Compare Mend.io vs Perforce

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Popular Solutions

Mend.io

4 reviews

BlazeMeter

20 reviews

Perfecto

1 reviews

Klocwork

3 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

16%

Manufacturing Company

11%

Insurance Company

Educational Organization

16%

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

13%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

meetharoon
CEO at a computer software company
Mend.io is integrated into our CI/CD processes. Our primary tool for CI/CD is Concourse CI, where all development...
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Review 1 of 1

Roland Castelino
QA Lead at BMO Financial
Our use cases are execution on the cloud for web and mobile. With mobile, it could be different platforms, like iOS,...
Read full review of Perfecto »
Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
We use this solution as a tester. When it comes to 5G, there are loads of changes because we're trying to build the...
Read full review of BlazeMeter »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The primary use case is controlling and documenting project documents, requirements, tests, traceability between...
Read full review of Helix ALM »
Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
For API security purposes, we use the tool to host all our APIs. This allows us to take advantage of the security...
Read full review of Akana API Management »
Anonymous User
Principle engineer at a manufacturing company
Our use case for Klocwork is somewhat unusual. We're an embedded component provider for the military and aerospace...
Read full review of Klocwork »

Review 1 of 5

Customer Service

Shashidhar Gowda
Program and Portfolio Management at Acceldata
Their pricing is different for many of the solutions we have tried. In Sonatype, especially, the agents are extremely...
Read full review of Mend.io »
Ben Dyer
Head of Software Engineering at a legal firm
Technical support is good. They're very friendly and want to solve your problems. When they don't know enough...
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Kevin Dsouza
Intramural OfficialIntramural at Northeastern University
We’ve used technical support in the past. We had some issues with One RPM last month. That was sorted quickly.
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meetharoon
CEO at a computer software company
Mend.io offers excellent customer service. They prioritize providing the best experience to large organizations like...
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Jeffrey Harker
System Manager of Cloud Engineering at Common Spirit
Technical support is absolutely stellar. They meet with us regularly. I do get complaints about some of my other...
Read full review of Mend.io »
ZvikaRonen
Chief Technology Officer at FOSSAware
I have used their support, and they were excellent.
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Nils Hedström
Architect/Developer at a insurance company
I have not used technical support.
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Anonymous User
Co Founder at a consumer goods company
We had a problem with a new library that their engine didn't process. I wrote them an email and got a response within...
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Anonymous User
Works at a tech vendor
Responses are quick; TS works hard to resolve issues quickly.
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Anonymous User
Head of Department for Software Engineering and Integration
We have tech calls with WhiteSource on a regular basis, about every four weeks. The customer success manager, who is...
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Anonymous User
Sr. Director, Cloud Operations at a computer software company
Their support is average. Their partner relationship support is a little bit confusing. They haven't really...
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Anonymous User
Release Manager at a tech vendor
The support is great but I haven't had to use them in a long time. But it's very efficient. I also have a nice...
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Anonymous User
Director at a media company
Eight out of 10. Always responsive.
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Anonymous User
IT Service Manager at a wholesaler/distributor
I'm delighted with the technical support, especially as someone involved in the deployment. Technical support has...
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AnandHosamani
FOSS Coordinator at a manufacturing company
The technical support is good, although not the best. It could be more customer friendly.
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Anonymous User
DevOps CI/CD Team Lead at a computer software company
Our account manager is the best!
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Anonymous User
Sr. Manager at a financial services firm
I rate Mend support eight out of ten. We have a shared channel with support on Slack. Their representatives are there...
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Kieran Whelan
Principal Security Engineer at Texthelp Ltd.
I rate Mend's support a nine out of ten. On the CVE main page, Mend points out the vulnerability and directs us to...
Read full review of Mend.io »
Sonal Moon
Product Security Architect at Pitney Bowes Inc.
All levels of their support have very good technical knowledge. They know their tool better than us, so when we...
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Anonymous User
Business Process Analyst at a financial services firm
They were quite responsive, but in the end, they couldn't help with anything to make it work. For any feature...
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Anonymous User
Senior Lead Software Engineer at a tech services company
I did not have any contact with the technical support. I did not have any issues in the time that I used this solution.
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Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
I haven't needed to engage with technical support for this solution.
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Anonymous User
Release Engineer at a tech vendor
Customer Service: A nine out of 10. They are really reactive when we have a question. Technical Support: A nine out...
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Anonymous User
AVP at a computer software company
This solution offers good support which we have used multiple times.
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Anonymous User
Principal Software Architect at a tech services company
I have not had experience with customer support.
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Anonymous User
VP R&D at a computer software company
Technical support is the best I’ve ever worked with. They really take seriously customers' requests (and we sent over...
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Review 1 of 26

