Compare Mend.io vs Perforce

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Popular Solutions

Mend.io

3 reviews

BlazeMeter

21 reviews

Perfecto

1 reviews

Klocwork

5 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

16%

Manufacturing Company

12%

Energy/Utilities Company

Educational Organization

17%

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

13%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

meetharoon
CEO at a computer software company
Mend.io is integrated into our CI/CD processes. Our primary tool for CI/CD is Concourse CI, where all development...
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Review 1 of 1

Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
We use this solution as a tester. When it comes to 5G, there are loads of changes because we're trying to build the...
Read full review of BlazeMeter »
Roland Castelino
QA Lead at BMO Financial
Our use cases are execution on the cloud for web and mobile. With mobile, it could be different platforms, like iOS,...
Read full review of Perfecto »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The primary use case is controlling and documenting project documents, requirements, tests, traceability between...
Read full review of Helix ALM »
Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
For API security purposes, we use the tool to host all our APIs. This allows us to take advantage of the security...
Read full review of Akana API Management »
Bob Dean
Principle Engineer at MTSI
It is a static analysis tool for application security. It does more than that because it does look for code, such as...
Read full review of Klocwork »

Review 1 of 5

Customer Service

Kevin Dsouza
Intramural OfficialIntramural at Northeastern University
We’ve used technical support in the past. We had some issues with One RPM last month. That was sorted quickly.
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Jeffrey Harker
System Manager of Cloud Engineering at Common Spirit
Technical support is absolutely stellar. They meet with us regularly. I do get complaints about some of my other...
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meetharoon
CEO at a computer software company
Mend.io offers excellent customer service. They prioritize providing the best experience to large organizations like...
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Shashidhar Gowda
Program and Portfolio Management at Acceldata
Their pricing is different for many of the solutions we have tried. In Sonatype, especially, the agents are extremely...
Read full review of Mend.io »
Nils Hedström
Architect/Developer at a insurance company
I have not used technical support.
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Ben Dyer
Head of Software Engineering at a legal firm
Technical support is good. They're very friendly and want to solve your problems. When they don't know enough...
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ZvikaRonen
Chief Technology Officer at FOSSAware
I have used their support, and they were excellent.
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Anonymous User
Release Engineer at a tech vendor
Customer Service: A nine out of 10. They are really reactive when we have a question. Technical Support: A nine out...
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Anonymous User
Works at a tech vendor
Responses are quick; TS works hard to resolve issues quickly.
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Kieran Whelan
Principal Security Engineer at Texthelp Ltd.
I rate Mend's support a nine out of ten. On the CVE main page, Mend points out the vulnerability and directs us to...
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Anonymous User
AVP at a computer software company
This solution offers good support which we have used multiple times.
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Anonymous User
Head of Department for Software Engineering and Integration
We have tech calls with WhiteSource on a regular basis, about every four weeks. The customer success manager, who is...
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Anonymous User
Director at a media company
Eight out of 10. Always responsive.
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Anonymous User
DevOps CI/CD Team Lead at a computer software company
Our account manager is the best!
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Anonymous User
Business Process Analyst at a financial services firm
They were quite responsive, but in the end, they couldn't help with anything to make it work. For any feature...
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Anonymous User
Sr. Director, Cloud Operations at a computer software company
Their support is average. Their partner relationship support is a little bit confusing. They haven't really...
Read full review of Mend.io »
Anonymous User
Sr. Manager at a financial services firm
I rate Mend support eight out of ten. We have a shared channel with support on Slack. Their representatives are there...
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Anonymous User
IT Service Manager at a wholesaler/distributor
I'm delighted with the technical support, especially as someone involved in the deployment. Technical support has...
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Anonymous User
Senior Lead Software Engineer at a tech services company
I did not have any contact with the technical support. I did not have any issues in the time that I used this solution.
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Anonymous User
VP R&D at a computer software company
Technical support is the best I’ve ever worked with. They really take seriously customers' requests (and we sent over...
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Sonal Moon
Product Security Architect at Pitney Bowes Inc.
All levels of their support have very good technical knowledge. They know their tool better than us, so when we...
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Anonymous User
Co Founder at a consumer goods company
We had a problem with a new library that their engine didn't process. I wrote them an email and got a response within...
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Anonymous User
Release Manager at a tech vendor
The support is great but I haven't had to use them in a long time. But it's very efficient. I also have a nice...
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AnandHosamani
FOSS Coordinator at a manufacturing company
The technical support is good, although not the best. It could be more customer friendly.
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Anonymous User
Principal Software Architect at a tech services company
I have not had experience with customer support.
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Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
I haven't needed to engage with technical support for this solution.
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Review 1 of 26

