Compare HashiCorp vs IBM

HashiCorp

Based on 67 reviews.

IBM

Based on 3169 reviews.

Overview

Information Not Available

International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

Sample Customers

Popular Solutions

HashiCorp Terraform

30 reviews

HashiCorp Vault

9 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

IBM Turbonomic

14 reviews

IBM Security QRadar

22 reviews

IBM MQ

13 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

15%

Manufacturing Company

Government

Educational Organization

19%

Financial Services Firm

17%

Computer Software Company

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Marek Kubovic
Cloud and DevOps Architect at a tech services company
Our company uses the solution to deploy resources and infrastructure in Azure Cloud via the Azure DevOps pipelines....
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The solution's typical use case is machine-to-machine communication, particularly in environments where development...
Read full review of HashiCorp Vault »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Gustavo Rosello
Technological Infrastructure Manager at Mercado Argentino de Valores S.A.
Our budget at this moment is for IBM System Storage DS5000 Series, and even though I always prefer the top tools, it...
Read full review of IBM System Storage DS5000 Series »
SimonHiggins
Mainframe Technical Manager/Service Integration Lead at Saudi Business Machines
It's not the Db2 LUW, which is Linux, Unix, Windows. It's the mainframe. It's the active-active, high availability...
Read full review of IBM Db2 Database »
Suvajit Chakraborty
Manager, Digital Engineering at Harman International
In terms of data, when I started in 2018, the database for IBM ELM was around 200 to 300 weeks. Now, in 2023, it's...
Read full review of IBM Engineering Workflow Management »
Vinutha Gangadhara
Integration Manager at Infosys
I work for a manufacturing company. They use it for the B2B landscape. They use IBM Sterling Integrator for both the...
Read full review of IBM Sterling File Gateway »
Anonymous User
Senior Systems Engineer at a university
We use Turbonomic to evaluate all of our virtualized clusters. Initially, we were only using Turbonomic for our...
Read full review of IBM Turbonomic »

Review 1 of 5

Customer Service

Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »

Review 1 of 30

Gabriele Meneguzzi
GRC Practice Leader at Stratos Analytics
The technical support, especially concerning Wi-Fi issues, is exceptionally efficient. Every time we engage with...
Read full review of IBM OpenPages »
KavitaChavan
Associate Manager at a tech services company
So far, whatever the PMR I have raised, IBM has given a solution that may be complicated, and it might take time, but...
Read full review of IBM API Connect »
Anonymous User
Sr. Solution Architect at a computer software company
I haven't heard of any issues with technical support. They are okay. We are largely satisfied with their level of...
Read full review of IBM DataPower Gateway »
Anonymous User
Assistant Manager - Technology at a comms service provider
Customer Service: 7-8 out of 10 Technical Support: 8 out of 10
Read full review of IBM Cognos »
Anonymous User
Computer Systems Admin
Customer Service: Customer service has been great and anytime that I needed anything, they responded within a few...
Read full review of IBM Turbonomic »
Anonymous User
Programm Manager at a computer software company
I found the technical support to be very good. Although we implemented during the pandemic, us being in need of the...
Read full review of webMethods.io »
FarhanAli
Security Analyst at a security firm
Buying anything, an enterprise must look for troubleshooting and fixing its issues using its support. With QRadar,...
Read full review of IBM Security QRadar »
Anonymous User
Specialist at a pharma/biotech company
Before IBM bought it, the support was fantastic. After IBM bought it, the support became very disappointing. When...
Read full review of IBM Turbonomic »
Anonymous User
Storage and VMware Expert at a comms service provider
Customer Service: 9/10. Technical Support: 9/10.
Read full review of IBM System Storage N series [EOL] »
Anonymous User
Cognos Solutions Architect at a tech services company
Support is not cheap, and consultants (hello!) generally charge a few appendages. This is, of course, a matter of...
Read full review of IBM Cognos »
Anonymous User
Solution Architect at a tech company
Excellent
Read full review of IBM SevOne Network Performance Management (NPM) »
Anonymous User
IBM Cognos Consultant at a consultancy
I would give the level of technical support a rating of 9/10. I also think the support that IBM offers is very good....
Read full review of IBM Cognos »
Graham Prowse
DevOps Manager at Spark New Zealand
The technical support is pretty good. We don't log many calls with SevOne. We try to be as self-sufficient as...
Read full review of IBM SevOne Network Performance Management (NPM) »
Ashutosh Malik
Subject Matter Expert - Data Network at Mphasis
There is not a lot of support for IBM Cloud. The response from them and the ETA for resolving issues is too slow, and...
Read full review of IBM Public Cloud »
Anonymous User
General Manager Applications at a tech services company
Our team has never escalated any issues when it comes to getting support directly from IBM. In that sense, they are...
Read full review of IBM Power Systems »
Anonymous User
Chief Financial Officer at a insurance company
Customer Service: Excellent. They have teams dedicated to helping their customers get the most from the product....
Read full review of IBM Turbonomic »
Anonymous User
Director at a retailer
We didn't use technical support.
Read full review of IBM Blueworks Live »
Anonymous User
Tivoli Access Manager SME at a government
Customer Service: Excellent. Technical Support: Excellent.
Read full review of IBM Tivoli Access Manager [EOL] »
Anonymous User
Assoc. Specialist Talent Acquisition Solutions at a consumer goods company
Technical support has been pretty responsive. It's been helpful.
Read full review of IBM Kenexa »
Anonymous User
Lead Architect at a retailer
IBM handles technical support. They are good.
Read full review of IBM MQ »
Anonymous User
TM1-Senior Consultant at a tech services company
The technical support is okay. You can also find lots of answers in different forums on the internet.
Read full review of IBM Planning Analytics »
Anonymous User
Solutions Architect at a tech vendor
The technical support is often outsourced to partners, and response times could be faster, which is a significant...
Read full review of IBM Sterling File Gateway »
Anonymous User
Storage Administrator at a tech services company
IBM's technical support do excellent work.
Read full review of IBM FlashSystem »
Anonymous User
FileNet Technical Architect at a government
I have never had a need to file a PMR (Problem Management Record) for IBM WAS, so I have no experience with technical...
Read full review of IBM WebSphere Application Server »
Anonymous User
Systems Admin at a energy/utilities company
Customer Service: Customer service is very good. They are knowledgeable about the product. If they don't have the...
Read full review of IBM Turbonomic »
Anonymous User
Security Consultant at Dimension Data
The quality of technical support depends on the agent. Sometimes, it's hard to get the person who you need....
Read full review of IBM Security QRadar »
Anonymous User
Senior Security Analyst at a insurance company
Customer Service: 5 out of 10. Technical Support: 9 out of 10.
Read full review of IBM Tivoli Identity Manager [EOL] »
Anonymous User
Infrastructure Head at a program development consultancy
Technical support could improve. Their response time for site visits is slow. We don't have major downtimes but...
Read full review of IBM VersaStack »
Anonymous User
Storage Administrator at a tech services company
IBM technical support is awesome.
Read full review of IBM Spectrum Virtualize »
Anonymous User
Business&Integration Arch Manager at a tech services company
They have a very wide range of support globally. We are working in Turkey, and we have IBM people locally. It is easy...
Read full review of IBM DataPower Gateway »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.