Compare Mend.io vs Perforce

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Popular Solutions

Mend.io

4 reviews

BlazeMeter

20 reviews

Perfecto

1 reviews

Klocwork

3 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

16%

Manufacturing Company

11%

Energy/Utilities Company

Educational Organization

17%

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

13%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

meetharoon
CEO at a computer software company
Mend.io is integrated into our CI/CD processes. Our primary tool for CI/CD is Concourse CI, where all development...
Read full review of Mend.io »

Review 1 of 1

Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
We use this solution as a tester. When it comes to 5G, there are loads of changes because we're trying to build the...
Read full review of BlazeMeter »
Roland Castelino
QA Lead at BMO Financial
Our use cases are execution on the cloud for web and mobile. With mobile, it could be different platforms, like iOS,...
Read full review of Perfecto »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The primary use case is controlling and documenting project documents, requirements, tests, traceability between...
Read full review of Helix ALM »
Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
For API security purposes, we use the tool to host all our APIs. This allows us to take advantage of the security...
Read full review of Akana API Management »
Bob Dean
Principle Engineer at MTSI
It is a static analysis tool for application security. It does more than that because it does look for code, such as...
Read full review of Klocwork »

Review 1 of 5

Customer Service

meetharoon
CEO at a computer software company
Mend.io offers excellent customer service. They prioritize providing the best experience to large organizations like...
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Jeffrey Harker
System Manager of Cloud Engineering at Common Spirit
Technical support is absolutely stellar. They meet with us regularly. I do get complaints about some of my other...
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Kevin Dsouza
Intramural OfficialIntramural at Northeastern University
We’ve used technical support in the past. We had some issues with One RPM last month. That was sorted quickly.
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ZvikaRonen
Chief Technology Officer at FOSSAware
I have used their support, and they were excellent.
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Nils Hedström
Architect/Developer at a insurance company
I have not used technical support.
Read full review of Mend.io »
Shashidhar Gowda
Program and Portfolio Management at Acceldata
Their pricing is different for many of the solutions we have tried. In Sonatype, especially, the agents are extremely...
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Ben Dyer
Head of Software Engineering at a legal firm
Technical support is good. They're very friendly and want to solve your problems. When they don't know enough...
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Anonymous User
AVP at a computer software company
This solution offers good support which we have used multiple times.
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Sonal Moon
Product Security Architect at Pitney Bowes Inc.
All levels of their support have very good technical knowledge. They know their tool better than us, so when we...
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Anonymous User
Co Founder at a consumer goods company
We had a problem with a new library that their engine didn't process. I wrote them an email and got a response within...
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Anonymous User
Principal Software Architect at a tech services company
I have not had experience with customer support.
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Anonymous User
Release Engineer at a tech vendor
Customer Service: A nine out of 10. They are really reactive when we have a question. Technical Support: A nine out...
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Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
I haven't needed to engage with technical support for this solution.
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Anonymous User
Sr. Director, Cloud Operations at a computer software company
Their support is average. Their partner relationship support is a little bit confusing. They haven't really...
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Kieran Whelan
Principal Security Engineer at Texthelp Ltd.
I rate Mend's support a nine out of ten. On the CVE main page, Mend points out the vulnerability and directs us to...
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Anonymous User
Business Process Analyst at a financial services firm
They were quite responsive, but in the end, they couldn't help with anything to make it work. For any feature...
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Anonymous User
Release Manager at a tech vendor
The support is great but I haven't had to use them in a long time. But it's very efficient. I also have a nice...
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Anonymous User
Senior Lead Software Engineer at a tech services company
I did not have any contact with the technical support. I did not have any issues in the time that I used this solution.
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Anonymous User
DevOps CI/CD Team Lead at a computer software company
Our account manager is the best!
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Anonymous User
Sr. Manager at a financial services firm
I rate Mend support eight out of ten. We have a shared channel with support on Slack. Their representatives are there...
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AnandHosamani
FOSS Coordinator at a manufacturing company
The technical support is good, although not the best. It could be more customer friendly.
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Anonymous User
VP R&D at a computer software company
Technical support is the best I’ve ever worked with. They really take seriously customers' requests (and we sent over...
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Anonymous User
IT Service Manager at a wholesaler/distributor
I'm delighted with the technical support, especially as someone involved in the deployment. Technical support has...
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Anonymous User
Director at a media company
Eight out of 10. Always responsive.
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Anonymous User
Works at a tech vendor
Responses are quick; TS works hard to resolve issues quickly.
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Anonymous User
Head of Department for Software Engineering and Integration
We have tech calls with WhiteSource on a regular basis, about every four weeks. The customer success manager, who is...
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Review 1 of 26

