Compare HashiCorp vs IBM

HashiCorp

Based on 71 reviews.

IBM

Based on 3226 reviews.

Overview

Information Not Available

International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

Sample Customers

Popular Solutions

HashiCorp Terraform

22 reviews

HashiCorp Vault

10 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

IBM Security QRadar

19 reviews

IBM Turbonomic

11 reviews

IBM MQ

11 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Educational Organization

18%

Financial Services Firm

17%

Computer Software Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
My primary use case for HashiCorp Vault is secret management. I keep my secrets away from the cluster in Vault, which...
Read full review of HashiCorp Vault »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Adam Surak
VP of Infrastructure & Security at Algolia
We use Managed DNS to steer traffic for our API. It handles customer-facing records and the upstream selection logic.
Read full review of IBM NS1 Connect »
SimonHiggins
Mainframe Technical Manager/Service Integration Lead at Saudi Business Machines
It's not the Db2 LUW, which is Linux, Unix, Windows. It's the mainframe. It's the active-active, high availability...
Read full review of IBM Db2 Database »
Gustavo Rosello
Technological Infrastructure Manager at Mercado Argentino de Valores S.A.
Our budget at this moment is for IBM System Storage DS5000 Series, and even though I always prefer the top tools, it...
Read full review of IBM System Storage DS5000 Series »
Raanan Sitton
Vice President Sales at BELOCAL LTD
I am still working with IBM FlashSystem 5300. It is used mainly for small companies with storage needs up to 15 or 16...
Read full review of IBM FlashSystem »
Anonymous User
Senior Systems Engineer at a university
We use Turbonomic to evaluate all of our virtualized clusters. Initially, we were only using Turbonomic for our...
Read full review of IBM Turbonomic »

Review 1 of 5

Customer Service

Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »

Review 1 of 30

Shivakumar Kuppannan
Founder & CEO at Star Systems India Private Limited
We raise a ticket and then contact the IBM Cloud team and get some support from their technical team. I'd rate their...
Read full review of IBM Public Cloud »
Joao Caseiro
Project Manager at Novabase
The solution's technical support needs improvement. It could be more accessible in terms of communication.
Read full review of webMethods.io »
Ahmed Shaheen
IBM BPM Developer at a computer software company
They have a strong community which provides answers readily, and IBM provides training every three months.
Read full review of IBM Robotic Process Automation (RPA) »
Anonymous User
Sr. Systems Administrator at a financial services firm
We use the technical support from a local partner of IBM. They are very good. They know the technology very well and...
Read full review of IBM Power Systems »
Valentine Kubheka
Application Developer at a financial services firm
I'd have to say 10 out of 10. Because I have never called their tech support, but they always make sure they attend...
Read full review of IBM BPM »
Anonymous User
President at a comms service provider
Customer Service: It's excellent. Technical Support: It's excellent.
Read full review of IBM MaaS360 »
Anonymous User
IT Servers & Infrastructure Leader at a tech services company
Customer Service: 7 Technical Support: 9/10
Read full review of IBM Turbonomic »
Anonymous User
Systems Developer at a comms service provider
Customer Service: The level of service is friendly, and we have various means of contact- forums, the SevOne...
Read full review of IBM SevOne Network Performance Management (NPM) »
Vijay-Daniel
Assistant Vice President at a financial services firm
We had some issues when integrating with other applications, specifically those that rely on Java. That's when we...
Read full review of IBM Tivoli NetCool Impact »
Anonymous User
IT Infrastructure Manager at a recruiting/HR firm
Customer Service: Very good Technical Support: Excellent, VMTurbo even proactively contact us when new releases come...
Read full review of IBM Turbonomic »
John Askew
Systems Architect at The University of Auckland
Local in country L2 is average. Offshore L3 is okay, but not as good as they used to be.
Read full review of IBM Spectrum Protect »
Anonymous User
Executive Director at a tech company
The technical support is good, although it depends on your deal with IBM and the engagement that you have. Offering...
Read full review of IBM DataPower Gateway »
Anonymous User
Lead Engineer at a comms service provider
Very good.
Read full review of IBM SevOne Network Performance Management (NPM) »
Anonymous User
Analyste Developpeur/Backup Chef de projet TIBCO at a tech services company
I have not encountered a situation that requires technical support.
Read full review of webMethods.io »
Anonymous User
Production Control Specialist at a local government
We have not utilized technical support in six years.
Read full review of IBM Workload Automation »
Anonymous User
Senior IT Consultant, Pre-Sales Manager, Project Leader at a tech services company
Technical support is always available for you. I suggest the following: * Call IBM and make a Severity 2 request...
Read full review of IBM Security Guardium Data Protection »
Anonymous User
Phd Student
I have not needed to use technical support. I got CPLEX from my teacher and if I have any problems I go to him for help.
Read full review of IBM ILOG CPLEX Optimization Studio »
Anonymous User
Senior Software Engineer at a engineering company
Customer Service: Customer service has been adequate. Most of the times we've had any issues IBM has been able to...
Read full review of IBM Rational ClearQuest »
Elvis Lau
Technical Manager at a tech services company
I have never contacted customer support. We have a service provider that we contact to help with the implementation...
Read full review of IBM PowerVM »
Anonymous User
Sr. Systems Engineer at a healthcare company
Customer Service: IBM has been pretty good so far and you get people who know the product with great expertise....
Read full review of IBM Spectrum Protect »
Anonymous User
Sr. Solution Engineer at a tech company
The technical support is good. I prefer talking to the Level 2 support, because I feel that the Level 1 support...
Read full review of IBM Spectrum Protect »
MohamedAfeilal
General Manager at New System Engineering
The quality of technical support depends on the level. Level One support is very good, but if you have Level Two or...
Read full review of IBM Security QRadar »
Anonymous User
Consultant at a tech services company
IBM usually has decent technical support.
Read full review of IBM Engineering Workflow Management »
Anonymous User
Project Leader at a tech services company
I would say technical support is good, not great. We have contacted support for a number of issues. The main thing...
Read full review of IBM Cognos »
Anonymous User
Principal Backup Engineer at a financial services firm
Because we have experts inside our company, we have only contacted technical support a few times. We requested...
Read full review of IBM Spectrum Protect »
Anonymous User
Consultant at a tech consulting company
The level of technical support is top notch. If the support team can't fix an issue, they don't hesitate to engage...
Read full review of IBM Workload Automation »
Sergio Ferreira
Executive Director at Dynamic Tomorrow
I have not needed any technical support for a few years. Before that, the support was great. However, I know that...
Read full review of IBM Informix »
mehrab hussain
Junior Software Engineer at a computer software company
Technical support should be faster.
Read full review of IBM Application Performance Management »
Jarvis Bellamy
Sr. Project Scheduler at a government
I haven't received any complaints, so I would probably give the support a rating of eight out of ten.
Read full review of IBM Engineering Workflow Management »
Anonymous User
Project System Engineer at a aerospace/defense firm
I haven't dealt with technical support. If there are issues, I defer to someone else.
Read full review of IBM DOORS Next »

Review 1 of 30

Technical Support

No Data Available

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