Compare Katalon Studio vs Perforce

Katalon Studio

Based on 44 reviews.

Perforce

Based on 107 reviews.

Latest Research

Buyer's Guide

Katalon Studio vs. Perfecto

October 2024

Perfecto vs. Katalon Studio

Updated: October 2024

Buyer's Guide

Katalon Studio vs. Perfecto

October 2024

Katalon Studio vs. Perfecto

Updated: October 2024

Buyer's Guide

BlazeMeter vs. Katalon Studio

October 2024

Katalon Studio vs. BlazeMeter

Updated: October 2024

Sample Customers

Katalon Studio

Coca-Cola Tesla Black Board TaTa Consultancy Services Sony

Katalon Test Ops

Care Logistics, Hive, Angler

Helix ALM

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce

Perfecto

Virgin Media, Paychex, Rabobank, R+V, Discover

BlazeMeter

DIRECTV, GAP, MIT, NBCUniversal, Pfizer, StubHub

Perforce TestCraft

Ubisoft, ES ASUR, Parametric, Fristads, Sports Interactive, SOLID, Spirent Communications

Perforce QA Wizard Pro

Ubisoft, Expedia, Honda, Samsung,Citrix

Popular Solutions

16 reviews

20 reviews

1 reviews

3 reviews

Top Industries

Educational Organization

32%

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

16%

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

12%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuradha.Kapoor Kapoor
Head - Quality Control at Net Solutions
We automate web applications and Android mobile applications. We faced a lot of issues with iOS mobile application...
Read full review of Katalon Studio »

Review 1 of 1

Roland Castelino
QA Lead at BMO Financial
Our use cases are execution on the cloud for web and mobile. With mobile, it could be different platforms, like iOS,...
Read full review of Perfecto »
Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
We use this solution as a tester. When it comes to 5G, there are loads of changes because we're trying to build the...
Read full review of BlazeMeter »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The primary use case is controlling and documenting project documents, requirements, tests, traceability between...
Read full review of Helix ALM »
Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
For API security purposes, we use the tool to host all our APIs. This allows us to take advantage of the security...
Read full review of Akana API Management »
Anonymous User
Principle engineer at a manufacturing company
Our use case for Klocwork is somewhat unusual. We're an embedded component provider for the military and aerospace...
Read full review of Klocwork »

Review 1 of 5

Customer Service

Anuj-Kataria
QA Manager at Next Solutions
The solution's technical support is very good. I rate the technical support a nine out of ten.
Read full review of Katalon Studio »
Anuradha.Kapoor Kapoor
Head - Quality Control at Net Solutions
The customer service and support is not great. But it is also not good. For example, I requested a 9.0 demo a week...
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Khurram Jamil Khan
Head of SQA, Project Manager at Vroozi
We've contacted technical support in the past. The support is basically a site where you can record your issues. The...
Read full review of Katalon Studio »
Mudasir Shafi
Testing Lead at Enstoa
When you have a license, the technical support is really good. However, the free version doesn't offer as much as it...
Read full review of Katalon Studio »
Shibu Raghav
Senior Manager, Test Automation Architect at IHiS
The tool's tech support needs to improve. Most of the issues that we have raised, they consider as feature...
Read full review of Katalon Studio »
ManishSingh
Quality Manager at Net Solutions
I have contacted the product’s technical support team regarding CI/CD queries twice or thrice. Their services are good.
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Ashu Singh
Senior quality analyst at Lalli
I haven't interacted with the product's technical support team.
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Anonymous User
QA Engineer at a tech company
Customer Service: They provide very good customer service. Technical Support: Excellent, since they promptly respond...
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Gouri Sankar Pingali
Team Leader at a tech vendor
We have found the technical support for this product to be very good, and knowledgeable.
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Anonymous User
Programmer Analyst at a computer software company
My opinion of the technical support is that it is average. I am satisfied with it.
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Anonymous User
Software QA Engineer at a tech vendor
Customer Service: Customer service is 8/10. Katalon Studio customer service is good and fast. They rapidly answer...
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Anonymous User
QA Architect at a media company
I've never had an opportunity to interact directly with technical support. I cannot speak to how helpful or...
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Muhammad-Sheikh
Consultant at Unifonic
I haven't used the support for a while but they were good. The community is also very helpful.
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Anonymous User
Senior Quality Assurance Analyst at a educational organization
I personally never dealt with technical support. We had a team member in DevOps that would sometimes touch base with...
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MohibSDET
Senior Test Automation Consultant at PROSSE
The technical support is fine. I rate the technical support a six to seven out of ten.
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Narayana Chaitanya Voleti
QA at Southern Glazer's Wine and Spirits, LLC
Documentation is good. Their website information is probably around eight out of ten. However, we have not gone far...
Read full review of Katalon Studio »
Argiris Petromelidis
Director of Products at Computer Team SA
We have only used the documentation and community support for this solution and both are good.
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Gly Gildore
IT QA Manager at a tech services company
Our company has a success plan that gives us direct access to their technical support and customer success manager....
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Anonymous User
Software QA Test Engineer at a tech services company
It is a growing community. There are documents available but I would say that the community is pretty small as...
Read full review of Katalon Studio »
Masroor Sadiq
QA Engineer at AKSA-SDS Inc.
I have not contacted their support team.
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Tinnaphan Wibullanon
Professional Services Manager at a non-profit
I've never been in touch with technical support in the past. Therefore, I can't speak to how easy it is to get in...
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PankajChhabra
Portfolio Manager at a tech services company
The support we have received has been good.
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Anonymous User
It Manager, QA Manager at a comms service provider
Katalon Studio could improve its support. Their response time is slow when we have premium support which includes...
Read full review of Katalon Studio »
Vijay Singh Bhadouriya
Business Analyst at a consultancy
Technical support for this solution is ok, but it could be improve.
Read full review of Katalon Studio »
Anonymous User
Test Lead at a financial services firm
We did have a couple of questions for technical support but we did not have direct interaction with them. Instead, we...
Read full review of Katalon Studio »
Faranak Adinehzadeh
Software Test Engineer at a tech services company
My experience with technical support was that they were kind and friendly, but when I spoke with them regarding the...
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Bary Reyes
Technical Project Lead, Agile Coach, IT Educator at Asia Pacific College
I haven't contacted their technical support because everything is okay.
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Mihai Grigorescu
Principal Consultant at Inspired Testing
The technical support has been good, they are responsive.
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Anonymous User
Senior Test Engineer at a tech services company
Technical support for this solution is mainly through forums, and the forums are quite good.
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Anonymous User
Senior Search Engineer at a financial services firm
They are pretty good. They did address my problem. I am satisfied with their support.
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Review 1 of 30

