FortiClient »

Review 1 of 30

NELSON COIMBRA DA SILVA
Cyber Security Sales Engineer Manager at a comms service provider
Since I work in the sales team, I didn't need technical support. My role is mainly focused on discussing and selling...
Read full review of Securonix Next-Gen SIEM »
Indrajit Ghosh
Cyber Security Consultant at LTI - Larsen & Toubro Infotech
Technical support is good, but sometimes we face delays with responses. I would rate technical support as nine out of...
Read full review of Securonix Next-Gen SIEM »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
I haven't contacted the technical support since we have a strong in-house team.
Read full review of Securonix Next-Gen SIEM »
Pavan Lingam
Cyber Security - Consultant at LTI - Larsen & Toubro Infotech
I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and...
Read full review of Securonix Next-Gen SIEM »
Mohammed Nadeem Rais
Lead - Cyber Security at NMC Healthcare
Securonix is generally regarded for its strong customer service and support, which is a critical factor in ensuring...
Read full review of Securonix Next-Gen SIEM »
Sudhakaran Krishnan
Consultant at LTI - Larsen & Toubro Infotech
The technical support is fine. I would rate them as eight out of 10.
Read full review of Securonix Next-Gen SIEM »
Andres Fuentes
SOC Analyst at ComWare S.A
I would rate their support at 8.5 to nine out of 10. Sometimes it has taken a little while because the investigation...
Read full review of Securonix Next-Gen SIEM »
Ibrahim Albalawi
SOC Leader at a tech consulting company
Most of the time, their support is very good, but sometimes, we had to escalate the issues. Sometimes, we opened a...
Read full review of Securonix Next-Gen SIEM »
Rafael-Barrios
Cybersecurity SE at a tech vendor
I have had to call support three or four times, and I would rate them a ten out of ten.
Read full review of Securonix Next-Gen SIEM »
Sebastian Velazquez
Cyber Intelligence Supervisor at a tech services company
Support is an area for improvement because it takes a little time for them to attend to tickets. And regarding more...
Read full review of Securonix Next-Gen SIEM »
Ishika Garg
Senior Security Consultant at LTI - Larsen & Toubro Infotech
Their support has improved it a lot, They do support us or they do reply to us, but they need to be very fast. They...
Read full review of Securonix Next-Gen SIEM »
Edward Ruprecht
Lead Cyber Security Engineer at a insurance company
Their technical support has been pretty helpful. We have a lot of direct contacts with some of the higher-level...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company
Technical support is terrible. they are very bad. They are not helpful or responsive, and we were quite disappointed...
Read full review of Securonix Next-Gen SIEM »
Mohamad Ammar
Services Sales Consultant at Alpha
Technical support for Securonix is good. I rate the technical support an eight out of ten. I don't give a ten out of...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
I deal with their tech support on an almost daily basis. I would give it a 6 out of 10.
Read full review of Securonix UEBA »
Francesco Andre Castro Montoya
Security Developer at a tech consulting company
We have had some slightly delayed response times from technical support, but it is nothing out of the ordinary.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
SVP Insider Threat at a financial services firm
Technical support is fairly good. I meet with them on a weekly basis. I give them any concerns, issues, use-case...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Leader - Investigations, Insider Threat at a tech services company
Technical support is excellent.
Read full review of Securonix Next-Gen SIEM »
Sanjay-Kulkarni
Manager Security Operation Center at a tech services company
The technical support is okay.
Read full review of Securonix Next-Gen SIEM »
GarySingh
Cyber Security Team Lead at Avalara
In the initial setup itself we needed to dive deep into this. We had some deep technical questions and we were lucky...
Read full review of Securonix Next-Gen SIEM »
Bavan Balakrishnan
Security Architect at XVE Security
Customer support is rated around seven to eight out of ten. The support system requires creating support requests,...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Security Specialist at a tech vendor
We are not raising any questions with customer service or support.
Read full review of Securonix Next-Gen SIEM »
Amit Chopra
CEO/Executive Director at Iconic Engines
We work with a lot of vendors and a lot of companies, but the support that we have gotten from Securonix, from their...
Read full review of Securonix Next-Gen SIEM »
Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I would give them a ten out of ten on technical support. In the past, we did have some issues with their technical...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective....
Read full review of Securonix Next-Gen SIEM »
Yi Liu
Principal Member of Technical Staff at AT&T
On a scale of one to ten, I'll give Securonix tech support a ten. They're extremely knowledgeable, they're able to...
Read full review of Securonix UEBA »
Jeanpierre Soto Salvatierra
Head of Cybersecurity at a tech services company
The support is excellent. At the service level, they attend to us quickly. We have a post-sale person who follows up...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Cyber Security Analyst at a retailer
Their support was pretty good. We didn't have any issues there. They were pretty fast. Anytime we had downtime or any...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Executive Vice President,Global Head at a tech vendor
As platinum partners, we have excellent technical support. We have had no issues.
Read full review of Securonix UEBA »

Review 1 of 29

Technical Support

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