Robinson Caiado Guimarães
Sales Leader at Better Now
I'm very happy with the technical support. They have answered all our needs.
Read full review of BlazeMeter »
Bharat Malik
Senior Automation Engineer at RBC
The Perfecto technical support is good. We have had to raise multiple tickets for some of the issues that we've...
Read full review of Perfecto »
Lalit Parkale
Senior Product Owner at a financial services firm
Customer support is excellent. I'm very impressed with them because of the kind of queries we're raising. The usage...
Read full review of BlazeMeter »
ArtemCheremisin
Performance Test Engineer at BETBY
I haven't directly used BlazeMeter's technical support, but I have found that their online resources and community...
Read full review of BlazeMeter »
Ramandeep S
Director of Quality Engineering at PAR Technology Corp
Technical support doesn't respond the moment you put up a query, so it takes time to get a response from the customer...
Read full review of BlazeMeter »
Roland Castelino
QA Lead at BMO Financial
The customer support has improved over the past two years. They have probably remodeled their customer service,...
Read full review of Perfecto »
Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
I would rate technical support 10 out of 10. BlazeMeter absolutely helps bridge agile and COE teams. We had some of...
Read full review of BlazeMeter »
Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
The support team responds within 24 hours after raising a ticket.
Read full review of Akana API Management »
Mahesh Bontha
Quality Assurance Architect at Healthonus
In my company, we haven't contacted the solution's technical support since we are still exploring the product as we...
Read full review of BlazeMeter »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The technical support is excellent.
Read full review of Helix ALM »
Ryan Mohan
Quality Assurance Manager at a financial services firm
Technical support is absolutely phenomenal. I've worked with them very closely on many occasions. Whether it's...
Read full review of BlazeMeter »
SivaneshWaran
Head of Customer Succes at a tech services company
The customer support team are responsive and provide support via email and phone. I would rate them a five out of five.
Read full review of Klocwork »
Anonymous User
Senior Product Specialist at a tech services company
They're hyperresponsive. They have regular calls to see what exactly we are doing with Klocwork and how we are doing....
Read full review of Klocwork »
Anonymous User
Lead Software QA Engineer at a tech services company
Support is adequate. Getting initial responses for support issues can sometimes be slow.
Read full review of BlazeMeter »
Anonymous User
Associate - Projects at a tech services company
Customer Service: Customer service is 100%. Technical Support: Technical support is 100%.
Read full review of Perfecto »
Anonymous User
QA Automation & Perform Lead (C) at Canadian Tire
The technical support is excellent. When we had hiccups during deployment, they responded quickly with effective...
Read full review of BlazeMeter »
Anonymous User
Works
Great and responsive!
Read full review of BlazeMeter »
Bob Dean
Principle Engineer at MTSI
Technical support is very good. Most of my tickets have been closed. If I put in a report, request, show a bug to...
Read full review of Klocwork »
Anonymous User
Test Manager at a tech company
I would give the technical support a 5/10.
Read full review of BlazeMeter »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
I have used the support from Klocwork. There was a transition time when we started using the solution which was not...
Read full review of Klocwork »
Michael Bujokas
Manager and Platform Lead, Canadian Digital Banking at BMO
They're quite responsive and they do reach out for more information, which is good. Lately they've been coming back...
Read full review of Perfecto »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Very good.
Read full review of Klocwork »
Anonymous User
Software Consultant at a manufacturing company
The Seapine representatives and the reps that helped us to land the test server were very responsive, helpful, and...
Read full review of Helix ALM »
Anonymous User
Development Manager at a comms service provider
We did not use technical support.
Read full review of BlazeMeter »
Anonymous User
Software Chief Engineer at a transportation company
We don't deal with the technical team directly, because we have a service line. So if I have an issue, we report to...
Read full review of Klocwork »
Anonymous User
Principal Consultant - Business Analysis / Project Management / Account Management at a tech consulting company
Easy to use and effective.
Read full review of BlazeMeter »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Anonymous User
Prin IT Bus Systems Analyst at a healthcare company
I have not interacted directly with their technical support. We have a team that deals with them.
Read full review of Perfecto »
Anonymous User
IT Quality Control at a insurance company
I commend their tech support. Their support is very efficient, very helpful, and very personalized. They just go...
Read full review of Perfecto »
Anonymous User
VP QA Performance Engineer at a financial services firm
I have not used the support from the vendor.
Read full review of BlazeMeter »

Review 1 of 30

Technical Support

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