Compare Hillstone Networks vs Splunk

Hillstone Networks

Based on 21 reviews.

Splunk

Based on 817 reviews.

Latest Research

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

February 2025

Splunk User Behavior Analytics vs. Hillstone I-Series Server Breach Detection System

Updated: February 2025

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

Hillstone E-Series

5 reviews

Hillstone T-Series

1 reviews

Hillstone CloudEdge

1 reviews

Splunk Enterprise Security

147 reviews

Splunk AppDynamics

46 reviews

Splunk Cloud Platform

48 reviews

Top Industries

Computer Software Company

17%

Financial Services Firm

17%

Comms Service Provider

13%

Real Estate/Law Firm

10%

Financial Services Firm

15%

Computer Software Company

15%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at SiS Technologies
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at Zubair Feeds
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds

Read full review of Hillstone T-Series »
Albert-Wang
Technical Consultant at SiS Technologies
We use these devices in the office or in the public cloud environment to protect networks.
Read full review of Hillstone A-Series »

Review 1 of 5

ROBERT-CHRISTIAN
CTO Security & Resilience at a tech vendor
We are an MSSP, and some of our customers have Splunk Enterprise Security, and we run it for them.
Read full review of Splunk Enterprise Security »
Sunil K R
Senior Software Engineer at Wipro Limited
We use Splunk ITSI to monitor the different stages, spaces, and processes of payment operation.
Read full review of Splunk ITSI (IT Service Intelligence) »
Lakshmi Padaga
Java Developer at U.S. Bank
We use Splunk in APM to monitor our applications. So, we integrated it into our systems to enhance our monitoring and...
Read full review of Splunk Observability Cloud »
Sathis-Kumar
Senior Manager at Bank of America
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It...
Read full review of Splunk Real User Monitoring (RUM) »
Job Asiimwe
Sr Manager at Continued
I use the Splunk Cloud Platform for security monitoring. My company is a technology company with over 40,000 employees.
Read full review of Splunk Cloud Platform »

Review 1 of 5

Customer Service

Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at Zubair Feeds
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
TahirMahmood
IT Manager at Zubair Feeds
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
Albert-Wang
Technical Consultant at SiS Technologies
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »

Review 1 of 16

Ritesh Vishwakarma
Engineer at a tech services company
I rate Splunk support six out of 10. They're knowledgeable, but their response times are sometimes slow.
Read full review of Splunk Cloud Platform »
Nuno Rosa
Principal Consultant at Infosys
The technical support service team could be more knowledgeable.
Read full review of Splunk AppDynamics »
Siddharth Matalia
Senior Technical Specialist at a manufacturing company
Technical support has been good. I work on technical parts of the product and bring in use cases, et cetera. If there...
Read full review of Splunk SOAR »
Muhammad Firdaus
Splunk Presales & Splunk Technical Engineer at Westcon-Comstor
I don't have any insights into technical support. It's the same level of support as Phanton, as far as I know.
Read full review of Splunk ITSI (IT Service Intelligence) »
Munish Jain
Head Security Operations at Health Care Authority
Sometimes, we face technical difficulties because of the limitations of the connectors. Integrating Splunk with...
Read full review of Splunk Observability Cloud »
Paolo Sala
Application performance and System monitoring at Agos
Getting a response from the solution's technical support team is harder and takes longer. Since the solution has a...
Read full review of Splunk AppDynamics »
Anonymous User
Manager Core Business Solutions at a insurance company
It's been very good. I personally haven't been the one opening the tickets, but whenever the people that work for me...
Read full review of Splunk AppDynamics »
Anonymous User
Performance Consultant at a tech services company
Technical support and the online community are some of the best for any product.
Read full review of Splunk Enterprise Security »
Anonymous User
Manager Product Security and Operations at a computer software company
I haven't had much direct interaction with customer service and technical support. Our central Splunk team manages...
Read full review of Splunk SOAR »
Anonymous User
Associate at a financial services firm
We used technical support once. We applied a new license, and it was not getting connected. We contacted them, and...
Read full review of Splunk AppDynamics »
Anonymous User
Advanced Systems Engineer - 3 at a retailer
It's excellent.
Read full review of Splunk On-Call »
Bharath Babu Kasimsetty
Sr. Manager Digital & Technology at CBRE Group, Inc.
We have licensed technical support with AppDynamics and they are really good.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Solutions Architect at a manufacturing company
The Splunk team has good, proactive support. Also in terms of assisting with the installation, they are quite good.
Read full review of Splunk Enterprise Security »
Anonymous User
Technical Architect-Product Development
The technical capabilities of people sitting in technical support is questionable. The reason being this is an...
Read full review of Splunk AppDynamics »
Jerry Castille
Chief Architect at PathMaker Group
I haven't heard any complaints about the technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Infrastructure Engineer at Zirous, Inc.
I have not personally dealt with customer service/technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Performance Architect at a comms service provider
Technical support was excellent. They are very responsive. I usually get responses the same day.
Read full review of Splunk AppDynamics »
Anonymous User
Vice President at a financial services firm
We have an enterprise tooling team of our own. We actually don't support the product internally; however, there are...
Read full review of Splunk AppDynamics »
Shakti Kumar
Senior Engineering Manager at Happiest Minds Technologies
If something doesn't work, we reach out to the support team. The support provided by the team is great. The support...
Read full review of Splunk Enterprise Security »
Anonymous User
Consultant at a financial services firm
We have raised multiple tickets. Some of them are good, and some of them can be better. Overall, their technical...
Read full review of Splunk Enterprise Security »
Tjeerd Saijoen
CEO at Rufusforyou
The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly.
Read full review of Splunk AppDynamics »
Vp1165
Vice President at Works Applications Co., Ltd.
We have had many AppDynamics engineers come to our office and explain us how to use it and set it up. They have come...
Read full review of Splunk AppDynamics »
Anonymous User
Systems Administrator at a energy/utilities company
Splunk – Splunk has a very knowledgeable support staff and the Splunk support website is outstanding. The message...
Read full review of Splunk Enterprise Security »
Joshua Porto
Splunk engineer at MindPoint Group, LLC
The customer service and technical support can be hit or miss. Sometimes you get someone that is really good and...
Read full review of Splunk Enterprise Security »
Anonymous User
Systems Engineer at a consultancy
I haven't had any communication with Splunk's technical team.
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
Technical support has not been an area of the solution I've dealt with.
Read full review of Splunk Observability Cloud »
Anonymous User
Cloud Cybersecurity Engineer at a tech services company
Their support is excellent. Every case I ever had to put in has been handled and resolved in a matter that I would...
Read full review of Splunk Enterprise Security »
Anonymous User
Project manager at a computer software company
The technical support is among the best in the market. While we didn't have extensive interactions with the support...
Read full review of Splunk Enterprise Security »
Mark Roeder
Manager, Security Engineering at a computer software company
We don't use technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Business Development Manager at a tech services company
AppDynamics' technical support is okay, though there's quite a lot of self-service.
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.