Compare Hillstone Networks vs Splunk

Hillstone Networks

Based on 21 reviews.

Splunk

Based on 569 reviews.

Latest Research

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

January 2025

Splunk User Behavior Analytics vs. Hillstone I-Series Server Breach Detection System

Updated: January 2025

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

Hillstone E-Series

5 reviews

Hillstone T-Series

1 reviews

Hillstone CloudEdge

1 reviews

Splunk Enterprise Security

146 reviews

Splunk Cloud Platform

47 reviews

Splunk ITSI (IT Service Intelligence)

39 reviews

Top Industries

Computer Software Company

17%

Financial Services Firm

17%

Comms Service Provider

12%

Real Estate/Law Firm

10%

Financial Services Firm

15%

Computer Software Company

15%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at SiS Technologies
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at Zubair Feeds
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds

Read full review of Hillstone T-Series »
Albert-Wang
Technical Consultant at SiS Technologies
We use these devices in the office or in the public cloud environment to protect networks.
Read full review of Hillstone A-Series »

Review 1 of 5

ROBERT-CHRISTIAN
CTO Security & Resilience at a tech vendor
We are an MSSP, and some of our customers have Splunk Enterprise Security, and we run it for them.
Read full review of Splunk Enterprise Security »
Sunil K R
Senior Software Engineer at Wipro Limited
We use Splunk ITSI to monitor the different stages, spaces, and processes of payment operation.
Read full review of Splunk ITSI (IT Service Intelligence) »
Lakshmi Padaga
Java Developer at U.S. Bank
We use Splunk in APM to monitor our applications. So, we integrated it into our systems to enhance our monitoring and...
Read full review of Splunk APM »
Sathis-Kumar
Senior Manager at Bank of America
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It...
Read full review of Splunk Real User Monitoring (RUM) »
Raul Lapaz
Cloud Sec Eng at a pharma/biotech company
We utilize the Splunk Cloud Platform for log ingestion related to security and troubleshooting purposes.
Read full review of Splunk Cloud Platform »

Review 1 of 5

Customer Service

Albert-Wang
Technical Consultant at SiS Technologies
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
Albert-Wang
Technical Consultant at SiS Technologies
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
TahirMahmood
IT Manager at Zubair Feeds
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »

Review 1 of 16

Rishabh Gandhi
Senior Security Analyst at Inspira Enterprise India Pvt. Ltd.
We have not yet contacted Splunk's technical support, but we do get regular emails from them providing some context...
Read full review of Splunk Enterprise Security »
PRAKAS RAJA
Associate at a computer software company
Their support is good, but they can have a customization team to help us with any customizations. I would rate them...
Read full review of Splunk Enterprise Security »
Jeremiah Anderson
Sr. Cybersecurity Engineer Splunk Architect at Coalfire Federal
Splunk's support is pretty good. I contacted Splunk's support a couple of times. In total, they are helpful, and we...
Read full review of Splunk Enterprise Security »
Nakul Agarwal
Splunk architect at Schwarz IT KG
We use Splunk Operator on Kubernetes, so it's not on-prem or Splunk Cloud. Customer support is not good at all. For...
Read full review of Splunk Enterprise Security »
Joshua Kleensang
Splunk Admin at UniFirst
I have never used their support. Community is the first place I go.
Read full review of Splunk ITSI (IT Service Intelligence) »
ROBERT-CHRISTIAN
CTO Security & Resilience at a tech vendor
Based on what customers tell me, it has been good. If you want to write your own correlation rules, it is very...
Read full review of Splunk Enterprise Security »
John David Cabanglan
Splunk Architect Application Software Developer at a tech vendor
When we have high-priority tickets, it's hard getting help efficiently. We'd prefer to call. It takes time to get...
Read full review of Splunk Cloud Platform »
Anonymous User
Cyber Security Consultant at a tech services company
There was technical assistance available. When you require assistance, they provide it, they will respond.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Director, Detection Engineering Cyber Defense Services at a insurance company
The solution's technical support can be hit or miss, but it is mostly positive. I can't give you all the scenarios,...
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. Splunk Admin / Developer Engineer at a financial services firm
The response time and quality of technical support vary between P1 and P2 levels. For instance, our dashboard,...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Senior technical consultant at a healthcare company
We frequently engage with support now since we have a lot of incidents. They consistently ask for feedback on our...
Read full review of Splunk Cloud Platform »
Sai Appali
Observability Platform Lead at a financial services firm
The support depends on the licensing we use. There are different licenses available based on the volume and vCPUs. We...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Systems Engineer at a consultancy
I haven't had any communication with Splunk's technical team.
Read full review of Splunk Enterprise Security »
Anonymous User
Products Manager at a tech services company
Technical support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Infrastructure Admin at a healthcare company
Their support is great, especially the agent that we have now. They're very responsive, willing to help out, and give...
Read full review of Splunk Cloud Platform »
Anonymous User
SIEM Consultant at a educational organization
The technical support is very good. They also offer a lot of basic resources.
Read full review of Splunk Enterprise Security »
Anonymous User
Cyber Security Engineer at a university
I rate Splunk support eight out of 10.
Read full review of Splunk Enterprise Security »
Anonymous User
Consultant at a tech services company
Many people complain about back-and-forth interactions with Splunk support. It feels like a repetitive loop of...
Read full review of Splunk Cloud Platform »
Anonymous User
Director INTS IT Resiliency at a financial services firm
The technical support with Splunk is really good. We didn't have any issues. Now, part of that is, we are Royal Bank...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Network Security Engineer at a tech services company
I've never dealt with technical support.
Read full review of Splunk User Behavior Analytics »
Anonymous User
Business Analyst at a retailer
I can say that support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Staff application Security Analyst at a media company
I haven't had to go to Splunk directly for many things. Communicating with our success managers has been very positive.
Read full review of Splunk Enterprise Security »
Stanley Kmiec
Principal, Cybersecty and Infra at PNM Resources Inc
We have had some confusion around some of our requests, but I understand. We have to work through and get proper...
Read full review of Splunk Cloud Platform »
Al Sedghi
Chief Technology Officer at Globalnet Research Corporation
Prior to Splunk acquiring Phantom, the support for this solution was subpar. Now, however, the support model has...
Read full review of Splunk SOAR »
Rudi Wicaksono
Architecture and Security Team Leader at CV Akbar Panjaya
Splunk needs local technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Tech Director at a government
Splunk's support is great and amazing. The people we work with in our corporate environment are top-tier experts....
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. IT Manager at a pharma/biotech company
Technical support is usually pretty good. They are responsive, knowledgeable, and helpful.
Read full review of Splunk Enterprise Security »
Vinod Shankar
Manager, Enterprise Risk Consulting at a tech company
If you get the right people engaged, support can be a bliss.
Read full review of Splunk Enterprise Security »
Anonymous User
Cyber Security at a financial services firm
It has been a rocky road. I have been through a road where I have had limited to little engagement or support. I am...
Read full review of Splunk Enterprise Security »
Anonymous User
Cyber Security Architect at a financial services firm
Splunk SOAR's technical support has been responsive. We have to go through tiers to get to the correct person for...
Read full review of Splunk SOAR »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.