Compare HashiCorp vs IBM

HashiCorp

Based on 69 reviews.

IBM

Based on 3200 reviews.

Overview

Information Not Available

International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

Sample Customers

Popular Solutions

HashiCorp Terraform

27 reviews

HashiCorp Vault

9 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

IBM Security QRadar

20 reviews

IBM Turbonomic

13 reviews

IBM MQ

13 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Educational Organization

19%

Financial Services Firm

17%

Computer Software Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

KishoreKumar1
Architect at Accenture
The solution's typical use case is machine-to-machine communication, particularly in environments where development...
Read full review of HashiCorp Vault »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
The primary use case for Terraform is the deployment of infrastructure as a code, creating pipelines, and deploying...
Read full review of HashiCorp Terraform »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Adam Surak
VP of Infrastructure & Security at Algolia
We use Managed DNS to steer traffic for our API. It handles customer-facing records and the upstream selection logic.
Read full review of IBM NS1 Connect »
SimonHiggins
Mainframe Technical Manager/Service Integration Lead at Saudi Business Machines
It's not the Db2 LUW, which is Linux, Unix, Windows. It's the mainframe. It's the active-active, high availability...
Read full review of IBM Db2 Database »
Gustavo Rosello
Technological Infrastructure Manager at Mercado Argentino de Valores S.A.
Our budget at this moment is for IBM System Storage DS5000 Series, and even though I always prefer the top tools, it...
Read full review of IBM System Storage DS5000 Series »
Raanan Sitton
Vice President Sales at BELOCAL LTD
I am still working with IBM FlashSystem 5300. It is used mainly for small companies with storage needs up to 15 or 16...
Read full review of IBM FlashSystem »
Anonymous User
Senior Systems Engineer at a university
We use Turbonomic to evaluate all of our virtualized clusters. Initially, we were only using Turbonomic for our...
Read full review of IBM Turbonomic »

Review 1 of 5

Customer Service

Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »

Review 1 of 30

Essam Younis
SOA & BP Technical Manager at EJADA
It depends on the level of contact between you and the customer, as well as the level of severity of the ticket. If...
Read full review of IBM DataPower Gateway »
Oussema Wazzeni
Manager Financial Sector | Operational Excellence, RPA & AI at Ernst & Young
We have not used technical support.
Read full review of IBM Blueworks Live »
Balabrahmam Chakka
Integration Administrator at Sainsbury's Supermarkets Ltd
webMethods' technical support is excellent. When we have issues with third parties, networks, corrupted files, etc....
Read full review of webMethods.io »
Luigi Notarantonio
DevOps Engineer at Cy4gate srl
We didn't have any issues with IBM Db2 Database. It was stable for us. We did not have the need to contact technical...
Read full review of IBM Db2 Database »
Atif Najam
Chief Information Officer and Program Lead at Gatron Industries Ltd
IBM technical support is top-notch. I'm very satisfied with them.
Read full review of IBM PowerVM »
Shiv Subramaniam Koduvayur
Project Manager at MAF Retail
Technical support for this solution is very good. It is coming directly from IBM.
Read full review of Netezza Analytics »
Yong Seok Kang
Technical Consultant at MTRiver Consulting
I was a part of IBM at the time when I was trying to get into the profession of a technical support person....
Read full review of IBM MaaS360 »
Anonymous User
Architect at a wellness & fitness company
We have support. In my opinion, they are prompt, we receive responses from IBM within two to three hours. There are...
Read full review of IBM Db2 Database »
Anonymous User
Program Manager, Talent Acquisition at a retailer
Technical support is good, responsive and efficient. We always get same-day response on our tickets. We may not...
Read full review of IBM Kenexa »
Linley Ali
Head of Enterprise Wide Technical Architecture / Enterprise Technology Specialist at a healthcare company
The technical support is outstanding. We have had a great relationship with the Turbonomic folks from the beginning....
Read full review of IBM Turbonomic »
Anonymous User
Infrastructure Engineer at a insurance company
We use technical support all the time. I'd probably rate them probably another seven out of 10. They always help us...
Read full review of IBM B2B Integrator »
Anonymous User
Principal Middleware Engineer / Automation Specialist at a insurance company
Technical support is excellent.
Read full review of IBM MQ »
Anonymous User
Senior Network Engineer at a tech services company
Customer Service: Nine out of 10 (because no one is perfect). Technical Support: Nine out of 10 (because no one is...
Read full review of IBM Turbonomic »
Anonymous User
Project Manager at a tech services company
It is unmanageable. Support would be good. Support should be quick. My other friends are also using this ProtectTIER...
Read full review of IBM ProtectTIER »
Anonymous User
Director at a tech services company
We get good support from IBM; their release notes are easy to follow.
Read full review of IBM Planning Analytics »
Anonymous User
Senior InfoSec Engineer at a tech services company
Customer Service: The customer service was up to the mark. They provide detailed steps on how to solve a problem....
Read full review of IBM Security Network IPS »
Anonymous User
Sales Engineer at a tech vendor
I have not had to use tech support.
Read full review of IBM Watson Explorer »
Anonymous User
Systems Programmer at a financial services firm
We use technical support, the PMR, all the time and it's great. It's usually really quick.
Read full review of IBM MQ »
Anonymous User
Systems/Network Administrator III at a pharma/biotech company
Customer Service: On a scale of 1-10, 10 being the highest -> 10 Technical Support: On a scale of 1-10, 10 being the...
Read full review of IBM Turbonomic »
Anonymous User
Engineer at a tech services company
Technical support of IBM Spectrum Protect is superb. They always help us to quickly get to the root cause of the...
Read full review of IBM Spectrum Protect »
Anonymous User
Windows Engineer at a healthcare company
Customer Service: 10!! One of the things that sets VMTurbo apart from other vendors is the feeling of family. They...
Read full review of IBM Turbonomic »
Anonymous User
Space Coast Information Systems, Maximo Consulting and Support
Seven out of 10. There are lots of consultants and third-party developers that can help with this product. IBM is not...
Read full review of IBM Maximo »
Anonymous User
Storage and Backup Consultant at a tech services company
We have used technical support and they are excellent.
Read full review of IBM Spectrum Protect »
Mohamed Youssef
Sr. Pre-Sales Engineer at Advanced Technology Company
We are satisfied with the technical support, we have no issues.
Read full review of IBM Spectrum Computing »
Anonymous User
Senior Systems Manager
The technical support has very good turnover for problem solving. They have been spot on as we received a response...
Read full review of IBM Spectrum Protect »
Anonymous User
Senior Systems Engineer at a university
I rate IBM support a nine out of ten. I haven't talked to the head engineer for Turbonomic in nine years because he...
Read full review of IBM Turbonomic »
Anonymous User
System Support Manager at a financial services firm
Technical support is very good. It's not a widely used project, the CMOD on Z, so whenever we call, we usually get...
Read full review of IBM ECM »
Michael Drapkin
Enterprise Architect at QCM Technologies
Technical support is very good. Most of the support personnel that I have talked to were very knowledgeable, which...
Read full review of IBM Spectrum Virtualize »
Anonymous User
Senior Techincal Architect at a outsourcing company
I have used the support from IBM BPM. I rate the support from IBM BPM a three out of five.
Read full review of IBM BPM »
FreddoAndrianarison
Manager Production Applicative at a financial services firm
Technical support from IBM is very good. I have worked with different vendors and I know that it is sometimes...
Read full review of IBM Workload Automation »

Review 1 of 30

Technical Support

No Data Available

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