Compare Hitachi Vantara vs Rubrik

Hitachi Vantara

Based on 197 reviews.

Rubrik

Based on 103 reviews.

Overview

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Information Not Available

Sample Customers

Global-active device

BMW Group, Datev, Turk Telecom, Tel Aviv Stock Exchange

Hitachi ShadowImage

K&H, NCF, Aokang Group

Hitachi Thin Image Advanced

Net Credit Financial Group

Hitachi Universal Replicator

Shandong Telecom

Rubrik

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics

Popular Solutions

Pentaho Data Integration and Analytics

6 reviews

Hitachi Virtual Storage Platform

18 reviews

Pentaho Business Analytics

3 reviews

Rubrik

19 reviews

Rubrik Go

7 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

18%

Government

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

11%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ozair Amin
Sales Manager - Infrastructure at Synergy Computers
We are a partner with Hitachi, offering our customers a range of storage solutions, from midrange to enterprise,...
Read full review of Hitachi Virtual Storage Platform »
Lisa Williams
Manager, Office of Enterprise Data Management at State of Arizona
We've had a lot of turnover in our agency in the past several years, and we have many new staff members who don't...
Read full review of Pentaho Data Catalog »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
We have been a partner with Hitachi for around ten years, working with Hitachi products and services. This includes...
Read full review of Hitachi VSP E Series »
Sayan König
Senior Manager, Financial Services at KPMG
It's a data warehouse for finance and central bank reporting purposes, and an ETL tool in this environment.
Read full review of Pentaho Business Analytics »
Dan Peacock
Enterprise Data Architect at a manufacturing company
We mainly use Lumada to load our operational systems into our data warehouse, but we also use it for monthly...
Read full review of Pentaho Data Integration and Analytics »

Review 1 of 5

Boomchi Kumar
Director at Trace3
We use Rubrik Go for cloud databases and overall cyber resiliency.
Read full review of Rubrik Go »
Ibrahim Hasan
Sales Manager at Beta Information Technology
Our customers primarily use Rubrik for secure backup, with a guarantee of ten million dollars in case of any attack...
Read full review of Rubrik »

