Compare Fortinet vs Securonix Solutions

Fortinet

Based on 1676 reviews.

Securonix Solutions

Based on 33 reviews.

Latest Research

Buyer's Guide

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

October 2024

Securonix Next-Gen SIEM vs. Fortinet FortiSIEM

Updated: October 2024

Buyer's Guide

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

October 2024

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

Updated: October 2024

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

Information Not Available

Sample Customers

Fortinet FortiSIEM

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

Securonix Next-Gen SIEM

Dtex Systems, Pfizer, Western Union, Harris, ITG

Securonix UEBA

Pfizer, McKesson, BNY Mellon, New York Life

Securonix SOAR

Intermountain Healthcare, Pfizer

Popular Solutions

Fortinet FortiGate

50 reviews

Fortinet FortiGate-VM

38 reviews

Fortinet FortiClient

24 reviews

Securonix Next-Gen SIEM

8 reviews

Securonix UEBA

0 reviews

Top Industries

Educational Organization

18%

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

David Carlson
CIO at Camco Mfg.
We're a manufacturing shop. So we have 500-700 users on FortiGate SWG and various devices on the manufacturing floor...
Read full review of Fortinet FortiGate SWG »
GaryRollie
Principal at Senior Solutions Engineer
We use FortiSASE for remote worker access and access to our corporate data centers.
Read full review of FortiSASE »
Anonymous User
Information Technology Infrastructure Manager at SVP
The solution is primarily used as a border firewall as well as for internal LAN segregation, internal IPv4 policy...
Read full review of FortiGate Next Generation Firewall (NGFW) »
Anonymous User
Security Specialist at a manufacturing company
We have multiple environments. Some applications are in Oracle Cloud, some are in Azure, some are in GCP, and some...
Read full review of Fortinet FortiWeb »
Jim Morrill
Network admin at Penobscot Valley Hospital
The solution syncs with our active directory and allows configuration for two-factor authentication. We're using the...
Read full review of Fortinet FortiAuthenticator »

Review 1 of 5

Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I run the intellectual property protection shop for the company and our primary use case is to monitor for DLP.
Read full review of Securonix Next-Gen SIEM »
Yi Liu
Principal Member of Technical Staff at AT&T
We use it for insider threat detection. It's appliance-based in the data center.
Read full review of Securonix UEBA »

