Compare HashiCorp vs IBM

HashiCorp

Based on 71 reviews.

IBM

Based on 3218 reviews.

Overview

Information Not Available

International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

Sample Customers

Popular Solutions

HashiCorp Terraform

25 reviews

HashiCorp Vault

10 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

IBM Security QRadar

19 reviews

IBM Turbonomic

12 reviews

IBM MQ

12 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Educational Organization

19%

Financial Services Firm

17%

Computer Software Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
My primary use case for HashiCorp Vault is secret management. I keep my secrets away from the cluster in Vault, which...
Read full review of HashiCorp Vault »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Adam Surak
VP of Infrastructure & Security at Algolia
We use Managed DNS to steer traffic for our API. It handles customer-facing records and the upstream selection logic.
Read full review of IBM NS1 Connect »
SimonHiggins
Mainframe Technical Manager/Service Integration Lead at Saudi Business Machines
It's not the Db2 LUW, which is Linux, Unix, Windows. It's the mainframe. It's the active-active, high availability...
Read full review of IBM Db2 Database »
Gustavo Rosello
Technological Infrastructure Manager at Mercado Argentino de Valores S.A.
Our budget at this moment is for IBM System Storage DS5000 Series, and even though I always prefer the top tools, it...
Read full review of IBM System Storage DS5000 Series »
Raanan Sitton
Vice President Sales at BELOCAL LTD
I am still working with IBM FlashSystem 5300. It is used mainly for small companies with storage needs up to 15 or 16...
Read full review of IBM FlashSystem »
Anonymous User
Senior Systems Engineer at a university
We use Turbonomic to evaluate all of our virtualized clusters. Initially, we were only using Turbonomic for our...
Read full review of IBM Turbonomic »

Review 1 of 5

Customer Service

Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »

Review 1 of 30

Saidi Mejdeddine
Data and AI Technical Specialist at Ditriot Consulting
I've contacted support many times, initially when we carried out the implementation and then again when we were in...
Read full review of IBM Datacap »
UweSeufert
Senior Consultant - Technical Expert at Capgemini
I have not used IBM's technical support extensively, however, I would rate it around five or six out of ten.
Read full review of IBM DOORS »
Ali Bin Tahir
Research Executive at NielsenIQ
IBM SPSS’s website provides multiple documentation for technical support and guidance. It is easy for new users to...
Read full review of IBM SPSS Statistics »
Daniel Tamiru
Manager, Database & System Administration at Awash International Bank
We don't have support from IBM, and we have tech support from the vendors.
Read full review of IBM Application Performance Management »
Naunton Cheesman
Senior Consultant at Cloudstratex
The support is great.
Read full review of IBM PowerVM »
VuralSanal
Network and Security Architect at Deutsche Telekom
Our partners in Turkey support QRadar integration because our team does not manage all aspects. We usually rely on...
Read full review of IBM Security QRadar »
Atif Najam
Chief Information Officer and Program Lead at Gatron Industries Ltd
The tool has hardware and software support teams. The software support team is pretty good. We have faced no challenges.
Read full review of IBM Spectrum Protect Plus »
Ved Prakash Yadav
Senior Data Platform Manager at a manufacturing company
The tool's support is good.
Read full review of StreamSets »
Sushant Dayal
IT specialist at Accenture
Most of the time, admins interact with the support because they handle day-to-day installations or upgrades. I have...
Read full review of webMethods.io »
Ahmed-Samy
Integration Manager at a comms service provider
The support team is efficient, supportive and provide reasonable support by mail.
Read full review of IBM Integration Bus »
DipeshBhawsar
Archtect at a financial services firm
Technical support has been very supportive. We're largely satisfied with them.
Read full review of IBM Security QRadar »
Anonymous User
People Systems Partner at Biogen
I have used technical support sometimes. It's good. It's very responsive. I have a CSM, so I have personalized...
Read full review of IBM Kenexa »
Harshal Sharma
Presales Solutions Architect at SAS
Regarding technical support, if one has the entire enterprise support, I would rate it a nine out of ten, but without...
Read full review of IBM Spectrum Protect »
Vlad Popa
Integration Consultant at a tech services company
Technical support is tough to connect with because the training and documentation from IBM are awful and the...
Read full review of IBM MQ »
Sargurunathan Mohan
Technical Lead - Production Engineer at a media company
When we got started with Dedicated DNS, the technical support worked with us and they were really good and helpful.
Read full review of IBM NS1 Connect »
Anonymous User
Founder and General Manager at a tech services company
We used to use the support a long while ago but because we have used the solution for a long time we have not needed...
Read full review of IBM SPSS Statistics »
Mayuri Ramesh Gore
Associate Consultant at Capgemini
Most of the time, we face some issues. Sometimes there are errors that we don't understand, file-related, backend...
Read full review of IBM Sterling File Gateway »
SunilSharma9
Asstt. Manager at OCM
The support team of IBM is good. I rate the technical support a seven or eight out of ten.
Read full review of IBM Power Systems »
Anonymous User
Senior System Engineer at a manufacturing company
I would rate customer service at eight. There are no complaints. Their documentation, runbooks, troubleshooting...
Read full review of IBM Spectrum Protect Plus »
Anonymous User
IT Management Information Security at a financial services firm
Customer Service: 5 out of 10. Technical Support: 4 out of 10.
Read full review of IBM Tivoli Identity Manager [EOL] »
Wira Chinwong
Service Director at scsi co.,ltd
The technical support is at a medium level; not bad and not good.
Read full review of IBM Spectrum Protect »
Anonymous User
Solution Architect
Customer Service: 6 out of 10. Technical Support: 6 out of 10.
Read full review of IBM Cognos »
Anonymous User
Associate Director at a tech services company
We have not used IBM technical support.
Read full review of IBM BPM »
Anonymous User
Project Manager at a recruiting/HR firm
I have not used technical support.
Read full review of IBM Cognos Controller »
Savera-Menezes
Head of IT Infrastructure at a insurance company
The IBM technical support is excellent. When we had a hardware issue, they were able to fix it within the SLA period....
Read full review of IBM FlashSystem »
Anonymous User
IT Architect at a retailer
Technical support is very good. Whenever we have a question, they are very responsive.
Read full review of IBM MQ »
AbdelMonem Azaz
Integration Architect/Practice Manager at Saudi Business Machines - SBM
I have been in contact with technical support and I find them to be good. Sometimes when I raise a ticket, it is just...
Read full review of IBM WebSphere Message Broker »
Anonymous User
Architect at a tech services company
Great. We have direct support from IBM Poland pre-sales and lab teams.
Read full review of IBM InfoSphere BigInsights [EOL] »
Alan Borges Olivero
Sr. Production Analyst at Santos Brasil Participacoes SA
I would rate the technical support as an eight out of ten.
Read full review of IBM Spectrum Protect »
Anonymous User
Information Architect at a tech services company
The technical support is pretty strong. However, I still have cases of APARs which have been left open from many...
Read full review of IBM FileNet »

Review 1 of 30

Technical Support

No Data Available

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