Review 1 of 2

Customer Service

Christoph Darazs
System Engineer at a logistics company
We haven't had to use their support yet.
Read full review of Hitachi Virtual Storage Platform »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
Overall, support and services are better. While call logging isn't easy yet, if you escalate through a call, they...
Read full review of Hitachi Content Platform »
Atilla Celiloglu
Broadcast Technology Director at tv8
Technical support by Hitachi is adequate. I am a partner of Hitachi and not just a customer.
Read full review of Hitachi NAS Platform »
German Vazquez
Engineer at Secretaria de Educacion del Gobierno del Estado de Mexico
The product’s technical support services are good.
Read full review of Hitachi NAS Platform »
José Orlando Maia
Data Engineer at a tech vendor
Because we are using the free version of Lumada, we have used only the support on the communities and forums on the...
Read full review of Pentaho Data Integration and Analytics »
Roberto Guzman
Business Manager at TELCOMBAS SA
The technical support from Hitachi is good. On a scale of one to five, where one is bad and five is good, I would...
Read full review of Hitachi Content Platform »
FarrukhSyed
Head of Infrastructure at a financial services firm
I rate Hitachi support nine out of 10. Hitachi has local support teams that are available 24/7. They are all highly...
Read full review of Hitachi Virtual Storage Platform »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
We need more installations and deployments to share our customers' reviews for "Pentaho Data Integration and Analytics".
Read full review of Pentaho Business Analytics »
Dale Bloom
Credit Risk Analytics Manager at MarketAxess
So far, it's been pretty good. I would rate them an eight out of 10. People are fairly responsive initially to...
Read full review of Pentaho Data Integration and Analytics »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
Technical support is okay in the Pakistan area. If there's something wrong, they make a special arrangement for...
Read full review of Hitachi Content Platform »
Adeniyi Oluwole
Senior Product Manager at Mitsumi Nigeria Limited
The companies I work with tell me they've had good experiences with Hitachi support and that the support engineers...
Read full review of Hitachi NAS Platform »
Joshua Kurian
Sr. Technical Architect at StarOne IT Solutions
I find their technical support satisfactory. I would rate it nine out of ten.
Read full review of Hitachi VSP E Series »
Anonymous User
Senior Storage Engineer
Customer Service: Good. Technical Support: Average.
Read full review of Hitachi Tiered Storage Manager [EOL] »
Anonymous User
Owning Principal Consultant at a tech services company
I didn't deal with technical support.
Read full review of Hitachi Content Platform »
Anonymous User
Identity and Access Management Engineer at a financial services firm
Open community, you can find good responses at a high level for the free edition. I have not used the commercial...
Read full review of Pentaho Business Analytics »
Oscar Mejia
IT-Services Manager & Solution Architect at Stratis
We don't really use support. We tend to do everything on our own and solve any problems we have ourselves. We...
Read full review of Pentaho Data Integration and Analytics »
reviewer995501455
Solution Integration Consultant II at a tech vendor
I haven't been part of any technical support discussions with Hitachi.
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Senior Software Engineer - BI at a tech services company
Customer Service: 9 out of 10. Technical Support: 7 out of 10.
Read full review of Pentaho Business Analytics »
Anonymous User
Datawarehouse Administrator at a tech services company
It depends, as it takes usually a long time, and some answers are just a way to acquire time and the commitment seems...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Senior Data Analyst at a tech services company
I find help on the forums.
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Consultant at a comms service provider
The support is very fast, but there are also a lot of forums to address problems, so you can find the solution to...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Product Specialist at a tech services company
Technical support seems satisfactory with no significant issues. I would rate it eight or nine points.
Read full review of Hitachi Content Platform »
Anonymous User
Head of Information Technology at a insurance company
The customer service is good.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Reporting and Big Data Analyst (BI Development and Data Science) at a energy/utilities company
Pentaho has a good community support - forums.pentaho.com and there are a lot of other forums.
Read full review of Pentaho Business Analytics »
TolgaErgul
Hardware Architect at a comms service provider
I'm satisfied with the technical support for this product.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Storage Architect at a financial services firm
The technical support was good. There is always room for improvement but I have no specifics with regards to their...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Analyst at a tech services company
Customer Service: 5 out of 5. Technical Support: Not much required for technical support of this product; it’s easy...
Read full review of Hitachi Tiered Storage Manager [EOL] »
Anonymous User
Senior Software Engineer - Alfresco, Liferay, Pentaho at a construction company
Being a community user, most of the time we depend on forums and the kind of response we got for tricky questions was...
Read full review of Pentaho Business Analytics »
Anonymous User
Pentaho Consultant at a comms service provider
Because we use the community edition, there is no support from the vendor. When I worked with the Enterprise edition...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Storage Architect at a government
Excellent. The team is very knowledgeable about their products and how these work with other products.
Read full review of Hitachi Virtual Storage Platform »