Review 1 of 2

Customer Service

Mostafa Nawar
Senior Network & Security Engineer at TransIT
Technical support is great. I called them twice in the last month and they were very helpful and responsive.
Read full review of Fortinet FortiGate IPS »
Bernard Otieno
Technical Engineer at Harnssen Group Limited
The support from Fortinet FortiGate IPS is good. I rate the support from Fortinet FortiGate IPS an eight out of ten.
Read full review of Fortinet FortiGate IPS »
Phakedi Mphela
IT Project Manager at Brilliant telecommunications
The solution's technical support and online forum are very good and helpful if you struggle with something related to...
Read full review of Fortinet FortiMail Cloud »
Salah Sabouni
Director at ST
Technical support is wonderful. They are one of the good companies that provide really good technical support.
Read full review of Fortinet FortiGate Cloud »
BatuAkalin
Corporate Information Technology Security Manager at FileOrbis
The solution's support is very good.
Read full review of FortiWeb Web Application Firewall (WAF) »
Heson Ko
Software Development Specialist at Unicomp Information Co. Ltd.
I would rate its customer service and support eight out of ten.
Read full review of Fortinet FortiNAC »
Kumar Vaibhav
Solutions Architect at In2IT Technologies
The support from Fortinet FortiSIEM is great.
Read full review of Fortinet FortiSIEM »
FrançoisNolin
Cybersecurity architect at Alithya
Technical support has been excellent. They are fantastic.
Read full review of Fortinet FortiClient »
Dino R
System Administrator at a insurance company
They are quite helpful. But I think because our department is quite stable and configured correctly, we are rarely...
Read full review of Fortinet FortiWeb »
KRISTOF Laenen
Senior Network Engineer at KLC bvba
The technical support services are quite good.
Read full review of Fortinet FortiADC »
GuillermoRoman
Technology Manager at Tech Mahindra Limited
We have a local company that assists us with support when we need it. They are pretty good.
Read full review of Fortinet FortiGate IPS »
Bruno Moreira
Network Security Consultant at SigmaTelecom
I had a terrible experience with Fortinet support. I only used support once when I bought the solution. I got no...
Read full review of Fortinet FortiADC »
Anonymous User
Junior Support Analyst at a pharma/biotech company
I have never had to contact customer support. We have a team that handles all of the troubleshooting; however, they...
Read full review of Fortinet FortiGate »
Anonymous User
IT Manager/systems engineer at a tech services company
They are actually very good. I have contacted their global support prior to buying FortiGate because I had some...
Read full review of Fortinet FortiClient »
Alexander Schweder
Network Engineer at Static IPs Bremerhaven-2
The solution's technical support was not always good, so it has some scope for improvement. I rate the technical...
Read full review of Fortinet FortiMail »
Anonymous User
Senior Security Engineer at a tech services company
Technical support used to be much better. Fortinet seems to be downgrading, so everything takes longer to get a...
Read full review of Fortinet FortiAuthenticator »
Flamur Prapashtica
Head of Security Management at Ipko Telecommunications
The Fortinet FortiMail team provided great support. On a scale of one to five, I'll give it the highest score, which...
Read full review of Fortinet FortiMail »
Anonymous User
Data Center Consultant at a tech services company
They have 24/7 support.
Read full review of Fortinet FortiGate SWG »
Anonymous User
Chief Information Security Officer at a consultancy
At times, you can get a quick answer from the support team, but for some cases or issues, it takes a long time for...
Read full review of Fortinet FortiGate-VM »
Clement Johnson
Chief Executive Officer at Clemtech LLC
Their support is very good. I actually had a briefing with them today concerning a very large government project that...
Read full review of Fortinet FortiClient »
Anonymous User
General Manager at a comms service provider
The support from Fortinet FortiGate-VM is excellent, it is one of their strongest points. I rate the support from...
Read full review of Fortinet FortiGate-VM »
Anonymous User
IT Management at a marketing services firm
We do not use a lot of tech support. It is not readily available in our area.
Read full review of Fortinet FortiGate »
Anonymous User
Works at a non-profit
Their support is good.
Read full review of Fortinet FortiGate »
Anonymous User
System Administrator at a media company
Technical support is good.
Read full review of Fortinet FortiGate Cloud »
David Oparinde
Managing Director
Each of the devices is licensed every year and in case you have a serious critical issue we can contact the support...
Read full review of Fortinet FortiGate »
Giorgi Sakhokia
Information Security Officer at State Audit Office
We don't have any experience with international support. The local guys from our partner High Tech Solutions are so...
Read full review of Fortinet FortiWeb »
Anonymous User
Head of the Satellite Infrastructure and Operation System Department at a government
The major problem with Fortinet is the support. We have often hardware malfunctions and software bugs and the support...
Read full review of Fortinet FortiGate »
Anonymous User
Solutions Consultant at a manufacturing company
I have used the support from Fortinet FortiOS. Some of the engineers who take our tickets are good but others take...
Read full review of Fortinet FortiOS »
Anonymous User
IT Security Engineer at a tech services company
We haven't been happy with technical support. We find the service to be quite bad. For example, in our last...
Read full review of Fortinet FortiAnalyzer »
James-Jiang
IT Security Analyst at a energy/utilities company
The speed of Fortinet's technical support is significantly faster compared to Palo Alto. I recall an instance where I...
Read full review of Fortinet FortiGate »