Swetha Mahasivbhattu
Performance Test Engineer at CEI
Our company has not made many critical errors in getting technical support. Whatever difficulties our company has...
Read full review of BlazeMeter »
SivaneshWaran
Head of Customer Succes at a tech services company
The customer support team are responsive and provide support via email and phone. I would rate them a five out of five.
Read full review of Klocwork »
Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
I would rate technical support 10 out of 10. BlazeMeter absolutely helps bridge agile and COE teams. We had some of...
Read full review of BlazeMeter »
Sameer Bakshi
Test Specialist at IBM
Their technical support is very good. They immediately respond to our queries and try to resolve them in the best way...
Read full review of Perfecto »
AndyBrown
Systems Engineer at a financial services firm
Perfecto's support goes above and beyond, with its automation support. We have biweekly meetings with some of...
Read full review of Perfecto »
Ramandeep S
Director of Quality Engineering at PAR Technology Corp
Technical support doesn't respond the moment you put up a query, so it takes time to get a response from the customer...
Read full review of BlazeMeter »
GaneshMuralidharan
Global Delivery Head at Vaisesika consulting
There is minimal support available for BlazeMeter. You have to use the internet and try to do some searches to find...
Read full review of BlazeMeter »
Anonymous User
Gerente de Sistemas e Ingenieria de Software Libre
When we required any tech support, we contacted Gabriel and Hussein who gave us superb service, in order to resolve...
Read full review of Akana API Management »
Michael Bujokas
Manager and Platform Lead, Canadian Digital Banking at BMO
They're quite responsive and they do reach out for more information, which is good. Lately they've been coming back...
Read full review of Perfecto »
Anonymous User
Chief Technology Officer at a insurance company
I rate the technical support a seven out of ten.
Read full review of Helix ALM »
Anonymous User
Responsible for Test Management at a tech services company
The current version of the solution is very stable, so we've never had to contact technical support.
Read full review of Perfecto »
Anonymous User
Advanced Product Developer - Software at a manufacturing company
I haven’t used Seapine / Perforce tech support directly. I have only interacted with our internal TestTrack...
Read full review of Helix ALM »
Anonymous User
Manager at a insurance company
So far, so good. We haven't created an official service ticket yet, but the inquiry and the follow-up seem to be good.
Read full review of Perfecto »
Sivanesh Waran
Sr. Software Solution Engineer at Meteonic Innovation Pvt Ltd at Meteonic Innovation Pvt. Ltd.
Customer Service: Customer service is great. We are getting responses from support within a day. The local support (I...
Read full review of Klocwork »
Analyn Garbosa
Project Manager at a financial services firm
The technical support has been very helpful. Whenever we raise a ticket from the support website portal, they reach...
Read full review of Perfecto »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Farjad Alam
Automation Tester at IGM Financial
The technical support gets back to us within a few days. I have not used it that much and I don't have complaints,...
Read full review of Perfecto »
Anonymous User
Software QA Analyst at a tech company
Customer Service: Customer service was so-so. They didn't seem willing to add the missing features for our project...
Read full review of Helix ALM »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »
Anupam Narayan
Performance Engineer Manager at a financial services firm
I rate the technical support an eight out of ten.
Read full review of BlazeMeter »
Anonymous User
Test Lead at a tech services company
Customer Service: It's been 100%. Technical Support: It's been 100%.
Read full review of Perfecto »
Anonymous User
Senior Data Manager at a computer software company
The technical support was almost perfect, both for user support and for system administrators.
Read full review of Helix Core »
Yashb Bhatt
Vice President at Tenax Invest
I rate the technical support a six out of ten.
Read full review of BlazeMeter »
Maria Aguas
Test Lead at World Vision International
BlazeMeter's tech support team has been excellent, providing helpful and responsive assistance through chat and email...
Read full review of BlazeMeter »
Anonymous User
Embedded Software Developer at a tech services company
The tool has good support for static analysis.
Read full review of Klocwork »
Steve Ybarra
QA Automation Engineer
I rate BlazeMeter support ten out of ten. The BlazeMeter team has been fantastic. Anytime we need something, they're...
Read full review of BlazeMeter »
Anonymous User
SCM administrator at a tech company
Technical support for routine issues and tutoring beginners is absolutely the best. They follow up until you are...
Read full review of Helix Core »
Vijay kumar
Associate QA Manager at Xcel Serv Solution
For the paid version, we have our own technical support for BlazeMeter. They are helpful.
Read full review of BlazeMeter »
Anonymous User
Software Consultant at a manufacturing company
The Seapine representatives and the reps that helped us to land the test server were very responsive, helpful, and...
Read full review of Helix ALM »
Vikram Katta
AVP at a financial services firm
The technical support is very good. I would give them ten out of ten.
Read full review of BlazeMeter »

Review 1 of 30

Technical Support

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