Compare Heimdal vs SentinelOne

Heimdal

Based on 4 reviews.

SentinelOne

Based on 348 reviews.

Sample Customers

Heimdal Endpoint Security

Brother, Symbion, CPH West

SentinelOne Singularity Complete

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Popular Solutions

Heimdal Email Security

0 reviews

Heimdal Endpoint Security

1 reviews

Heimdal Patch and Asset Management

1 reviews

SentinelOne Singularity Complete

114 reviews

SentinelOne Singularity Cloud Security

107 reviews

SentinelOne Singularity Identity

21 reviews

Top Industries

Computer Software Company

18%

Media Company

Financial Services Firm

Comms Service Provider

Computer Software Company

18%

Financial Services Firm

11%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
All our computers are locked for administrative purposes, so nobody can install anything. However, we provide freedom...
Read full review of Heimdal Privileged Access Management »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also...
Read full review of Heimdal Endpoint Security »
Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
Our customers use the solution to manage endpoints.
Read full review of Heimdal Patch and Asset Management »
Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
We primarily use the solution for email security and general email management.
Read full review of Heimdal Email Security »

Review 1 of 4

Asim Naeem
Principal IT Security & Compliance at IBEX Holdings Ltd
As a company with 30,000 employees and 26,000 endpoints worldwide, we have diverse operational needs that SentinelOne...
Read full review of SentinelOne Singularity Complete »
Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
We initially chose an EDR solution for its reporting capabilities, but quickly realized we needed a solution that...
Read full review of SentinelOne Singularity Identity »
Graham Peck
Data Security Manager at Leeds United FC
Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security...
Read full review of SentinelOne Vigilance »
Graham Peck
Data Security Manager at Leeds United FC

Read full review of SentinelOne Singularity Hologram »
Anonymous User
CISO at a computer software company
Cloud Native Security is a cloud posture management solution. Initially, it focused on helping us understand and...
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Review 1 of 5

Customer Service

DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
Technical support is excellent. They respond immediately when we open a ticket, and as far as I know, they provide...
Read full review of Heimdal Privileged Access Management »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
The customer service is high-quality support, so I would rate it nine because I have spoken to them multiple times....
Read full review of Heimdal Endpoint Security »
Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
We have not contacted technical support.
Read full review of Heimdal Email Security »

Review 1 of 3

Vivek Yamgawali
Cloud Developer at a construction company
I would rate the customer service and support as eight out of ten.
Read full review of SentinelOne Singularity Cloud Security »
AshishGautam
IT Project Manager at Rajiv Gandhi Cancer Institute In India
I rate the technical support a ten out of ten. The support is very easy if you connect with global support. A company...
Read full review of SentinelOne Singularity Complete »
Sushovan Nandan
Sr Manager DevSecOps at Bidgely
The technical support is responsive and they stay in contact with us.
Read full review of SentinelOne Singularity Cloud Security »
David Nee;
CTO at CyberTek MSSP
Their support is very good. We have not had anything come up against that, and our staff has learned to depend on...
Read full review of SentinelOne Singularity Complete »
Rob Grow
IT Director at a construction company
My feelings are moderate towards the technical support.
Read full review of SentinelOne Singularity Complete »
SteveLee
Director of IT at Integrus Architecture
I can't remember the last time I had to contact the solution's technical support. I would give the technical support...
Read full review of SentinelOne Vigilance »
AbhishekKumar18
Dev Sec Ops Engineer at Groww
As a mature organization, we expect a higher level of service from our technical support providers. Unfortunately,...
Read full review of SentinelOne Singularity Cloud Security »
Aaron Riley
Systems Administrator at a government
The technical support team is prompt.
Read full review of SentinelOne Singularity Complete »
Maxwell Essuman.
Country Manager at Platview Technologies
The technical support is good.
Read full review of SentinelOne Singularity Complete »
Laurie Reynolds
Threat and Vulnerability Manager at GBG Plc
My impression of SentinelOne as a strategic security partner is very positive. In terms of support, for a lot of...
Read full review of SentinelOne Singularity Complete »
Nick Simmons
Vice President, Sales at LevelBlue
SentinelOne's support is outstanding, which reflects the strength of our partnership. Their support was a key factor...
Read full review of SentinelOne Singularity Identity »
Anonymous User
Cybersecurity Consulting Lead at a tech services company
In terms of if we need to send them some actual threat, they cannot manually verify it. That's the limitation of the...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Software Engineer at a computer software company
Their support was good. I would rate them an 8 out of 10.
Read full review of SentinelOne Singularity Cloud Security »
Hima Greshma Suri
DevOps Lead at KredX
I rate Cloud Native Security support nine out of ten. They solve issues within the agreed-upon period. They're...
Read full review of SentinelOne Singularity Cloud Security »
Ganusha Alwis
Deputy General Manager at SLT Visioncom Pvt Ltd
I do not have much experience with technical support.
Read full review of SentinelOne Singularity Complete »
Marc Vazquez
IT Manager at Telecorp Inc.
I've used technical support a few times and it's very good. They're very responsive and they alert you very quickly...
Read full review of SentinelOne Singularity Complete »
Yasiru Perera
Senioor Engineer of System and Security at Connex Information Technologies
Technical support is on point and very good.
Read full review of SentinelOne Singularity Complete »
Josh Vinson
Director, Information Technology at Premier Realty Group
My experience with SentinelOne's customer support has been mixed. We were performing a software upgrade for our...
Read full review of SentinelOne Singularity Complete »
Marc McGrath
Chief Information Officer at a tech services company
We have not had any incidents where we have had to contact them for an emergency. There were no ransomware outbreaks...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Network Support at a university
Support has been knowledgeable and well thought out. I don't feel like I'm getting a copy and paste. The technician...
Read full review of SentinelOne Singularity Complete »
Maurice Singh
IT Solutions Specialist at a non-tech company
The technical support is generally good, but there are instances when they need to consult with the development team...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Information Security & Privacy Manager at a retailer
The technical support is very good. My only criticism is they are not very transparent when they are giving you a...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Cloud Security Engineer & Consultant at a financial services firm
Technical support has room for improvement.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
IT Manager
The technical support is helpful.
Read full review of SentinelOne Singularity Cloud Security »
Peter Sikkes
Software Engineer at a healthcare company
I had one issue that I brought up with customer support. They delivered a solution in about two hours. It was related...
Read full review of SentinelOne Singularity Complete »
Anonymous User
IT Engineer at a venture capital & private equity firm
Technical support was good.
Read full review of SentinelOne Singularity Identity »
Anonymous User
Cloud Security Specialist at a insurance company
The technical support is good.
Read full review of SentinelOne Singularity Cloud Security »
Neeraj Arde
Solution architect at ACC
Customer service and support are excellent. They respond promptly, and the technical support is knowledgeable and...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
DevOps Engineer at a computer software company
I rate SentinelOne support eight out of 10. Their support team is proactive. It has been a while since I connected...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Director or IT Security at a educational organization
I have not personally contacted them, but my team has contacted them. Especially during deployment, they were very...
Read full review of SentinelOne Singularity Complete »

Review 1 of 30

Technical Support

No Data Available

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