Review 1 of 30

Ibrahim Albalawi
SOC Leader at a tech consulting company
Most of the time, their support is very good, but sometimes, we had to escalate the issues. Sometimes, we opened a...
Read full review of Securonix Next-Gen SIEM »
NELSON COIMBRA DA SILVA
Cyber Security Sales Engineer Manager at a comms service provider
Since I work in the sales team, I didn't need technical support. My role is mainly focused on discussing and selling...
Read full review of Securonix Next-Gen SIEM »
Pavan Lingam
Cyber Security - Consultant at LTI - Larsen & Toubro Infotech
I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and...
Read full review of Securonix Next-Gen SIEM »
Sebastian Velazquez
Cyber Intelligence Supervisor at a tech services company
Support is an area for improvement because it takes a little time for them to attend to tickets. And regarding more...
Read full review of Securonix Next-Gen SIEM »
Indrajit Ghosh
Cyber Security Consultant at LTI - Larsen & Toubro Infotech
Technical support is good, but sometimes we face delays with responses. I would rate technical support as nine out of...
Read full review of Securonix Next-Gen SIEM »
Rafael-Barrios
Cybersecurity SE at a tech vendor
I have had to call support three or four times, and I would rate them a ten out of ten.
Read full review of Securonix Next-Gen SIEM »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
I haven't contacted the technical support since we have a strong in-house team.
Read full review of Securonix Next-Gen SIEM »
Sudhakaran Krishnan
Consultant at LTI - Larsen & Toubro Infotech
The technical support is fine. I would rate them as eight out of 10.
Read full review of Securonix Next-Gen SIEM »
Andres Fuentes
SOC Analyst at ComWare S.A
I would rate their support at 8.5 to nine out of 10. Sometimes it has taken a little while because the investigation...
Read full review of Securonix Next-Gen SIEM »
Mohammed Nadeem Rais
Lead - Cyber Security at NMC Healthcare
Securonix is generally regarded for its strong customer service and support, which is a critical factor in ensuring...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Cyber Security Analyst at a retailer
Their support was pretty good. We didn't have any issues there. They were pretty fast. Anytime we had downtime or any...
Read full review of Securonix Next-Gen SIEM »
Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I would give them a ten out of ten on technical support. In the past, we did have some issues with their technical...
Read full review of Securonix Next-Gen SIEM »
Yi Liu
Principal Member of Technical Staff at AT&T
On a scale of one to ten, I'll give Securonix tech support a ten. They're extremely knowledgeable, they're able to...
Read full review of Securonix UEBA »
Anonymous User
Security Specialist at a tech vendor
We are not raising any questions with customer service or support.
Read full review of Securonix Next-Gen SIEM »
Sanjay-Kulkarni
Manager Security Operation Center at a tech services company
The technical support is okay.
Read full review of Securonix Next-Gen SIEM »
Amit Chopra
CEO/Executive Director at Iconic Engines
We work with a lot of vendors and a lot of companies, but the support that we have gotten from Securonix, from their...
Read full review of Securonix Next-Gen SIEM »
Ishika Garg
Senior Security Consultant at LTI - Larsen & Toubro Infotech
Their support has improved it a lot, They do support us or they do reply to us, but they need to be very fast. They...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective....
Read full review of Securonix Next-Gen SIEM »
Edward Ruprecht
Lead Cyber Security Engineer at a insurance company
Their technical support has been pretty helpful. We have a lot of direct contacts with some of the higher-level...
Read full review of Securonix Next-Gen SIEM »
GarySingh
Cyber Security Team Lead at Avalara
In the initial setup itself we needed to dive deep into this. We had some deep technical questions and we were lucky...
Read full review of Securonix Next-Gen SIEM »
Mohamad Ammar
Services Sales Consultant at Alpha
Technical support for Securonix is good. I rate the technical support an eight out of ten. I don't give a ten out of...
Read full review of Securonix Next-Gen SIEM »
Jeanpierre Soto Salvatierra
Head of Cybersecurity at a tech services company
The support is excellent. At the service level, they attend to us quickly. We have a post-sale person who follows up...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
SVP Insider Threat at a financial services firm
Technical support is fairly good. I meet with them on a weekly basis. I give them any concerns, issues, use-case...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Leader - Investigations, Insider Threat at a tech services company
Technical support is excellent.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company
Technical support is terrible. they are very bad. They are not helpful or responsive, and we were quite disappointed...
Read full review of Securonix Next-Gen SIEM »
Francesco Andre Castro Montoya
Security Developer at a tech consulting company
We have had some slightly delayed response times from technical support, but it is nothing out of the ordinary.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
I deal with their tech support on an almost daily basis. I would give it a 6 out of 10.
Read full review of Securonix UEBA »
Anonymous User
Executive Vice President,Global Head at a tech vendor
As platinum partners, we have excellent technical support. We have had no issues.
Read full review of Securonix UEBA »

Review 1 of 28

Technical Support

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