Anto Infanta
Senior Test Engineer at a computer software company
The technical support is good. They have good support documentation and when we have contacted them, they helped to...
Read full review of BlazeMeter »
AnirbanSarkar
Head - Solution Management Group at Meteonic Innovation Pvt. Ltd.
Klocwork has a presence in more than forty-eight countries, so technical support is available in over thirty...
Read full review of Klocwork »
Lalit Parkale
Senior Product Owner at a financial services firm
Customer support is excellent. I'm very impressed with them because of the kind of queries we're raising. The usage...
Read full review of BlazeMeter »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The technical support is excellent.
Read full review of Helix ALM »
Roland Castelino
QA Lead at BMO Financial
The customer support has improved over the past two years. They have probably remodeled their customer service,...
Read full review of Perfecto »
SivaneshWaran
Head of Customer Succes at a tech services company
The customer support team are responsive and provide support via email and phone. I would rate them a five out of five.
Read full review of Klocwork »
Rodrigo Candido Costa
Software Quality and Automation Specialist at PRIME CONTROL
I rate Perfecto support a ten out of ten. They've done more than one call with my team and helped the people here...
Read full review of Perfecto »
Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
Robinson Caiado Guimarães
Sales Leader at Better Now
I'm very happy with the technical support. They have answered all our needs.
Read full review of BlazeMeter »
AndyBrown
Systems Engineer at a financial services firm
Perfecto's support goes above and beyond, with its automation support. We have biweekly meetings with some of...
Read full review of Perfecto »
Bharat Malik
Senior Automation Engineer at RBC
The Perfecto technical support is good. We have had to raise multiple tickets for some of the issues that we've...
Read full review of Perfecto »
Suresh Vaddi
Senior Engineer at CIBER
If there are issues I update it in a chat and the technical support creates a ticket ID for follow-up. Sometimes they...
Read full review of BlazeMeter »
Anonymous User
Head of Quality at a comms service provider
The support that we are getting is really valuable. The technical support is top-notch. There is a dedicated person...
Read full review of Perfecto »
Anonymous User
Solutions Consultant at a tech services company
I don't deal with them directly, but I would rate them as adequate.
Read full review of Helix ALM »
Anonymous User
Gerente de Sistemas e Ingenieria de Software Libre
When we required any tech support, we contacted Gabriel and Hussein who gave us superb service, in order to resolve...
Read full review of Akana API Management »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »
Anonymous User
Senior Software Engineer at a manufacturing company
We have not encountered any problems at my level. I have no idea how the technical support is.
Read full review of Klocwork »
Varun
Service Virtualization Developer at a tech services company
We have weekly calls with the BlazeMeter support team, and that's a great thing. During those calls they will ask if...
Read full review of BlazeMeter »
Anonymous User
Senior Data Manager at a computer software company
The technical support was almost perfect, both for user support and for system administrators.
Read full review of Helix Core »
Anonymous User
Senior Performance Engineer/ Staff Qa Member at a tech vendor
I did not contact support.
Read full review of BlazeMeter »
Vikram Katta
AVP at a financial services firm
Technical support has been very good so far. They are helpful and responsive. We are satisfied with the assistance...
Read full review of BlazeMeter »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
I have used the support from Klocwork. There was a transition time when we started using the solution which was not...
Read full review of Klocwork »
Anonymous User
Software Chief Engineer at a transportation company
We don't deal with the technical team directly, because we have a service line. So if I have an issue, we report to...
Read full review of Klocwork »
Anonymous User
Senior Embedded Software Engineer at a engineering company
Technical support is good (7/10).
Read full review of Klocwork »
Anonymous User
Software QA Analyst at a tech company
Customer Service: Customer service was so-so. They didn't seem willing to add the missing features for our project...
Read full review of Helix ALM »
Anonymous User
Software Consultant at a manufacturing company
The Seapine representatives and the reps that helped us to land the test server were very responsive, helpful, and...
Read full review of Helix ALM »
Anonymous User
Associate Software Engineer at a financial services firm
We get pretty good response times and I have someone I can contact very quickly if I have a problem.
Read full review of Perfecto »
Analyn Garbosa
Project Manager at a financial services firm
The technical support has been very helpful. Whenever we raise a ticket from the support website portal, they reach...
Read full review of Perfecto »
Anonymous User
Works
I would rate the technical support as 9/10, as I used it quite a few times. There was one instance where there was a...
Read full review of BlazeMeter »
AlonKalangel
DevOps Engineer at a manufacturing company
We work with engineers that support Perforce. If they need assistance then they contact Perforce themselves to ask...
Read full review of Perforce QA Wizard Pro »

Review 1 of 30

Technical Support

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