Glenford John
Product Manager, Device Integration at a comms service provider
Technical support is amazing. They have 24/7 support. I was amazed that we could have support that doesn't involve...
Read full review of Perfecto »
Rodrigo Candido Costa
Software Quality and Automation Specialist at PRIME CONTROL
I rate Perfecto support a ten out of ten. They've done more than one call with my team and helped the people here...
Read full review of Perfecto »
ArtemCheremisin
Performance Test Engineer at BETBY
I haven't directly used BlazeMeter's technical support, but I have found that their online resources and community...
Read full review of BlazeMeter »
Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
Rahul Shah
Principal Software Automation Engineer at PubMatic
For support, I generally use Google or other online sources.
Read full review of BlazeMeter »
Bharat Malik
Senior Automation Engineer at RBC
The Perfecto technical support is good. We have had to raise multiple tickets for some of the issues that we've...
Read full review of Perfecto »
Roland Castelino
QA Lead at BMO Financial
The customer support has improved over the past two years. They have probably remodeled their customer service,...
Read full review of Perfecto »
Anonymous User
Prin IT Bus Systems Analyst at a healthcare company
I have not interacted directly with their technical support. We have a team that deals with them.
Read full review of Perfecto »
Real Klocwork User
TMS Product Architect
I haven't had direct contact with technical support.
Read full review of Klocwork »
Analyn Garbosa
Project Manager at a financial services firm
The technical support has been very helpful. Whenever we raise a ticket from the support website portal, they reach...
Read full review of Perfecto »
Anonymous User
Automation Consultant at a consultancy
I work closely with my Perfecto vendor and he is very supportive. Every time there is a new update he will share it...
Read full review of Perfecto »
Vikram Katta
AVP at a financial services firm
Technical support has been very good so far. They are helpful and responsive. We are satisfied with the assistance...
Read full review of BlazeMeter »
Varun
Service Virtualization Developer at a tech services company
We have weekly calls with the BlazeMeter support team, and that's a great thing. During those calls they will ask if...
Read full review of BlazeMeter »
Anonymous User
Performance Architect at a tech vendor
My experience with the customer service and support have been very good.
Read full review of BlazeMeter »
Vijay kumar
Associate QA Manager at Xcel Serv Solution
For the paid version, we have our own technical support for BlazeMeter. They are helpful.
Read full review of BlazeMeter »
Anonymous User
Chief Technology Officer at a insurance company
I rate the technical support a seven out of ten.
Read full review of Helix ALM »
Sivanesh Waran
Sr. Software Solution Engineer at Meteonic Innovation Pvt Ltd at Meteonic Innovation Pvt. Ltd.
Customer Service: Customer service is great. We are getting responses from support within a day. The local support (I...
Read full review of Klocwork »
Anonymous User
Head of Quality at a comms service provider
The support that we are getting is really valuable. The technical support is top-notch. There is a dedicated person...
Read full review of Perfecto »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Technical Support is very good. They took only hours to resolve most of my issues.
Read full review of Klocwork »
Farjad Alam
Automation Tester at IGM Financial
The technical support gets back to us within a few days. I have not used it that much and I don't have complaints,...
Read full review of Perfecto »
Anonymous User
Responsible for Test Management at a tech services company
The current version of the solution is very stable, so we've never had to contact technical support.
Read full review of Perfecto »
Anonymous User
Software Chief Engineer at a transportation company
We don't deal with the technical team directly, because we have a service line. So if I have an issue, we report to...
Read full review of Klocwork »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Very good.
Read full review of Klocwork »
Anonymous User
Embedded Software Developer at a tech services company
The tool has good support for static analysis.
Read full review of Klocwork »
Anonymous User
Associate Software Engineer at a financial services firm
We get pretty good response times and I have someone I can contact very quickly if I have a problem.
Read full review of Perfecto »
Anonymous User
Principal Consultant - Business Analysis / Project Management / Account Management at a tech consulting company
Easy to use and effective.
Read full review of BlazeMeter »
Anonymous User
Works
Great and responsive!
Read full review of BlazeMeter »
Yashb Bhatt
Vice President at Tenax Invest
I rate the technical support a six out of ten.
Read full review of BlazeMeter »
Anonymous User
Development Manager at a comms service provider
We did not use technical support.
Read full review of BlazeMeter »
Anonymous User
QA Automation & Perform Lead (C) at Canadian Tire
The technical support is excellent. When we had hiccups during deployment, they responded quickly with effective...
Read full review of BlazeMeter »

Review 1 of 30

Technical Support

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