Review 1 of 30

Ovadya Rachamim
Storage & Data Protection Team Leader at TeraSky
Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it...
Read full review of Rubrik »
Amit Motiwale
Senior Principal Architect /Practice Lead -Storage and Backup at a computer software company
The customer service and support are good.
Read full review of Rubrik »
GopalSetia
Director- Pre Sales Enterprise Solution Architect at a tech vendor
I still need to get feedback on Rubrik's support. I think that regarding the feedback, we never faced many issues on...
Read full review of Rubrik »
Anonymous User
Senior Systems Manager at a construction company
Rubrik's tech support is amazing, which is yet another differentiator with this solution.
Read full review of Rubrik »
SANTHAKUMAR Govindan
Senior Manager at a manufacturing company
The technical support is generally good. While their knowledge is good, I find there is a bit too much dependency on...
Read full review of Rubrik »
Anonymous User
CTO at a tech services company
While the support is generally good, there have been instances where response times could have been quicker, but...
Read full review of Rubrik »
Chadd Blanchard
System Administrator at a manufacturing company
The vendor has world-class support, and some of the best support we have for our solutions. Rubrik support has been...
Read full review of Rubrik »
Anonymous User
Lead Storage and Backup Engineer at a computer software company
The technical support in India is excellent; they are quick to respond and resolve issues.
Read full review of Rubrik »
Anonymous User
Consultant at a government
Technical support was pretty good. They were excellent.
Read full review of Rubrik »
David-Simpson
Software Administrator at a university
We have been very pleased every time that we have had to contact their support. Their support has been really good.
Read full review of Rubrik »
Maan Othman
Senior System Engineer at a comms service provider
They are very impressive. Their support is good, and they are cooperative.
Read full review of Rubrik »
Don Rhodes
Senior Systems Engineer at a university
Tech support has been fantastic. They will bend over backward to help get solutions. The biggest thing that we use...
Read full review of Rubrik »
Daniel Stedman
Senior Solutions Consultant at VNQ Systems
The response time of the solution's technical support team is helpful. It provides detailed feedback on the issues as...
Read full review of Rubrik »
Matthew Gill
Senior Network System Engineer at a insurance company
While this might not count as a "tool," the support methodology with Rubrik is really interesting. When we need to do...
Read full review of Rubrik »
Anonymous User
Lead Support Engineer at a financial services firm
The technical support is excellent.
Read full review of Rubrik »
Johnny Bozeman
Principal at a venture capital & private equity firm
Since the time I've used it, I never had to call their support. I didn't have any issues with it.
Read full review of Rubrik »
Anonymous User
Director Data Center Operations at a healthcare company
The technical support is good. They will escalate quickly if it is needed.
Read full review of Rubrik »
Nathan Monk
Managing Consultant at a consultancy
Rubrik’s technical support has been phenomenal! They are extremely quick to respond and 99% of the time, they are...
Read full review of Rubrik »
Grant Hendricks
Systems Architect at Cardtronics
Rubrik has the best vendor support that I've dealt with. They're probably the best. They're the most knowledgeable,...
Read full review of Rubrik »
Burak Ustun, M.S.
Senior Engineer, System & Networking
10 out of 10.
Read full review of Rubrik »
Anonymous User
Domain Specialist infrastructure& platforms
The tech support is extremely helpful.
Read full review of Rubrik »
Matthew Vallandingham
Systems Administrator at Churchill Downs
We have had training sessions. We used customer support once, and they resolved the issue immediately.
Read full review of Rubrik »
Anonymous User
Solutions Architect at a tech services company
Support is good now that they are done restructuring.
Read full review of Rubrik »
Anonymous User
Storage Administrator at a healthcare company
When we have run into issues, we've reached out to our support team at Rubrik and they've been very quick to respond....
Read full review of Rubrik »
Sam Kemp
Enterprise Architect at SH Data Technologies
Customer service is top notch, which I am usually pretty disappointed in. So far it's the best I've seen for a tech...
Read full review of Rubrik »
Anonymous User
Solutions Architect at a insurance company
When updates are needed everything is done through the support. When we need to upgrade we call the support, open a...
Read full review of Rubrik »
Mischa Donker
Cloud and Virtualisation Specialist at VodafoneZiggo
All of the Rubrik engineers know everything about their products.
Read full review of Rubrik »
Anonymous User
CTO at a tech services company
We've had support from Rubrik, we opened a couple of requests. It was a really fast response and they solved the...
Read full review of Rubrik »
Anonymous User
Account Manager at a tech services company
Excellent and speedy, too.
Read full review of Rubrik »
Anonymous User
Sr. Cloud Systems Engineer at a computer software company
I would rate their technical support at least a nine out of ten. The support is very good. Nobody's perfect but it's...
Read full review of Rubrik »

Review 1 of 30

Technical Support

No Data Available

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